After years of having my dog groomed here, having to reschedule because I'm of an illness and now they want money up front. Too many good groomers around for rude management as well. Sad because the groomer was good but this place has been sinking. The greed. You can see it in the reviews too. Honestly though I'm ok with my money going to a better business that is ok with a reschedule when I've been loyal for years. read more

The Paw Spa Elite - Sarah B in the reviews here is the manager. Classy. The professionalism is wild! - Pet Groomers Near Me - Oklahoma City, Oklahoma

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AMAZING and GORGEOUS haircut! Snoopy and I will DEFINITELY be returning! He may not happy about this fact, BUT I SURE AM! read more

The Paw Spa Elite - my dogs haircut so much! Will DEFINITELY be returning!! - Pet Groomers Near Me - Oklahoma City, Oklahoma

Amazing grooming shop. They work well with anxious dogs and my dogs are always happy when they leave

Charged me 200 for one dog. This grooming charges 40-560 more than the prices posted online and in store. They charge 10 for late fees and I drove straight there and was there within 10 min. Of getting a text. I showed them on my phone and I got absolutely no calls from them.. My dog is a sweet dog and has really good hair. worst experience EVER 200 .They argued with me and told me I was lying and I showed them on my phone.. worst people. I paid the 200 cash. Beware!!! read more

I previously wrote a 3 star rating on this company. The person that originally groomed my Charlie did a horrible job! The owner called me that evening asking what happened. I told her it was a VERY bad grooming job. She was very sorry and offered to re-groom Charlie the following day. I met her on a Sunday (when they were actually closed) and she did a great job. I hope she sent the original groomer back to school! Lol! read more

We've been loyal customers thus far and had fine experiences until today. Just putting a warning out for any owners with double-coated dogs or dogs with longer hair, do not take your dog here. We took our dog in for a groom and his entire top coat was shaved off after I specifically stated "Please do not shave him down". The groomer asked for more clarification and I gave it and I left feeling okay about the groom. I picked up my dog and he was completely shaved down, no top coat left at all. I asked to speak with the groomer and they said "Oh you must have meant a perimeter trim." This should have been communicated/clarified before the groom not after. Shaving down a double-coated dog can be dangerous especially in an Oklahoma summer since the double-coat provides thermoregulation for this specific breed. I think this error comes down to a lack of communication and education. What happened to us seems to be a common theme with this place and the damage done will take months to fix with my dog's coat and he's clearly uncomfortable, itchy, etc (can't blame him). read more

***NEVER TAKING MY GIRL BACK!*** ***NOT RECOMMENDED FOR GOLDEN RETRIEVER OWNERS*** Took my golden retriever to paw spa elite for the third time just today, only to get her back missing all the beautiful feathering on her legs, stomach, ribs and missing front mane. All we asked for was a bath and tidy, a light trim around her butt, the mane on her chest, and to trim her feathering on her legs and stomach areas. What we got was a complete shave of everything!! Additionally, she was nicked during her shave a few times, leaving blood and cuts and she was still wet when we picked her up. The shop also claimed they had notes and pictures to help guide them through her previous grooming appointments. They failed miserably at following their own notes. Customer service is lacking. When calling the shop, to ask what happened, my wife and I were rudely told "whatever, I'll have my manager call you." Sadly, we won't be returning. Our past experiences with paw spa elite were good ones, but this drastic turn of events, rude employees and managers saying "we can't glue your dogs hair back on" leaves a sour taste in our mouth. NOT RECOMMENDED FOR GOLDEN RETRIEVER OWNERS. read more

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We have been taking our dogs to paw spa for several years. Our pups love going there. They always do a great job. Our small dog can be a handful. Destiny always knows how to handle her and always does a terrific job. Our dogs always get excited when we take them there. We also have an Aussie. They do an amazing job on him. He always comes back looking and smelling great! The pictures they take are so cute. I highly recommend Paw Spa to anyone. They truly love taking care and grooming the dogs. read more

I love taking my doodle mix here! They are always so amazing! My pup always smells and looks amazing! I also love that we get a picture when they are done so fun! read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

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After reading other reviews I see they like to reply with guilt trips and lies so I guess take it all with a grain of salt lol. If I could rate less than 0 i would.. they SHAVED the entirety, including the undercoat, of our Australian shepherd after very specifically asking them to ONLY use scissors... the groomer immediately apologized and admitted guilt.. and when we spoke with the owner we asked if they were trained in cutting undercoats the owner of this establishment proceeded to scream and THREATEN with violence? Maybe if you own a business you should work on anger management. And learn how to properly cut fur.. but anyways just go anywhere else literally anywhere. Even a home cut is better lol. I'm also including a photo where they shaved so close to his chest in one spot where his skin is red and raw :( poor baby. Honestly at the end of the day it comes down to the fact that my dog will now suffer because of this and the OWNERS of the business' only reaction is anger at us for being worrying about our pet that we trusted them with? read more

