Thank you for taking care of my little fir baby. Thank you for standing behind your product and…read moreservices.

Had an appointment to take my dog in for a bath and get his nails cut. When we checked in, I asked…read morehow long it would take and was told 1/2 to 1 hour and I would be called when my dog was done. An hour passed and no call. I went to the facility - 70 minutes after my appointment. Was informed that my dog was in the 'tub' and I can come back later - they would call me. After a brief argument with the lady who checked me in about what she said, their commitment to keep their appointment times and her commitment on time, I decided to wait. Now I'm not that far away - about 20 minutes but it does not take over an hour to give a dog a bath and clip their nails. I finally got my dog back about 1 1/2 hours after my appointment. I hope booking an extra dog for $50 was worth it because they lost a customer. This is not the first time they didn't do what they promised - but I decided to give them a second chance.

They did a GREAT job grooming our toy poodle. She looks so cute! She much more comfortable now in…read moreNevada heat and looks good doing it!

Terrible. Dont have your cat boarded here. Dirty dirty dirty. Cat boxes I saw, just completely…read morefull. Don't have them trim your cat nails either. Completely butchered and now our cat doesn't want his feet touched at all. He was traumatized, we could tell upon pick up. Now when we put him back in his carrier he screams and claws to get out. We think he associates this now with the last trip taking him to this place and what happened. Never had any of this trauma before going to Pampered Pooches. Had to have our vet, twilight put him out to fix the nails. Awful. Just a warning to all. Now that I think about it, when we asked to see the cat area, there was only one cat in there with a full litter box, and other empty areas, with messy used boxes like they weren't cleaned, but no cats except the one. Should of picked up on this then. The one cat in there looked like it was a traumatized cat, not happy.

I would recommend for boarding but not nail trims when I picked up my dog he was bleeding all over…read morethe car his crate and I had to take him to the vet as they clipped his nails way too short pictures included for reference also they are not liable or accountable for their services so "go at your own risk" it cost me an additional $140 at the vet

Hi. My name is Miss Lake. I am a lab I love DOGTOWN in St…read moreGeorge My Mom and Dad take me here to play with other dogs and stay overnight when they travel. It is so fun. I love the people that take care of me here. Everyone here knows my name I get a bath here too sometimes. My Mom loves that. I love to smile for the camera and say HI to my parents who get a post card every day about how I am doing with pictures I highly recommend DOGTOWN. (And so does Mom and Dad

Well had a bit of an issue. But they called me and Jodi was very kind and did fix it. And she…read morehas always been very kind both to me and my dog. And honestly is the only reason I have boarded my dog here.

I normally don't write reviews like this, but after hearing what happened with my granddogs while…read moremy daughter was out of town for a funeral, I feel like I need to say something. These aren't just dogs to me. They are my granddogs, and they are deeply loved. I know how much my daughter worries about them and how seriously she takes choosing someone to care for them. I want to be fair and acknowledge that my daughter should have insisted on seeing their accommodations before leaving them. She knows that now. But she was leaving town for a funeral and had to make a difficult decision. She trusted that a business whose job is to board animals would provide a safe and appropriate place for them. While she was away, she kept trying to calm herself down by reading reviews and telling herself, "They'll be okay. They love dogs. They're taking care of her." She was 10 hours away and even worried that she was bothering the facility by asking questions. She wasn't bothering them. She was paying for a service and asking about the well-being of her dogs. Once she started feeling like something wasn't right, she began asking questions. She repeatedly asked to see where her dogs were staying and requested a photograph of the accommodations. Those questions were ignored. Completely. She wasn't given answers or reassurance. She was left 10 hours away trying to convince herself everything was okay while her concerns were being ignored. Eventually, she trusted her instincts and went to get her dogs as soon as she could. Only after the dogs were home did she finally receive the photograph she had been asking for. When I saw it, I was shocked. The accommodations looked like a prison cell to me. I have to ask: does that look like the kind of environment that would make a worried pet owner feel confident that "they love dogs and they're taking care of her"? If the accommodations were appropriate, why was it so difficult to show them to her when she asked? My daughter also specifically instructed the facility that her dogs were not supposed to be around other dogs and that her two dogs, who are sisters, were not supposed to play together. Those instructions were not followed. Being told afterward that those things were "allowed" does not make it acceptable. Allowed by the facility does not mean authorized by the owner. My daughter knows her dogs. She gave those instructions for a reason. And this is what concerns me about other animals. What if the next dog is frightened, reactive, elderly, medically fragile, or simply doesn't tolerate unfamiliar dogs? What if an owner specifically says their dog must remain separated and that instruction is ignored? An unexpected interaction can turn into a fight in seconds. Another family's animal could potentially be seriously injured because someone decided an owner's instructions were optional. My granddogs came home healthy, and I am incredibly grateful. But nothing bad happening this time does not make the decisions acceptable. You shouldn't have to wait for an animal to be hurt before safety and an owner's instructions become important. I am also very concerned about the difficulty my daughter had communicating with the facility. When you have someone's animals in your care, there should be a clear and reliable way for the owner to reach you, especially during severe thunderstorms when you know one of the dogs is terrified of thunder. My daughter wasn't being difficult. She was being a responsible pet owner. I'm thankful my granddogs are home. But I'm angry that my daughter spent so much of her time away trying to convince herself her dogs were okay instead of receiving straightforward answers from the people she was paying to care for them. Trusting the facility without seeing everything first may have been her mistake. But once she became uncomfortable and started asking questions, those questions should have been taken seriously--not ignored. To every pet owner reading this: ask questions. Insist on seeing the accommodations. Don't apologize for wanting to know where your animal is. Don't worry about bothering the people you're paying. And if something feels wrong, listen to your instincts. You are trusting someone with a life you love. My granddogs will never go back. I sincerely hope other pet owners learn from this experience before they find themselves miles away, trying to convince themselves everything is fine while their instincts are telling them otherwise. Our animals cannot speak for themselves. We have to speak up for them.

