Wonderful clinic. They helped us with our eldest cat til her last days. Their help and…read moreprescriptions gave us one more year with our cat. Plus putting her down and cremation process smooth and understanding. Staff gave time to say our goodbyes before taking her to the clinic. Thank you so much for your help and services.

My dog wasn't doing too well, he was breathing heavily and stopped eating so we brought him here as…read morethey are open late and his actual vet was already closed. We checked in and they put us in a room right away, but we did wait quite a bit before someone came in the room to check in on him and they took him in this back room so the doctor can exam him. We waited approx two hours before we got results, as they did all the test and X-rays on him. Turns out he has diabetes and a pancreas issue and needed to stay the night to get insulin and an iv of fluids. The overnight nurse spoke with us and said we could call anytime to checkin on him. They took excellent care of him and we got him back the next evening. They sent us home with medication and some insulin. The doctor was knowledge, answered all our questions and concerns and how we needed to go about treatment for Shadow. **This was our last option to take him to, so just note the bill can be a bit pricey especially with an overnight visit.

We haven't had reason for many vet visits. Last time we came here they didn't take appointments…read more I called on Wednesday and got a next day appointment. We suspected our pup may be diabetic. They were very kind and treated us well. They took X-rays and blood, and called us today about the blood work. We appreciated how quickly they responded. Will definitely come here again.

We brought our 2-year-old Rottweiler to Little Paws for a spay consultation. Because she has had a…read moreheart murmur since she was a puppy, the veterinarian appropriately advised that she would not be sedated without first having an echocardiogram. We appreciated that level of caution. We were told a mobile echocardiogram service could be scheduled through their office for $660, which we agreed to. Our appointment window was scheduled between 9:00-11:00 a.m., and we were instructed to drop our dog off at 8:00 a.m. Unfortunately, the mobile echocardiogram veterinarian did not arrive until approximately 1:00 p.m., meaning our dog was kenneled for several unnecessary hours. After the echocardiogram, we were told our dog had mitral valve insufficiency and were advised to seek clearance from a cardiologist prior to anesthesia. We scheduled a consultation with a cardiologist, who expressed concern that this diagnosis would be highly unusual for a 2-year-old Rottweiler. Although we had just paid for an echocardiogram, she recommended repeating the study. She also mentioned she had encountered prior cases in which reports from this same mobile provider were inaccurate. The repeat echocardiogram revealed a completely different diagnosis: subaortic stenosis -- not mitral valve insufficiency. When we contacted Little Paws to discuss this discrepancy, we were told that "this is just how it works" and that different providers may "see different things." We found this response dismissive and concerning. While minor interpretation differences can occur, a completely different cardiac diagnosis significantly impacts medical management, anesthesia planning, and long-term prognosis. We understand that medicine is not always black and white; however, we feel strongly that complex cardiac diagnostics should be referred directly to a board-certified cardiologist if they are going to offer in-house mobile echocardiograms without ensuring diagnostic accuracy. It has raised serious concerns and resulted in unnecessary expense, stress, and delay in proper care for our dog. We will no longer be getting our dog spayed there and would not recommend Little Paws to friends or family.

If I could give 1 Million stars, I would!!!…read more This review is long overdue! Backstory: one of my dogs woke up on a Friday unable to open his eye, which quickly turned into an infection and I spent 2 days trying to find a vet / urgent care to take him to near my home in North Hollywood. Every hospital in LA that I called, I was either met with an immediate "hello, please hold" (for 20 minutes), capacity already met, an absurd wait time with no promise of being seen, or unsympathetic staff saying "an eye infection is not an emergency". I called SC Animal Urgent Care & Wellness Center at 7:08pm on a SUNDAY, arrived at 7:45pm and was seen by Dr. Mousa by 7:55pm! From the second the receptionist answered the phone, I knew I was in good hands. She was extremely compassionate & quickly took my information, along with my dogs symptoms and told me to come right in to be seen by Dr. Mousa. Dr. Mousa is a GOD SEND!!! I am so blessed to have found him. Dr. Mousa examined & handled my dog with so much care and explained that he had an corneal ulcer which was quickly deteriorating his cornea and that if I had not brought him in immediately, he would have lost his eye (which was still a possibility at that point due to the 2 day wait trying to find a vet/hospital). Dr. Mousa's urgency along with his care, compassion and knowledge is the type of service you expect and deserve when you go to a hospital concerned, stressed and scared for your dog. Lexi (vet assistant) is phenomenal & so sweet!!! Lexi treated my dog like he was her own and she explained every step of what was happening and why, then what would be next. She even shared a story about her cat with me to show how she related to me in that moment. They are an amazing team and will give your pets the best car!

