I approached Hoffman at the beginning of March to install a new handrail, newel post, balusters,…read moreand fix a broken step for the primary staircase of my home. Once the work was done, we would have them then install a runner. We were excited to use Hoffman from all of the amazing examples that they shared on social media of staircases and homes they 'claim' to have renovated. The sales team in the store was as you would expect for a boutique mom & pop shop... an air of pretentiousness in a relatively humble environment. After insulting my wife & I by assuming we were looking for a budget-friendly deal, we ultimately were left to search the store and pick out the runner we wanted. After deciding, we scheduled measurements for the following week. As we attempted to leave, the salesperson insisted on following us out into the parking lot to put samples in our trunk, however, I believe this was a further attempt to 'size-up' our budget based on what we drove. Anthony, the third generation in this family-run business, showed up at my house the following week. He was here for approximately 20 minutes, took the measurements, and advised he would be in touch in about a week once all of the materials were in. He advised everything needed to be special ordered. The job was quoted at $4,000. I accepted. One, two, three, then four weeks go by without hearing from Anthony. As it had been a month, I called the store to find out what the cause of the delay was. They advised that the materials were expected to be in at the end of the week, and apologized for the delay. I was completely understandable, as I was just happy to have Hoffman come do the work in the first place. Afterall, the pictures they continued to share on social media looked amazing. I wanted the same in my house. Three more weeks go by, then I get a call from Anthony saying they are ready to start the work. I was thrilled. Anthony's 'team' showed up on a Friday towards the end of April. They demo'd my existing handrail and newel post. As they went to replace the broken step, they realized that Anthony ordered the wrong thickness, and the correct one would have to be special ordered (again). Given that 8 weeks had already passed, and frustrated, I called Anthony and advised rather than ordering 1-custom step, please replace all steps with standard thickness ones. He apologized and advised that the total cost of the project would now be $6,000. This was still well within my budget so we agreed, and the team would be back the following week to continue the work. The team shows up the following week, rips out all of the stairs, and replaces with 'new' ones, and 'finishes' the handrail/newel post. After two coats of stain, Anthony texted me and advised the project was done and we were ready for Carpet. Here's where the story really gets interesting: --Nothing installed was special ordered and is readily available at Home Depot. --Each of the 11 brand-new stairs they installed had scratch marks, pencil marks, or dents. --The newel post had approximately 50 blemishes from improper sanding/staining. --The balusters were installed upside-down! Then corrected via using glue and wood filler to partially cover all of the knicks and holes they just put in the brand-new materials. ---They did not stain the visible undersides of the new steps --They did not stain the backside of the handrail against the wall --Multiple sharp/jagged edges were left exposed --They did not clean-up their worksite, leaving half eaten fruit in my garage. --They used two different types of balusters after they 'fixed' the original mistake. --They did not come with their own sufficient materials and used my personal table saw/miter saw. --I come to discover that the 'team' Anthony sent to my house had not worked for him before, and were effectively unskilled day laborers. --At no point did Anthony ever come to check on the work. Clearly, Anthony/Hoffman contracted this project out, in an attempt to make quick cash off an unsuspecting customer. I called Anthony and told him to come look at the work. Originally, he was very combative and continually corrected the language I was using to describe the work his team did to my house (if the work looks like ..... it probably is). He tried to persuade me to let him come back and try again, but as he already dragged this process on for 2+ months and had his team at my house 5+ times, I was not interested. Given my dissatisfaction and the clear evidence that he had tried to scam me, he fully refunded my deposit and did not charge me for the work. I didn't want to write/post a review but given that Hoffman is still actively advertising their stair 'services', I felt it necessary to share my experience. p.s. the pictures hardly do justice to how poor the work really is.

This is our second experience with Hoffman Floor and Home which should tell you how satisfied we…read moreare with their work. They are fantastic from beginning to end. Tony, Anthony and Ed are very knowledgeable about the products and give realistic picture of how the project will go. They installed our Villa Borehsie flooring on the kitchen/living room level of home during a kitchen remodel. My wife loved for flooring so much that we brought the team back to put the same flooring down in our ground level family room. The install team was great. They worked clean and got the job done in the time that Anthony estimated it would take. I am glad we went with Hoffman floor and home for our flooring needs and expect to see them soon enough when we are ready to do the bedroom level of our home! Thanks guys!

This company and every woman who works with them is a complete blessing. I was drowning in clutter…read moreand was feeling so frustrated with not knowing where anything was. I would buy multiples of so many things because of it and had no system for storing anything for my children. Natalie's wonder team tackled our kitchen, basement, kid's rooms and our office in such a short amount of time it was incredible. Not only was every woman the utmost professional, they were/are the kindest people I've met! They brought a glowing energy every day. They made the experience truly joyful. Thank you to Dara, Tessie, Talisa, Liz, Yani and Carla and of course Natalie for completely changing our lives! I am eternally grateful and almost hope that I make more mess so I can work with them again.

I had consulted with a few professional organizing companies back in December and decided to go…read morewith Swoon Spaces due to their professionalism, fair quote and reviews - I have to say, it was the best decision I could have made! Natalie and her team were incredible! Everything was exceptional - from the seamless communication, shipping storage solutions ahead of their visit, providing a price list for products, strategizing with the limited NY city closet space and implementing their vision. My apartment feels like a breath of fresh air - everything in my drawers, closet and cabinets are easily accessible, beautifully organized and the best part is that these solutions will last!! Thank you Swoon Spaces - I am so happy with the outcome!!!