If I could give zero stars I would. Horrible place, with the new owners. I boarded my dog there…read morefrom Aug 21. & picked him up Sept 3. I noticed that he had gotten thin and was not his usually self. On Sept. 5th I had to take him to the vet. He weighed 13 lbs (on 8/6/25 he was at vet and he weighed 14.8 lbs which was always his normal weight give a few ounces). He also had fever of 103, and bloody soft stool and very lethargic. The next day I called kennel and told them what happened, I was told the owner would get back to me. No call from the owner, so I called again the next day. Same response. On Monday. 9/8 I called the previous owner, he told me that he would have the new owner contact me. The new owner Mckelle gave me a call that night. She told me after 2 hours they pick up the wet food (cans). Whether its eaten or not. My dog has always been a grazer (he eats when he wants too). Mckelle also told me that she would call me back the next day after checking the feeding logs. I never got another call. Basically they starved my poor boy and the damage to his system was irreversible. I had to put him to sleep on 9/9/25. My beautiful boy is gone because of them!!!! Avoid this place!!!!

From the owner: Next Level K9 Pet Resort is your one stop shop for all your pet needs! We offer boarding short/…read morelong term, daycare, in house trainers for obedience, personal protection, aggression, detection and much more. Grooming is also available! We thrive in understanding animals and truly taking your pet care to the NEXT LEVEL! Same day appointments available!

Angyla and Sally gave us the one thing you want when leaving your pets to go on vacation. Absolute…read morepeace of mind. We have only ever boarded our dogs since we moved to Las Vegas and I didn't like them being left alone at night in a kennel. I think it just adds to their stress of you already being gone. So I searched for an in home sitter to make things easier for our two dogs and two cats. These two are excellent at what they do and have the calm nature your pets will respond well to. Angyla came over to our house for a complimentary meet and greet which is such a great service. It's nice to see your pets interact with someone new. My dogs loved her and my German Shepard mix just sat next to her and demanded pets the whole time!! She even played fetch with my crazy cattle dog and he's very nervous around new people. Angyla took notes and really listened to me about my pets and their quirks. We ended up booking their overnight services for 7 nights and Angyla kept me updated with photos and texts which we really appreciated. My son missed his cats and she sent photos of them which he appreciated!! Their rates are very reasonable and our house was very clean and our pets were so happy when we got home. The biggest compliment came from my husband who said this was the most relaxed he has been on vacation in a long time and I give Hey Buddy ALL the credit for that. I have to add that Angyla walked my dogs every day and they are strong pullers and can be reactive! She impressed the heck out of me doing that. Cannot recommend them enough for spoil your fur babies while you're gone.

I called Hey Buddy Pet Services three days before going out of town. They answered immediately and…read moreset up an in home visit for the next day. Angyla came and met Sugar Plum and went over all of what I would want and need for her. I set up visits for the weekend for what was an extremely reasonable rate. They were here exactly when we had scheduled them to be and I was even able to add a two extra visits. They were extremely accommodating. It was like meeting old, new friends! Sugar Plum was in all of her glory for the weekend and I was able to enjoy a trip without stressing out. The communication was thorough and every visit. I would give this company 100 stars if I could. They will be my go to people from now on and I suggest you make them yours as well!

Friendly staff and most importantly my fur baby enjoys his visit He gets so excited when we pull…read moreup to the parking lot.