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I can't say enough good things about this place! We have been taking our babies here for years after several unfavorable experiences at other groomers. Paw Spa goes above and beyond for our babies. Zizzy has allergies and always needs special shampoo and sensitive skin treatments. This groomer goes out of their way to make sure they have items stocked for her needs. We've never had one bad experience with them and they go every 3-4wks (for the past 3yrs) so we've had enough trips to say the consistency is there. We love them. They love our babies as if they were their own. They do quality work. I recommend them to everyone I know! read more

The Paw Spa Elite - Walter - Pet Groomers Near Me - Oklahoma City, Oklahoma

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Fast friendly service and they treat my dog like a king. Link loves going now! (He was terrified at first.) I love the cute backdrops and sweet pics of Link. read more

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My daughter took her 1 year old Maltese mix here and they kept the dog for 4 hours without any updates. When she went to pick him up, he wasn't groomed at all! They told her that he was scared of the clippers and was vomiting and trying to nip at the groomer. Mind you, this dog has been groomed several times prior at his regular groomer in Las Vegas with zero issues. They charged her $55!! If he was being difficult, then the first thing they should have done is call the owner and ask how they should proceed. To charge someone $55 and not do the service is absolutely unacceptable. read more

Sloppy and neglectful at grooming. When I called to speak with manager and share how awful my dog looked and how much pain my dog was in she promptly told me ' your dog was groomed by our lead groomer and she is our absolute best'. We also acquired fleas and spent $200 to treat our dogs with flea treatment after using Paw Spa. While they did refund my money when I asked I cannot in good faith not have other people be warned about this place. read more

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We took our 8-month old Husky in for his first grooming since rescuing him last month - I had been referred to this business in South OKC by other Husky owners and immediately booked an appointment thinking they knew how to accommodate for this breed. I dropped him off with no issue and went about my business - 3 hours later I called in to see the status and when they thought he'd be ready. The owner (I believe) had answered the phone and said she wasn't in the salon but she'd find out - I got another call 10 minutes later from someone else who let me know that my dog was having a hard time staying on the table and kept jumping off so it was taking longer than they hoped. Huskies are furry, energetic creatures, so I had no problem with waiting as long it needed (already feeling the guilt knowing my boy can be a handful). We finally get notified he is ready for pick-up and after getting him in the car I see he has blood on the side of his mouth and is limping on one leg. I can understand if he was difficult and made it hard for the groomers to keep him at bay, but if he was injured in anyway I would have appreciated a call or at least a being told at pick-up. I was only told that he was jumping off the table and got out of one of the kennels - if this was so extreme to where he drew blood and hurt his paw, I should have been notified. While he is clean and ready for summer, I'm very sad that the first groomer we were told good things about failed to keep me informed on his safety. I was nervous enough going in, so I don't think I'll be returning for mine and my pup's sake. read more

I went to the new location in South OKC/Moore for the first time. The scheduling process was easy and was done online. They send reminder texts as well which was appreciated. They just opened a few days ago so I am trying to give them grace but I asked for a full groom on my Corgi/Sheepdog mix and only received the Bath and Tidy. His ears were not trimmed at all nor was his coat which was the main reason for the groom since he has a double coat and is shedding like crazy. I told the groomer this when I dropped him off. When I picked him up, I asked if they could even his ears up since they look scraggly. The man did but they are not evenly cut. I feel for $75 plus $10 tip it should include a full trim. They did give him a cute bandana and pup cup but overall the grooming could have been better for the price paid. read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

Totally recommend!! Great customer service! Love the added touch of the picture! How do they get my two male 80 pound German shepherds, to look so cute every time?? Miracle!! thank you to the grooming crew for always taking care of our handsome boys! We appreciate you guys so much! read more

The Paw Spa Elite - Cute doggies! - Pet Groomers Near Me - Oklahoma City, Oklahoma

Very friendly and good price. Came in for a Dremel and nail trim. Will definitely be back.

Obsessed. They absolutely nailed my dogs groom. Was even better than I could have imagined. read more

The Paw Spa Elite - After picking her up - Pet Groomers Near Me - Oklahoma City, Oklahoma

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The groomers at Paw Spa Elite on Morgan are great! We have 2 new rescue dogs and they put them both at ease and got them both groomed together so that they wouldn't stress. We will definitely be back! read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

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Scheduling an appointment with Paw Spa was super easy and convenient. I was able to select a time that worked for my schedule and they were very accommodating. They offer a lot of great services that I hadn't seen at the first groomer I took my dog to. When I dropped my pup off it was clear they love dogs and what they do so I knew my baby was in good hands. My pup looked so good after his appointment and I'm very happy with the level of service we received at paw spa. Definitely will be regulars now! read more

