Always a 5 star experience when we come here. We are so lucky that SRVC is our primary vet and we…read moreadore every doctor and every single staff member. We cannot thank you enough every single day that you work so hard to keep Rocket, Breezy, and fan favorite, Tulip, healthy and we cannot thank you enough for the love that you give to all of them. Thank you all so much for again going above and beyond for us. You all are such a fantastic hospital and you are the definition of true veterinary medicine professionals. 1000/10 stars are needed for your compassion, care, and expertise!

I called to ask how walk in's work which her response felt very rushed. unfortunately the time of…read moreappointment she provided wouldn't work for me because of work. I let her know I was new to the area and if there is another vet or hospital she can suggest in which she proceeded to say you need to find that on your own...so your telling me if your personal dog patient needed/had an after office hours emergency your going to tell them figure it out on there own? I understand I was not going to take my dog to your vet but in customer service and working with pet parents who are in vulnerable situations with a sick dog you can be respectful. Very unfortunate customer service. I had called another vet who even though I didn't take their service they were able to provide another suggestion.

UPDATE:my other dog seen by the female vet was told he had a 1 time case of pancreatitis, after…read morekilling my 1st dog-took this 1 to another place more thorough and compassionate that found no pancreatitis ever but gallstones,liver dysfunction,kidney dysfunction,prostate enlarged,hormones put of wack,likely tumor in adrenal glands-they effectively just neglected and cut corners putting my other dog in a deathly situation now. DO NOT GO HERE-THEY REMOVE ANYTHING NOT POSITIVE OR 5 STAR REVIEWS THEYRE SCAMMING DISHONEST BUSINESS PPL PROFIT OVER PETS!!!!!....The female veterinarian effectively killed my dog. She was useless with every question I asked- it took 5 days later for the male veterinarian, to get back from vacation, and give me a call and be completely flabbergasted himself that the news that my dog was fatally ill was not properly said to me, I ended up having to lose that dog 2 hours later, when he was running around playing just fine - by being put down at an emergency vet they recommended I go to-- I don't know about you, but if you love your dogs... go somewhere else. That was my terminally ill daughter's medical Therapy dog and he had no problems at all. And as soon as I had concerns, everything was downplayed by the female veterinarian and vaguely explained, and at no point was any urgency of his fatality mentioned, I asked specifically if this was a dog who was about to die considering he was acting completely fine and showed no outward signs of illness or pain.. And she denied it staunchly, the male veterinarian, could not believe that she would say those things to me in the sense that he was so devastated, that she did, what she did and handled it the way that she did, I'm glad that he's better than her. But I still dont want to ever take another one of my pets back here again. My dog had a condition that could have been treated if intervened properly when I first had concerns of mild things months and months ago. The concerns were not properly cared for and now he has passed on from one day to the next he was completely fine, and now we've lost our boy.

Today I left this office after 4 years and will never look back. My frustration comes after a…read moreseries of unacceptable mistakes that public needs to know. My personal mistake was to keep going to this place due to the amazing reviews so I thought that I was just having bad luck. We start a couple of years ago with an ear infection when the dog came back from the back of the office with the wrong ear treated. About 1 y and a half ago I brought my dog in for limping, dr Kim diagnosed elbow's arthritis, 2 light walks a day for the rest of his life. Nothing to really do about it. It sounded dumb to me since the dog was only 3 y old so I contacted an orthopedic, the orthopedic removed a broken anaconeal process that dr Kim didn't see at the XRay and talked to me about a very modern treatment which we promptly jumped on, the dog was up and running normal in 2 months. Last year doctor Oh sent me to the ER with a diagnosis of GDV while my dog was actively vomiting fluids (1st hint of the fact that couldn't have been GDV) wasn't bloated, wasn't panting, wasn't foaming, because he had confused an enlarged prostate with a stomach on the X-Ray. Access Woodland Hills pulled up the dog in 24h with simple antibiotics. Today it was the culprit, with the dumbest conversation I ever had in 50 years of my life with the front desk. My dog has lost 2 or 3 pounds in last few months. He went from about 92 to 88. Or who knows? the scale they have in the office is never accurate. Without saying anything a couple of months ago they had put him on a lower dosage of cytopoint which I noticed just from the fact that they billed me a lower price and that the medication hadn't been effective at all all of sudden. Whoever has a dog with skin issue knows how nasty it can get very quickly. I complained 3 times in separate occasions, in person and over the phone, I brought it up when I booked the appointment and today I went back saying again that his skin is a mess and I needed the dosage he has been doing for the last 2 years. They put him on the scale and his weight was 89.5 lb, like for real I am not making it up. Higher dosage starts at 90 lb, there's nothing they can do. They didn't offer a consultation, they didn't offer an alternative plan, the desk employer looked so satisfied that she wasn't going to follow this annoying patient's request. I was boiling, I just couldn't handle so much stupidity, I threw the muzzle I was holding in my hands on the scale which bumped on 90 lb and I asked if I could have his regular dosage now. They called me rude. I didn't have the patience to handle so much retardation. I left and randomly called Pinnacle. They fit me in, visited the dog, gave me his old dosage of cytopoint (surprise surprise they charge less) added apoquel and antibiotics (this how bad his skin was), loaded me with info about soaps and creams, dr Amsel and his technician visited the dog without muzzle before my eyes and without all the scenes that I was used to get at AMC for my 'aggressive ' dog, and I paid a total of 500 dollars which would have covered only 2 cytopoint injection at AMC. AMC takes more patients they can handle. There's always a different technician, a different doctor, front staff looks always overworked tired and confused, only thing are good at is chasing you with a reminder of any possible vaccine. Dr Kim is always rushing, one time to cut corners, because it was late and waiting room was still full she shouted to me the procedure she was about to do on my older dog from behind the front counter while I was sitting in the waiting room and everyone around me was talking. How professional is that? I hate bad reviews but if you are not detailed oriented passionate and professional in medical care maybe it's not your job. And always advocate for your pet and ask second opinions, because if your pet has a real health issue this place can't go beyond vaccines, flea medications and spay or neuter.

