Have called for literally a week. IF I can get a person to even answer, they immediately put you on…read morehold. I have tried to set up a time to come speak with someone and tour the complex but they don't seem to care if they get any new tenants. One more thing, during the week I was trying to reach them, 2 other things occurred, first, when the phone went to ring, after less than 30 seconds it would disconnect the call. I did try from different phones to see if it was just mine but it wasn't. The second thing was I noticed they increased their prices. I guess that is why they ignored calls. Bad way to do business in my humble opinion.

Dodged a bullet! Was so excited to view an apt since it…read moreappears so nice online. I arrived at 11am but the office was empty (not closed). I went back half an hour later, and hour after that but still no one! I never made an appointment to have a viewing since reaching them through the phone seems to be impossible. A robotic machine trying to set up an appointment over a live person is just unprofessional and just lazy.

August 6, 2025…read more Complex shut water off today 930a -3p for repairs. It's the 8 month of the year and this is what... the 3rd time so far. 4th? Didn't read my last review, so i can't remember.

After living in pure hell at Oceanfront Lofts for the past year, COTI has really raised the bar on…read morequality apartment life. I wish i had known they were here when i first moved down, i could have avoided all the stress and poor management of Oceanfront. Thank you COTI for being such a wonderful place to live.

My first time at these apartments was about a month ago when I met with a client. She was such a…read moregood client, that she introduced me to the site manager who was ready to allow me to do a seminar here a month later. The staff here is really friendly, the residents are easy to get along with, I have heard of the great things about the site manager, Jose, Petra, one of the newer secretaries here, is an incredible person for the residents to talk to, their public facilities are very clean and inviting, their restrooms are over-par, and their location is right next to the water. What a bargain, right? From the residents I have had the opportunity to speak with, they seem to enjoy themselves. One day I came by, there were a number of people enjoying the pool. Their community room is so well-done. There are a lot of computers for residents who want to use their technology room. Did I mention that the staff is excellent? Having worked with a number of apartment complexes in the past, this is one place I can say that community is really important to all. Everyone seems respectful to everyone. For those looking for an affordable place to stay on the island, I would recommend you look here.

Absolutely love it! The management team is incredibly responsive and helpful. The building is…read morequiet, neighbors are friendly, and the amenities (especially the gym ) are always clean. It's also perfectly located within walking distance to the Walmart and circle k!

I strongly encourage anyone considering Captain's Landing Apartments to think twice before signing…read morea lease here. My experience has been one of the most stressful rental experiences I've ever had. The property has serious habitability concerns that, in my experience, were never adequately addressed. I encountered what appeared to be a severe German cockroach infestation, along with rats on the property. On top of that, there were significant mold concerns that made the apartment difficult to live in. The air quality was so poor that it became uncomfortable to breathe, and instead of feeling safe and comfortable in my own home, I was constantly worried about the condition of the apartment. One of the most frustrating aspects of my experience was the lack of communication and support from management. The front office, including Jenn Olivo, has been extremely difficult to reach. Calls frequently went unanswered, and getting clear answers or assistance with concerns was a constant struggle. Rather than taking meaningful steps to address the mold concerns that were reported, I was presented with paperwork described as a "mold waiver application." This left me feeling like the focus was on protecting the property from responsibility instead of properly investigating and resolving the issue. I have also gathered multiple accounts from previous tenants who have shared similar concerns about their experiences at Captain's Landing Apartments. Supporting photos and documentation from these former residents will be included to provide additional context regarding the conditions they experienced while living here. These accounts raise serious concerns about whether these problems are isolated incidents or part of a larger ongoing issue. I also found management interactions to be adversarial rather than helpful. Instead of working with residents to resolve legitimate concerns, the experience often felt intimidating and confrontational. Residents should not feel afraid to speak up about conditions affecting their living environment. If you're looking for a safe, well-maintained apartment with responsive and professional management, I cannot recommend Captain's Landing Apartments based on my experience. A home should be a place where you feel comfortable and secure, not a place where you are constantly fighting to have basic concerns acknowledged. My advice to anyone considering this property is to do extensive research, ask detailed questions, inspect everything carefully, and look beyond the surface before signing a lease. Based on my personal experience and the experiences shared by other former residents, Captain's Landing Apartments is a place I would not recommend.

Excellent place to live. The complex is very clean and offers many sidewalks and available parking…read more I lived in a 1bed/1bath 650SF unit on the third floor with my girlfriend and (small) puppy. It was small, but cozy; we even had family (7 people and 1 dog) come stay for the Christmas holidays for 1 week; it was just enough space to be comfortable too. No problems throughout the move-in process; not to mention the unit was SPOTLESS when I moved in. The only problems we had: out-dated appliances and 20+ minute drive to our place of work (downtown).

