Love it - the atmosphere and hair cut - low key guy barber shop. Virtually impossible to get an…read moreappointment except weeks in advance or take your very random luck walk in

They always be fuckin my shi up got me looking crazy before school. This shi so overrated istg…read moreeverybody be saying how good this barbershop is but they be frying people.

Finding a quality men's barber in rural central Massachusetts proved more difficult than I…read moreexpected. Most shops I came across were either classic small-town barbers offering basic cuts or salons geared primarily toward women's styling. Then I found Roots Barbershop & Lounge in nearby Wilbraham, and it felt like discovering a big-city grooming experience hidden in a quiet New England town. Housed in a beautifully restored historic building that once served as both the town's post office and train depot, Roots blends old-world charm with modern style. Inside, antique pieces mingle with contemporary décor, creating a space that feels both refined and welcoming. Though the shop is intimate, the thoughtful layout, with barber stations lining the walls and a lounge-style waiting area in the back, keeps it feeling open and comfortable. I arrived just before my appointment, and Ryan graciously cut short his lunch break to get me in, which immediately spoke to the level of customer service. As soon as he heard my Texas twang, we struck up a conversation about his South Carolina roots, making it feel less like an appointment and more like catching up with an old friend. That easy conversation also made it simple to communicate exactly how I wanted my haircut. The haircut itself was outstanding. The fade was clean, the beard trim was expertly shaped, and the finishing touches elevated the entire experience. Ryan used a straight razor to clean up my cheeks and neckline, a service that's becoming increasingly rare and finished everything with a hot towel infused with subtle notes of jasmine and honeysuckle. It was the kind of grooming ritual that reminded me why a true barbershop experience is about much more than getting a haircut. Thirty minutes later, I walked out looking sharper, feeling refreshed, and wondering how a shop with the quality and service of an upscale urban barbershop ended up tucked away in a small Massachusetts town. If I lived anywhere near Wilbraham, Roots Barbershop & Lounge would be my barber without hesitation.

Staff is very friendly and helpful. The best barber shop around for miles…read more Both my Dad and I go here when we see in town.

Bentleys barbershop in EL so much for the name, can't even cut a kid's Mohawk. Show the picture to…read morethe hairdresser he say okay and my boy end up with the worst cut ever. I mean come on do that look even close to what I show the picture he pretty much shave him off and uneven in the back and front wtf. End up going to VL salon to help fix it. If you can't cut shit please don't, we would rather wait for an experienced barber.

Went to this location on my day off for a haircut. We stood there for about 5 minutes until a woman…read morecame out and rudely said, come back in a half hour, we're on lunch break and you should know that since it says it on the outside of the door. It did not say that on the outside of the door. Regardless we apologized and left, and as we were getting in our car we saw her put the sign out on front of the door. Unbelievably rude and unprofessional, wouldn't recommend this establishment to my worst enemy.

my brothers haircut came out lopsided. clearly not done with care or looking at the reference photoread more

DISCRIMINATORY/ILLEGAL/RACIST BUSINESS PRACTICES AT SANDY'S BARBERSHOP:…read more This barbershop openly refuses to cut African American men's hair. Typically when barbershops engage in this kind of discriminatory behavior they try to do it covertly. Here at Sandy's---they are open about their refusal. I came into the barbershop to get a standard men's shave. I am quite literally bald headed, so I made it clear up front that the only service I would need is a standard shave of my beard. I was told, "We do not cut coarse hair." Never mind the fact that the hair on my beard is no "coarse" than any other human being's hair, simply being a black person rendered me illegible from receiving a haircut. The incident occurred with the shop's owner. After I highlighted the fact that discriminating against certain male customers for standard, public services (like a shave) was unacceptable--the store's owner/manager decided to lecture me about how this was not "about race." The gaslighting was disgusting, and the establishment is a complete dump. On my way out, the pitiful owner had the nerve to ask me "not to come back." The only reason I would be returning back---is to bring my lawyer. Moral of the story: if you are reading this and you are a client of color, you should take your money elsewhere. This shop has a racial discrimination lawsuit on its way.

This place was excellent good staff great service. I got a great haircut here and they did an…read moreexactly job exactly what I wanted. I usually get a low skin fade that came out terrific. The woman who cut my hair was Becky I was so pleased and happy after she was done. One of the owner's Mark was very Hospitable and kind and professional The old pictures of this place does not do it justice they are at a new location 760 Memorial Dr. be sure to pull in the front of the location and park in the back don't get mistaken by the salon that is next to it. It is a pretty new establishment very clean very professional looking. This place has class and character. I Work near here and I'm from out of town and this will be my permanent place to get a haircut. Thank you Head Quarters. Oh they also provided excellent precautions for COVID-19.

I've been using Headquarters ever since I was a little kid when my father first brought me here…read more The headquarters family has always been great to my family and I. Mark, Maria and their team run the best Barber shop in the area hands down!

Excellent service. My appointment started a bit early which is preferable to late…read more Good quality cut, beard trim and neck shave.

Chris is the best. Friendly and very, very professional work!!! Would recommend to anyone and…read moreeveryone.

Listening to what I wanted and not leave with my pixie cut turned into an uneven choppy mess.read more

I have been getting my haircuts here for the majority of my life. Maria always does a great job and…read moreknows my cut. It's affordable and usually a quick in and out.

Worst hair cut I've ever had! For starters the sink that you sit right I front of had soap scum…read morethat's at least 2 weeks old caking the drain. Had to ask him to even put the sides which were about an inch worth of a fluff looking difference left side to right. Then proceeded to to finish. I know at this point I'll be heading to somewhere else to get all the trimming around my ears, side burns, profile from ear to ear around d my forehead. I went home to find more than a few hairs on the right side of my fire head 1.5" longer then anything else anywhere to be associated with. I did t get the mirror to see the back of my hair. I realize this after I get home. Eating with a buddy now and here's a pic of the back of my neck line. Mind you nothing else below the line got cleaned up ... awful, worst, never go here!!

Keith is the epitome of what a good barber should be. Not only is he talented in his trade but he…read morecan hold excellent conversation about virtually anything. Cars, Sports, Women, Beers, Current Events... Additionally he maintains super inexpensive prices. My one thought is if you were trying to get some trendy, $40, NYC type Abercrombie and Douche style frosted gel cut you could be out of luck here. Though I wouldn't know, I always have him buzz my hair off. I wouldn't put it past him, he could probably do something trendy for less $$.