My mother Lilia Corzo has been at St. Anne's for approximately 7 years at the Annex…read more. Our family has been provided with excellent care! The love, compassion and empathy of the medical, nursing, office staff, CNAS, Activities office is beyond reproach. They are all stars!!!! In addition the facility is spotlessly clean ! We wish we could mention all by name, we will try; Sandra Cabezas, the director of the facility and her staff. Our own Omar Moreno, you need to clone him! Nurses Ivette Gonzalez, Alina Blanco, Nanusca Jean Louise, Lestin Schidt, Elieth Juarez, Cheketha Mons and social worker Cindy Santana! The spiritual guidance of our resident clergy. And so many others that have our eternal thanks! Thank you for all you do!! My mother turns 100 years old on June 18!! Thanks to all of you! God Bless you all! love you !!! Lilia Corzo, Liliana C. Albuerne and Madeline C. Ferrer

I cannot say enough wonderful things about Fernando and the entire team at St. Anne's Nursing…read moreCenter. During what was an incredibly stressful and emotional time for our family, Fernando treated my mother with an extraordinary level of compassion, dignity, and respect. From the very beginning, he went above and beyond to make sure she was comfortable, cared for, and never felt like just another patient. He always took the time to answer our questions, kept us informed, and genuinely cared about both my mother's well-being and our family's peace of mind. That level of kindness is something you simply can't teach--it comes from someone who truly loves what they do. Watching a loved one need this level of care is never easy, but knowing Fernando was there gave our family tremendous comfort. His professionalism, patience, and genuine empathy made all the difference. Thank you, Fernando, for treating my mother like family. People like you are the reason St. Anne's has earned such a wonderful reputation. We will always be grateful for the care, compassion, and humanity you showed us. If you're looking for a place where your loved one will be treated with respect, kindness, and exceptional care, I wholeheartedly recommend St. Anne's Nursing Center.

A trusted and caring place : We have had the privilege of having our mom as a resident at Sunny…read moreHills. The genuine care, attention and quality of life opportunities they have provided her are truly amazing. The administration, Ann Richards RN, Manager, has always kept us alerted to any changes or concerns, has provided expert advice and resources and has always made herself available. I visited many ALF before placing my mother at Sunny Hills, the facility itself, is beautiful, the nursing and activity staff have made my mom feel welcome and cared about, motivating her to take meals with her assigned table mates, do chair yoga, enjoy happy hour, monthly outings. The maintenance staff has responded to all her extra requests, like hanging her curtains. 100% of the staff are friendly and seem very content with their work and go above snd beyond their roles.thank you from the botton of our hearts.

I wish to extend thanks to Ann R. And her excellent staff for their assistance with my father. The…read morefacility is host to dining, community, activity, barber/hair dresser and medical prescription support. I recently visited the site and enjoyed an atmosphere that was warm and inviting; the activity calendar provides for activities and entertainment- on the day of my visit enjoyed a musician / singer. Dancing and singing was actively encouraged. After the dance concert enjoyed easy-listening piano played in the common area. The visit to the facility was an absolute delight. To the staff of Sunny Hills Assisted Living Facility, truly thank you all.

East Ridge has been great with my mom. Alan and his staff on…read morethe Assisted living have taken very good care of her in this difficult transition.

The treatment received from East Ridge Village at Cutler Bay, specifically from the individual…read moreidentified as Tailenis León, toward my mother has been completely unacceptable and potentially negligent. My mother was admitted to this rehabilitation facility after suffering two ischemic events. While under their care, she developed a cardiac complication that required an emergency transfer to the hospital. Several days later, once she was stabilized and medically cleared for discharge, the hospital attempted to coordinate her return to the facility so she could continue her rehabilitation treatment. However, the individual identified as Tailenis León repeatedly refused to accept my mother back into the facility. The hospital attempted to contact the facility multiple times, and the response was always the same: refusal, without a clear explanation, without communication with the family, and without assuming responsibility for continuity of care. It is important to make clear that my mother was originally admitted to the facility in a much more critical medical condition than the one she had when the hospital attempted to readmit her. Despite this, the facility refused to accept her back, even though there were available beds. Tailenis León never spoke with us, never returned our calls, and when we personally went to the facility, we spoke with one of the staff members, who expressed surprise at the refusal, stating that they had patients with conditions far more complex than my mother's. As a direct consequence of this decision, my mother lost access to her intensive rehabilitation program, which has seriously affected her neurological and functional recovery. Interrupting therapy after an ischemic event can have permanent consequences. The lack of communication, the repeated refusal to readmit the patient, and the absence of explanations constitute conduct that is highly questionable from an ethical, medical, and legal standpoint. We are currently evaluating legal action for possible negligence and patient abandonment, as this decision has directly impacted my mother's health and quality of life. This matter will be brought before the appropriate regulatory authorities and legal representation in order to determine responsibility.

I did my CPR BLS class with DJ and it was absolutely wonderful. It's the cheapest class in the area…read moreand DJ is thorough due to her 10 years of nursing experience. She's quick to notice little details and corrects with respect. Highly recommend!

This location is great and the staff are very nice and helpful. The location of this place is…read moreamazing considering this is the only school down south that offers these courses.

Alex helped locate placement for my mom. He is very knowledgeable on a deep level of these…read morefacilities, not just type of facility best suited for mom's condition, but even the special licensing that different facilities carry in the same category. He has placed many many clients successfully. This is a huge decision and it's reassuring to know that there is someone staying on top of the numerous offerings out there and who is super accessible and communicates well. I won't hesitate to call him if I need placement help again.

Alex was so helpful during this critical time for our family. He was very informative, patient, and…read morehonest. He was very proactive and readily available to answer all our many, many questions. Alex also provided us with vital resources for aid with covering the costs of the assisted living. If we ever find ourselves in the same position we will be contacting Alex again.