Thought my Nikon Z8 was due for a cleaning before an upcoming photography trip. Talked with Johnny…read moreinitially then dropped my camera off with Jack the next day. Both were very friendly and knowledgable. My camera was ready the same day (they did say 24-48 hours but was called as soon it was ready). Wow. So appreciate their attention to service. I am renting a lens for an upcoming photography trip from them at the end of the month. Their website is very easy to navigate for rentals. Their prices for rentals are extremely competitive with other local camera shops. So happy they are in Austin. Sorry it took me a bit to find them. I will definitely be back.

I shot fashion and beauty for 50 years and have bought gear from all the big guys from Sammy's in…read moreLA to B and H ...the guys at camera exchange are helpful and knowledgable on the same level...

As a professional fine art photographer, my partnership with a reliable photo lab is essential to…read morethe integrity and reputation of my business. I need reliable, high quality work delivered to the highest professional standards. Pounds has proven, again and again over my 15+ year relationship with them, that they are simply not up to the task. They have dropped the ball on me over and over, delivering a series of metal prints which are supposed to be 'ready to hang' that have literally fallen off with wall with more than 70% failure rate. Many of them have fallen within a matter of minutes after being hung. Others have fallen in the midst of month-long gallery shows which has been utterly humiliating on both personal and professional levels. How can I be taken seriously as a fine art photographer with such shoddy work that literally won't stay on the walls? And how could I even think to pass on such shoddy work to my clients? 'Shit rolls downhill' as we say here in Texas. No one operating under good faith would pass such a piece to their clients. And yet, pounds has done it again and again over many years. And they continue to treat their long-term, loyal clients with their high quality BS customer service while producing pile after pile of shit for their clients to deal with as it rolls on down the hill to their respective clients. What does this say about the people working at pounds? After several years of sticking with pounds despite such massive problems that have compromised my personal and professional reputation at galleries and amongst clients, I've come to realize that the customer service which kept me with them for so long is nothing more than lip service to cover up for their shoddy work. They have done absolutely nothing to fix the technical problem with the metal print float mount and hanging bracket system which was failing at remarkable rates. They have reprinted my work numerous times, and each time the prints fall off the wall even faster than the prints they were intended to replace. I've even tried to help them fix the problem by experimenting with solutions and found a heavy duty mirror adhesive that works with 100% success rate. I informed pounds of my solution, but did they use it or something similar in their own production? No!!! Why not??? I can only guess that the cost benefit analysis didn't work out, and that it's easier and cheaper for them to continue producing prints that fail than to produce prints their clients can rely on. This speaks not just to technical incompetence in the lab but to something far more grievous, namely a lack of personal and professional integrity. Pounds has caused me to lose clients, clients to whom I had to reimburse thousands of dollars in sales, they have compromised my reputation with galleries, and most recently they have caused me to miss hanging work in the biggest gallery show I do every year due to their incompetence and lack of integrity. I have now decided to end my 15+ year relationship with pounds simply because they cannot be trusted to produce work up to a professional standard. They can't even be trusted to produce work up to a mediocre standard! The only thing I'd recommend using them for is proofing because they're fast and cheap, and messing up proofs would hardly jeopardize a person's career. Any professional quality work, send elsewhere. Don't be hypnotized by their so called 'customer service'. After many years going back and forth with them and being sucked back in when my gut was telling me to jump ship, it is crystal clear that nothing has changed at pounds except now I can see them clearly for what they are. You've been warned. EDIT: Since my initial review, Pounds has reimbursed my past metal print orders as I requested after the repeated failures in the hanging brackets. I feel this is as satisfactory a resolution as is possible given the circumstances. Even so, I have decided to close my account at Pounds and am currently looking for another lab to send my work to.

Pounds is the finest lab in the U.S. I was a customer for several years in the past and they were…read morehelpful and professional at all times. Thank you, Pounds! J. Bordine, Wimberley, TX

The selection of art is quite good, especially if you're looking for a large statement piece. But I…read morehad issues with framing-- the joints didn't match up right and there were some dents. To their credit, they redid it, but the second one had even more issues. I ended up keeping the first piece, and I honestly don't really notice the issues anymore, but I expected better work from a professional frame shop. I suggest going elsewhere for framing, but again, their selection of art is really great.

