run!!!!!! do not waste your money! nothing but a headache! i have been trying to cancel my account…read morefor over 2 months and they refuse to cancel my account or issue a credit. this is after filling out all appropriate forms and calling & emailing paramount acceptance and going in person to the actual location. i am not sure why they think they can run a company that does this to people. save your money and go to a place that is run better and respects it's customers. if i could give them 0 stars i would !

like the new equipment! great community. people and staff great. tons of younger people /…read morecollege students. early morning there's a pretty consistent group (that's when I go) and it's not too crowded early morning. new treadmills. couple different types. it's small but I like that.

This gym is the BOMB! I love doing small group sessions where the trainers are always watching and…read morecorrectly form if necessary. Such a warm and family type atmosphere. I came from a very large gym where group classes were huge and there was little to no personal interaction/correction.....this is so much better. Worth every penny!

While this gym just recently opened, it's very obvious the trainers care and want you to succeed…read more Classes are actually a small group (no more than 4) and are tailored to where you are in your fitness journey. Personal training and solo workouts are also options. Monthly check-ins are recommended each month to re-evaluate your fitness needs and accomplishments. I look forward to working with everyone here to meet my fitness goals.

I take a lot of yoga and Zumba classes and the instructors are top notch. Very knowledgeable in…read morefitness. I like the evening classes too as I work during the day. For $25 a month I take all the classes I want and the workout room which has basic exercise equipment. Big windows with view of the trees makes for a more enjoyable workout.

From the owner: Located at 2080 E. Williams Street Apex, NC 27539. Now there…read moreis one more reason to call Apex the peak of good living. Want a healthy lifestyle? Want to connect with others in your community? Make the decision to join the Community + Fitness Center. Inside the fitness center you will find top notch fitness equipment that you come to expect from a fitness center.  What sets us apart is our passion to serve the residents of this town and create environments for people to connect. What sets us apart is our passion to serve the residents of this town and create environments for people to connect. There are plenty of reasons you'll come back and invite your friends.

I've belonged to a lot of gyms and this Life Time is the best. It's like a fitness resort! There's…read moresomething for everyone here, and fitness equipment I've never seen before. There are numerous classes that are serious workouts. Yoga, hot yoga, stretch, etc. I'm not a swimmer, but if I was I think the swim facilities are second to none, both indoors and outdoors. The outdoor pool is awesome, and will serve adult beverages, which is a nice option. There's steam, sauna, whirlpool, and a clean and well stocked locker room. I joined as soon as I could and was there on day one. Love this place! Finally, shout out to Courtney, who is always there with a smile and exuberant hello.

I've been going to Lifetime Fitness Cary for about 4 years. Yes it's expensive, but I feel like…read moreit's worth it. I love the group fitness classes and I love that you reserve your spot in advance. They also just started a new Core Tone Reform class with reformers for regular members, and that class kicks your butt! I also really enjoy the sauna, steam room, and jacuzzis. Another benefit is the kids membership. My stepdaughter loves coming to the kids club for gymnastics, rock climbing, yoga, and more. I know that she is having fun while I'm doing a class. They have Parents Night Out on the weekends and that's such a nice perk! There's also day camps, which has saved us a few times when we needed child care during a school break. The pool is also wonderful in the summertime. The cafe food is average. I'd love it if the quality was amped up just a bit. The only thing I really ever get is the vegan PB& B shake. It's delicious! It has peanut butter, banana, cafe mocha greens, almond milk, and vegan protein powder. I haven't been to the salon yet, but it's great that this is an option. Overall, I love this gym and I would go every day if I could.

I love this place. Literally the best instructors, staff and overall community. From the time you…read morewalk in the door you feel welcomed and loved.

