The entire staff at Vitas Healthcare was amazing with their support, comfort, and guidance they…read moreoffered as we cared for Dad through his progressive Alzheimer's and transition through his end of life with the highest of dignity. Without their commitment and compassion, the journey would have been so much harder for all of us. We will forever be grateful for each and every one on the team.

When you call for your initial conversation the call staff is rude and unprofessional! If that is…read morewhat you get when you make the initial call I can't even imagine the care. When a loved one is making that first call it is not easy so if you cannot handle that then this position is not for you the one answering the phones. First impressions leave a lasting impression.

These people are the best at what they do. Professional. Caring and so much more Cant thank them…read moreenough for the outstanding service they provided to our family.

My mother died this week in a nursing facility. Our experience with Hospice Of the Chesapeake was…read morepoor. No consistency of care. We would make urgent phone calls and the operator would promise someone would call us. Didn't happen. They promised to come out after starting my mother on morphine and they never returned. No wound care was ever done as promised. No supplies were ever sent after the first box. We had 2 excellent visits that we were there for over a 31 day period and we thought we would get care for my mother. Those nurses were wonderful. We never saw anyone after the morphine started. I had to take video of my mother screaming in pain to get help. We begged for our mother to go into the Hospice House and we were continually turned down. There is no patient portal to read and see what is going on. When we needed support in her final 2 days no one came as promised and no one called. Even the facility where my mother was in became concerned by their lack of presence.

Calvert Hospice (CH) is an organization I have supported for over 8 years. They are a small non…read moreprofit organization that makes a big difference in the lives of Calvert county residents. This hospice is amazing. My father was in a for profit hospice in Prince Georges county (now out of business) and his care was terrible. Calls for advice or assistance were not return, I was yelled at by a nurse who told me my question could have waited until morning. To many things to go into. CH has a staff of kind, caring individuals who always go the extra mile and minister not only to the patient but the family. The services offered to ease anxiety and fear are second to none. They treat anyone with a need regardless of their ability to pay. The Hospice House is something that people don't realize they need until it becomes a part of their lives. The same with bereavement services and other trainings. CH is always looking ahead to ensure that Calvert County has the tools they need to handle losses. Rock On Calvert Hospice!!!!!!!!!!!!!!!!

Calvert Hospice is horrible. Don't ever use this hospice if you want a chance to say good-bye to…read moreyour loved one. Don't ever use this hospice if you want your loved one not to suffer. My aunt suffered so much. Horrible! This is treatment you could only find in the dark ages. This hospice hastened my aunt's death for no reason! She was sent home from the hospital with a completely broken femur, yet hospice took her on and dosed her to such an extent that she slipped away and died. When she clearly and lucidly told you she didn't want any medicine, you put it in her mouth against her will. Wow, who does that? Really? You hospice people think you had the right to treat a broken femur?? No way! You should have INSISTED she be in the hospital for God's sake! People trust you to be the caring professionals. The hospice staff member even said, "Oh, we weren't prepared to treat a broken leg!" This is clearly the way you run your business....over-medicate when you see fit. That is NOT WHAT her family wanted, believe me. The worst part....every time you manipulated her broken leg (to insert catheter, clean her back, etc.) SHE FELT IT AND SCREAMED IN PAIN! So much for your overdose....it didn't even keep her out of pain! Our grief of losing our aunt to cancer has been compounded with the ongoing PTSD we now have of hearing the flashbacks of her suffering, never being able to say good-bye, and knowing her early death was caused by hospice over-medicating her. You should know better, and you should definitely be out of business.

My dad was in horrible care with this place. They don't care about anything but a paycheck and what…read moreyou can give them. They kept telling my dad who had pancreatic cancer stage four that people graduate from hospice and people can drive on hospice and all this stuff that is not OK. My dad went to their hospice house was there five days and suffered the entire time my dad was an amazing person and good to everyone he came across and he didn't deserve to suffer like that and it's all of their fault. Do not let your loved ones go to this hospice company

This is the worst hospice organization ever. My mother is dying with late stage Alzheimer's and…read morecancer and unfortunately this is the only hospice organization in her area . The one lady that comes visit her every week is 70 years old, has had a stroke, and has to drive over an hour just to get there and really isn't that much help . My niece is taking care of my mom at home the best she can . My mom is in a hospital bed now because she fell and broke her arm in three places . Two assistants from hospice were supposed to come out 4 days a week to help my niece bathe my mom . Yesterday when they called my niece said first of all they sounded like they had attitudes and she was worried about that , and second of all they never showed up at all . I don't understand why people take jobs in that type of Industry that don't care . Find another job that fits your personality better. This world needs caretakers that actually CARE!!!