Best custom framer and art dealer in Austin! As a member of the interior design trade, I was…read moreimpressed with the quick turn around and the incredible print and framing quality. I will definitely be back.

We were 99% certain we knew what the problem was with my lens when we brought it to Sorin, the sole…read moreproprietor at Eurotech. I'd done ample research and my lens was behaving exactly as others' have. There were even online videos with the same reproducible symptoms, and a specific part needed to be replaced. So I figured I could get my repair done at Eurotech, as Sorin has worked on many lenses previously. He told me there'd be no charge if he didn't repair the lens. The shop is very old-school in how it's run; there are claim checks, no website to check on your gear, and you must call him during business hours to determine the status of your repair. His phone mailbox is perpetually full. Eurotech is located in a small office within a building with other small businesses. The office is cluttered with all manner of camera parts and intact cameras, and there are few clean flat surfaces in the place. I was a bit edgy about leaving my camera and lens there, but the reviews and articles on Sorin gave me confidence. He asked me to call several business days after I left my equipment. When I called, he told me the lens was very clean inside. Evidently he was thinking that dirt infiltration might have been the problem with my lens vs it needing a part replaced. He continued to go down that path, apparently unwilling or unable to get the part. My lens was reassembled and I picked it up in the same condition as I'd left it. While Sorin was pleasant and making jokes when we originally dropped my lens and camera off, he was not very friendly when we picked it up. I'm leaving the review at 3 stars because I got my camera and lens back and there was no charge (although I missed my camera and lens for the 10 days or so they were in the shop). I do think it's nice that Sorin didn't charge for his time, of course.

I don't think I can say enough good things about Sorin. He was thorough, knowledgeable, and a great…read morehelp to me getting my old camera ready for our son to take on their honeymoon. He also is a very interesting person, and I thoroughly enjoyed speaking with him. I recommend him without any reservations.

Smoking Mirror is a community of super talents artists, I've had work done by Sando, who truly…read moremakes the process a great experience on so many different levels and is super knowledgeable, esp about pre-hispanic art, but also turned my vision into tangible art. Super impressed! I plan to get work from some of the other artists also because they all have unique styles. Jerrid does amazing portraits - I haven't seen anything like his work in Austin. Would highly recommend to any and everyone!

It was finally time to replace some old glasses and King & Rose is in my building. It was easy…read moresetting the appointment and they handled the insurance part as well. The Dr was really helpful as I thought I might try contacts. She explained the pro and cons while helping me decide. I stuck with glasses, had a great vision test and was set. Then came the glasses. They have an incredible selection of frames and the gentleman that helped me was good and spot on related to my style. He selected several frames to try and I loved them all but ultimately decided on the 1st pair he selected. They look and feel great.

Very convenient, and had a good eye exam. Roland, the optician, did a good job getting the lenses…read moreright and the frames to fit well. It's not a bargain place, but I feel like I got what I paid for. I do wish there was a slightly bigger selection of frames, but I found something that worked for me.

Bob was incredible, he genuinely cared about my camera and went ABOVE and BEYOND working on my…read moreHasselblad lens. Communication could be better, BUT I don't know what the other reviews are talking about, Bob is a master of his craft. He very much cares about his customers, their cameras, and their wallets! I 10/10 recommend!

PCW kept my Mamiya 7 hostage for 7 months. The communication was horrendous. I luckily received the…read morecamera back. I have no idea if they actually even fixed it yet but I can already say that you should avoid this company at all costs.

I recently brought several pieces of art to the Vintage framing studio, and wow, I was so delighted…read morewhen I saw the selection of vintage frames. I could've spend all day there picking out different frame/art combinations! Jennifer was also extremely helpful! She definitely has an eye for design and was able to help me select wonderful frame, mat, and art combinations. I requested a special glass because I don't like to see the glare on the glass when I'm looking at the art. She was able to find glass that reduces the glare too. Overall, I'd highly recommend the vintage framing studio! Your art will be unique and Jennifer's work is top notch. I also found it to be very affordable compared so some of the big stores or getting it done online!

Jenn framed two pieces for us - just awesome work and so, so affordable compared to custom framing…read more We will definitely be back for framing any new pieces we have (as well as some old ones that are waiting for a frame).