My experience at Lakeside at Campeche has been horrible. Management has been extremely…read moredisappointing and maintenance issues are not handled properly. I have dealt with roaches, unsanitary conditions, and ongoing air-conditioning problems. The A/C was reported, yet the issue was never properly fixed. When you pay to live somewhere, you should not have to repeatedly chase management just to get basic living conditions addressed. Poor management, poor maintenance, and a very frustrating experience. I would seriously recommend doing your research before moving here.

Great accommodations Pool is terrific…read more Short walk to beach Close to shopping and dining Friendly and knowledgeable front desk Areas of enjoyment in the facility for adults and children

Always accommodating and service oriented. The building is gorgeous and amenities galore. Housing…read moreaccommodations are excellent! The rooms are equipped with the right pots and pans ready to make favorite meals. Views are exceptional to the beach! Always a great sunrise and sunset! Always a pleasure to visit! We will be back.

Awful experience. Apartments are infested with cockroaches. Not just 1-2 either; at one point, I…read morewas killing around 50 cockroaches a night. I wish I could say that was an exaggeration. Would go to management on a daily basis & they basically said "tough luck". Took them 3 months to get the problem under control. My heat is constantly going out and it never gets fixed. Only thing it has going for it is the view, but honestly I would save yourself the headache between the nightmare management and cockroach haven.

Absolutely horrible experience. These apartments are completely infested with bugs--I've seen…read moreroaches, ants, and other pests constantly, and nothing is ever done about it. Maintenance is a joke--they never answer requests or follow up. I haven't had a working stove for over a month, and no one seems to care. The place is dirty, run-down, and management is completely unresponsive. Do yourself a favor and stay far away from this trashy place. Living here has been nothing but stress and frustration. Total nightmare.

I came to Galveston to attend UTMB, and now that I have graduated, I will be relocating to Houston…read morefor my new job. While I'm thrilled to be working my dream job, I am also incredibly bummed because I ended up falling in love with Galveston and my HOME at Broadwater! I NEVER in a million years thought I would have loved Galveston this much, and Broadwater only made my experience all the more pleasant. I have had many friends who were either too far from school or their apartment complexes made their living experiences a nightmare (smelling weird smells from vents, noise, mold, flooding, etc.). Broadwater has been an absolute breeze to stay at, and I hope whoever is reading this will consider it! I'm shocked that there aren't more reviews about this wonderful apartment complex. The staff is always so kind, and that does NOT change throughout your time living there. My apartment is a newly renovated one bedroom with vaulted ceilings and granite countertops, facing Central City Blvd. I LOVED it! It is so nice and cozy (and I'm NOT using the word "cozy" to mean small, because it was perfectly spacious for me AND my dog!). To make this post easily readable, I'll do some highlights. Pros: * Super kind office staff * Super kind / nonthreatening maintenance workers * BEAUTIFUL kitchen * Huge bathtub * PET FRIENDLY! and plenty of space and grass INSIDE the complex so that I can safely walk my dog * SO quiet! The apartment is structured so that there are only about 4 apartment doors per floor - so you won't be hearing a lot of people walking back and forth since it's only 4 apartments on your floor * The model I lived in was actually NICER than the model I saw upon the tour! * The pool is BEAUTIFUL and during my summer semester my friends loved to come over and tan and relax during study breaks * Speaking of studying, their clubhouse is AWESOME and the most perfect place to do group-study-sessions, or even just for when you need a change of scenery when you study. * Galveston FLOODS and some of my friends would actually be trapped and not able to get out of their apartments because of the flooding. Not Broadwater! I never had an issue with flooding in the complex and my route to UTMB was always clear * Never ever smelled my neighbors' cooking or smoking or anything of the sorts Cons: * Paint job on my baseboards and bathroom trapped in some muck -- so it looks like the baseboards / bathroom were not cleaned before they were painted and a few hairs were actually stuck in the dried paint. It sounds gross, but it was no big deal to pull it out. If you're a snot about paint jobs, this might irk you, but I personally didn't care. * Upon moving in, my apartment was super dusty -- but wasn't an issue to clean myself * With the change in temperature, my doors would settle and become harder to lock/open - but a quick call to maintenance fixes that issue * My old apartment in College Station had the option to set up an autopay for rent and electricity -- Broadwater does not have this option. However, it's no big deal to walk down and pay your rent. It was only a problem when I wouldn't remember until the day it was due and realize that the 3 days I had left to walk in and pay it were also the 3 days I had late classes and 12 hour shifts in the med center. * Not all of the units have washers and dryers in them, so that is an additional charge if you don't want to use the on-site laundry room (I opted for the hookups in my apartment and do not regret the convenience of that) * Facing Central City Blvd was fine, but sometimes if cars were honking and being obnoxious or if people were yelling, it would wake me up. But really, it was rare and a non-issue. Overall, my needs were met, which were: safety, quality, dog friendly, convenience in commute to school/groceries, and overall just enjoying where I am. It felt like home, is a well maintained property, and I always felt respected and safe :)