I can not recommend this place, it's staff or Dr. Musa, ENOUGH! They are the best people, very…read moresweet, very caring, extremely attentive and incredibly knowledgeable. Dr. Musa treated my baby Boy Travis so kindly and had so much incredible information that I hadn't been receiving from my own Vet. My dog, Travis was diagnosed with Pancreatitis. To make a very long and stressful story short, I was considering having to put my boy down. Dr. Musa had a treatment plan in less than ten minutes. Explained it thoroughly and he just stayed and talked us through everything. He even stayed around and talked about Travis's brother, who came with us. He truly cares about his patients and their owners, which I was not expecting. I feel as if we're always rushed and never heard. Dr. Musa, his nurse and all of the staff were are genuinely awesome people and I am so grateful to have met them all today. Thank you Dr. Musa and staff!! You're the best!

Dr Cheema is always extremely helpful and kind! Wouldn't trust anyone else with my dogread more

I'm driving along the freeway, I called this Vet to be able to get an anti-nausea medication on my…read moredrive as my cat seems to be incredibly nauseous. I literally have my cat with me. If these people were actually concerned about pets, they would allow me to take my cat in and get an anti-nausea medication.. Do not go to this vet. They clearly do not care about animals and whatsoever.

There truly aren't enough words to express how grateful we are to the team at Cinema Veterinary…read moreCenter. They saved our dog's life, and we will never forget it. While we were traveling, our 6-pound Maltese suffered a severe anaphylactic reaction after a bee sting. Within minutes he was vomiting, had lost control of his bowels, was breathing rapidly, became weak and disoriented, and looked like he was slipping away. It was one of the most terrifying experiences our family has ever faced. The moment we arrived, panicked and desperate, although they are not an emergency clinic, they helped us. After the Dr. said he could see our dog, everyone acted immediately. Our dog was taken back without time wasted, and the entire team worked quickly while keeping us informed every step of the way. Dr. Moran was calm, compassionate, incredibly knowledgeable, and took the time to explain everything clearly. His confidence and expertise gave us hope when we needed it most. The veterinary nurses and staff were wonderful--kind, attentive, and excellent at communicating throughout the entire process. The front desk team was equally amazing, showing genuine compassion and making an incredibly stressful situation a little easier. The care didn't end when we left the office. Receiving a personal phone call a few days later to check on our little guy and make sure he was continuing to recover meant so much to our family. That level of kindness and dedication is something you rarely experience, and it speaks volumes about how much they truly care about their patients. Because of the incredible care we received, our beloved dog is still with us today. If you're looking for a veterinary office that combines exceptional medical care with genuine compassion, this is the place. Thank you all for giving our little boy a second chance at life. We are forever grateful.

I would give this place zero stars if I could! I thought this place would be a good option given…read morethe positive reviews but when I walked into the office it was anything but. For starters, when the vet tech asked me to place my dog on the scale I noticed that there was a huge puddle of urine on it. Yuck! I asked her to clean it up before I'd place my dog on that scale. That's beyond unsanitary! Then when we got to the exam room, that also looked unsanitary! The mat on the exam table had what looked like dried urine stains and nothing smelled clean or sanitized. Really gross and now I'm worried that my dog could have been exposed to something since it's likely nothing in that exam room had been cleaned. I should have left right then and there, and wish I had because things didn't get any better. The vet took forever to come into the room. I was only there to get my dog vaccine boosters but felt they were trying to evaluate and look for random diagnosis. They also were pushy about heart worm testing and charged an arm and a leg for core vaccines. Much more than any place I've ever been. It felt very scammy. And when checking out and paying the hefty bill the receptionists weren't very friendly. Honestly, the whole place just had a bad vibe. I wish I never took my pet here. I don't plan on bringing my pet here ever again and I feel very upset that I trusted bringing her here in the first place. I can't understand how anyone gives this place a positive review. My experience was bad!!

