We had a fabulous experience buying our dream home in 2021 despite the challenges of COVID and a…read morered hot real estate market. Our buyers agent, Donna Digiovine, of Markel Realty Group/ Keller Williams Realty, Westford, MA was a delight to work with and delivered above and beyond our highest expectations. She possessed an exceptional level of detailed knowledge of the buying process from our initial contact through our closing. We appreciated her professionalism guiding us through each decision and helping us every step of the way. We were buying a home from across country sight unseen. She was right there for us, utilizing Zoom and current technology to communicate with the us and the seller, do remote walk throughs of the property and identify important questions we needed to ask. Donna's knowledge and experience resulted in several recommendations we would not have considered, greatly improving the quality and livability of our home. She was right on top of everything for us and communicated with us in a timely manner. It was a stressful experience and she was a rock talking us through rough spots and helping us understand our best options and course of actions. Her insightful recommendations and comprehensive knowledge of real estate were beneficial and much appreciated. We felt so fortunate having her watching our backs. Donna was there for us. It was evident that she cared and was working hard on our behalf to achieve the best possible outcome for us first and foremost. We received a referral from someone who said that Donna went the extra mile for her clients, that her primary goal was to insure they find the home they love and provide them an exceptional buying experience. Donna met and exceeded that recommendation. She delivered all of that and so much more. She was a delight to work with. Donna is a true gem as a realtor, a person and now as a friend. We highly recommend her. If you are in search for a quality realtor who will help you find and buy your dream home give Donna a call and see for yourself. I doubt you will be disappointed. Sheri and Dan

Rented a property through The Markel Realty Group and have been a little disappointed. In the…read moretwelve months that we have been with at the property, we have not heard one thing until we informed them we were leaving. They have been extremely disorganized in terms of getting a replacement tenant. We leave the property tomorrow and still this property management company has not even contacted us to arrange collection of the keys - unbelievable. We can't say that these guys are bad, the simple fact is we just don't know as there has been no interaction. Not a good experience from a renter perspective.

Rhonda helped us to find our dream home in less than a half year. She knows the area very well;…read morethis is very important for us to avoid pitfalls. Beyond her professionalism, she has a warm and honest character. As first time home buyers, we were unsure of what and where to buy. Rhonda never pushed us to complete the transaction, as many other agents would. Instead, she provided us with timely market research on top of her suggestions based on decades of professional experiences. She respected our decisions and always trying to find what is best for us wholeheartedly. Rhonda works with a great team of professionals. They are helpful, responsive, and easy going. Our transaction went smoothly without any delays or troubles, from bidding, to inspection, to signing purchase and sales, and to closing. One of the superpowers Rhonda has is to help with deciding the offer amount, fine-tuning the price bidding process to different transactions while reserving the best interest for us. We would have either not get the house we are in now or overpaid for other places. Rhonda was there to ensure these did not happen. Overall, we had a great experience working with Rhonda, and deep in our hearts we think Rhonda more than a working agent; She is a friend to us, and we truly believe that if you choose Rhonda, you will be in good hands.

We needed a home for a home based private practice, residence and agriculture usage that could at…read moreleast partially be funded through the VA in middlesex County that had good schools and a reasonable commute to Bedford. She is honest, knowledgeable and a fierce negotiator. We highly recommend her. We also had plans to build and were not from Massachusetts. We were then very difficult in the process due to our unique situation as well as some needs of the sellers for the property we chose. She was amazing and walked us through every step! Her husband was a great bonus as he knew lots about inspections and local codes in Westford. She is honest, knowledgeable and a fierce negotiator. We highly recommend her.

Angela is the agent you want on your side! Here vast…read moreexperience will give you the confidence to know you have the best representation wether you are on the buying or selling side. She has helped us both buy & sell! Her expertise and her valuable network of lenders and attorneys makes her your one stop shop! Her association with LaMacchia Realty reinforces her skills and dedication to her industry. Being written up as one of "Boston's Best" let's you know she's the agent to have in your corner!

I am lucky enough to be acquainted with Angela and referred her to my MIL to sell her house in…read moreDracut. Angela was so kind and knowledgeable as she helped us with what to change and fix to get the best price vs. what to leave alone because it wouldn't help or hurt the sale. The house sold before the open house for the asking price. Angela stayed with us through the paperwork and even followed up after the sale to make sure we had everything we needed for the accountants, etc. It was excellent working with her and I would do it again, and refer her and her new team at LaMacchia Realty to all of my friends and associates.

Jenepher is the worst communicator in Realtor history! She takes on WAY too much business to attend…read morefully to your needs and is extremely GREEDY. All she cares about is her next pay check. Don't be fooled by the reviews and number of sales. She does not have your best interests in mind! She doesn't answer your calls or show up to appointments. Why hire a person like this?

Jen was a complete nightmare to work with. When I set up an appointment to see one of her listings,…read moreshe had her associate show us the house, and then insisted that her associate receive the buyer's fee. I found her to be completely untrustworthy, and I truly felt that she put her needs above that of the seller - something that you never want in a realtor.

