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    Lakeside at Campeche

    2.6 (29 reviews)
    Open • 9:00 am - 6:00 pm

    By appointment only

    Updated a few days ago

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    1 day

    Response rate

    100%

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    I accompanied my friend to the lease office to help her as an interpreter because she doesn't speak English. They rented her an apartment where there are cockroaches, the soap dish in her shower is broken, and worst of all, her bedroom window is broken to the point that when it rains a lot of water gets in and it is very dangerous because the apartment is located on Galveston Island where the danger of strong winds, rain, and hurricanes is obviously latent. The maintenance staff finally after many times of my friend reporting to the lease office all those inconveniences were supposedly to repair the soap dish, they were rude and threatening against my friend who was on the phone with a client because she works from home and the maintenance guys were making too much noise and she asked them if they could please come back later because she couldn't hear her client and that's when they treated her badly, which is too wrong first because she is a tenant, she is a lady and she is 65 years old. My friend needs to leave that apartment first because she doesn't feel safe and is scared because of all this and everything that happened and that still hasn't been resolved. My friend then decided to go to the office to give the 60-day Notice to Vacate because they haven't fixed the soap dish, nor have they fixed the window that they supposedly hired a specialized company to do, nor have they fumigated to get rid of the cockroaches. And she feels very unsafe in that apartment where she's been for two months, and despite the fact that the apartment is not in good condition and after everything that happened, they want to make her pay a fine, and not even the property investors have responded to her logical requests in the case. After all this, the manager told her that she would look into the possibility of my friend not having to pay the fine and my friend asked her if it would be possible to cancel the Notice to Vacate if the manager could not get her to not pay the fine, the manager told her that it would be possible to cancel it and my friend insisted that she does not have the money to pay the fine, but the manager did not respond if she managed to get my friend not to pay the fine, then my friend sent a letter where just as the manager told her, she decided to cancel the Notice to Vacate, but after several days and almost reaching the time limit of the Notice to Vacate, my friend has not received a response from the manager as to whether or not she managed to get my friend to not have to pay that fine or any other response. I hope that in the end my friend does not come out more harmed.

    Shelly D.

    Well, unfortunately, it's broken again. Jose is still awesome but this air conditioner is not.

    Lakeside from my apt
    Erika V.

    I have lived here a few months now and so far it has been a wonderful experience!! I leased a small apartment here on the Island to have a place to stay when I am working down here. I didn't have the highest hopes for what I was going to find in my budget in Galveston, but this place is amazing!! The management was very friendly and helpful. Krystal happily showed me almost almost every available unit and helped me decide on the right one. I love the pools and the lake is gorgeous! Apartments like these would lease for 5 times this price in any other major city. Beats my over priced Houston Bungalow all day long lol ;)

    Just an everyday sunset at Lakeside.
    Laur C.

    We have lived here for a few months and can't wait til our lease is up. It's just not worth the money. Plus, you can never get a hold of anyone. We had a problem with our stove not working along with other small things that need fixed. The next day I come home to find that they had already been in our apartment without letting us know. That really freaked me out. Plus, it would have been nice if they would have called us first so they could have fixed everything else. Everyone I talk to that lives there hates it as well. Plus no one cleans up after their pets. That's not their fault I know and they have PLENTY of dog clean up stations that ALWAYS has bags in them. We have a hard time finding a parking space too. You can just tell that past tenants just trash the place, I wish they would invest some of that money back into the place. We moved here from out of state and I really wish we could have seen it before we moved, because the bathrooms are just nasty. It does have an amazing view so that makes up for some things, but not all. They say that you have a gym membership included in the rent, not really the case. They have 10 passes for everyone there, my guess is about 1000 tenants and then you have to go to the office, sign it out, and then bring it back, but they are NEVER open!!! I also had some issues with not getting all my mail. I stopped in the office to pick up a package and they gave me another package that has been there for MONTHS without a call or notice. Not to mention the package EASILY fits in out mail box. If you have a problem don't go to the young guy that works there, he is usless and is always on Facebook. The other young girl is always poliet and helpful..... when they are there.....

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    2 months ago

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    3 years ago

    Great place. Take care of any concerns ASAP. Front office people are always friendly. They keep the grounds clean and trash picked up.

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    10 years ago

    Way overpriced. One thing after another from the exterminator to them towing my truck. Will not be renewing my lease.

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    Ryson Vacation Rentals - Main door to deck from living room. Bedroom with no curtains to main deck sitting area. Zero privacy.