Dr. Dewey is, without a doubt, the best veterinarian I have ever known. She is incredibly…read moreknowledgeable, compassionate, and truly dedicated to the health and well-being of your fur baby. She has genuine kindness and concern .. she really cares. She always squeezed Tallulah in when urgent care was needed and that provided me with tremendous peace of mind when I was going out of my mind with concern. In addition, her staff is outstanding--friendly, caring, professional, and always willing to go the extra mile. From the moment you walk through the door, you feel welcomed and supported. I cannot recommend Dr. Dewey and her staff highly enough. If you are looking for a veterinarian who is exceptionally skilled, compassionate, and supported by an amazing team, Dr. Dewey and Treehouse are simply the best.

Love! Love! Love! The whole staff is wonderful. Caring, nice, and knowledgeable and Dr. Dewey is…read moreAMAZING! The only downside I have with this practice is they are quite pricey but they are a state-of-the-art facility and that doesn't come cheap. Always a good experience with their team.

Dr. Vanessa and Dr. Niki are always so compassionate and kind. Recently Dr. Vanessa and Vet Tech…read moreJoe performed delicate dental surgery on my older cat. Everything turned out very well.

Extremely Disappointing Experience--Unprofessional Handling of a Highly Trained Service Animal…read more I came in for a simple vaccine tech exam and requested to stay with my dog since she has never had an exam or vaccines done without me present. The staff seemed hesitant but agreed, noting that I wouldn't be able to restrain her myself--which I understood. At that time, I informed them of my experience as a prior K9 handler in the Navy and as a professional dog trainer these days. They didn't seem to care due to their protocol. Once we got into the room, things quickly went downhill. One of the techs was talking so loudly, it made both me and my dog uncomfortable. Also, saying things to the effect of "if you hold her there, I can sneak up behind her". The other tech's body language and approach were extremely tense, and when my dog tried to move away, the tech labeled my dog, "skittish." That couldn't be further from the truth--my Malinois is a service animal and is highly trained. Kimba has always done great during vet visits when handled confidently and calmly. After seeing how this situation was handled in front of an owner, I was relieved in my decision to stay with my dog. I can only imagine how they would handle a dog in the back without the owner nearby. It was very clear that the staff were nervous around her breed, and that tension completely set the tone. Instead of taking a moment to reset or try another approach, they became defensive and started touting their years of experience and arguing with me. One of the techs just straight up left the room. The one who was brave enough to stay tried to tell me that "some dogs only like one person"--my service animal is very well socialized to all environments and I trust my dog's judgement of certain people. Does she look like a one person dog to you? Overall, there was zero accountability or apology for how the situation was handled. Ultimately, we had to leave without my dog getting the care she needed. Not because of her behavior, but because of the staff's. It's unfortunate, because a calm, professional approach could've made this an entirely different experience. If you own a GSD, malinois/dutch shepherd, rottweiler, beauceron, australian shepherd, cattle dog, etc... don't bring your dog to Copperhill Animal Clinic for care.