Just a note to commend the new team member Chris. I spoke with him about the communication problems…read moreand he immediately implemented written flyers in the tenants doors. That is so helpful for our older tenants. I spoke with him today about the poor hygiene habits of some of our smoking tenants and he said he would communicate my concerns to them. Chris is the type of employee who needs to be here for many years. Thank you, Sonia Lipham

I stayed here for 2 years. If you're reading this review, you're likely either a student or…read moreemployee at UTMB which means you don't have time to waste on apartment shopping. Here's the short version of my review: Clean hardwood rooms with plenty of space. These apartments look more aesthetically pleasing than the majority in Galveston. However, the shared public spaces (halls, stairwells, entrance) are horrendously unkept in comparison. Management has always been cordial with me but their usefulness is questionable. Galveston's hurricane season will severely inconvenience you several days out of the year since this apartment building is completely encircled in a flood-prone area. Most of the year, I felt satisfied with living here but there are a couple of major problems and several minor inconveniences that add up over time. Now for a deeper dive. Pros: - By far, the biggest green flag I've approved of is the lack of bugs in my apartment. I previously stayed at the Chateau LaFitte on Holiday Dr and the amount of roaches were a living nightmare. I've had two, maybe three bug encounters total and none of them ever looked bigger than a fingerprint. The exterminators seem to actually do their jobs. - I never encountered any major flaws with my unit. It appeared clean when I moved in and held up fine as long as I put in my share of work to maintain it. Tiny puddles leaked through the windows during Hurricane Helene but that's about it. - The gated parking lot in the back stands on higher elevation than the roads, which becomes crucial in protecting your car during inevitable yearly floods. For reasons I will mention in the cons, I only recommend parking in the open lot and not the garage. - Optimal location. Living right next to school saved me countless times from showing up late. UTMB notoriously oversells the number of curbside parking passes relative to the number of available spots; if you decide not to purchase a parking pass, walking/biking to campus is a feasible option. Since this building sits at the end of The Strand, downtown's main attractions are usually a 10-20 minute walk. Cons: - The most glaring red flag is largely out of management's control. All four surrounding roads (15th, 16th, Harborside, and Strand) flood heavily during hurricane season. Both years I've stayed here, the water level occasionally rose so high that driving in and out of the building would have flooded my car. I drive a Camry, but I wouldn't risk it even if I drove a pickup. There have been days when I couldn't return to my apartment, which forced me to stay at a friend's place instead. - It's quite obvious that management never hired a custodian to clean the shared spaces. The hallways are dusty, the first floor lobby has floor stains...don't even get me started on the stairwells. The one leading to the east building's garage reeks of urine. They comically put a sign on the wall that reads "no urinating in the stairwells" (intended for pets) but never bothered to actually clean it, so a lasting smell has lingered behind. - I can't recall a time when management effectively acted on my concerns. Cynthia replaced the old manager last year and she seems very polite but that's about it. I've visited the office for loud neighbors (twice!), rent increase negotiations, and technical errors with the online payment portal and they never saw through on any of my issues. - Living so close to the Strand will also become a potential annoyance during tourist season. Expect slingshot rentals and motorbikes to blare inconsiderably loud music on some summer nights. They only pass by for about 15 seconds but if you're a light sleeper, good luck. - If you park in the garage, your car will accumulate white dust that fell off the ceiling. I have no idea what it is but some of it will NOT come off with a simple car wash. I took my car to several shops and each of them told me I'd require detailing with quotes around $150-300. I spoke with several other tenants; none of us were ever warned about this happening. You might have noticed that the con list seems more extensive than the pros, but I honestly didn't hate living there. If I could do it all over again, would I? Ehhh... maybe. Compare the rent with other apartments first. The leases here lean toward the expensive end of the spectrum, which would actually be justified if management made a better attempt to listen to their tenants and keep up with cleanliness. Many of the building's features carry potential for standing out as an upscale apartment complex but instead, they've been neglected and masked with friendly employees.

c;ean and comfortable.lived here almos 5 years every time i…read morehad a maintenance issue it was taken care of the very next day. i have never seen a roach.