UPDATE 11/21: Although I wish I hadn't had to go as far as public criticism to get my issues…read moreaddressed, full credit to Chris - he was prompt, polite, and responsive. He heard me say that I was frustrated with the lack of communication, and has been excellent about providing updates and making immediate changes. Just being kept aware of what was going on was such a huge relief on its own, and he was good to his word about when things could get done. Within a day, I had new blinds (correctly installed!); within two, I had a new fridge that hopefully won't have any of the problems of the last one. Not a knock against the leasing office staff, because Taylor, Emily, and Lisa are equally friendly and professional! However, I know they may not be able to direct or get updates from the maintenance team in the same way as the property director, and so I appreciate that Chris did step in to resolve things quickly. ORIGINAL 11/19: Beautiful property...and zero accountability or follow-through. If there's a chip in my brand-new tub the day I move in, I don't want to be told, "We can't do anything about that." When my blinds are hanging out of alignment, don't fix them by re-installing the rail so that it's really obviously crooked instead and then tell me you can't do anything about *that*, either. When my fridge is broken and making enough noise that I can hear it through a closed door on the other side of the unit, send someone to fix it instead of telling me I should try to turn the cooling down (guess what? I already tried that!) And the leasing office KNOWS that the maintenance staff isn't following through. They KNOW the electronic maintenance request system is glitchy and marks requests as completed before they've actually been worked on, because they've said these things to me in person! So the fact that these are still issues is kind of appalling, no matter how polite and friendly the leasing staff are. I was so excited about this place before I moved in, and the last two months are seriously making me consider breaking the lease and finding somewhere else that doesn't make me pay a grand a month for the privilege of being stressed out and constantly frustrated.

They have high stars because no one reviews this because no one loves here. Also they recently…read morechanged the ownership name. Also, the gym, dog park, and pool sound nice until you realize you have to walk down a poorly lit path at night and that homeless people live in that area and under the bridge and the "security " don't walk around but either sit in their car or in the dog park on their phone.

Esty and Laura offered great customer service when I was searching for a new apartment. They were…read morevery kind. (I was very nervous because I had to make a decision in a few days). Esty showed me seven apartments! She also followed up within two days! The walking trails near the apartment are very nice. The landscaping is nice too.

New manager was excellent in providing my maintenance request fast. Maintenance was great and…read moreprofessional

Marysol at the office was great and was always on point. She made the move in process for my mother…read moreeasy and transparent.

We love how quiet it is here, and the amenities are nice. They have been hosting more community…read moreevents and bringing in food trucks, which are great bonuses. Trash service is handled very well, and the staff is excellent. The grounds and exterior, however, could use some attention. With a little more landscaping and upkeep, the property could feel as special as it has the potential to be.

I love living here. Staff is great! My apartment is the best! Very quiet, near everything I…read moreneed on a daily basis, and always friendly when I go to office.

I think these apartments are overrated. Property management will hear you're concerns but not…read morereally act on them. And yes the views are great if you have the money, just like anywhere else. If you are unfortunate to be on s limited budget you get to see a wall or a fence.

They charge you for all sorts of add ons when you get a price for rent your final bill will be much…read morehigher. The management expects the residents to do everything as in clean windows and shampoo the carpets when you move out. Very unrealistic expectations for rental units. It was a wonderful facility when Mark Taylor owned the property. Went downhill fast when northland took over, lots of extra charges and far less services

This is a wonderful place to live! Looks & feels like a…read moreResort. Management is great! Maintenance is exceptional! Ambiance gets an A+! It's definitely a 10!!

New staff members but all remains good. 3 yrs living here. its been great Location has pretty…read moremuch everything I need very close by.

I'm not understanding how people can get away with taking up the parking space other people could…read morebe using an from my understanding I believe the people who own this vehicle no longer lives in our community! I believe it's unfair for other people who lives here, who constantly have to find somewhere else to park , not only that but it honestly makes are community look trashy with all the trash that sits up on it I hardly ever see it move. Its completely unfair

I've lived here for 5 years and it is a beautiful and peaceful place, my kids love it!read more

Album Marana is a lovely 55+ community and convenient to just about anything we need. We stopped in…read moreon a whim one day and Shane graciously took us on a tour. We started out in a 1BR and we're now in a 2BR. It's a great place and we're very happy here.

Wonderful property and people make this a great community to call home! It is a nice clean place…read morewith friendly staff/neighbors, and all the amenities I'll ever need! It has been better experience than I could have imagined...very happy here!

AMAZING COMPLEX AND STAFF! Maintenance gets to my work orders quickly and office staff is always…read morevery friendly! The landscaping is kept up and if you are looking for a complex with fun resident events, you've come to the right place. This place is a hidden gem, so if you have come across it, don't miss your opportunity to rent here!

I have lived here for over a year now and everything is basically picture perfect for an apartment…read morecomplex. There's only one major issue I have: the AC unit in the apartment. It's so loud. It's 45 decibels when I'm sitting on the couch, and 61 decibels right underneath the unit, which is right outside my son's room. I keep my 2 bed apartment at 72 degrees and so the unit kicks on every 8 minutes for about 6 minutes. Imagine trying to watch a movie and you're interrupted by the AC unit every 8 minutes for 6 minutes, that's 48 minutes of your whole movie interrupted. You WILL have to turn up the movie, then it's too loud when the unit shuts off, and your house returns to silence, so you have to turn the volume down again. It's far from a pleasant living experience. I have submitted 5+ complaints about it and they do promptly check the unit however every time they have said it's not broken so they can't do anything about it. I have asked the main company if I resign my lease will they replace it, they said no because it's not actually broken. So beware. If you have anyone who is a light sleeper (like me) this WILL interfere with your sleep or if you have a baby or animals sensitive to constant noise. I had a knee surgery and had to sleep on the couch and this interrupted my sleep the entire 3 weeks I was on the couch healing. I told the office and they submitted a work order which is useless because the unit isn't broken - it's OLD, as dirt. This place is a great place to live, but before you sign that lease, ensure your AC won't ruin your every day living experience like mine does.