UPDATE:my other dog seen by the female vet was told he had a 1 time case of pancreatitis, after…read morekilling my 1st dog-took this 1 to another place more thorough and compassionate that found no pancreatitis ever but gallstones,liver dysfunction,kidney dysfunction,prostate enlarged,hormones put of wack,likely tumor in adrenal glands-they effectively just neglected and cut corners putting my other dog in a deathly situation now. DO NOT GO HERE-THEY REMOVE ANYTHING NOT POSITIVE OR 5 STAR REVIEWS THEYRE SCAMMING DISHONEST BUSINESS PPL PROFIT OVER PETS!!!!!....The female veterinarian effectively killed my dog. She was useless with every question I asked- it took 5 days later for the male veterinarian, to get back from vacation, and give me a call and be completely flabbergasted himself that the news that my dog was fatally ill was not properly said to me, I ended up having to lose that dog 2 hours later, when he was running around playing just fine - by being put down at an emergency vet they recommended I go to-- I don't know about you, but if you love your dogs... go somewhere else. That was my terminally ill daughter's medical Therapy dog and he had no problems at all. And as soon as I had concerns, everything was downplayed by the female veterinarian and vaguely explained, and at no point was any urgency of his fatality mentioned, I asked specifically if this was a dog who was about to die considering he was acting completely fine and showed no outward signs of illness or pain.. And she denied it staunchly, the male veterinarian, could not believe that she would say those things to me in the sense that he was so devastated, that she did, what she did and handled it the way that she did, I'm glad that he's better than her. But I still dont want to ever take another one of my pets back here again. My dog had a condition that could have been treated if intervened properly when I first had concerns of mild things months and months ago. The concerns were not properly cared for and now he has passed on from one day to the next he was completely fine, and now we've lost our boy.

Today I left this office after 4 years and will never look back. My frustration comes after a…read moreseries of unacceptable mistakes that public needs to know. My personal mistake was to keep going to this place due to the amazing reviews so I thought that I was just having bad luck. We start a couple of years ago with an ear infection when the dog came back from the back of the office with the wrong ear treated. About 1 y and a half ago I brought my dog in for limping, dr Kim diagnosed elbow's arthritis, 2 light walks a day for the rest of his life. Nothing to really do about it. It sounded dumb to me since the dog was only 3 y old so I contacted an orthopedic, the orthopedic removed a broken anaconeal process that dr Kim didn't see at the XRay and talked to me about a very modern treatment which we promptly jumped on, the dog was up and running normal in 2 months. Last year doctor Oh sent me to the ER with a diagnosis of GDV while my dog was actively vomiting fluids (1st hint of the fact that couldn't have been GDV) wasn't bloated, wasn't panting, wasn't foaming, because he had confused an enlarged prostate with a stomach on the X-Ray. Access Woodland Hills pulled up the dog in 24h with simple antibiotics. Today it was the culprit, with the dumbest conversation I ever had in 50 years of my life with the front desk. My dog has lost 2 or 3 pounds in last few months. He went from about 92 to 88. Or who knows? the scale they have in the office is never accurate. Without saying anything a couple of months ago they had put him on a lower dosage of cytopoint which I noticed just from the fact that they billed me a lower price and that the medication hadn't been effective at all all of sudden. Whoever has a dog with skin issue knows how nasty it can get very quickly. I complained 3 times in separate occasions, in person and over the phone, I brought it up when I booked the appointment and today I went back saying again that his skin is a mess and I needed the dosage he has been doing for the last 2 years. They put him on the scale and his weight was 89.5 lb, like for real I am not making it up. Higher dosage starts at 90 lb, there's nothing they can do. They didn't offer a consultation, they didn't offer an alternative plan, the desk employer looked so satisfied that she wasn't going to follow this annoying patient's request. I was boiling, I just couldn't handle so much stupidity, I threw the muzzle I was holding in my hands on the scale which bumped on 90 lb and I asked if I could have his regular dosage now. They called me rude. I didn't have the patience to handle so much retardation. I left and randomly called Pinnacle. They fit me in, visited the dog, gave me his old dosage of cytopoint (surprise surprise they charge less) added apoquel and antibiotics (this how bad his skin was), loaded me with info about soaps and creams, dr Amsel and his technician visited the dog without muzzle before my eyes and without all the scenes that I was used to get at AMC for my 'aggressive ' dog, and I paid a total of 500 dollars which would have covered only 2 cytopoint injection at AMC. AMC takes more patients they can handle. There's always a different technician, a different doctor, front staff looks always overworked tired and confused, only thing are good at is chasing you with a reminder of any possible vaccine. Dr Kim is always rushing, one time to cut corners, because it was late and waiting room was still full she shouted to me the procedure she was about to do on my older dog from behind the front counter while I was sitting in the waiting room and everyone around me was talking. How professional is that? I hate bad reviews but if you are not detailed oriented passionate and professional in medical care maybe it's not your job. And always advocate for your pet and ask second opinions, because if your pet has a real health issue this place can't go beyond vaccines, flea medications and spay or neuter.