Great childcare, almost everything you need in gym equipment, fun & upbeat classes and instructors.read more

I've been a member at both the Garner location and now this Cary one. At the end of the day, it's…read morehard to complain about a gym that's only $10 a month, but let's do it anyway with some pros as well. Pros; -Members usually clean machines when finished -Cheap price obviously -24/7 Access -Convenient location (for me anyway?) -Almost like a 1 size fits all kind of gym - I've seen pretty bulked up guys, to slim relatively fit guys like me, to people that are just starting out in their fitness journey. Cons -Those damn bench presses are ALWAYS occupied -Seemingly always crowded -Weights are limited -No extras like other gyms (Sauna, pool, etc) Again though, 10 bucks, lol

I have been a Planet Fitness Cary client since 2018. I took a brief hiatus during COVID but…read morereturned once the facility reopened. I think that we have had a very good relationship. There was a time when folks at the front desk knew my name, and we exchanged pleasant salutations during check-in and check-out. Two weeks ago, I fell on the ice and broke my knee. I am having surgery next week and will not be able to work out until mid-July. I decided to pause my Blackcard Membership until July of this year. Well, that is when my road to perdition started. First, I tried to accomplish this task online. It is 2026, and most businesses allow clients to transact business online. Not Planet Fitness. The chaotic web client insisted that I call a toll-free number to accomplish this task. Ok, I contacted an individual in their offshore call center. Now, Mephistopheles was not his name, but I knew what he was up to just the same. After asking me why I wanted to modify my membership and other non-sequitur questions, he told me that he could not fulfill my request. He stated that he was not authorized for such transactions. I would have to call another toll-free number and talk to someone else who "could also not help me." Well, that made our ten minutes on the phone most worthwhile. After calling the second toll-free number and connecting with a domestic call center, the outcome was eerily similar. After discussing the issue for about 5 minutes, I was told that I would have to go to the facility, broken knee and all, and modify my membership there. So, I got a ride, broken knee and all, to the facility over the 5 kilometers. At this point in the never-ending story, my personal Dante's Inferno, my goal was to cancel the membership. So I did. The personnel at the front desk were extremely rude and showed no concern when a patron walked in with crutches and an extensive knee stabilizing unit. No "how are you today, sorry to see your misfortune," or even a hello. Just "matter of fact" if you want to cancel, cancel. OK!! My goal at the beginning of Gulliver's Travels was to suspend the membership until my knee allowed me to return. Now, my relationship with this business is over. When my recovery allows me to return to a gym, it will be to Life Time Fitness or some other quality establishment that knows how to treat clients. If I could give the Cary Planet Fitness a rating lower than one star, I would. Be very cautious of the facility! Any business that makes it this difficult to modify or cancel a membership cannot be on the up and up! Some people look at the price and ignore the value-added proposition. Sure, the price may look great, but the customer service and crowded conditions challenge the value proposition. Look before you leap, the Judgement Free zone is also a "customer-service" free zone! Planet Fitness, I hardly knew you! Bye! C. Harold McManus, Ph.D., CEO & Principal Divergent Thinker PROBE Consulting Company L.L.C. https://probeconsulting.com/

Used to be the staff paid attention to members coming and going. Now they congregate at the desk…read morechit chatting. I wanted to tan and the bed did not turn on. I called and the central number patched me through. Waited 10 minutes and it still wasn't on. Waste of time. I have noticed the staffing issue getting worse over the past two months. 3-5 people behind the desk and they don't greet you or even check if you've checked in. Hope it improves.

Same old story. Giving away memberships to kids. They park on the equipment and text on their…read morephones. Now they have also apparently commandeered the "temporary lockers by locking their possessions in place permanently. The gym is out of control with these kids.

I inquired here while I was searching for another gym. Since moving here I've struggled to find the…read moregym that meets all of my needs that's not a total inconvenience. I found this location to be relatively close to my home and I like that it's 24/7. I spoke with Andy on the phone and via text. The service Andy provides is excellent and Andy did a great job following up to ensure I could get a tour. Unfortunately, I settled on trying out another gym option but I look forward to circling back to Anytime Fitness if my current choice doesn't work out.

Non existent customer service. First off, this specific gym charges $30 A MONTH more than the other…read moreanytime fitness gyms in the area? How the hell does that make sense? When I brought this to the owner, his answer was "because our facility is top notch and we have a bodybuilder like atmosphere which encourages a higher level of training at our facility". The facility is not top notch. Every other anytime fitness I've been to in the area has more equipment and is cleaner. They also are never any help when you come to them with questions about your "contract". I got a new credit card and needed to remove my card that was expiring from my payment method. The process was impossible. 2 weeks passed before anybody could give me an answer on how to change my payment method. Then, when it finally got switched, I got hit with late fees and a service charge totaling over $100. An absolute joke of a gym. Stay away at all costs.