My mom was there for 6 months. I found some staff members to be outstanding and go the extra mile…read more Many were very kind. However, there was a significant staff turnover and I think that had a negative impact on the quality of care. My mom was a higher functioning memory care resident and really got lost in the shuffle because her needs were not as great as other residents. She spent most of her time in her room. When I suggested that they could perhaps do more engagement activities that would be suitable for people at her level, the senior management person I spoke with suggested that I consider hiring a caregiver so she could get more attention. I also agree that the food was pretty bad. I moved my mom to a much smaller place that is not as aesthetically pleasing, but where the staff has really gotten to know my mom. The food is better, the room is bigger, the price is cheaper, and most importantly, I don't worry about whether my mom is well cared for when I am out of town.

The Solana East Cobb is a wonderful Community! The care staff is amazing! The Memory Care Director…read moreengages with the residents and you can tell she really loves her job job!!

I cannot praise Lateisha and her company, Tender Love and Care enough. We were in a bind needing…read moresitter-bed care for my 90 year old mother after a fractured hip repair. She is currently in memory care and it was important for her to go home to familiar surroundings & rehab there. Lateisha met me the next day after calling her and stayed the night. She and her team are lovely, well trained care givers and I was relieved and confident in the superior care my mother received during her recovery. If you need help in any way, Lateisha Brown/Tender Love and Care is an Excellent Resource! Pat

TLC is responsive and reliable. I need help caring for my elderly mom from time to time. I had…read morehad some negative experiences in my mom's healthcare in the past, so I was skeptical at first having someone come in our home to help. My fears have been lifted. With TLC, I know I can get quality care when I need it. I feel very comfortable with their care of my mom. My mom and whole family love them.

My mom has been in many rehabs in the past, but this place by far is the best. I have nothing but…read moreaccolades for Pattie, Pinky, Regina and the rest of the staff at Sandy Springs Rehab. The physical and occupational therapist are caring, professional, kind and do an amazing job to help the patients rehabilitate. I was here every day to visit my mom for a month. I got to see first hand how they cared not only for my mom but the other patients. They come to work with a positive attitude and always show kindness and respect to the patients and their families

My experience with Bailey Springs Nursing Center while my mother was a resident was extremely…read moreconcerning and, at times, alarming. Within just a few days of admission, I was informed that my mother was not eating. When I asked what alternatives or interventions had been attempted, I was told none. Despite this, she continued to be given medications that are intended to be taken with food, which led to repeated vomiting of whole pills and worsening nausea rather than addressing the root issue. I was also told directly by staff that residents are only given bed baths a few times per week. During my mother's stay, she was not taken to a shower at all. On one visit, she had a strong odor and staff rushed to clean her only after realizing I was present, which raised serious concerns about her ongoing hygiene care. Care coordination was also unreliable. I communicated well in advance about a scheduled neurology appointment and the need for transportation. This was not properly arranged, despite multiple follow-ups, and incorrect information about her insurance was given. More alarming were the changes in my mother's medical condition. At one point, she appeared heavily sedated without clear explanation, with noticeably dilated pupils and altered responsiveness. This was especially concerning given her condition and care needs. She had also been complaining of abdominal and pelvic pain for days without appropriate diagnostic follow-up. When I ultimately took her out for her appointment, her condition was so concerning that she had to be admitted to the hospital immediately. She was diagnosed with a severe UTI involving E. coli and had lost six pounds in approximately 10 days--something that speaks to a lack of adequate nutrition and monitoring. There were also clear safety issues. My mother requires a protective helmet due to a prior craniotomy, yet she was placed in a chair without it and left unattended. I have documentation and records supporting these concerns. Based on this experience, I strongly urge anyone considering this facility to be extremely vigilant, ask detailed questions, and closely monitor their loved one's care.