    Ryson Vacation Rentals

    (150 reviews)

    Beautiful location, but significant management, elevator and privacy issues…read more I've been coming to Galveston every year for the past 11 years, and this trip was especially important because we were celebrating my mother's 70th birthday. I rented through Ryson last year and had an excellent experience, so I felt very comfortable booking with them again. Unfortunately, our experience with Sandcastle was very different. The problems began before we even got inside. After a six-hour drive, we could not figure out how to enter the property. There was no keypad or obvious lockbox at any entrance. When we called Ryson, we were told the lockbox was on a post in front of the stairs. It wasn't. After approximately 30 minutes, we eventually found two lockboxes ourselves, in separate locations in the back of the property . The elevator was the biggest issue. I specifically chose this three-story home in large part because it advertised a private elevator. My mother has significant knee problems, and having an elevator meant she could comfortably enjoy the entire house with our family during her birthday trip. This wasn't simply an amenity that would have been nice to have. It factored into my decision to rent this particular property. On our first evening, we could not get the elevator to operate. After several calls and considerable time troubleshooting, Ryson ultimately told me that the elevator was not available for guest use. They knew why I had hoped to use it, but I was told it simply wasn't an option. This was particularly confusing because the property listing specifically advertises a "private elevator" and states that it makes it easy to move between floors with groceries or gear. Later that same evening, Ryson retracted that information and confirmed that guests were, in fact, supposed to be able to use the elevator. Unfortunately, the next day we essentially went through the entire process again. More calls, more troubleshooting, and more vacation time spent trying to determine how to use an advertised amenity. Maintenance eventually came to the property, but even the maintenance representative seemed unfamiliar with the elevator and ultimately advised us not to use it. We never had use of the elevator during our stay. The lack of privacy was another major surprise. The listing describes Sandcastle as offering "comfort and privacy," yet several bedrooms and bathrooms have no window coverings at all. Large uncovered glass doors/windows allow direct views into bedrooms from the main deck area. An upstairs bedroom has an uncovered window beside the bed that can be seen from outside, and the upstairs bathroom has a very large uncovered window facing the upper patio. For a four-bedroom vacation home designed to accommodate up to 10 guests, the lack of privacy was uncomfortable and something future guests should know about before booking. Several exterior doors were also extremely difficult to lock and required repeated attempts and a lot of patience. We encountered a bug issue during the stay as well from locked pantry and laundry area. After the maintenance visit, I contacted Ryson and explained our experience. They acknowledged my concerns and said management would review the reservation regarding a credit. After returning home, I received a text stating that a $300 refund had been processed. I appreciate that Ryson provided a credit. However, after the amount of time we spent dealing with these issues over multiple days, I was disappointed that there was no personal follow-up call or email regarding our experience. What stood out most throughout the stay was how unfamiliar the people assisting us seemed to be with this particular property. We were given incorrect information about the location of the lockbox, conflicting information about whether the advertised elevator was even available to guests, and ultimately had a maintenance representative who did not appear comfortable with its operation either. That was very different from my previous experience with Ryson, which was excellent. I don't believe this experience necessarily reflects every Ryson property, but Sandcastle needs attention. Better arrival instructions, knowledgeable guidance regarding the elevator, reliable door locks, pest control, and appropriate window coverings are all very fixable issues. The house has a beautiful beachfront location, and our family still enjoyed celebrating my mother and spending time together. But based on our stay, I would not recommend Sandcastle to anyone who is relying on the advertised elevator or who expects normal privacy in the bedrooms and bathrooms until those issues are corrected.

