The customer service is on point, and a wide variety to choose from, and prices are greatread more

I've had nothing but great experiences with Leafy Peaks. The quality of the products is…read moreconsistently excellent, the prices are fair, and the delivery is always fast and reliable. Charlie goes above and beyond to make sure every order is handled professionally. He's friendly, knowledgeable, and genuinely cares about his customers. It's rare to find a business that combines outstanding customer service with such dependable delivery. If you're looking for a dispensary you can trust, I highly recommend Leafy Peaks. They've definitely earned a loyal customer, and I look forward to ordering from them again!

Good Bud for great prices fast and friendly staff!!!!!!!!!!!!!!!!!!!!!! Different varieties to…read morechoose from vapes edibles flower even have the accessories you need papers lighters torches bongs

I have been to dispensaries up and down the east coast and this is one of the if not the nicest one…read moreI have ben in. Amazing aethestic, huge variety of products, good prices, helpful and pleasant staff. Really feels fresh and unique when you walk in. Love it!

I especially decided to shop here because it happened to be less than a mile away where I was for a…read morefunction. And...I had checked out their menu online! This was the only place in the area where I could get brands I have been looking for. I was completely pleased with whole experience at Upstate Canna. Plenty of parking in front of the store. Pleasant check-in. Layout utilizes space efficiently so you can view products. Tremendous selection of flower and prices to fit every budget. many other products to choose from as well. I was very pleased with the prices on what I bought. Jeremy, my budtender was pleasant (as was Joe, lol) and knowledgeable about what I purchased. Overall, this was a great first-time experience. As a veteran of visiting six state's worth of dispensaries, I have had many good, some mediocre, and flat-out poor experiences (just a few). I will definitely visit again if I am in the Albany/Schenectady area.

I arrived at around 10am on a Friday to check out the first legally licensed by NYS upstate…read morecannabis dispensary. Very exciting! Not counting drive time, the entire process from line to purchase took 30 minutes. I overheard that the wait time is much longer after lunchtime. While the obvious reason for this is supply versus demand (one legal dispensary in the area), there are some other best practices I have seen used at other dispensaries that I think Upstate Canna should adopt: 1: A preorder process. I've ordered online at other dispensaries and they text me the information to present with my ID at the door upon arrival and that gets me into the express in and out lane. 2: Merch. There is a smoke shop and a candy shop down the street from Upstate Canna. Yet they have a entire space where folks just check in and wait on a u shaped booth. That is prime real estate to add snacks and pipes and such. 3: The check in person didn't know what was on the menu. There was a big screen sort of power point but if people are just going to sit around for 30 minutes waiting to buy, consider having a menu for them to look at while they wait or even just a QR code they can scan that pulls up the current online menu where they can... order ahead and pay to save time. Additionally, while they smartly had two atm machines on site, neither worked. Which is a obvious issue that I recognize they have only so much control over but, they're taking up space and not working which would suck for anyone needing to get cash to make a purchase. The above stuff being updated would bump stars up to 4-5 later for me. At the moment, they are the only legal shop in town so it isn't a big deal and easy to overlook but competing dispensaries will inevitably arrive.l and compete for my business. That was the needs work stuff that dropped them from a 5 to a 3 star. Now to talk about the good stuff! Customer service was friendly. From the check in to the sale. Staff were friendly and knowledgeable (except check in guy who was just friendly). I learned that Upstate Canna is going to be implementing a delivery service which is absolutely fantastic! Assuming they end up having a location close enough to me in Colonie for it to be used eventually I will. Product seemed pretty good but I need to do some more research over the weekend :) They have a good selection of local flower and vape blends. Even pre rolls and tinctures. Though the tincture selection was a bit limited it was still better than some places I've been. At the end of the day, if they can get their transaction time down to less time than it takes me to drive to MA and pick up my order (currently that is 48 minutes) and they make good choices about capitalizing on their first mover advantage in the region to adopt best practices, I am very optimistic that this local business will thrive and that I will be visiting again!

Worst dispensary I've ever been to .. prices are so high and not much of a variety. .please do…read morebetter

Well I wrote a review of an unpleasant experience and for the first time ever the owner wrote back…read moreand offered to make it right. I completely appreciate that. That is the best customer service I have ever had after a review. You can tell he really wants to keep a good business! I will shop there again just for that:) Thank you.

The Shop is great and very family oriented. It's mellow and Mark and the staff are very helpful…read morewhile never being pushy. After 20+ years without smoking there is so much and it can be overwhelming, but I never felt that way there and everyone I met from vendors to regulars in my short visits there while back in New York were memorable and the high was great from all recommendations! Great hospitality and knowledge. Point of sale was the only reason for one less star since I couldn't use my debit card; but it's wasn't a big deal as there was an ATM on site.

Today, I had the privilege of stopping by Robinson's Cannabis. There's a backstory to this…read morenewly-opened dispensary and the family behind such a milestone achieved! -- worthy of a look. The location is on Everett Road, which is home to many other pre-existing medical/wellness/health facilities. It's very easy to find and ultra convenient from all directions, with highways and main roads all within 1/4 mile. Parking on the side is easy, and Robinson's is across the street from Big Nic's Pizzeria and Albany ENT, OrthoNY. I was greeted with the warmest and promptly asked how I may be helped. Not pushy. Gave me time to stroll, peruse, and enjoy the airy chill ambiance. There was no annoying music, the lighting is perfect--not too high and the paint/decor scheme is monochromatic, cool, calming with a bit of industrial flair. There's amazing local artwork (for sale) adorning the walls and an attached boutique offering handbags, accessories and more. Here's what I'm really pleased to see: A Lounge area. As you enter through the door, you're flanked by beautiful antique theater seats which were saved and obtained by Mr. Robinson and family. To the left is a separate lounge area in development. The idea of a local place where one can make their purchases and then walk over to an attached lounge is stellar. Everett road has a few eateries and a bar. Not everyone wants to sit at a bar. It's an inviting environment with guests of all wants and requirements which offers a social meeting place with comfy big chairs, darker tone, and clean decor. Other dispensaries are designed to bring you in and out quickly -- like a traditional pharmacy. This does not have that "pharmacy feel" and rather encourages their patrons to stick around, be social, relax and enjoy. What a concept! After a genuine conversation about real life stuff...Mr.Robinson shook my hand, thanked me multiple times for my business and invited me back. You can tell a lot from a handshake. I assured him i"ll be back soon...and with my wife! A well-designed dispensary offering multiple items. A lovely crew and family with a passion for helping others obtain valuable plant medicine within a safe, convenient and inviting environment. I've been to several dispensary shoppes and each one offers a different experience. Although in the early stages still, it's got massive plans with new innovation yet-seen around here. Robinson's seems to grab me. It was a nice experience. Finally. Please check them out!

I think Pam is the greatest bud tender , I ever had the pleasure of meeting…read more she had all the answers to my questions . I surely will be back.The store is great.

I was very happy with the service and the quality. Use to get the matches there but they don't sell…read morethem anymore. I wish they would sell them again. Have sent some friends over there. They are also pleased.also returning to the dispensary on a regular. I also like the delicious service.delivery is very nice too.

Excellent service. Always a great selection & I save gas going here .. I like that it's always the…read moresame people and they know what you like