My experience with Addison Farm Luxury Apartments was extremely disappointing and unprofessional…read more When I moved out, my move-out date was the 14th, so my last month of rent was supposed to be prorated. Instead, they kept my entire $2,200 security deposit and are now claiming that I still owe an additional $245. I have never received any itemized statement or documentation explaining how my deposit was applied or how these additional charges were calculated. There has been no transparency about where my money went. I also had a very uncomfortable interaction with maintenance. I found notes left on my car commenting on my appearance, which was extremely inappropriate and unprofessional. No resident should have to deal with something like that. Another issue was the condition of the building. When I first moved in, the property looked clean, but over time the hallways were constantly dirty and the elevator was often dirty as well. For a property that advertises itself as "luxury," the cleanliness and upkeep were very disappointing. Residents are also required to pay for valet trash, yet there were many days when trash was not picked up at all. When it was picked up, it was done at different times every day with no consistent schedule, which defeats the purpose of paying for that service. Customer service was also a major issue. I had several problems with one of the managers, who was rude and dismissive whenever I tried to address concerns. In addition, the front desk staff consistently had an unpleasant attitude from the moment you walked in. Every interaction felt like you were bothering them instead of being a resident asking for help. Despite the number of issues I experienced, I was never able to get a helpful or respectful response. Between the lack of transparency with deposits, unexplained charges, poor customer service, inconsistent services, and the declining cleanliness of the property, this was one of the worst rental experiences I've had. I strongly recommend that anyone considering living here ask very detailed questions about fees, deposits, and services before signing a lease.

I moved here almost a year ago and I've been an excellent tenant with auto pay never late once but…read moremy lease was not renewed due to the only reason that I complained to corporate about Alexis la belle and her staff for not addressing the issues around this complex such as the mariguana smoking people , loud people after hours in the pool area , car safety and lack of response to unruly tenants .she directed me to the Apodka police instead of taking my complaints seriously and advising the tenants who were causing trouble . So in retribution she decided to not renew our lease which we didn't want to either but to make it seem like we're are the problem tenants which were not she jumped ahead and left me a notice of not renewing my lease how silly . So I don't recommend this place to anyone . I truly wish corporate removes this staff from this location . Many tenants here don't have the courage to leave the real reviews but I hear the complaints about this complex all the time about the leasing office . I will notify corporate of my experience ASAP .

We absolutely LOVE living at Apex Apopka! From the very start, this place has felt like home for…read moreour family. The amenities are incredible -- the pool is always sparkling and perfect for relaxing, the gym has everything we need and is never too busy, and the whole community is peaceful, clean, and welcoming. The maintenance team is always on point! Every time we've needed something, they've responded fast and taken care of it right away -- which really makes a difference. And let me just say, the management team is AMAZING! Tateyana, Nina, and the awesome manager Nathan are the absolute best. They are friendly, professional, and truly care about the residents. You can tell they take pride in this community, and it shows every single day. One personal experience that really stood out to me: right before a big storm was about to hit Florida, I asked if there was any way to get a garage for my car, and the team immediately found one for me just in time. That kind of attentiveness and care meant the world to us and showed how much they go above and beyond for their residents. Because of the incredible amenities, quick maintenance, and the wonderful management team, we didn't think twice about renewing our lease as a family. Apex Apopka isn't just an apartment -- it's HOME. Thank you all for making this such a fantastic place to live!