Clean and more like a 5 star resort hotel. Beautiful place, flowers, staff. Staff was very…read moreaccommodating.

It feels strange to give a review for a place where one spends their last moments, but as those…read moremoments are so valuable, it is important to highlight the great work that Delaware Hospice does. I spent the last several days of my father's life with him at Delaware Hospice, and I was beyond impressed at the care both he and our family received while there. The facility is beautiful, both inside and out. Every patient has a private room with a private bath, and there are patios and plenty of green space to walk around in or look out on. The rooms are of a large size, so there is ample space for loved ones to gather comfortably. The staff were warm and knowledgeable about my father's condition and what he did or did not need at different stages at his decline. I was really touched that we were allowed to bring in the family dog, who meant so much to my dad, to say goodbye. I don't think I am expressing myself well enough here to do this place justice, but I will say that I live out of state now and have thought to myself many times since my father's passing that I hope that when I am at the end of my life's journey I have an equally kind, warm, and understanding environment to take my last breaths in. I don't think they could do a better job.

Just got off the phone with Mary Brennan, my case manager, who literally hung up on me regarding my…read morehome PT and OT. The skilled nurse Akosua came out last Monday, I specifically told her about having two insurance's which NEEDED to be utilized in aspecific way. I reiterated it multiple times. She stated she would give the information to Mary. Today I get a call at the end of the day 4:47 pm, that my PT and OT can't continue bc they just became aware from today's provider who sent in the information that they now have to verify benefits and this can't be done until Monday... So this has now further delayed my healing. This is so very unprofessional on so many levels!!!!!!

From the moment I called, I was immediately put in touch with an intake coordinator who provided…read moreinformation as to what to expect. She contacted my Dr. to get all the information and a hospice nurse was at our door the next day. Followup was wonderful and I would highly recommend them.

Bright Star has an excellent staff. During my uncle's illness, they were very flexible. Care…read moresometimes changed daily and I know I created a challenge for the staff, especially Linda, who maintained their schedule. They always accommodated my changes even last minute. Bright Star's nurse, Kathy, was available to answer questions and make suggestions to improve care for my family member. The nursing assistants arrived on time, fixed meals if needed, provide transportation, and even helped with exercises. I was very happy with the care my uncle received and thankful I found Max, owner of Bright Star. I would not hesitate to call Max if we are ever in need of assistance again. Sharon

From the owner: BrightStar Care is a leading home care and medical staffing agency aimed at providing A Higher…read moreStandard to those entrusted to our care. Our professional care teams, each led by a Registered Nurse, deliver expert, compassionate, and personal care to clients of all ages, including Veterans.

My brother was placed at Gilchrist. He received great care and the social workers were extremely…read morekind. I would definitely recommend.

This was my first experience with hospice and I was not impressed. A nurse visited only once per…read moreweek while my father was weeks away from dying. They provided pain meds, a bed, and other supplies but were not always easy to get a hold of. Voicemails went unanswered as some went on vacation without notifying callers that they were out of the office. The family is expected to have nursing/CNA skills without any training or you have to hire private help since no CNA help was provided with this benefit.

This is a beautiful facility, and I felt that my mother, who suffered from dementia, received good…read morecare during her three years there. However, after her sudden death within a day or so of hospital admission earlier this summer, my brother and I had some questions about her care in the last weeks of her life. The staff we spoke with appeared quite defensive and vague about her recent symptoms and treatment, as if fearing that we might pursue a lawsuit or something. They offered us NO words of condolence and essentially showed no sympathy. If anything, they tried to give us a guilt trip for not visiting often enough. We were handed a couple of garbage bags to remove her things from her room and then were left alone. Overall, my brother were disappointed and disgusted by the fact that we received no sympathy card from staff nor any flowers nor any other simple gestures of condolence--despite our paying the facility a few hundred thousand dollars for her stay! It's obvious to me that Integrace Bayleigh Chase (formerly William Hill Manor) is more centered on income and profits than care for its patients and their families. I had higher expectations, especially given the price point.