    Renter Beware. We rented a house through Ryson Vacation…read moreRental on Galveston Island for $600/night (5 nights)! We were having issues as soon as we arrived. We could not get in the house and tried calling the number provided and no one answered, just stated you called after hours, but was NEVER CONNECTED TO ANYONE. We were finally able to figure out the problem ourselves. After settling in that night, we noted the following issues in the next couple days. Called customer service on 1st full day due to the following issues: -AC downstairs stopped working -Ceiling fan in LR stopped working -Ant issue in the kitchen (on tables, cabinets and cooking utensils when cooking) -Reported a broken chair that was placed at the counter, and foot bar fell off as soon as someone sat down on it. -Light Fixture Over kitchen table -DECK - I pointed out to maintenance that the sign on the desk upstairs had "rusty nails" sticking out on the inside of the railing and someone was going to get stuck with a rusty nail. He did fix this right away. I also pointed out to him that the railing is "rotting" and is not real stable. We were concerned if someone leaned too hard on the railing, it might break. He agreed that it was not stable. -Water damage on deck where a faucet was left on causing the rotting issue. I asked maintenance about water that was dripping down on the level where the air conditioners were. He found a faucet was left on by someone. Looks like it has been on awhile and boards are rotting. -Windows - chains broken, no chain there at all, or backwards on the windows. -FINALLY while we were packing to leave, one of the ladies found a bag in the drawer in the upstairs bathroom. When she opened this, she found a crack pipe and a container that had some meth or crack in it. It also had some pills in a bottle that stated "Excedrin", however it was not marked, so I'm not sure that it was Excedrin and it sure did not look like it. This was VERY concerning to us since we had 6 children ranging from 10 to 17 that all used that bathroom. Other Miscellaneous Issues: -Ceilings and walls that need repaired. -Looks like "mold" in the corner upper wall going into the bedroom upstairs with 2 beds. -Door upstairs cracked in the room with bunk beds. -Bathroom upstairs - unfinished light in shower and wall damage. -Refrigerator bottom drawer broken. -Caution: Outside parking area, needs to be painted a different color to identify the raised concrete. EVERYONE that came in stated they tripped multiple times, me included, and I am 73 yrs old and this would not be good. This is a lawsuit waiting to happen. I was told the property manager will be called and she will let me know when she will be stopping by; NO ONE EVER SHOWED UP OR CALLED. I had to call twice, 2 days in a row. The second time I called they stated they did not see the order and would put it in again and would have this assigned. Called the next day at 12:00 and was told it was assigned. I explained AGAIN about AC downstairs not working and it was getting pretty warm. I told her I have called multiple times and what about the property manager. She stated that she had called her 3 TIMES and left a VM; she never answered her phone or called them back. AC was finally taken care of after 2 days. Sent these complaints to Ryson and they reviewed this with a $213 refund for our problems. I asked them how they came up with this figure and this was their reply: "Good afternoon. I am sorry to hear about the inconveniences you experienced during your stay. The refund amount was calculated based on a percentage taken off the base rent. When the calculation is completed, the refund amount provided is correct. Since you booked through Airbnb, they have their own fees and pricing structure. The refund issued from our end is based only on the base rent amount and does not include Airbnb's additional fees. Please note that after reviewing your case, this is the final amount approved and provided by our Refund Committee." I replied and asked them twice for the contact info to Airbnb for a complaint and they stopped responding to me. They were prompt in responses prior to that. These places all look nice on the Internet until you get in there. I understand some wear and tear, however, this place apparently DOES NOT INSPECT these places between rentals. I'm not sure what the cleaning people do either. How can someone miss this bag with drugs in it, in a drawer in the bathroom. I will never rent from Ryson Rentals again.

    Property Management Galveston - Property Management Galveston Texas. For all your residential Galveston Property Management needs on Galveston Island, give us a

    Property Management Galveston

    (1 review)

    i'd like to introduce myself, so to speak. i own rental property in galveston county. some say…read moremore than a sane person should. and after 35 years or so running my own rental office (for my own properties), i woke one morning and realized was more likely as not a certified old fart. even more than that, i finally recognized i didn't care to do this anymore. furthermore, it would be ok to at last have a little fun and, even further, spend some of my son's inheritance at the same time. so i looked at management services close by. seems i know most of the folks that do this sort of work around here (after all, i wanted their renters and they were after mine). but this outfit was new to me, so i decided to look them up. my aforementioned son was kind enough to help. we went to the fount of all knowledge- aka google. g had 3 glowing reviews and one scathing for this outfit. there was something that did not seem right to me about this, so i pulled up the names( google lists full names) of all four reviewers in the real property records for galveston county. guess what. none of the glowers own any property in our county. mr. negative actually does. if there is a moral to this short story, i will quote the words of my dearly departed dad: his lesson to me, succinct as always: trust everyone son, but first be sure to cut the cards. now i gave up trying to give advice long ago. got me in more trouble than was called for and as near i recall little thanks at all. but as in most endeavors you might just consider cutting these cards. so if you should be looking for a little help with a rental in these parts and if you find yourself with some idle time, do what they call some due diligence. but please never misconstrue any of this advice. just think of it as food for thought.

