Always on point, everyone is always so helpful and knowledgeable. Thank you for what you do.read more

Great staff and very efficient in taking care all of my banking needs. Best credit union in…read moreNashville. I would recommend them to anyone.

This is the first bank in 30 years that declined to open a bank account due to my credit, although…read moreI am a government employee for 3 years. So much for "Metro partnership" and "community". Stay away

Statements come months apart. Our last is September 2025. The branch on Bell Rd in Antioch. The…read morebranch on Old Lebanon Rd in Hermitage is hit or miss.

I am grateful for the wonderful support provided by Oula Horne during the refinancing of my house…read more Her expertise and attentiveness throughout the process were exceptional. Right from the first phone call to the finalization of the refinance, she listened and understood our needs. Her professionalism and knowledge gave us confidence throughout the process. I also appreciated her quick response times. We began the process in the first week of March and signed our closing documents by the end of the third week of March. Her assistance was invaluable, and we will not hesitate to recommend her to anyone seeking mortgage services in the future. Lathan and Bianca Woodard

Dealing with Reliance First Capital was a very good relationship. By that I mean they really got to…read moreknow you on a more personal level. I dealt with Suzanne. Horne at the Franklin TN office. She was very efficient and helpful. Her assistant Lisa Ann was also very helpful. If you're looking for a loan company that treats you on a more personal level level, this is it.

I was welcomed in upon my arrival by Joel. I informed him that I needed to make a payment on a…read morecurrent loan and needed to ensure a quick payment to be applied on that day. Joel was extremely helpful and expedited the transaction process. I received my receipt and was able to make my other appointment without delay.

I've tried all sorts of banks - large national banks, regional players, online only banks, and…read morelocal banks. WB&T meets my basic financial needs with great service, while most larger banks feel more sterile and distant. This branch has a warm, inviting atmosphere along with complimentary coffee and, occasionally, seasonal treats. The staff are welcoming and friendly. As a smaller community bank, their technology isn't as advanced as some of the larger banks, but they make up for it with personal touches. If you're tired of impersonal large banks changing policies, fees, and ATM networks, or just want a more personal, local touch, give WB&T a shot.

Had an excellent experience with Churchill. Dealt with Matt Ricci and he made the process smooth…read moreand painless. I cannot thank him enough. Churchill provides an app to which customers can upload documents from their phones and check the status of their loans as well. Just an excellent experience overall.

From the beginning I said I needed a construction loan, and that I chose them because they were…read morelisted as a preferred lender for a USDA rural construction loan. However, they seemed to have forgotten who I was or what I needed. Finally, Seth said he'd never processed a construction loan and wasn't even sure if Churchill did them. I got the run around for six months before firing them. I still need a rural construction loan.

Very helpful! Calls are always on time. People are very friendly. Praying they can get things done…read morefor us.

I am sorry, they should be like lawyers & not get paid till you get your money. No one should ever…read moreget paid up front!!!

I'm a small business owner in the area and just recently opened a business , personal and savings…read moreaccount with this bank over the past year . I have found that this particular branch is not helpful at all, in fact a teller named Katie was discussing my personal banking information in front of other customers while she did not realize I was standing in the line . Spoke to the branch manager who was very nice. However , the resolution I was given was lack luster and very off putting . I have used several banks over the years and this bank has some issues . Remember ..... we have a choice in banking and please choose another bank .

From the owner: Over its 115-year history, First Farmers has built a proud legacy as a community bank, earning the…read moretrust and respect of its team members, customers, and shareholders. Established in Maury County, Tennessee in 1909, First Farmers has expanded to 22 locations across seven Middle Tennessee counties. The bank serves as a reliable financial partner in both rural and urban markets, offering a comprehensive range of retail, small business, commercial, and wealth management services.

Carlos was great and very helpful. He went above and beyond and I would give him 5 stars…read moreseparately. I think it would be a good thing for the manager to analyze what percentage of customers come into the store and for what reasons. Every time I have come by I have been greeted begrudgingly and then had a 20+ min wait while 4-5 workers stand there or chat amongst themselves. Apparently they are only trained to do certain things--however there are far too few sales people and far too many stocking/inventory/return/troubleshooting at one time. Carlos helped so much when everyone else was unwilling to.

Extremely Disappointing Experience - Avoid Xfinity Mobile…read more Xfinity's service has been nothing short of a nightmare. In February, they sent me a phone that didn't even work out of the box. After multiple failed troubleshooting attempts with the contact center, I was told to go to the store. I made an appointment, showed up on time, and was ignored for over an hour. When someone finally bothered to acknowledge me, the representative was completely unhelpful and sent me right back to the contact center. Eventually, the contact center agreed to send me a new phone and asked that I return the defective one to the store. I did exactly that--only to be told at the store that they can't process the return and to go back to the contact center again. I've now spent over 4 hours on the phone going in circles with no resolution. The customer service is abysmal, the store staff is rude and indifferent, and the overall experience has been a complete waste of time. Xfinity clearly does not value their customers. Proceed with caution.