Don't be fooled. Front desk and dinning staff are good people trying their best. The assistant…read moreliving and care is questionable. Management of care team is poor and not sure they know what they are doing. Common theme everywhere. If your love one has too many health issues they won't do well here.

Have nothing but positive things to say about Brightview. All of the staff are great. Everything…read moreis kept clean. Family is encouraged to be there and participate in activities. It is comforting to know that my Mom is in such good hands at Brightview.

This is our primary care physician. They are attentive and conveniently located to our home. We…read moresee Dr. Everhart and he is very competent. Everything you would want in a primary care. Recently my husband had some medical issues. He called over the weekend to check on him and shared his cell number to make sure we had the care he needed while he was out of the office. His kindness and willingness to go out of his way was impressive!!

Dr. Fry was recommended by a friend for my son, and after having a somewhat negative experience at…read moreanother primary care practice we decided to give it a shot. As anyone who's read my other reviews will know, I always have to preface medical reviews by saying that I've been a nurse for over 20 years and tend to be pretty critical of healthcare in general, so a 3-star rating for this office would be a 4-star rating for anything non-medical. Just to provide some perspective...... Getting an appointment with Dr. Fry can sometimes be a challenge, and his office staff are not the friendliest people on the planet. They've never been overtly rude, but just kind of abrupt. However, as I've sat waiting in the waiting room I've overheard multiple phone calls that appear to be from long-time patients (apparently HIPAA rules don't apply here) who seem to have a good rapport with the staff, so maybe we just haven't broken the ice yet. The waiting room itself is pretty small, and I had to laugh at the signs taped to the walls telling you to please sit up straight in the chairs....to improve your posture but also to make the chairs last longer. I can honestly say I've never seen that before in a doctor's office! Be prepared to wait a while, as I've yet to see him run on schedule. Our longest wait was about 45 minutes, but typically it's only about 15 minutes past our appointment time. The actual amount of time spent with Dr. Fry has never been more than 10 minutes, and that's a LONG visit, so I can only assume that his other patients are more complex and require more of his time. As for Dr. Fry himself.....he's a bit too casual for my tastes, but it works for my son. His general appearance is reminiscent of a college stoner who's just rolled out of bed. He's very direct and kind of "jokey" with his instructions, but he gets his point across and does listen to what you're telling him. Like I said, this is a little too casual for me, but for a 19 yr old boy it's just what he needs to make him feel comfortable and open up to talk to him. So if my son is happy and getting good care, I'm happy.....end of story.

Charter Senior living is an Amazing Facility! They truly care for their residents and the joy is…read morein the air and it the faces of their residents!

This place is the worst. Don't put your loved one there. Our parents were at Charter for a little…read moreunder a year in assisted living and there were numerous problems with poor management and unprofessional staff. The call buttons rarely worked, and when they did function, nobody came for 45 minutes. The nursing staff didn't make necessary medical appointments, housekeeping was mediocre, basic maintenance requests were ignored, memory care residents were left alone with few activities (our mother was in memory care several hours per day for a few weeks), and our parents were regularly shouted at by the cleaning person in retaliation for a family member complaining to the director about how filthy the room was. We gave the facility a year to try to improve, but in retrospect we should have moved them out within the first month. Only the meal delivery staff and the physical therapy staff (an independent company) were kind and compassionate. Ditto for the receptionist with the little dog. The head of wellbeing/nursing has a negative attitude and shows no compassion toward residents or family members. She appears to hate her job. The executive director is checked out and rarely on the premises. When she learned our parents were moving out and why, she offered zero apology for the many ways her facility was in breach of contract. Save yourself a lot of stress and find a better place.

What a super group this is. I broke a metatarsal bone simply by stepping wrong. Snap, that was all…read moreI felt. I went to one of those 24 hour emergency offices. They X-Rayed my foot and said nothing was wrong. So I walked on it for about a month until a good friend suggested I see an actual foot doctor and recommended Dr. McKee. The amazing staff took great care of me. So polite, so professional. They took X-rays; found the fracture, and in a air boot I go. Dr. McKee took the time to show and explain the X-Ray to me and answer all of my questions. I was in and out fairly quickly, without feeling rushed. All my fears put to rest and a good feeling that, finally, my foot will be alright. Amy and Katie are off the hook in the front office, some of the nicest people you'd ever want to meet. The Techs were all professional and knowledgeable. I felt completely at ease and in good hands. (or should I say 'good feet') ! Angie M

They did the same thing to me. They demanded a credit card regardless of insurance coverage, and…read morethey don't have a schedule of services or costs. There's no insurance coverage analysis, or in or out of market review. And when I expressed legitimate reservations about it, the staffers gave me a hard time like I was raising a ridiculous issue. So basically you're agreeing they can charge your credit card anything they want. They could charge you ten grand for an exam, and there would be nothing you could do. This needs legislative or regulatory oversight.

Ginger cove has always been a great place…read more The food they serve here is like none other. I had the luxury of meeting one if there chefs Chris. Chris has an extensive background in food and creates just incredible dishes. I just wish they would allow more freedom to him to allow him to create healthy tasty dishes for the tenants and my relative that lives here.

This is a terrible place for an elderly person to live. Do yourself a favor and do not move to this…read moreretirement community. They treat the residents terribly and they will prevent you from seeing your loved one. They don't want you to see how unhappy your Mom and Pop are .