I am single and lived here for 16 months in the main building Community Center, On the 2nd floor…read moreand have only just moved to a new apartment complex to get closer to my grandchildren. My experience here at Apex has been nothing but great, and it was a very hard choice to leave! The office staff is just wonderful as well as the maintenance and cleaning staff. You can expect to be treated with respect, concern and fast responses for your questions , and any concerns. But after 16 months living here I had very few concerns. I had no noise coming from the apartments above me and below me. All the appliances, air conditioning and heating worked perfectly as well as the smart apps I used on my phone. It was always easy to find a parking spot very close to my apartment. I used the car wash many times which was great. Every morning, I would take a walk on the first floor Community Center to get a little exercise, and it was always immaculate, being professionally cleaned every day. The same for the hall leading to my apartment. I also enjoyed a nice free cappuccino or a latte at the coffee machine which was also cleaned and restocked every day. But in addition, 2x per week the professional service person would come to inspect, restock and deep clean. I also use the barbecues near the pool area many many times, just a nice perk. There are also nice some very nice free management run community events such as the recent free catered Christmas party, a free Christmas Present wrapping station, The Halloween Party, An outdoor movie presentation, and many others. If you are considering living here it is my opinion based on my 16-month experience that you will be very very pleased. Of course, things can go wrong, but having a professional and caring management staff, you can be assured that they will be addressed promptly. Since I have left with no outstanding problems, there is no incentive for me not to be truthful! Feel free to contact me if you like.

Really enjoyed the amenities at NOVO. The pool and patio area were exceptionally nice. I tended…read moreto use the fitness room a lot. It was never overcrowded. Some occasional activities were held to get all of the tenants together. The Christmas party was particularly fun. A special salute to the staff also - very friendly and helpful. Angela, in particular, who was there throughout our entire stay was among the friendliest people we've met. We saw her nearly every day and she was always glad to take a few minutes to chat. So too, the new apartment manager, Jill, handled a few issues for us, fully to our satisfaction, and did so with a smile. We really appreciated all of her efforts to help whenever needed.

From the owner: Life at NOVO Avian Pointe is like no other. We’ve intentionally designed every aspect of our…read moreimmersive community with your lifestyle — and the planet — in mind. NOVO's intentional green practices, community solar panel system, and innovative geothermal HVAC infrastructure help significantly reduce carbon emissions. From spacious floor plans that combine style with sustainable design to an inviting collection of best-in-class amenities designed for learning and leisure, coming home is sure to feel like a vacation. Plus, our upscale community is located in Apopka, one of Central Florida’s top destinations for outdoor recreation, giving you unparalleled access to Wekiwa Springs, Lake Apopka, and more.

Honestly, this is the worst place I have ever lived. If I could give it 0 stars, I would. And, I…read morenever leave any reviews, EVER, but this one is a must. Like some of the previous reviews, the staff was very friendly to begin with, but it quickly turned. We had to break our lease, and now no one will call me back or answer my emails when I am trying to PAY YOU, and be responsible. It's been about a month, and still no one has called me back and I continually send emails to try to get a response... When we notified the staff we wanted to break our lease due to safety reasons, there was no empathy. Multiple incidents occurred at the property - someone getting arresting in front of our door, a domestic violence call to the police that included one of the front desk employees that lives there, wheels getting stolen off of someone's car, kid's from across the street ding dong ditching, a drug bust where multiple cops showed up near the front office, and the list goes on. We only lived there for 7 months, to give you a time frame. We never complained to the front desk about any of this because we didn't want to be those people, but it wouldn't have done any good. When we told the front desk about the safety concerns finally when we wanted to break the lease, the employee (the one who was involved in one of the incidents) proceeded to say "I don't know what you're talking about." Also, no one who lives there cleans up their dog poop, we couldn't even take our dog out to the grassy areas without stepping in it. It continuously smells like weed, there are always centipedes, etc. The package delivery system is useless as well, as packages just get delivered to your front door anyways. When I asked to the front desk about it, I was told to put a sign up on my front door to let delivery people know... Overall, avoid this place at all costs! During the tour, everything seemed great, a place with many amenities and great floor plans. But, it was our worst decision as the people who live there, the management made it an awful experience.

