Just received our new set of couches and I couldn't be more pleased with them!…read more Everyone from discount furniture was very helpful throughout the whole process, from selecting a couch- to the delivery. The women in the showroom were very knowledgeable & made the purchasing process seamless. The color couch we wanted was not something that was in stock & was going to take 6-8 weeks to be delivered, which we were fine with. They had plenty of other options that could have been delivered sooner but this was the one we really wanted. They had everything delivered to us within the given time frame! The gentlemen who delivered the couch were professional & efficient. It had been raining on the day of delivery so the ground was wet, but they got the couches in our back door and not a spot on them. Very reasonably priced furniture & a great team to assist you! We will definitely be stopping here first for any future furniture needs.

I wasn't looking for a couch this day! (5/23/25) (I needed a new one-mine was 20yrs old!) Another…read moreperson (Lynwood-Mattress Firm!) gave me this suggestion/check into!! I'm So Glad/Happy he did!! I was greeted by "Jennifer!!" immediately!! Is/was Wonderful/Very Friendly/Helpful/Knowledgeable/Caring/Patient/Great Listener to/for me!!! I told her what I was looking for! We looked around/Jennifer stayed with me till I was satisfied /done looking around!! (even when other customers were there looking!!) As I was leaving-it hit me-the "perfect couch-color "I was looking for-wanted!! Wasn't sure about-left store-but couldn't stop thinking about it!! Came back and bought it this day-couldn't pass it up!! Again "Jennifer" was right there to help with the sale!! "Kathryn" helped with the buying/getting delivery set-up!! Again Very Friendly/Helpful/Patient/Great Listener!! I also hesitated on the price for it!! After shortly thinking about price I decided it was worth it- a Great price too pay!! I needed it delivered!! Within a days time it could be delivered-by my Great surprise!! The "guys!!"(Frank/another gentleman!?" Sorry if I don't have the right name!!) that delivered "my new couch!! were Very Careful-Gentle/Right on the time said it would be delivered/Helpful/Friendly!! THANK YOU ALL FOR YOUR KINDNESS!!! (will be back again!!)

3/2021 The staff seemed very helpful over the phone in…read moreassisting me with honoring the sleep guarantee option (120-night sleep trial), but after I got there, I didn't feel the same energy. One sales rep was juggling several customers. He could barely give undivided attention to one customer at the time. I wanted to return the Sleepy's Queen Mattress Doze because it was so uncomfortable. Long story, short I ended up at a different location to complete the exchange.

do not buy a clearance or floor model bed. buy new…read more i spent over 8k here in a year and one of our beds is failing miserably lynwood did the WRONG thing and left us high and dry, disappointed

Best mattress and great delivery experience! I love our new…read moremattress and box spring. And even better was the delivery experience. They did not charge me extra to move my old bed frames and mattress to another room, and moved an old twin down to my garage. They also set up my new bed and attached the headboard. The pricing and sales help was fantastic too! Don't buy from anywhere else. These are made here in Raleigh ! #shoplocal my friends

The Original Mattress Factory has some extraordinary customer service…read more I hate customers like me. I'm not the kind who after making a researched decision changes my mind several times before the deal is done. But I did here, and customer service never gave attitude about it. There was a no pressure sales staff that allowed all the time I needed to look but yet remembered to periodically find me to ask if I had questions. I asked lots of questions, and in most cases, they volunteered info before I could ask: from where the mattresses were made (here in NC); where they sourced the materials (all over); and if the internal pads were really cotton (yes). They offered info I didn't know I needed either, like mattress dimensions and the weight of the mattress set. After picking out the set, arranging a delivery time (flexible times available), and making the payment, I had to change mattress specifications pre-delivery. My order was changed without a single eye-rolling, exasperated "we don't normally do this". And then, yet again pre-delivery, I called to ask about another change. Again, no hassle. I was won over by that experience alone. My changed order resulted in a small refund. While I tried to find things to make up for the price so there'd be no refund, OMF actually refunded the very small amount on the spot. And to top it off, the delivery people showed up when promised and were just as friendly and efficient as I could have hoped. Original Mattress Factory also offers a mattress-turning email reminder. That's going to be pretty useful to me since I never remember to do that.