I'm a bit iffy on this place. Why? So I have been to a few of the daycares around town. There's a…read moreparticular style of daycare that I don't find to be very stimulating for dogs and this place kind of fits that format. While it is convenient for me, when I watch the cameras, it looks like the dogs are just wandering around like zombies. Usually other daycares have more interaction with staff. There's maybe one staff member to like 15 or 20 dogs. The other thing is I'm not entirely sure they actually understand dog behavior. Because a lot of the dogs are restless and have zero structure, they don't have great socializing manners. My dog is an intelligent breed who will correct dogs who are rude or in his face and it gets tiring for him if he's doing that more than the staff. So when they told me that they had put him away because he was air nipping at dogs, that was strange. I've never had a report of him having behavior issues. Now if they had told me he seemed tired and needed to be to decompressed, that's fine. Maybe it was the staff's wording. And why she needed to report it to me I don't know because that's just a normal part of daycare and dog behavior. So after reading the reviews I did see instances in which dogs that are being aggressive to begin with or annoying aren't being corrected and then when the dog goes to correct them, which is dog etiquette, the dog who asserts boundaries to protect themselves gets punished? That to me shows a lack of understanding about dog behavior. I've watched the webcams at other daycares, and staff know how to separate dogs or to keep things from escalating and know when it's appropriate to put a dog away in a crate for a little time without making the dog feel bad or without making the owner think there's some big issue. I'm trying to gauge whether he actually likes going here. He comes home tired but not looking happy. And whenever we go there in the morning, he tends to whine, which he doesn't do at the other locations we've been. So this one will probably start getting rotated out of his daycare choices for the week. But on the positive side, I do like that they have a little events for the dogs or special treats and get your permission. I just don't feel very confident that it's anything more than just like a room full of dogs all walking around in circles. Like at least interact with them a little bit? Maybe add another counselor or two per group? Make me feel like everybody is taking classes about dog behavior and understand different dog breeds and how dogs are meant to interact? Also the webcam never seems to work very well. I'll watch on the phone or don't even try to watch on the laptop and it goes in and out but at least they have a webcam because barx parx doesn't. And there may be people and dogs who love this place or love the locations in other parts of Las Vegas but for intelligent breeds, I just don't think this place is very stimulating or matches well with his needs. Maybe this is just what happens when you take a bunch of dogs regardless of personality and throw them in together. Dogs have different play styles and some dogs are annoying to other dogs. But here, it just feels like a major free-for-all. The staff are mostly friendly, but maybe also communicating different things to the dog owners in a different way would have probably avoided me feeling less confident about this place because now I'm worried about who my dog is with during the day. If you don't know dogs, that's kind of concerning.... And I'm not seeing anything in my experience or my dog's reactions or through the webcam that makes me feel confident... And with that many dogs per one counselor, I can see where it would be easy for a dog to get hurt.

I am incredibly disappointed with what happened with my dog today. I am grateful that you guys…read moretook her in for a gland expression, but when there was no issue there, the groomer immediately started trimming my dogs nails without asking! That was my first problem. Second problem is, the word trim could be replaced with HACKING. Indiscriminately using clippers on her black nails, which is already dangerous because it's hard to tell where the quick is, and lo and behold she cut at least one too short. Immediately there was blood, which she tried to say was HERS!! She wouldn't have told me if I hadn't seen it myself! Third and final strike. I said we do them at home, we use grinders, and was being ignored while listening to commentary that they were practically grown into her feet (give me a break). I just wanted to get my dog back so I tried not to throw a fit and that was my subtle way of trying to say "we do them, you dont need to". I am horrified by the fact that if I hadn't seen the blood that she tried to hide, she wouldn't have told me. I am just shocked by the lack of respect, care, and transparency - I know mistakes happen, but this could have been avoided. If she'd had the respect to ask about performing additional services on my dog before just deciding to do them (would have said no), been mindful of taking small snips once she took it upon herself to just do things I hadn't asked for (or switched to a grinder - standard practice for dogs with black nails), and after making this unfortunate mistake she should have told me what she did instead of trying to lie about it!! Even just from a veterinary care standpoint, I NEED TO KNOW! What foot, what nail(s)!? We all should hope that this was just a little knick and my little senior lady doesn't go lame or you will be hearing from me again.

My dog spent the weekend boarding there and came home extremely thirsty, as if he had not been…read moregiven enough water he drank one and a half large bowls right away. He also didn't seem like himself and was clearly off. It makes me concerned that the animals may be left alone for most of the day on weekends. We chose boarding so our dog wouldn't be alone, but his condition when he returned was upsetting. He even growled at us, which is completely out of character for him. In addition, he had sores that lead us to believe he may have been attacked by other dogs. It's very distressing to think that our well-cared-for, trained, and loved dog may not have been treated with the same level of care. To the owner, If animals are not being cared for properly, this is not the right line of work for you. The environment is also extremely loud, making it difficult to communicate with staff you can barely even say your pet's name and be heard. To other pet owners it would be best you find another place to take your pet.