Dr. Roueche and his staff are incredible. I brought my little boy in for his teeth cleaning. My…read morelittle girl, who was very sick, was with me. The staff saw her and noticed that she didn't look good. Dr. Roueche offered to see her. I knew the inevitable was near. I decided to put her to sleep and Dr. Roueche said he could do the procedure that day. I brought her back and picked up my little boy. Dr. Roueche and his staff were so sympathetic. They cried with me and let me stay with her body as long as I needed to. They let my 3 other fur babies stay in the room too. Dr. Roueche and his staff are so kind and caring. I fully trust Dr. Roueche with my fur babies.

My mom's dog passed away and every place we called to cremate our dog was charging up front and my…read moremom had issues with her card. She had asked the staff here if they can do payments with her and they gladly took care of her, the receptionist was super sweet. We have been coming here for years and will always recommend thank you

There truly aren't enough words to express how grateful we are to the team at Cinema Veterinary…read moreCenter. They saved our dog's life, and we will never forget it. While we were traveling, our 6-pound Maltese suffered a severe anaphylactic reaction after a bee sting. Within minutes he was vomiting, had lost control of his bowels, was breathing rapidly, became weak and disoriented, and looked like he was slipping away. It was one of the most terrifying experiences our family has ever faced. The moment we arrived, panicked and desperate, although they are not an emergency clinic, they helped us. After the Dr. said he could see our dog, everyone acted immediately. Our dog was taken back without time wasted, and the entire team worked quickly while keeping us informed every step of the way. Dr. Moran was calm, compassionate, incredibly knowledgeable, and took the time to explain everything clearly. His confidence and expertise gave us hope when we needed it most. The veterinary nurses and staff were wonderful--kind, attentive, and excellent at communicating throughout the entire process. The front desk team was equally amazing, showing genuine compassion and making an incredibly stressful situation a little easier. The care didn't end when we left the office. Receiving a personal phone call a few days later to check on our little guy and make sure he was continuing to recover meant so much to our family. That level of kindness and dedication is something you rarely experience, and it speaks volumes about how much they truly care about their patients. Because of the incredible care we received, our beloved dog is still with us today. If you're looking for a veterinary office that combines exceptional medical care with genuine compassion, this is the place. Thank you all for giving our little boy a second chance at life. We are forever grateful.

I would give this place zero stars if I could! I thought this place would be a good option given…read morethe positive reviews but when I walked into the office it was anything but. For starters, when the vet tech asked me to place my dog on the scale I noticed that there was a huge puddle of urine on it. Yuck! I asked her to clean it up before I'd place my dog on that scale. That's beyond unsanitary! Then when we got to the exam room, that also looked unsanitary! The mat on the exam table had what looked like dried urine stains and nothing smelled clean or sanitized. Really gross and now I'm worried that my dog could have been exposed to something since it's likely nothing in that exam room had been cleaned. I should have left right then and there, and wish I had because things didn't get any better. The vet took forever to come into the room. I was only there to get my dog vaccine boosters but felt they were trying to evaluate and look for random diagnosis. They also were pushy about heart worm testing and charged an arm and a leg for core vaccines. Much more than any place I've ever been. It felt very scammy. And when checking out and paying the hefty bill the receptionists weren't very friendly. Honestly, the whole place just had a bad vibe. I wish I never took my pet here. I don't plan on bringing my pet here ever again and I feel very upset that I trusted bringing her here in the first place. I can't understand how anyone gives this place a positive review. My experience was bad!!