STAY FROM MARDEN RIGDE!!!!! DO NOT MOVE HERE. SAVE YOUR MONEY AND YOUR TIME. I liveD here for 1…read moreyear exactly and it was fine . the apartments are beautiful... safety wise? not so much. Its supposed to be "smoke-free" but it smells like smoke 24/7. Ive literally walked by people and they would be smoking illegal drugs outside late at night. I've even had a resident try to sell me marijuana once before after declining he told me to to find him if I changed my mind. the walls are paper thin, and just very noisy.. Not to mention the elevators and stairs always reeked of dried up dog urine. It smelt absolutely horrible.. I had these ridiculous neighbors that wouldn't stop arguing, couldn't control their relationship issues and had multiple complaints from other units. I knew their whole life...The girls at the office are so rude, they never took anything into consideration or never took action when I brought something up. everything was a joke to melissa and jennifer. Its not only me, I was friends with a few other residents who lived here who say the same thing. ITS NOT SAFE. THERE ARE NO GATES OR ANYTHING!!!!! PEOPLE CAN JUST COME IN WHENEVER THEY WANT AND AS THEY PLEASE. Random people would just come and swim in the pool all the time, making a bunch of noise. I even had a guest stay with me for a while and their car got STOLEN one night.. IF YOU CARE ABOUT YOUR LIVING SPACE AND WANT TO WORRY IF YOUR CAR AND CHILDREN ARE SAFE , I WOULDNT EVEN CONSIDER THIS PLACE. DO NOT MOVE HERE IF YOU DONT WANT YOUR DEPOSIT BACK. THEY WILL CHARGE YOU IF U LEAVE A CHIP CRUMB ON THE COUNTER TOP!!!! WE ARE EXTREMELY CLEAN PEOPLE AND WE GOT CHARGED BECAUSE THEIR WAS "RESIDUE" IN THE WASHING MACHINE. Who cleans a washing machine????? Im sorry but I'm not getting inside of a washing machine to clean the inside. Aren't these places supposed to clean their units out before another tenant moves in? That unit was spotless when we turned in our keys but they gave us an abundance of charges. they also did not do the proper walk through with us either when we left.. Next, they switched managers and never let anyone know!!!! I think her name was Kelly at first. Then Donna showed up and then by the time we moved out, I was told Donna doesn't even work there anymore. I spoke with Jennifer after she lied and told me that donna is away for the week then I called again and she told me that donna doesn't work there anymore. Jennifer she did not resolve any of my issues. I have asked numerous of times to speak with the regional manager of the community and they REFUSED to give me her email or a phone number to contact her... Long story short, I NEVER heard from her until a few days ago and i moved out August 1st... Melissa (leasing consultant) was laughing at me the whole time I was on the phone with her and when I asked what was funny she goes "hehe, im laughing at myself trying to find your files" . With me being a previous leasing consultant, I already know how the games goes with their communities which is why I am so upset! Why did it take for me to search for the regionals email for her to FINALLY reach out to me??? and then in order for her to call me, I had to constantly email her asking if she was going to ever call me.. Then she went she did call, she would call from an unknown number. I don't answer calls from unknown callers...THE STAFF HERE IS VERY UNPROFESSIONAL AND VERY UNPLEASANT. CHERYL WELSH THE REGIONAL DID NOT TAKE ANY OF MY CONCERNS INTO CONSIDERATION AND JUST TOLD ME TO CONTACT THE GIRLS AT THE OFFICE FOR ANYTHING ELSE I NEEDED.. SHE DOESNT EVEN CARE. They are probably going to write under my post saying im upset because I didn't get my security deposit back which is true. I am HIGHLY UPSET. As A college student, im sure u would be too. AGAIN, DO NOT RENT FROM HERE. STAY AWAY!!!!!!!! If I could give them zero stars, I absolutely would.

Don't think just move there. I am one of the 1st people to move there when they 1st opened…read more Although, they have been through a few different managements it's still a wonderful apt complex. I never had any issue. Quiet, clean, Neighbors are friendly, nice gym and pool. Luxury at its finest. Going to miss this apt for sure

Just completed our lease at Pointe at East Shore in Apopka. After complying with every aspect of…read moreour lease and move-out instructions, the scam-artists in their local management is attempting to nickel and dime us with hidden and fraudulent fees for an unnecessary carpet cleaning that is not required. We unfortunately had to live in this dump for 18 months and saw first-hand how it was mismanaged and shared our accurate opinions of our experience here so others could avoid it. Stay far away from any property connected to these slumlords.