Ali was organized, knowledgeable, responsive, and a pleasure to work with from start to finish…read more When our family decided to sell our home, we had already moved out of state, but the house still needed work before it could be listed. Ali introduced us to several trusted contractors (painter, handyman, cleaner, etc) who all ended up doing great work at fair prices. She even helped check on their work since we weren't around to do it ourselves. Later during the sale process, Ali guided us through the negotiations, and we came away feeling confident that we weren't leaving any money on the table. Throughout the entire process, she made things far easier than we expected. Most importantly, we never felt rushed or pressured to make any decisions that we weren't comfortable with. It was truly a pleasure working with Ali, and we highly recommend her.

Ali is knowledgeable, hard-working, and had the experience to help her clients really get things…read moredone. I have had opportunity to work alongside Ali for several years and highly recommend Ali for both buyers and sellers.

Rich was a great agent as he helped us buy our first house! He helped us navigate the process from…read morestart to finish. He was very thorough when looking at houses with us and pointed out things to look out for that we would have otherwise missed. He worked diligently on our behalf from the time we hired him as our agent through closing. In that time we saw quite a few houses and made several offers, but not once did we ever feel pressured by Rich - he very much works for his clients and is not at all pushy, which we sincerely appreciated! I would recommend Rich to anyone looking to buy a home in Greater Boston!

Rich is a very professional agent with tons of knowledge about the property, and he helps us avoid…read morelots of potential risks about our condo! So, yes huge recommendation if you need to buy a property! Rich is the best agent!

DO NOT USE Claire Ryan!!!!! She is the worst real estate agent I have ever dealt with in my life,…read moreand I am reporting her to the Massachusetts Association of Realtors. She is UNETHICAL and IRRESPONSIBLE!! My husband and I put a bid on a house that was accepted by her client, we were expecting the paper work that evening but it never came in. Our realtor called her multiple times and left voicemails, emails, and text messages which Claire Ryan ignored for days. After she decided the other bids were not as strong as ours, she finally sent us our paper work. After our inspection, granted this is an 1870 house so you would expect some flexibility, we had a list of simple questions such as.... 1) would they be willing to sell us some of the furniture 2) Would they able to open the balcony door which was swollen shut 3) was the gas fireplace not working or was the pilot just turned off 4) would they be willing to remove rotting wood and debris from backyard. Granted, this was not a foreclosure but an expensive house in a very nice neighborhood. Claire responded by saying non of our questions would be answered the property was as is. She consistently ignored us as the process continued. Claire requested an extension on the P&S because of "family obligations" which we respected and gave to her. We did not get the P&S document until the day it was due (after the extension), which did not give our attorney adequate time to look over. It was also due on the day of an upcoming blizzard, so the attorney asked to extend for one extra day. Claire replied by saying they had been accepting offers and had 10 competing offers that were over ours, and she would go with another one if we did not have our paper work in by the morning the P&S was due. We got all of the paper work in with our 12k certified bank check, and everything was processed. We thought we were in the clear but Claire Ryan screwed us again. The day before our closing Claire claims she "lost our bank check", which meant we had to go through the process of purchasing a bond from our bank for $300, so we wouldn't lose out on 12k. Also, Claire failed to disclose that she was related to the seller, which is against real estate code. Save your time and money - DO NOT HIRE CLAIRE RYAN!

After a long time listing our beautiful home in Westford we decided to go with Karen Hudson who…read morerecently opened up her own business. Karen did a great job for us and sold our house in 2 months at the price we were looking for. Karen knows Westford MA and the surrounding area well. She did a great job marketing the house and was always helpful when we asked for her advice. The house was on the market for over one year and we went through three realtors before hiring Karen. She was a breath of fresh air. She knows her business and I am very happy we went with her as our broker.

From the owner: A real estate partner who built a business on giving 110% to my clients!!…read more Having lived in Eastern Massachusetts for 40+ years, I have helped my clients buy & sell homes in many surrounding towns including, but not limited to, Acton, Ayer, Bedford, Billerica, Carlisle, Chelmsford, Concord, Dracut, Dunstable, Groton, Littleton, Lowell, Lunenburg, Maynard, Pepperell, Sudbury, Stow, Tyngsboro, and Westford. Real estate is my passion. I've grown up in the business; my grandmother and parents were real estate agents. I worked in new construction for 10 years with a local builder/developer before transitioning into resale real estate. My experience in new construction and green building technologies has also allowed me to work with many clients in the construction of their new home. Whether you are interested in new construction or re-sale properties, please give me a call. I can provide you with many reviews/referrals from many past & current clients! I'm ready and available to help you locate your dream home

Shalmai made the process of buying my first home seamless and stress-free. She was patience and…read morehelpful, and made me feel comfortable every step of the way. She took the time to answer any question I had in detail and I felt thoroughly supported throughout my experience working with her. Her professionalism and care made all the difference, I'm very grateful to have worked with her.

We worked with Shalmai to sell our home and purchase a new one. She was personable, thorough,…read moreflexible, and just an absolute pleasure to work with. She walked us through both processes and answered any questions we had. She was always moving things along and was able to fight for when we needed her to.

I can't say enough good things about Shannon Anderson. My husband and I selected Shannon as our…read moreseller's and buyer's agent for her professionalism, knowledge, and experience. She far exceeded our expectations. She knows her stuff and gets to know her client and their needs. She pays attention to detail, is responsive, readily available, and knows the process inside and out. I highly recommend her services.

Ms. Anderson provided essential information about the property, aided in negotiations throughout…read morethe process and expertly advised us on the purchase of a challenging FSBO property. I am very satisfied with the results and impressed at her diligence and attention to detail at each stage.