Nice guys set up our tent in a jiffy. Tables were clean, table cloths were fresh and perfect…read more Lights in our tent were just right. Fans kept our guests cool and comfy. Nice job guys.

Great Experience! From service to set up to tear down. The tent made all the difference in our…read morecelebration. Would recommend and would use again!

Okay - I'm not sure what happened to this place. I used them the past two summers to rent chairs…read morefor graduation parties, and they were great. Reasonably priced, very responsive. I picked up the chairs and the warehouse guys helped load them into my car, unload, etc. But then recently, I inquired about renting tables, chairs and linens for a bridal shower. First, their contact us form on their website wasn't working - some issue with the captcha. So I tried emailing with my request and questions about table options. I waited for days, and then I got an anonymous text with a couple of questions in return. So I'd respond, and then days would go by where I wouldn't hear anything again. I called several times and left messages, then I got another text a couple of days later. Finally, I got a text with just a price tag - no itemized breakdown of costs, no responses to my questions about table sizes, nothing. I left another message, asking for an itemized quote and haven't heard back. Its so surprising, considering how responsive and professional they were the past two summers when I rented from them. Itemized contracts, detailed terms. everything you would expect. This time there was none of that. Did they lose their sales staff? Are they going out of business?

Have used this company a few times for an annual event and had a good experience. This year has…read morebeen disappointing they are not responding to a phone conversation or email that I sent. Found another company who is eager to get our business.

We rented 10'x20' and 20'x20' tents with walls, lighting, tables, linens, etc. for a bridal shower…read morein May 2026. To say that Heartland did a great job in the planning, setup, and takedown would be an understatement. They went above and beyond all of our expectations - outstanding to say the least! Great people to work with - responsive, professional, patient, and experts in event planning. We cannot recommend Heartland highly enough and would not hesitate to use them again.

Heartland helped us with a tent for our wedding in September, and we have never seen such care and…read moreprofessionalism! They were able to do a same day set up/tear down, were cleaning, leaf blowing and setting up with such detail. It made all the difference in our day, and protected our guests from the constant sun exposure and was so elegant for our outdoor event. Chris is such a genuine and kind individual-he worked with us in a bit of a complicated situation and was able to find a solution so our wedding could be perfect. You will be missing out if you don't choose Heartland exclusively for all your events!

Do not use them! Poor communication-they don't answer the phone, had to send multiple emails asking…read morefor a phone call 30 minutes prior to delivery. Workers showed up in filthy muddy shoes without booties, refusing to remove their shoes and proceeded to track in mud and dirt all over my stairs and white carpet. Pictures of the room were provided prior to delivery. Extremely unprofessional!

Top Notch Rental Provided the tables, garden chairs, tents, bar set up, high boys as well as…read morecocktail round table for our 50th wedding anniversary garden party held at our home Al and his Office staff were very fair and professional in dealing with them. The two young men who set up the tables and tents were very efficient and quick. I would highly recommend Top Notch Rental

LONG REVIEW BUT READ BEFORE CONSIDERING USING THIS COMPANY FOR YOUR EVENT:…read more I should start out with saying I have been in contact with the owner Stacie MULTIPLE times and am left with nothing but frustration. Stacie is not a bad person but I do feel she is completely overwhelmed in running this business. I've been dealing with Funtime Services since April 1st 2025 trying to book a mobile petting zoo for my daughter's first birthday planned for June 2025 and the experience has been frustrating to say the least. Communication has been a major issue throughout the process, especially with Stacie herself since anyone else I did get to talk with couldn't help me in the slightest other than they'll leave a message for Stacie and then I never hear from her UNLESS I were to reach out and call and some how catch her available in office. Getting clear answers or even timely replies to emails has been nearly impossible. After multiple attempts to try and talk to Stacie herself once I did reach her two different phone calls I was turned away with "I'm busy right now doing something else , I can email you once I become available" (mind you then I'd never heard back at all) to which I'd have to reach out again and finally durning one of our last conversation, she provided general information she had to text to me at that moment and discussed two different pricing options for a petting zoo. She explained that she would be reaching out to two separate vendors at different price points. I informed her that I was more interested in the lower-priced option NATURALLY, but made it clear that I would be willing to book either one, as my main priority was securing a petting zoo so I would be waiting to hear back from her regardless who she was able to secure but to just let me know. So money was not the problem. Mind you any time I would voice my frustrations she keep reminding me "I don't make much money off doing this you know, at most I make $20" What should have been a straightforward booking has dragged on for over a month, and I'm still left with uncertainty and decided to not continue "service" with the company FunTime Services Event Rentals. If you're even considering Funtime Services for your event, just be aware that it may take an unreasonable amount of time just to start the process of securing your event. I really expected more professionalism and reliability for catering to such a nice suburban area like Naperville. Just leaving this review to show all what i experienced so anyone else out there knows what entails if interested in booking with them. Seriously proceed with caution.