ONE MONTH UPDATE It has almost been a month and here is my…read moreupdate. There are a couple of misses which I will mention at the end. My apartment is very spacious. All issues that I had during move in have been resolved, with the exception of the bathroom closet door. Still functions. It is very quiet. There is a quiet time between 10pm to 8am. The residents in my building honor this policy. Parking is not an issue. Plenty of parking. The grounds are very well maintained and beautiful. The staff here is very courteous and pleasant. maintenance, very nice and prompt. They respond quickly and make sure you understand the fixes. I have not encounter any bugs inside the apartment with the exception of move in day. Since, nothing. Tons of storage. However, if you find that you need more, you can rent additional storage and even a garage. Now for the misses. The technology is not the best compared to other properties. The Internet is not the best and does go out at times. I did have to buy a WiFi extender as the WiFi is just not strong. The front door lock could be better used if it could utilize an app. Only having one key fob does make it tricky when you need someone to come to your apartment while away. The other area that I think could be better (but not a deal breaker by all means) is the exterior hallways. They have many stains and paint drippings on them. It's a cold cement feel which for the high quality of these apartments, could have been better. The other miss is the dumpster area. As you enter the gate you often approach a five yarder with tons of boxes/cardboard. it's not visually appealing when you first enter the property. Although these are definitely misses, they in no way alter your entire experience. Just things that can hopefully be improved in the future. I would also like to commend the community manager reaching out to address all the move in issues I had. Technology - 3 stars Grounds - 5 stars Staff - 5 stars Cleanliness - 3 stars (this is only hallways. Other area great) Storage/Space - 5 stars TWO WEEK UPDATE (Technology) In This update will be primarily talking about the technology/internet. You're supplied internet through the community for a monthly fee of $77.The internet provider is Hotwire. The internet works fine. Had gone out a couple of times. My doorbell camera kept going offline. The internet company came out. They said that the WiFi signal is weak and won't reach the front door. I was told to purchase a WiFi extender, which I did. It now works. The front door lock uses a key fob. You only get one so, at times it becomes difficult when you need a family member to access your apartment while you are away. This was a little disappointing as my prior community utilizes an app on your phone to unlock your door. This allows multiple users to access your apartment when needed. MOVE IN I went in, received my key (key fob). This opens your door and all the amenities. Unfortunately, you only get one. They were out of the entry gate sticker, so I did not get that. I use a code each time I enter the gate. Once I entered the apartment, there were dead bugs all over the floors in each room. The Air Conditioning was also not working. Maintenance came out and said the lines were clogged. I came back the next day to continue the move and again, the AC was not working. Also, my entire entry way, laundry, and front bathroom was flooded. Apparently it was turned off and never turned back on. Some minor issues were the closet door in the master bathroom was not functioning. Finally, the water smelled so bad of rotten egg smell. Bottom line, this apartment was not ready for a tenant and seemed to not have any quality check to notice all the issues. Please do not take this review to deter you. APPLICATION PROCESS I will be sharing my journey with Vue at the Ridge. I do not move in until June but will share my application journey. I pretty much did all the paperwork online. This includes the application, screening, pet screening, all document submissions. This process was extremely easy. I took a tour of the campus. It's a fairly new campus. It has tons of amenities. Toured both two bedroom models. I selected the larger two bedroom. The apartment I chose is a very nice size home. After my application was approved, I then paid all the fees etc.. Since these are classified as luxury homes, it is a bit pricey. However, they have some amazing specials. For an example, I took the two month free offer. They spread this out over the length of the lease. This brought my rent down to pretty much what I'm paying now for a one bed. Keep in mind, this is my experience and may not reflect yours. The staff is extremely nice and really walk you through the entire process. They communicate a lot and make sure you fully understand everything. I love living in apartment homes. This was one of the easiest and more pleasant processes I have had. Great property, great staff.

From the owner: Vue at the Ridge is nestled within the sprawling mixed-use development of The Ridge at Lake Bronson…read morein Apopka, Florida. Our community offers a sophisticated living experience that seamlessly integrates modern conveniences with natural beauty.