The Paw Spa Elite - Toy Poodle - Pet Groomers Near Me - Oklahoma City, Oklahoma

I have been taking my puppy "here" well in their mobile spa for 7 years. Joe and Brandi are amazing and they just opened a place up in the heart of Mustang too. I have a chiweenie and she's very high anxiety but she loves them now lol. She always looks so nice and smells so good. One time our pup had a bite and I was worried and I know they aren't vets but they came over while they were closed and checked in my dog and gave me some good advice oh how to monitor it, keep it clean and keep her from messing with it. They are very involved in the community and are just good people running a small business because they love animals!!!! My dog always had a cute bandana on and had a skip in her step and looks so good!!! read more

The Paw Spa Elite - My puppy! Hard to get a pic of her out of her cage cause she is always running around. - Pet Groomers Near Me - Oklahoma City, Oklahoma

No other place I would trust with my fur babies. From when I drop them off to when I pick them up nothing but professional and caring.

I love the Paw Spa Elite!! We use the Morgan location and Christina does an amazing job on Scarlett and Jazmeen. They are quick to respond with text when asking a question or booking an appointment. We have been going since August and we are very happy with this place. Love the cute photos after grooming and the extra things they did in the fall for our fur babies read more

Whitney did an excellent job on our two Shih tzu. Very friendly, and gently with our pups. Highly recommend! read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

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Winnie's first visit to The Paw Spa Elite couldn't have been better!! Sarah greeted us and was loving on Winnie immediately. She was very knowledgeable about the specific breeds traditional grooming style and that has been hard for us to find. Sarah sent me updates during the appt, which I appreciated very much! We couldn't have had a better experience and will definitely be returning customers!! THANK YOU SARAH!!! read more

The Paw Spa Elite - Winnie - Pet Groomers Near Me - Oklahoma City, Oklahoma

Recently took a goldendoodle to get groomed. We made sure she was freshly brushed and all doodle maintenance was taken care of before we dropped it off. Talked to the groomer and specifically addressed what was wanted. Requested a rounded summer cut, but upon pick up it looked like she just picked the shortest size and shaved 90% of her body. Lots of uneven hair on the body. Just overall, we aren't impressed with the quality for the amount we paid and we wouldn't want anyone else to make the same mistake we did. read more

Way too expensive! My 40 pound dog was 120 dollars for a bath and hair cut! Was told it would be 2-3 hours it was over 4 hours before he was finished . Won't go back! read more

We took our English Shepard to see Whitnee today. As typical, he tried to go back out the front door the minute he understood he was staying there. When we came to pick him him up, not only was he clean, all of his mats were gone. In addition, he had no issue staying with her. Whitnee was our third groomer; we're coming back! read more

Great service, affordable and nice! You really can't beat a groomer willing to bring the salon to you. Awesome job with my Rosie girl! read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

I wish I could say my experience here was better than it was. My dog is very, very high energy. I took her to the Paw Spa today for a nail trim and bath. Upon arrival, I was told I would get a text with a photo of my dog and her bandana for Easter when she was ready, about 1.5 hours from when I dropped her off. I got a text message about 50 mins later asking me to "come get my dog asap, as she is not letting them trim her nails". They said she was drying off from her bath and we could try again with me there to hopefully calm her down. When I got there, she was back in the bath as she had apparently gotten so upset that she got sick everywhere. I waited and when she came out, they took her back to the table again. I offered to go back there or even to muzzle her as sometimes this calms her down during her shots. All they did was try the nail file again and she jumped off the table, so they brought her to me and said they would send me the invoice. They charged me $70 to give my dog a bath. I asked if I had to pay the full amount as I did not receive the full service, and they insisted that I did. She didn't have a bandana, I didn't receive a photo, and they didn't (couldn't, through no fault of theirs) trim her nails. That is absurd to me. She weighs 47 pounds (a medium sized dog), but they charged me for a large dog without even getting all of the benefits. They were not rude or impolite, but that is ludicrous and lacks integrity. I was really hoping we had found our permanent groomer but now our search begins again. read more

Fantastic experience with the Paw Spa Elite!! They were very friendly and were able to get out furbaby in very quickly. I highly recommend this company and will be going back. read more

The Paw Spa Elite - Pet Groomers Near Me - Oklahoma City, Oklahoma

It has been a few weeks since I took my mini Aussie in to have a bath and pawdicure. I am still so upset about what they did to her. When I arrived Brandy said bath, pawdicure, and trim up the bottom? I assumed they knew there business and would only trim a small bit off her back side. When we picked her up we discovered that they used thinning shears all over body, took a bunch of hair off her belly, and cut off all the hair on the back of legs and bottom. She still looks like a baboon from the back. When I got home and saw her I cried and called Brandy. I could tell that she knew they had made a mistake. She was very nice and did give me my money back but everyday I look at her and it just upsets me so. I'm just not sure she will ever be the same. I wasn't going to post a review but my husband kept pressing me to do it so others will know what could happen. This was at the Mustang location. read more