Don't bring your pets here. I just brought my dog for an ear infection and they wanted to charge me…read more$370.08 Dollars just to get medication for that. When I called to get an app and asked about how much was the consult I was told it would be $45 dollars. Then I get an estimate of everything and it was absurd how much money these people try to charged me. YOU PEOPLE SHOULD BE ASHAMED!!!! I decided to take my dog to his regular vet instead. Here's a pic of how much these people tried to charged me for just a consult. Go to little paws hospital instead. The staff and Dr. Garcia are amazing and they don't try to take advantage of your pets sickness. A little update on my doggy. After I took him to his regular vet at Little Paws Dog & Cat Hospital, my dog got the treatment he needed and also vaccines, and the total came out to $105 with medications included. This is just to give you an example of how Thrive Affordable Vet Care, don't care about our pets only the money.

They cancelled our first appointment less than one hour before the scheduled time. Even confirmed…read morethe appointment the night before. Brian, on the phone did not care. Won't be using them. Banefield took us right in. :)

Dr. Dewey is, without a doubt, the best veterinarian I have ever known. She is incredibly…read moreknowledgeable, compassionate, and truly dedicated to the health and well-being of your fur baby. She has genuine kindness and concern .. she really cares. She always squeezed Tallulah in when urgent care was needed and that provided me with tremendous peace of mind when I was going out of my mind with concern. In addition, her staff is outstanding--friendly, caring, professional, and always willing to go the extra mile. From the moment you walk through the door, you feel welcomed and supported. I cannot recommend Dr. Dewey and her staff highly enough. If you are looking for a veterinarian who is exceptionally skilled, compassionate, and supported by an amazing team, Dr. Dewey and Treehouse are simply the best.

I contacted as an emergency and unsure if they could help me due to the complexity of my dog at the…read moretime I didn't know what was wrong and I was freaking but they did refer me to a 24hr emergency vet and that did help me so so grateful for the referral as i didn't know what to do and I was frantic. A day later I received a call and they asked me about my sweet angel german shepherd and if I needed help they are there and wished me the best and was genuinely caring! God bless you all for your kindness it gives me hope for humanity that there's good people out there like you guys! :-)

Absolutely the best veterinary experience I've ever had. Dr…read more Kristie, Dr. Roey, and the whole team always go above and beyond. They execute things flawlessly, communicate so clearly, and explain treatment plans so smoothly. They really do take the time to answer any questions. The prices are reasonable and no hidden fees. They took the best care of my dog Norman who was very ill and needed surgery to remove cancer in his spleen. Dr. Kristie and the team worked on my dog after hours until 3AM, because of them he is still here and I have no words to express my gratitude. While he was in surgery, there was constant updates on how things were going. It's truly rare to find a veterinarian that treats you so warmly. I can't thank you enough

Dr kestelman is one of a kind The true Dr. Doolittle…read more His care is from the heart. And the staff is fantastic They explain and show everything they find clearly. He specializes in extreme cases, And can manage anything My cat has been peeing on the couch for months, I took him to two vets prior Dr K is the only one that finally found the problem He suggested x rays and found a bladder stone. Saved my cat. I'm so glad he suggested x rays. I'm so grateful we found him for our pets

Dr. Vanessa and Dr. Niki are always so compassionate and kind. Recently Dr. Vanessa and Vet Tech…read moreJoe performed delicate dental surgery on my older cat. Everything turned out very well.

