I know that it is a Pawn Shop's job to make money, I understand that, if you paid retail prices for…read moreeverything anyone ever tried to sell to you, you'd be out of business. At the same time, if customers feel like they are being ripped off, they are not going to make a return. I have been in The Exchange a few times now, the first few times it was to browse their inventory. A lot of their stuff is way over priced, I'd never think about buying any of the stuff they have there. A few times I was in there I actually overheard an employee blatantly lie about a product they were trying to sell. The last time I visited was the last straw. I was short on money so I decided to sell my video game collection. The overall value of the entire collection was well over $500.00, but I needed the money and I needed it now. When I went into the shop I had them look over the products for a good half hour before they told me they wouldn't give me anymore then $80.00 for everything on the counter. I told them I wouldn't go any lower then $150.00 and they basically laughed me out of the building. Like I said, they need to make money, but they go way above and beyond that. Scammers, rip-off artists, thieves. Don't do business with them.

I had the most wonderful experience picking up my jewelry today. From start to finish, the entire…read moreprocess felt thoughtful, professional, and genuinely welcoming. The staff made me feel valued and never rushed, and they took the time to walk me through each piece carefully. The craftsmanship is stunning -- every detail is exactly what I hoped for (if not better). You can truly tell they take pride in the quality of their work and the stones they select. Purchasing fine jewelry should feel special, and they absolutely delivered. I left feeling excited, confident, and already planning my next visit. Highly recommend!

We are currently talking to Katherine on hold, listening to her tell another employee that my wife…read moremade her so mad she wants to punch her. What did she do to deserve that customer service? My wife asked for an itemized receipt to explain additional newly added costs, they refused, then she asked for a refund, they refused. Katherine got aggravated and demeaning when asked to see my wife's point of view, and they went back and forth. No one yelled and nothing personal or rude was said. Katherine then agreed to a refund, put us on hold and went around the office telling people my wife was mean and screaming (she wasn't). I don't know if Katherine knew she was on speaker phone but we started recording because she was misrepresenting what happened. But then Katherine vented to a co-worker and threatened to punch my wife. We have it on recording in case of legal needs, but you might want to know the employees at this business are this unstable when asked for itemized invoices. I'm sure she made a mistake and was just defensive, but the way she emotionally escalated this was really inappropriate and then threatening. Not sure if they know they still have us on hold but now Katherine is talking to Bob in the background.

Got it--you want it maxed out and crystal clear about how different this place is:…read more *** :::writing block Mr. Money in Appleton, Wisconsin isn't just a pawn shop--it completely rewrites what a pawn shop even is. The second you walk in, it hits you: this place is on another level. Forget everything you think you know about dusty shelves, grimy counters, and that run-down feel you get at a lot of pawn shops. None of that exists here. Everything is spotless. The tools, the displays, the floors--clean, organized, and taken care of like people actually take pride in the place. It's honestly impressive. The inventory is awesome too. It's not just a pile of random stuff thrown together--it's well laid out, easy to browse, and full of quality items that actually make you want to look around. You can tell they care about what they bring in and how they present it. But what truly sends this place into another stratosphere is the people. The staff are unbelievably friendly, respectful, and genuinely helpful. No attitude, no judgment, no talking down to you--just real people who treat you right. They take their time, answer your questions, and make sure you feel comfortable whether you're buying, selling, or just checking things out. That kind of service is rare anywhere. In a pawn shop, it's basically unheard of. And then there's the owner, often there with his dog just casually walking around like it owns the place. Seriously--how often do you see that in a pawn shop? It completely changes the vibe. It makes the whole place feel relaxed, welcoming, and real. You don't feel like you're in a transaction--you feel like you're somewhere you actually enjoy being. And on top of everything else, they offer the best prices I've ever seen in the Fox Valley. Not just "fair"--legitimately the best. Whether you're buying or selling, they go above and beyond to make sure you're getting a great deal. You can tell they care more about building trust than making a quick buck, and that says everything. I've been to plenty of pawn shops, and most of them feel the same--grimy, cluttered, and uncomfortable. Mr. Money is the complete opposite. It's clean, it's welcoming, it's run by incredible people, and it sets a standard that other places don't even come close to touching. This isn't just the best pawn shop in Appleton--it's easily the best in the entire Fox Valley, and it's not even close.

Customer service is excellent, all employees are curtious, knowledgeable and willing to help in…read moreanyway they can. Store has a very wide variety of items for sale at reasonable prices. Amount of money on pawn loans is more than fair. If you are selling an item they give you a good price. Best pawn shop in the area!

Absolutely professional and honest, very willing to accommodate and help. I highly recommend them…read moreand would absolutely do business here again.

Not just a pawn shop but guns and sporting goods too. WI DNR vendor for hunting and fishing…read morelicense. Great selection of hunting and fishing gear. Rick the owner is a super great guy. Very friendly and he will keep you up to date on hunting and fishing reports. Real nice place to hang out for a while. Rick should put out a coffee pot though, just to grab a cup and b.s. a while. Highly recommend this place.

I came in with my husband to get gas and food money for our items and was treated unfairly and with…read moresuch disrespect and was ripped off by my items. Never again will I give them business plus they took my items that I sold and gave me and my husband four bucks and basically told us to get screwed. Very bad work ethic!!

don't waste your time going to this place. they only want high-quality items and then they lowball…read moreyou big time. I brought in a $900 item and that was in new condition and they offered me $125 for it.About 6 months later i went the with a stereo to sell.They gave me $65 and when i went back it was on shelf for sale for $240.So yes RIP OFF!! They know when people come in they need some quick cash so they take advantage of you big time and give you a very low dollar for high-quality items. At least if you go to Pawn America they don't treat you like that they're actually fair with you not like Fast and Easy Pawn.BOYCOT FAST&EASY PAWN GREEN BAY!!