By far the best vet in Charleston and surrounding areas. They provide quality care and they always…read morefit in for emergencies or things that come up (during open hours). I switched from a local vet and haven't looked back since. They're staff and Dr's truly care for each animal and it shows in how they run the business as well as treat their patients. Our twin Boxers and elderly cat have all received quality care in a timely manner thanks to this team of professionals!

They were so good to my boy Biscuit and when the time came on 05/05/2025, they were very…read morecompassionate and caring. I cannot thank them enough for all they did for him. Their establishment is clean and I even laid on the floor with Biscuit on that heartbreaking day and they told me to take as long as I needed.

Dr Payne was a complete and total condescending, unapologetic jerk beyond measure and that is the…read morelast bad vet experience I will ever have at valley west ever again. Almost 30 years of loyalty and the quality of professional staff is so elitist and unapproachable once they see you as high energy when ur in emotional crisis over your sick family member and are at their mercy. Well, no more no way not ever again! C-ya around valley west u guys have some serious problems.!!!!!!!!

This clinic is amazing! I'm traveling (from Arizona on my way to Maine). I accidentally gave my…read more18-pound Jack Russell Terrier small training treats coated in dark chocolate. I forgot I put 2 Lindor truffles in my pocket. I called my vet in Arizona. They weren't terribly concerned, but my dog's breathing was getting heavier and he was whining. I stopped at the Visitor Center and did a Yelp search. Valley West was close and had great reviews. They were so kind to have a vet tech take a quick look, listened to his heart, checked his breathing and seemed quite confident that the amount of chocolate he ingested wasn't of concern. They did lete know he might have runny stool, but they thought that was a remote possibility. We were a walk-in visit. The kindness from everyone here was far above and beyond. Thank you all so much!

Words can't describe how much better a trip can go if you know your baby is well taken care of !!…read moreMy baby is a #120 Chocolate Lab that thinks the world revolves around him ( my fault) and he comes home from TOTC with the same thoughts. Best of the best!!! Thanks for all you do!

While MOST of the veterinary care there had been superb (although REALLY overpriced each time),…read morewhat finally opened my eyes to what this place is actually about, was when my cat got extremely sick around January 6th and I had to take him in. I had just spent a whole lot of money on the Christmas holiday and had $664 left to spare for my cat to receive help. As I explained to Dr Leadman that I would be paid in a week from work again, if there were anything else past the 664 I was able to pay that day then I would gladly pay the remainder of the bill in a week. I was immediately shot down and they made sure the bill came out to exactly $664. Well then a front desk staff member called me to ask if my cat was any better and I told her he was not. She said she would note that on my chart for Dr Leadman but she knew that I had said that I didn't get paid for a week. Well would you believe that down to the exact day that following week. DR LEADMAN calls and leaves a voicemail to check in and see how things are going and if my cat wasn't doing any better then "I may want to bring him back in for another exam and maybe some more x-rays." I would have more respect for that voicemail had she came right out and just said "We know you got your paycheck today, so come back in and we can see what amount you are willing to waste on another trip here and send you home with a cat that is still sick. BRING MONEY!!!" Like I said at the beginning of this review, most of the veterinary care that my pets received here was great, Dr. Dascolli was amazing and several other experiences there were also fine, but to bleed anyone down to the exact dollar amount they tell you they have to spare AND send them and their pet home still sick and suffering, THEN call back "to check in" the day that you know there is more money that you can possibly rip them off for? That's despicable and enough for me to never return there again for any reason. Lesson learned!

I recently took my cat to the vet for a double ear infection, while there they stated my cats…read moreSeresto flea collar was too tight for her, so they tightened it. Trusting these people I didn't think anything of it until I go to take the collar off and she has an open sore around her neck from the collar. I called the vet, upset as anybody would be, and I was met with no apology. I was then hung up on by the front desk clerk or whoever took the phone from her. I would never take my animals here again, especially with how they handled their mistake.

I will never go back to this place. My 6-month old Havanese received his first grooming today…read more Since a friend recommended I consider a puppy cut, I asked about it. I opted for the cut with the exception that the upper body hair be trimmed to half the current length. What Chico got was instead all his hair cut to ~1". Luckily I got there in time to save his tail & ears. The groomer (owner?) said that's a standard puppy cut, but when I reminded her of our discussion a couple hours before, she started making excuses, so I had to remind her a couple times of my initial request before she apologized for her mistake. She offered a 20% discount & even figured that incorrectly. Obviously no tip was given. Chico & I are both in shock. He's not the same puppy he was this morning!

5 Stars isn't enough! I can't leave a better review for this place…read more I've never seen my dog's coat so even before, and it's never been softer! Both of the women in the store were delightful and you can tell they truly show love to the dogs. There is a designated gated area for play both inside and out with water bowls, toys, beds, etc. While leaving, he was rewarded with treats. :) On top of ALL of that - they finished super fast. I was told it'd be an hour and a half to two hours & it only took an hour and twenty minutes! Thank you so much, Top Dog! I am recommending to all my friends.

I LOVE this service and adore Patty. Our poopers love her too :)…read moreThis service is worth every penny. Very timely and very thorough. It makes the yard much more enjoyable because as with all good intentions we never got around to cleaning the backyard as often as we thought we would. This service has saved our yard, it is pretty and green and doesn't look like we have two 80# dogs.

Very nice people. Trained 2 dogs at different times. A poodle approx 6 years ago and a goldendoodle…read moreapprox 1 year ago. Not the lasting results we hoped for. With both dogs. Maybe encourage returns for refreshers in 1 month and 2-3 months. I feel more hands-on people-training is needed.

Caring vet, knows her stuff. I'd recommend her to anyone seeking a dog, cat or small animal vet.read more