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    The Passport Clinic

    5.0 (1 review)
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    Services - The Passport Clinic

    Passport & visa services

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    1 year ago

    Efficient, prompt services in a very professional manner. Also, the prices were affordable.

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    Jamaican Passport & More

    Jamaican Passport & More

    1.0(1 review)
    2.4 mi

    I renewed my passport at the Platation location back in September and was told the process would…read moretake approximately 10 weeks. It has now been over 9 months, and I still have not received my passport. Throughout this entire process, I've only been given the runaround. I was repeatedly told that delays were due to a hurricane affecting the office in Jamaica. However, the hurricane never impacted Kingston, so that explanation is both misleading and unacceptable. On January 14th, I was told that my passport had been issued and that I should be receiving FedEx tracking information. It has now been 3 months since then, and I still have not received any tracking details or my passport. On April 8, 2026, I spoke with a representative who assured me she would contact the office in Jamaica and follow up with me on April 9. That follow-up never happened. Since then, I have made several attempts to call, but no one has answered or provided any additional information. At no point during this entire process has any solution been provided by anyone, despite the ongoing delays and lack of communication. At this point, I am requesting immediate escalation of this matter, along with clear answers regarding the status of my passport. If my passport cannot be located or delivered promptly, I expect a full explanation and appropriate resolution, including reimbursement for the service due to the excessive delay and lack of service. This level of poor communication, lack of accountability, and misinformation is extremely frustrating especially for something as important as a passport. I would not recommend this office based on my experience.

    From the owner: We are an independent agency in Plantation, FL, specializing in Jamaican passport renewal…read more Jamaican Passport & More is a privately owned, independent agency, located in Plantation, Florida. We provide Jamaican passport renewal and other document services for Jamaicans living in the United States. Our services include: Jamaican passport renewal and replacement, professional passport photos, Jamaican driver's license renewal, and more. We pride ourselves on our fast and reliable service, and will always try to get you in and out in 15 minutes or less. With over 20 plus years of experience helping Jamaicans with passport renewal we're confident we can help you with any and all official needs you may have.

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    City Hall In the Mall

    City Hall In the Mall

    4.4(18 reviews)
    8.2 mi

    What an amazing experience renewing my passport at City Hall in the Mall in Coral Springs! Everyone…read morethat works there is pleasant, knowledgable and patient. Their "Join the Waitlist" program is brilliant. At 10am sharp you can click through a few simple steps and it lets you know you've been added and an approximate appointment time, including wait time. I joined promptly at 10am and was "scheduled" for 10:05. That did change to 10:23. I received my text that I was up and which window to go to. They also can take your passport photo there for a small fee, $15, and I was in and out in about 10 minutes. Great appreciation to Debra who helped me on the phone the day before I visited. She answered all my questions and made sure I brought everything needed including old passport and photo id. The passport fee must be paid by check or money order while photo and processing fees can be paid with VISA or Master Card. Many thanks to the wonderful people who work here. Highly recommend this location.

    Never have had a bad experience here. Do yourself a favor, make an appointment and come prepared w…read morethe documents requested and I doubt you will have a bad experience. I made an appointment a month in advance for a child's passport. I arrived today, and there was someone at the front to check off my name and make sure the forms were filled out appropriately. Once i spoke to him, he instructed that I'd get a text when they were ready. Sure enough, i got a text within my appointment time frame. We were in and out within 30 min total. There really shouldn't be any negative reviews if you take the time to follow instructions ahead of time. Everyone is really friendly inside as well. They are well organized and efficient.

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    City Hall In the Mall - They tell you to shop or wait in your car then give you two minutes to get to the store or they give your spot up. Madness.

    They tell you to shop or wait in your car then give you two minutes to get to the store or they give your spot up. Madness.

    City Hall In the Mall
    City Hall In the Mall - 34 minutes to window turned into over 90 minutes. Horrible software.

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    34 minutes to window turned into over 90 minutes. Horrible software.

    The Passport Clinic - passportvisaservices - Updated July 2026

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