Extremely Disappointing Experience--Unprofessional Handling of a Highly Trained Service Animal…read more I came in for a simple vaccine tech exam and requested to stay with my dog since she has never had an exam or vaccines done without me present. The staff seemed hesitant but agreed, noting that I wouldn't be able to restrain her myself--which I understood. At that time, I informed them of my experience as a prior K9 handler in the Navy and as a professional dog trainer these days. They didn't seem to care due to their protocol. Once we got into the room, things quickly went downhill. One of the techs was talking so loudly, it made both me and my dog uncomfortable. Also, saying things to the effect of "if you hold her there, I can sneak up behind her". The other tech's body language and approach were extremely tense, and when my dog tried to move away, the tech labeled my dog, "skittish." That couldn't be further from the truth--my Malinois is a service animal and is highly trained. Kimba has always done great during vet visits when handled confidently and calmly. After seeing how this situation was handled in front of an owner, I was relieved in my decision to stay with my dog. I can only imagine how they would handle a dog in the back without the owner nearby. It was very clear that the staff were nervous around her breed, and that tension completely set the tone. Instead of taking a moment to reset or try another approach, they became defensive and started touting their years of experience and arguing with me. One of the techs just straight up left the room. The one who was brave enough to stay tried to tell me that "some dogs only like one person"--my service animal is very well socialized to all environments and I trust my dog's judgement of certain people. Does she look like a one person dog to you? Overall, there was zero accountability or apology for how the situation was handled. Ultimately, we had to leave without my dog getting the care she needed. Not because of her behavior, but because of the staff's. It's unfortunate, because a calm, professional approach could've made this an entirely different experience. If you own a GSD, malinois/dutch shepherd, rottweiler, beauceron, australian shepherd, cattle dog, etc... don't bring your dog to Copperhill Animal Clinic for care.

Dr. Nastro at Tags is my Hero! He just removed a very large growth from my 15 year old beloved dog…read more He gave my sweetheart back to me healthy and ready to enjoy his days again! Dr. Nastro and his staff are so kind, so caring and so helpful! Tags is the only place we will take our beloved pets when they need help! Thank You Tags Veterinary Clinic! Karen Nosala

I'm still fairly new to California and LA, and we needed a vet for our cats. I was drawn to Tags by…read moretheir mission and values. It may honestly be the first time I've seen or paid attention to something. Like this at a vet's office, but it really resonated with me. What an amazing experience this was! Maybe the best I and the cats have ever had at a vet. Before the visit, I was so worried about taking my cats here because one has ridiculous anxiety. However, our guy did really well compared to other visits at other offices. I was worried that it was walk in only, but it was quicker than any other office I've ever made an appointment with. Despite having a steady crowd that day, but I don't think we waited more than 5 minutes to be seen. Despite not having a waiting room (huge plus), they were well organized with queues depending on the service you needed. We were only getting updated vaccinations that day and had 3 people in front of us, plus a few others in different queues. I will add that when we visited there was some construction happening in the parking space right in front of the door - to no fault of the clinic. There was a lot of jackhammering and the staff did what they could to help clients and animals minimize time there. One we got into the clinic, it took us less than 10 minutes to do new patient registration for all 3 cats and me, pay, get their shots and get back to the car. The cats stayed I their carriers through the whole process and the young woman who gave the shots was so sweet with them. She, and really all the staff really seem to care about all animals. She may be the first person who didn't make our anxious boy cry the entire time while getting his vaccinations. She was also so gentle with our geriatric boy who has arthritis and had a bad flare up that day. The clinic area had an animal smell to it; like animals have had accidents in there, but it was strong, powerful, or like it was permanent; more like we may have just come in after an accident that was just cleaned up. Thankfully we didn't need any thing more serious that day, but I will most likely end up here if anything does happen. I was able to watch a few other owners who were dropping off or picking up from procedures and I could see how much love each staff member had for the animals. I have never felt so secure with a vet as I did Tags. Yes, their operation may seem unorthodox, but in their work you can see they truly put the animal and advocacy before any optics. They don't have a fancy waiting room to make you, as the human, feel pampered or bougie. They care about the animal experience and that really matters to me. Based on my anxious boys demeanor during and after our visit, this is by far the best clinic we've ever had. 10/10 could not recommend more!

Thank you to the Cat Doctor and Staff. I had an emergency with my boy kitty he was unable to…read moreurinate. It was later in the day when I called worried I they wouldn't have any openings. The staff told me to come in right away. They took him immediately to the exam room. Unfortunately, it wasn't cheap but numerous test were necessary. My kitty was diagnosed with bladder stones at almost 8 year old. I was so worried he would have to stay overnight, thankfully he didn't have to stay. They sent me home with medication and strong recommendation to change his diet to a Urinary wet and dry food. Dr. Linger made me feel my kitty was in good hands. She got back to me right away with results on tests. Thank you Dr. Linger! Every time I go into the office everyone has been very nice especially Mary. I also found out that an employee who worked with Dr. Tracy is still there thank you Terri for your help with getting the Doctor to authorize me to get Prescription pet food from other sources. God bless Susie Burns and my kitty Ricky

Tried to make an apt & the receptionist was very rude! I would not recommend the placeread more