Everything went well! Excellent experience, comfortable…read moreworking with, Incredible service!. Definite A+..

I'm a bit late, but we worked with Simcha and team on a home organization project last year. They…read morewere incredibly professional, managed a lot of personalities, and knocked the final result out of the park. I'm now based in SF, and I wish they had an office here

So glad I found Harmony Housekeeping! Reliable, reasonable and trustworthy. Will use again and…read moreagain not only for home but our rental properties, as well. Thank you, Harmony!

When my partner and I moved in together, merging our belongings felt overwhelming--we had different…read morehabits, different styles, and a lot of stuff. Enter Natalie, and everything changed! From the start, Natalie was incredibly helpful and professional. Even before our session, she provided thoughtful tips and guidance that helped us mentally prepare for the process. When she arrived, she took the time to walk through each area of our home, really understanding our daily routines before getting to work. Her approach was meticulous and intentional--she carefully went through each of our belongings, helping us decide what to keep, what to purge, and how to reorganize in a way that made sense for both of us. Not only is our space more functional now, we also feel empowered to keep it that way moving forward with all the learnings Natalie has shared I cannot recommend Natalie enough! She made what felt like an impossible task completely manageable, and we'll definitely be working with her again for any future organization projects. If you're feeling overwhelmed by the clutter, do yourself a favor and call Natalie!

I've had the pleasure of working with Natalie in four different homes in three different cities…read more Not only can I recommend her without hesitation, but I would also urge anyone on the fence with respect to hiring an organizer to call Natalie. She is an absolute game-changer. Natalie has an incredible ability to survey a new space quickly, assess what you have, overlay your feedback, and optimize a layout. The efficiency of her organization is only closely approximated by the efficiency of Natalie herself. While personable and engaging, Natalie is also incredibly efficient. On one project, we moved through years of old clothes and an entire home in two days. With her uncanny, natural ability to process disarray/discordance and her broad experience with small and large spaces alike, Natalie almost instantly "knows" what's going on, provides a suggestion and helps execute the remediation. I have worked with other organizers, and no one comes close to Natalie. Other organizers focus on one of the following: aesthetics (without functionality), purging (without organization) or organization (without purging). Natalie manages to organize your home by providing thoughtful suggestions to help thin out duplicative or unnecessary items (if needed) and establishing a functional system that enables you to maintain the organization indefinitely. Bottom line, Natalie is the best. Hire her, and you won't be disappointed.

I'm a Realtor. Over my 38.5 years of doing this, I've seen many truly horrible horrible people who…read morejust rip off homeowners. Unfortunately my experience is that this isn't unusual. It's really hard to find an ethical and professional company. So, I am thrilled to be working with Norah Nelson and her crew at vinylpiggy.com What a wonderful group of people who are ethical, truly care and so very professional. Norah is limitless in her knowledge of antiques and collectibles. Her encyclopedic knowledge is more than impressive. Integrity is her middle word - she does the best for her seller and is fair with buyers. Plus she is a genuinely terrific lady. The Tenafly house I called her in for was extremely challenging in many ways. Still, Norah got everything organized and ran a very successful estate sale. This is the only company I am recommending to my clients. Period. Contact VinylPiggy.com and don't look anywhere else. You'll be so glad you did.

One of the Best estate sales! Always great items at fair prices. I'm never disappointed and always…read moresurprised by the value of treasures. Helpful friendly staff too. Norah is the Best!!

You definitely want to use Kaprelian Carpet and flooring of Hawthorne NJ for any of your hardwood…read morefloor Needs. It was truly a positive experience from the initial estimate through the completion of the project. They were professional and patient with all my questions and concerns every step of the way with no delay nor complications. Glenn and his team were fantastic, I highly recommend Kaprelian Carpet and flooring to anyone looking for a great price, outstanding products, and amazing customer service.

I used Kaprelian Carpet for The Woman's Club of Ridgewood's beautiful wool rug. Apparently The…read moreWoman's Club has been using Kaprelian for 40 years. The job wasn't a big job however Patrick did an amazing job repairing the rug. The rug had been repaired by Kaprelian before and hopefully will last to be repaired again. I believe Kaprelian is a second generation family run business. Patrick and Glenn have done a wonderful job carrying on their families business!

We connected with Jessica right when our kitchen reno was completed. I was overwhelmed with the…read moreprospect of setting up my new pantry. The timing was perfect as she started with a blank slate. I'm so happy we worked with her. She spent an hour measuring and got the right size bins for the pantry and dividers for my drawers. She's an expert so had great suggestions on where to put my pots and pans as well as pantry supplies. Everything is neat, labeled and organized. She also followed up a few weeks later to see if we needed refinements. I'm very pleased with my kitchen. We also had her work on our mud room organization and closets upstairs. I will definitely work with her again. Highly recommend!

Jessica does far more than come to your house and tidy up your junk. She TEACHES YOU--if you…read morewant--how to maintain your new and improved spaces and how to apply the underlying principles of organization to other spaces, as well. She is incredibly swift and efficient in her work. If you take a coffee break, you'll return in awe of how much she has accomplished while you are gone. What I appreciate most about Jessica is her intuition about what kinds of "zones" and "homes" should be created, not just for your stuff, but for the way that you live your life. 'Sounds hyperbolic, but seriously, life is easier after working with her to create homes and zones for everything that we need. I also really appreciated her communication style and timeliness, despite her full schedule. Jessica turned me into an organizing wiz, but when it comes time to call in a pro again, she's the only one I'll even consider. Thanks Jessica!!!!