BEWARE, Please use extreme caution if sending anyone you love, or even slightly care about to…read moreNortheast Atlanta Heath and Rehabilitation. There is multiple articles and videos that have surfaced showcasing the awful care provided to their patients. Every single person associated with this facility should be absolutely ashamed of themselves.

https://www.google.com/amp/www.nydailynews.com/amp/news/national/video-shows-nurses-laughing-wwii-ve…read more-calls-article-1.3641863. This is a video from 3 years ago of 3 nurses at This facility laughing at a war vet as he begs for help. This place needs to be shut down immediately. It's embarrassing that it is still " caring" for elderly people.

My wife is a resident in memory care. She was moved there in Dec 2024 from another facility having…read morememory care. We are so pleased with Berman Commons specifically because of the wonderful caring staff and their adapting to each residents personal situation. In addition, the activities are abundant and varied. The nursing staff goes to great concern to involve each of the residents into these activities according to their abilities and desire. The general staff and management is fully involved with the patients and their families- knowing their needs even though there are many residents in both independent and memory care living. The place is beautiful and well maintained and the food is very good. Thank you Berman Commons for the excellent atmosphere and care. I feel thankful and grateful for this facility when I visit and leave my wife. Chuck Marcus

I have been at three places and all have had ED's that either or too busy to talk not at…read moreBirmingham Commons the ED Lisa Minor is always available to talk to you. She knows every resident and truly best ED I have caring and reliable activities is the best of I have been music global in every thing is something to occupy. Lisa Minor is a beautiful person. Birmingham Commons is a beautiful place. culinary is good and is always changing with new recipes. You will never regret coming to Berman Commons. Please come you will enjoy.

Lack of empathy, lack of knowledge of staff with high level dementia needs. Lack of medical meds…read morefor needs of behavioral issues. Lack of oversight with belongings and training with caregivers in memory care.

Put the phone down on me three times because I wanted them to locate a particular staff member and…read morethey have no idea who is working there and who isn't and can't be bothered to look it up or even ask around. These are not people you want to trust with a beloved family member.

Today's visit to the beautiful Sterlings Estate, was for a Aquatic Therapy appointment with Ms…read more Elana Larrier, PT. Which I may say she is the best. Ms. Larrier was very professional and her empathy towards her patients health issues was amazing. Yes!! I'm a 40+ woman who's body is in worst shape than some of these vibrant, full of life seniors I had to hop pass trying to find my way to the pool area. Yes! I said hop.... Geesh! go figure. Heck they where looking at me as though they wanted to ask if they could help me. Unfortunately today was just a medical visit. While hopping around (LOL!) I did noticed how elegant and huge the Sterlings Estate is. It has a very welcoming entrance with whom I believe maybe a concierge to help you with what your looking for or answer any questions you may have. Today was a nice gentleman standing in waiting. Again looking at me like..... he was waiting for me ask to be pointed in the direction of my grandmother or something. NOPE!!!! He was polite with telling me the way to my destination. The Sterlings has a grand dining area with plenty of seating. I noticed also they have what looked like a coffee area, wellness center and plenty more activities for the seniors in your life to enjoy. I'm here today to get the full benefits of their heated salt water pool. The Sterlings offer Aqua therapy for people who don't live on campus. My health insurance had them on the list of places to choose from. I chose The Sterling Estates, because I have driven pass about 4 times and thought to myself.... Those look like a nice community for my mom or great aunt to live. Not knowing I will be the one visiting before them. But a least I had the pleasure of seeing what little of the community I could see. And I can say it was a memorable one.

Beware Not everything is a polished as it seems. The…read moremajority of the personal aides are up to standard for a place that is supposed to be a 5-star experience. They absolutely need better top staff members. Never try to reach the "nurse". She is unavailable by phone. They seemed to be really on top of things prior to our actual move in. Not the case at this point. The actual facility certainly needs a face lift. There are no automatic doors to the interior garden and patio area. Thus, if you are in a wheelchair you are not going out without help. If you decide to dine in your room, your meal is brought to you in a styrofoam box at the end of the meal service in the dining room. So you are going to get your meal an hour later. Oh great, almost in time for you to go for the next meal. I will not go on. Most of the residents are happy there. But, let's be real. Change is hard enough who is going to move again?