The Optical Center was so helpful repairing my glasses after a lens popped out. Great and fast service.

We were in town for a vacation, and my glasses broke (one of the sides came off). Not only did he fix them, but he also fixed them for free (I think it was Nathan). Its 3+ months later and they are still perfect. Wish we lived closer for future business. Super cute shop on Church St. read more

The customer service is second to none! Highly recommend Nate and his team. Bonus it's locally owned.

Bought a pair of glasses I love from this shop, and when I went back with some issues 6 months later, they quickly offered to replace the frames and everyone I interacted with was super kind and helpful. On another occasion they offered to order a pair of frames I saw online without committing to buy them, which other places would not do for me! I didn't end up buying them (fit was off) and they did not give me the slightest bit of disgruntlement. I like this place a lot and hope to give them more business in the future. read more

The Optical Center - Eyewear & Opticians Near Me - Burlington, Vermont

I have been going here for 20+ years and the service snd quality has always been excellent. Very helpful in choosing a frame that is stylish and personal. Excellent for sunglasses also, prescription or not! read more

Great service and staff, very professional! A pleasure to do business with a local company, with great selection. A must stop when you are shopping on church st read more

Glasses coming apart, I'm from out of town, walked in and they took great care in making sure my glasses didn't come apart. Thanks you guys are awesome!!!! If your in their area stop in and get some shades !! Thank you read more

My friend and I came in to ask about repairs for a pair of sunglasses I had recently purchased out of state. The sales person was so friendly and helpful and gave me a quote and advice for getting them fixed through the warranty. She even replaced the nose pads on my friends glasses free of charge. She was genuinely helpful and went the extra mile for us even though we hadn't purchased anything. Such a lovely experience, I will definitely be back there to buy my next pair of glasses! read more

They were able to make a repair to a very delicate, specialized frame. Quick turnaround and reasonable price. I noticed that they have a wide selection of fashion eyewear--the best I've seen in Burlington. read more

Meh.... Doctor seemed friendly but a little flaky. Sales person Kim wanted to sell me on everything. I ordered my glasses and she said they would contact me when they were in. Said it took a few weeks. A month later, no call or email. I called and Kim said that she emailed me to tell me they were in. I confirmed my email. That's what she had. Told her nothing in my junk folder either. She was a bit condescending on the phone. I wonder if I hadn't called if I would still be waiting for something I paid a lot of money for!? Going to try another eye doctor in the future. read more

I was on vacation and stopped by to pick up some lens cleaner. The gentleman behind the counter informed me that they didn't carry the packets but volunteered to clean my glasses - despite the fact that there clearly wasn't a long-term business interest. That level of customer service was totally indicative of their business philosophy and I would wholeheartedly endorse them. read more

I've been buying my glasses at the Optical Center for a few years now. Nate and Missy are always extremely helpful and knowledgeable, and the store has the best selection around of designer frames. I recently ordered two new pairs of glasses - my standard bifocals, and a pair of sunglasses. They showed up within days, and were exactly as ordered. When I went in to pick them up, Nate noticed that the sunglasses I was wearing (which I also purchased there) were starting to de-glaze, and offered to fix them at no charge to me (his quote: "That should not be happening. We will get that fixed."). In our modern, disposable, throw-away culture, it's nice to see a business stand by their products and take care of their customers. Just another reason why I will continue to bring them my business, instead of heading to the crappy mall or Wal-Mart optometrist just to save a couple of bucks. read more

Came in here today to see if they could fix my busted shades. Not only did they do a fantastic job, they didn't even charge me for it. Big thanks to the friendly staff here! I will be returning. read more

Buyer beware. Spent a good deal of time trying to pick the right glasses. Received a quote on two pairs and left waiting for a pair that was not in stock to come in to try on before making a final decision. Saleswoman said price would be held while waiting for third pair to come in. Went in today... changed the quoted price. Would not budge. Very disappointed, especially the behavior and tone in which this was handled. read more

Nathan is the best! After 3 attempts at progressive lenses, Nathan is the only one who got it right! If you are thinking of going to a progressive lens, Nathan is your guy! read more

I am from South Carolina and am in town visiting my sister for Thanksgiving. I walked in this shop because I was having issues with my current eyeglasses. The lady took my glasses, spent a few minutes adjusting them, and didn't charge me a penny. Great, friendly, and fast service! read more

This is the ONLY place to go if you wear glasses. The service is outstanding, and there's always a great selection of glasses and sunglasses. After the first pair of glasses 15 years ago,5 pairs of glasses and one sunglasses later, I'll never go anywhere else. The quality of the product is outstanding, and they can fix almost anything you can do to your glasses. After your first pair, you too will be customers for life. read more

I will be coming here for all my future eye wear needs. I broke my glasses and I brought them in here to see if they could be fixed. The guy did it in twenty minutes and didn't charge me (I tried to insist). So so so so nice of him. I'm not from here and it's so nice to find a great business like this. read more

This is the only place to shop for glasses, sunglasses, or even prescription ski googles! I have been a customer since 1987 and will never go anywhere else. The staff are very helpful and friendly, and have always been willing to help me find the best fit for my current budget. For someone like me who seems to bend frames with alacrity, regardless of tensile strength, they always back up their sales with terrific service.Their selection is huge with all different brands, but they recommend only what suits you and your style, and that means the world to me. They have always come through in emergencies without question--we are lucky to have such a business such as this in the Burlington area. Thanks Optical Shop!! read more

As I was walking around Church St, one of the lenses on my eyeglasses came apart. I walked into this store and they fixed it no questions asked. Thanks! read more

Thanks for a great selection and excellent service. In addition to selecting new hip glasses with advice from the owner they were able to repair my old pair. So nice to have a locally owned shop right in downtown. read more

The service is always so personal, they make all the time for you, it's an amazing place. I live out west but I am always sure that when I visit home I get my glasses here, worth the trip. They're so great read more

Went in today to get my glasses fixed - the screw had fallen out and a little washer thingy. I didn't have a tool to fix it myself. The lady said I needed to leave the glasses for 30 mins and then when i came back, she charged me $5. I've never been charged to have my glasses tightened before. Especially when I had the screw with me (no parts needed). I asked about this and she said "Yeah, It takes our time so we have to charge". Seems rather short sighted. I will not be buying my next pair of glasses from here. read more