I want to wish these people well in their new location. The two women owners are awesome, great…read morewith suggestions, honest with recommendations, and take a keen interest in customer satisfaction. We did have a slight mishap though and this is a good reason why when running an event it is important to confirm, confirm, confirm. I had suggested to my wife before our event that we call a few days before and the day of the event to ensure delivery. However we were all very busy and neither of us did. Well on the day of our event, the delivery was late. It appears our worst fears occurred and the drivers missed us. I called a half hour before the end of the window and spoke with Stacie. So it indeed was their mistake she immediately got on the case and stayed in touch with me until everything was corrected. Their prices are fair, they have a great new show room on route 59 which makes it so helpful to see tables and options in person. They also have a great selection and great ideas.I give a strong recommendation to consider them for your next party. Just make sure you take my advice and confirm your orders as well as your delivery!

Elegant Presentations was so helpful to my daughter and I as we planned for a baby shower. Suzie…read morewas very helpful and amazing to work with. Thank you EP for making the shower absolutely perfect. The chairs, the sashes, and your help was invaluable!!!

Amazing job from the Elegant Presentations team!! We had a vision and they took it and executed…read moreperfectly on it - down to the correct color. My best advice is to have specific examples (Pinterest boards) of what you'd like to see. We booked pretty last minute and they were wonderful.

Didn't keep promises, furniture missing and rental was prepaid. Order was incomplete. Horrible…read more Never again.

From the owner: Inflatables, Yard Games, Concessions, Tents, Tables, Chairs, Picnic Tables with Umbrellas and much…read moremore.

I rented a photo booth for my wedding. People were able to record a video after the pictures. When…read morewe got the pictures and videios back there was no sound on any of the videos. We didn't have a guest book because people were putting their well wishes and funny litle messages on the videos. Now I have videos of all my quests talking without being able to know what they said. I was really excited about this and it was very dissapointing that the company wasn't able to fix it. They provided a partial refund which I appreciate but I am still sad that I will never be able to watch those videos. The picutres turned out well - I would just make sure with the person working the booth that everything is set up correctly before the weding starts.

I'm updating this review after contracting with them. My initial review show me as disappointed…read morebecause they moved further north from us and charge for mileage which isn't a former customer's fault. And because the initial greeting lacked luster. I will use another Rental place much closer in the future, and will say 'Goodbye' to the Fun Ones. Marissa Dries is an excellent Event Coordinator. She's focused, temperate, pays attention to detail, and stays in contact with the customer giving status on the order. One driver who delivered all of the rentals and setup the outside propane heaters was Kristopher who speaks well of his employer and is very friendly. His helper couldn't understand nor speak English, and it just made me wonder how does he relate to English only customers. I get businesses needing to make a profit and will charge for every widget and perhaps even pay less experienced employees less, but I still don't get why. Lower your profit margin and vote people who have no clue how to manage a country out of office.

I just called to get prices to rent 2 pieces of equipment and after being on hold for 15 min the…read moreguy says "you gotta hurry it up buddy. I've got other people on hold and we are trying to leave" No thanks Rental Max, I'll happily take my business elsewhere.

I was pleased with my first experience with this rental place for a lawn aerator. They included…read moretwo ramps so I could get the aerator on/ off the pickup truck.