    Oak Loop Properties

    Oak Loop Properties

    (8 reviews)

    River Oaks

    Our leasing experience with this management company was frustrating due to poor communication and…read morelack of follow-through. The process took about a full month. During that time we were told three separate times that the property had been cleaned and was move-in ready. Each walkthrough showed otherwise -- no professional cleaning had been completed. We later learned there had been a water leak, which may have caused delays, but this was not clearly communicated upfront. When we first viewed the home, there were spider webs throughout and both dead and live roaches present. We raised these concerns and were repeatedly assured everything would be addressed before move-in. By the final walkthrough, the condition still had not been resolved, and an additional issue had come up. During that final walkthrough (yesterday), we were told that if we did not immediately pay the deposit, the owner wanted to move on to the "next applicants," even though the property issues had not been fixed. We were also told the owner had already "bent" by approving us, so it was essentially now or never. Once we confirmed we would not move forward under those conditions, we were then offered money off and the option to inspect the property after completion. At that point, it felt less like a proactive solution and more like pressure followed by a last-minute change in approach. There were also inconsistencies during the application process. When I initially called to ask about our application status, I was told there were other applicants ahead of us and we would be processed if they fell through. After I provided the address, the associate confirmed we were actually the only applicant. That kind of misinformation made the process feel disorganized. I understand that maintenance issues can happen and that properties owned by LLCs can sometimes add extra layers to communication. However, clear, accurate updates and accountability are essential when people are planning a move on a tight timeline. I hope this feedback helps improve the experience for future tenants considering this property in Richmond, TX.

    John and his team have been great to work with. I have no complaints and truly appreciate their…read moreprofessionalism. I look forward to working with them again in the future. Five-star service all the way!

    Galveston Vacation & Beach Rentals - Galveston's Famous Flag Ship Hotel, now The Historic Pleasure Pier.  Ask us how to receive discount passes when staying with us!

    Galveston Vacation & Beach Rentals

    (2 reviews)

    Wonderful rentals right on the beach. Many ways to reserve and pay. Great people to talk to.read more

    Do NOT use this company to list your property. We used GBR for 1.5 years and Susan, the owner,…read moretried to lie about stays where people were staying at our property (and we had proof of it) but she claimed no one was there when we didn't get any income for the stays. We reached out to her 12 (current and former) clients via an email distribution list we were on for her and 4 of them responded to me that the same thing had happened to them. She will not let you access any details from your listing on AirBNB... when we asked for screenshots/confirmations of our bookings, she said she'd let us view them, but then would not send them and would not give permission for AirBNB to let us to view them. When we left her to a much more reputable company, she lied about existing reservations that were on our account and asked us to pay for cancellation fees on reservations that didn't exist. She told us she'd do tax statements, but didn't do them. She has lied and stolen from so many people that we had to get an attorney to send a demand letter to her. I would stay as far the heck away from this person as possible if you want someone honest/trustworthy renting your property. We switched to another property management company in Galveston and our rentals have more than doubled in the first 6.5 months. So either Susan wasn't representing our home well, or she was taking money that we didn't even know about... but I guess we'll never know!

    Bayou City Luxe - Awarded top property management company

    Bayou City Luxe

    (8 reviews)

    Downtown, Fourth Ward

    If Bayou City Lux shares reviews internally, this one should also be directed to Ricardo. Every…read moretime I've spoken with him, it seems there is little understanding of the status of our maintenance requests. For example, the company has stated they have a tracking number for the part needed to repair our AC, yet no one can tell us where it is or provide a realistic timeline for when the repair will be completed. Communication has been consistently poor. Calls often go unanswered, and when someone does respond, it feels like no one has the information needed to actually help. As a tenant, it is incredibly frustrating to repeatedly explain the same issues without receiving clear answers or meaningful updates. What has been most disappointing is the lack of empathy. We have been dealing with property damage, concerns about the condition of the home, and the discomfort of living without air conditioning for an extended period. While window units were eventually provided, they have not adequately cooled the home and have instead made the rooms feel even more humid. Throughout this experience, it has felt as though collecting rent is treated as a higher priority than fulfilling the landlord's responsibility to provide a safe, habitable, and properly maintained home. This has been, without question, the worst experience I have had with a property management company or landlord.

    Bayou City Luxe was an amazing help as I transitioned from out of state for work. They easily and…read moreeffectively found me a property to lease, while I learned the city to make a final residential decision. I can't give them enough credit for helping me feel comfortable with my move. I highly recommend them every time I am asked about renting a property, I believe you should as well.

    Lakeside at Campeche - apartments - Updated September 2026

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