I am eternally grateful to the staff and doctors at Saugus Animal Hospital for the exceptional care…read moreand respect they showed my beloved P-Nut. Unfortunately, I wasn't there when my kids rushed her in, but they immediately took her in. Despite their best efforts, she was beyond saving. The staff was incredibly kind and compassionate. They kindly offered to keep her overnight so I could say my goodbyes the next day when I returned from being out of town. They treated her with the utmost respect and provided comfort during my difficult time. Even after her passing, they went above and beyond by saving me cuts of her hair when I came to say my goodbyes. I've lost dogs in the past, but I've never experienced such profound care and kindness from staff at any other Pet Hospital. Today, I received a condolences card, and it was truly heartwarming to see that each staff member had written a personal message. It wasn't just a generic card as I had expected; it filled my heart with joy. Thank you for honoring my P-Nut in such a special way.

Staff is very responsive, kind, and accommodating in case of emergencies. I recently found…read moresomeone's pet rat that had ingested poison and was clearly in a lot of pain. The dying process from rodent poison is horrendously long and painful. Saugus Animal Hospital immediately answered my call and, after listening to the situation, allowed me to bring it in immediately to humanely relieve its' suffering instead of leaving it in the heat and waiting for it to pass as other local hospitals had suggested. Thank you to the staff at Saugus Animal Hospital for caring about all animals, regardless of their size and species.

Today's visit was great, I love how Jose took care of my dog. I know I can truly trust him with my…read moredog, he always goes above and beyond and he will be the reason why I'll keep coming back to this place. Definitely have heard a lot of negativity about this place but my closest family recommended me to come here because of how he takes care of the patient well enough, he is friendly person with dogs and humans. Thanks Jose M.

HIGHLY RECOMMEND -- Amazing, compassionate, and fair veterinary care!…read more My cat recently developed symptoms of an upset GI tract, and I called early in the morning to check availability. They were able to see her the same day, which immediately relieved so much stress. Their later office hours were a huge blessing--especially compared to emergency clinics that easily charge three times as much. We arrived for our 5:30 appointment (they close at 8), and even with their day almost over, the entire staff was incredibly kind, patient, and helpful. Dr. Brink was our veterinarian, and she listened carefully as I explained what had been happening. She immediately began narrowing down the possible issues and communicated every step clearly. Before doing anything, they brought in a full cost itemization and explained each item in detail, answering every single question I had. The pricing here is beyond fair--and transparent. While we were discussing everything, my cat had an accident in the exam room, and the staff insisted I didn't clean it and moved us to a fresh room without hesitation. My girl is extremely fearful, so sedation was difficult. Dr. Brink and her team worked tirelessly to help her, and even though we couldn't complete the tests that evening, they still sent us home with medications to treat her GI symptoms. They also discovered an ear infection during the exam and provided treatment for that too. I came in with one problem, and they sent us home with answers I didn't even know we needed--this alone impressed me so much. They made arrangements for my cat to return the next morning for another sedation attempt (for bloodwork and an IV). When I came in around 1pm to check on her, another doctor (not sure of her name, but she was pregnant and so kind) took the time to personally reassure me that my girl was doing great. Before sedating her again, they even called to confirm the full treatment plan--another huge green flag. Less than an hour later, they called to tell me everything had gone smoothly and her blood panel was already complete. They even cleaned my cat's ears out as she was sedated so I could easily apply her medicated drops. I have NOTHING but positive things to say about this veterinary hospital. The entire team is compassionate, patient, and truly dedicated. Thank you all for treating my spicy, demonic little goblin with so much love and care. You've earned a lifelong client! It's been about 3 hours since we left the clinic and my girl is purring, eating, drinking, and using the restroom all on her own! Already feeling so much better than the day we came in. Odessa sends her love too!