We decided to go in randomly before we got some groceries and walked away with a new mattress!…read moreGranted, we were on the hunt for a new one but didn't anticipate we would find one so soon. Lamont greeted us cheerfully as we entered the store and asked a few questions about how we slept, etc. Afterwards he guided us to a few mattresses to test out and even some pillows which he provided a cover for our heads. Lamont shared information about the Labor Day sales, which helped us find a match within our budget. He helped us with the checkout process and made sure everything was correct for delivery. I highly recommend purchasing a mattress from Mattress Firm. Delivery-original time was set at 10a-12p. The delivery guys came at 9:32a! Very punctual and quick removal of old mattress and setup of new base & mattress.

"Lynwood!!"-Wonderful/Helpful/Friendly/Knowledgeable /Caring- was my "Sleep Expert!!" Great…read morePersonality/Great Listener!! Took/Spent a lot of time with me trying to get the right mattress-price for me/what I was looking for!! We Happily found one!!! "Great Guy!!" Very Patient!! (scale 10 being Fabulous-a 10!!) Had too have delivered!! Delivery date was in less than 3 days!! Very Handy(had to have delivered)/Dependable/right on time said it be delivered!! My delivery "guys!" were "Eric/Luis/Jonathan/Peter!!" (scale-10!!) Helpful/Caring/Friendly/Great Listeners/Gentle-Careful handling mattress!! THANK YOU ALL!!!

We weren't sure what the supply and demand for mattresses would be given the situation for many…read morehome goods. Big box discount stores were short on supply, but not Mattress Firm. Everything we were interested in was available for delivery. The sales experience was low pressure and Tobey seemed to be very knowledgeable. We ordered our first ever king mattress and it came with a free adjustable bed frame. We also ordered a queen mattress and both were delivered by a hard working efficient crew just as scheduled. The bed frame was set up and tested by them and all wrapping (trash) was taken away. I'd recommend Mattress Firm. Deliveries can be done anywhere using their large network.

Tony helped us to get exactly what we wanted at the exact price we wanted and the delivery was fast…read moretoo! Great experience for me and my wife. Much better than any other Mattress Form store near by. Highly recommended!!

Erin provided excellent customer service and patience to help me find the right couch for my new…read moreapartment and the pricing was excellent for what you receive. Erin also helped me setup delivery of the furniture, and the delivery team was very pleasant to work with, while demonstrating clear profesionnalism with no damage to the furniture. I would highly recommend this place if you're looking for affordable but higher quality furniture, speaking as a recent college graduate with a limited budget. I would definitely shop here again.

Every employee I've interacted with at Raleigh Discount Furniture has been top-notch! The guys…read morethat delivered our furniture were very courteous and thorough, ensuring all our existing furniture was put back in original places and the new furniture they delivered was assembled properly and completely. I've purchased furniture from the big national retailers and never had as good of an experience as I did with these guys. The cost comparison to the big stores was much better as well. We will be using them for all our furniture needs moving forward no doubt.

This is my second sofa purchase from Capital Discount Furniture. The first sofa I bought at the…read moreshowroom, where several very helpful salespeople answered questions and showed me options. Lots of choices and really great prices. I just bought a sectional from Capital Discount Furniture website. After I submitted the order, I got a call to verify the details. The sectional arrived a couple of weeks later. Delivery direct to my living room was seamless and professional. Robert and Adrian let me know when they were on their way, put the sectional together, took away all the packaging away. Great service! Folks, don't over pay for a hyped up social media sofa brand that takes 6 months to arrive. Support your local business and save money at Capital Discount Furniture!

Got a loveseat from here recently and had a good experience! The parking lot wasn't super large,…read morebut we were always able to find a spot when we visited. Inside, the sales reps were helpful without being overbearing, and they had a good selection of items in the store to try out. After we decided on which loveseat to purchase, I used the website to order it, and it arrived about two weeks later in perfect condition. The men who delivered the loveseat did a great job setting everything up, other than leaving a little bit of trash on our driveway :) Overall, not sure if we'll be getting any more furniture in the near future, but I'd definitely consider ordering from Capital Discount!