Reached out to have my A/C unit looked at due to it not functioning properly. Scheduled an…read moreappointment, no one showed up or bothered to reach out to reschedule. When I called them to find out why they said they were not interested in looking at my issue and would only come out if I planned on buying a complete unit. Thankfully Drawdy's Heating & Air is also local to Elgin. They came out and took care of my issue for next to no charge.

Was actually a little early. Diagnosed and repaired quickly. Service techs were pleasent and…read moreknowlegable.

Jordan plumbing is great! They got the job done and fast. Very professional group of people. We…read morehave hot water again and are very happy!

Our sewer system backed up on a Friday night (of course) and I called them to come out. They…read moreoffered to come out that same night. They service man that came out was very courteous and professionally dressed. He offered us the price up front before he even did anything which was nice to know. he even steered us to us to the website to use a $25.00 coupon to use that same night. It didn't take him long to get everything working again. So glad to find a company like this that still cares about quality!

Mercellis is fantastic! Prompt does what needs to be done and goes the extra mile to get it right.read more

I contacted Mr. Odom to complete some plumbing work in my newly purchased home which came to a…read moretotal of $1,440. He was tasked with removing the old water heater and installing a new water heater. As well as replacing a tub drain cover, replacing two bathroom faucets, and installing new shower trims in my main and guest bathrooms. I brought all of the materials that needed to be replaced/installed. On the day of service he had a helper who was there to assist him. Mr. Odom told me that he and his helper were having issues trying to install the new shower trim in the guest bathroom. As a result they were just going to put the original spout back on (the tub spout was working properly before they took it off). After they did this the tub spout was not flushed with the shower wall and it did not work properly. When I turned on the tub spout there was water coming out from behind the spout. And when I turned on the shower, water would still come out the spout. I told Mr. Odom about it and he said he would check it out. Unfortunately, as a result of this company's work my guest bathroom tub was damaged (see images). There was damage to the shower wall in which they chipped and put a hole in it when trying to install the new tub spout. Then, proceeded to do a very unpleasant looking caulking job. My shower wall was also burnt during the process of Mr. Odom swelling a pipe. When I asked Mr. Odom to refund me the cost ($150) of installing the shower trims, he only refunded me $125 and stated, "Refund even though I do not owe you." After installing the new water heater Mr. Odom told me that they could not remove the old water heater from the attic because of a personal issue and would have to come back later with a different helper to remove it (he came back 6 days later to remove it). He did not inform about his personal issue when I initially reached out to him for an estimate. After this whole ordeal, I had to get another plumbing company to come out and assess everything that him and his helper did. As well as see what could be done in order to fix the damage to my guest bathroom tub. While the plumber was assessing the work, he noticed that an expansion tank was not installed on the new water heater (by the way, I asked Mr. Odom whether I need one and he said no). It cost me $348 for the new plumber to install the expansion tank. In order to fix the damage to the tub I had to get a resurfacing company. Who also fixed the drain gasket because it was installed wrong by Mr. Odom (or his helper). It cost me $1,400 to get my tub fixed and resurfaced. Now, I have to get the new plumber to come back and install a new tub spout, which will cost me more money. A $1,440 job with Perfecto Plumbing has now cost me an additional $1748 (and counting). Update: Mr. Odom should rethink and delete his claim about me not being honest. I have all of the text messages and do not mind posing them (if he would like) to prove that I wanted a refund of $150 (the cost for installing the shower trims) due to my dissatisfaction with the work. He is correct in stating this job took place in 2024. It took place on April 12 and he returned on April 18, 2024 to "fix" the spout issue (offered to paint over the burns) and remove the old water heater. It took me over a year to get the money and time to have the damages fixed. I also wanted to give accurate figures on how much it cost to fix the damage that was caused by this company. It took me some days to gather my thoughts and assess the damage that was done to my tub. On April 22, 2024, when I informed him about the damages and wanting a refund he did not offer to come back and fix the damage. And even if he would have offered I did not want him to return to my home a THIRD time considering that he already tried to fix his mistake once and end up burning and chipping my tub. Also, he originally said that he would only refund me $100. You read that correctly...he tried to off me a refund of $100. He is correct in stating that I did not answer the phone when he tried to call me on April 22, 2024 because I wanted to only communicate with him via text in order to have a record of what he stated because I did not trust him to tell the truth (case in point his reply to this review).

Washer over flowed. Very polite and came next mornin. I would definitely recommend them to everyone.read more

Requested yesterday afternoon for a broken sewer line. Receptionist on the phone was awesome,…read morecalmed me and got a quick appt. Jared and assistant came to make repairs today. Professional and did an awesome job. Very reasonable on pricing--Highly recommend!!!

Had a simple need, but the team took their time and did the work with precision and care! I thought…read moreit was too small of a project, but they came and conquered! Will use them again in the future!

Gary provided outstanding service to us at a critical time. He will be our go to guy for all of the…read morefamily's future projects. Gary is a breath of fresh air in the handyman trade.

They did a great job for a good price I can always count on them to be there when you need them…read more Thanks guys

Paul was very helpful and was able to send out a team of competent and knowledgeable plumbers…read morewithin a couple hours of being contacted about a potential leak between the water meter and foundation. He stated that they do free estimates which most plumbers I contacted do not offer. His rates were very good as well. His team was very professional and was able to locate the leak in a timely manner and communicated the issue once found-they also performed a thorough whole house assessment to ensure that was the only leak we were having. I also asked about repairs to the sewage line that was leaking under the house and they gave me a very reasonable quote to replace the damaged line which was complicated due to being located beside an under the HVAC duct work. The team had to leave the site to secure parts needed for both repairs and a second team arrived to complete the repairs in a timely manner. Paul himself stopped by the house to see how the repairs were coming along which shows he has pride in what his company does in regard to service and repairs, in my opinion, that's why they've been in business for 50+ years. The final price saved us thousands of dollars compared to rough estimated given over the phone by other plumbing companies. I highly recommend Paul Bradley Plumbing for your plumbing repair service and will contact them again for any future plumbing needs that may arise. Kudos to a job well done by Paul and his team!!!

Best Handyman really knows his stuff. Jobs are fair and…read moreprofessional knowledge of all electric, wood work, and plumbing.

Nathan is great. I needed some closet doors shaved after putting in new carpet. He was quick to…read morerespond and did a great job with the work. He is polite, knowledgeable and cleans up after the job is done. I've asked him back to do more work. I highly recommend him!

Service tech (who was genuinely a nice younger man) came and went above and beyond what I…read moreexpected!!! He was knowledgeable, friendly, and very communicative about what the issue with my HVAC system. It's great that I found a LOCAL and qualified company. They are on my go-to list for heating and AC!! Support local businesses if you can, especially if they're customer service oriented. Highly recommend!!

Excellent customer service. An honest tradesman. We have used him several times with good results.read more