I had a wonderful experience with Budget Blinds of Rockwall. Multiple Roman shades and drapes- all…read moredone perfectly the first time. Mounted well and secure. Would absolutely use them again. Thanks

Incredibly expensive, quoted me 15k for curtains. My house is normal sized. Ordered the same…read morecurtains from wbroad for 5% of what they charged

It has now been eight business days and no one has contacted me. I am not sure if there has been a…read morebreakdown in communication or maybe just not interested in the job I want done.

Mark with Gotcha Covered has been a tremendous resource for me. I have Magnolia brand wood…read moreshutters that needed repairs. What I didn't realize is Magnolia went out of business many years back and never sold their patent so it was impossible to find anyone that could fix them. After almost giving up, I called Mark and he was able to fix the issue! He also helped me with some roman shades. He has a great selection and pricing is very reasonable. I highly recommend Mark and Gotcha Covered!

Worst experience with this company! Had a backyard blind installed a couple of years ago. The blind…read morecame off the rail. Reached out to the company and was assured it was still under warranty and they'll have someone come out to fix it however, they require a $250 service charge via check which I issued when they arrived. They came and said some parts were needed and they'll come back to fix it. They came back and said it wasn't repairable. Called the office to ask what next and was told the damage was caused by wind therefore, is not covered by warranty. I asked how they knew it was a wind damage as this seems like an assumption and excuse to not fix the damage. The lady I spoke to, can't remember her name. Maybe Jennifer chuckled and said " well I don't know what else could have caused this damage. You're not supposed to have the blinds down because it can't withstand wind more than 25mph". Excuse me??? First of all, we weren't told this. We were told this was a weather resistant blind and how on earth am I supposed to have blinds and expected to keep it up at all times? What is the purpose of the blinds then??? I told her we only keep it down at night and she said, "well, that's when you get the most wind". When else am I supposed to keep the blinds down? During the day when we're sitting in the patio? Or keep it up when it's raining and storming??? These are the times we need the blinds to protect our outdoor furniture and electronics! She did not seem to care at all and said all she could do was give me a quote for a brand new install! Haven't heard back from them since then and they never refunded my $250 either! Very terrible and deceptive company. I'll stay FAR AWAY!!!!

THIS COMPANY DOES NOT WARRANTY THEIR PRODUCT! I have used Classic Home Dallas for my entire house…read moreand never had a problem until I have needed to get a repair for something under warranty. I have both shutters and electronic blinds - all from Classic Homes Dallas. One of my electronic blinds stopped working back in August. I was still within my warranty period so reached out to the company to get my shade repaired. I have been mostly speaking with Jennifer. Over the past 3 months, I have heard every excuse to why my repair is taking so long, ie: we changed our systems, cannot find your original order, the company we used for these shades went out of business, the staff in our office quit (yet again - I think like twice now), we cannot find a motor, we are looking for a separate remote, and the latest, we found a motor and cannot seem to locate the hardware! Every excuse made it seem like it was MY FAULT! And when I asked to speak with the owner, Rick, well, he seems to be on vacation quite often. It took less time to get these ordered and installed the first time than to get 1 simple motor replaced. At this point (after 3 months), a new motor should have been ordered and installed - that would have been the right thing to do since it is under warranty. Not offer to give me a pieced together model that may not hold up! Needless to say, my patience has worn out and on top of it, I have a shade that has been hanging down for 3 months - unable to roll up or roll down!! Not great when it is the back of your house in the hot summer when the sun is going down! Every week that I have spoken with Jennifer, there is a new excuse! And at the end of it all, I still have a broken shade that is under warranty. I am just starting the review/complaint process here and will be making a more formal complaint against this company since I am losing all hope that anything will be done. Just thought I would share my experience for those that are shopping for shades! Product looks great, but you better hope something does not go wrong! Still hopeful that Classic Homes Dallas will do the right thing, but since I am at the 3-month mark, I might just be fooling myself and not dealing with reality!

We began working with Collin and his daughter in 2012 with a large customer order shade. When…read moreissues come up or we have new ideas, ROSS HOWAR is our go-to. Our 2012 customer shade needed some help for the first time recently. Walked into the store, received professional and personable help. Left shortly after with the solution to the problem 14 years later, they had our record and provided exceptional care. This quality of business barely exists any more. Highly recommend this business over all others.

I was looking for something to block out the midday sun because it had become impossible to work…read morefrom home. They arrived quickly, found exactly what I needed for my windows, and installed everything in no time. Now I can work in peace without any distractions.

Kayleigh was our designer/sales consultant and is amazing. She listened and made recommendations…read morebased on our conversation, my home and decor. She provided all options to keep us within our budget. Production of our shades took 3 weeks and they were worth the wait. Installation team was courteous and delivered a seamless process. Thank you Bumble Bee Blinds of Rockwall for making our Texas home functional and beautiful!

Outstanding customer service throughout the entire process. Everything was as stated, and we love…read moreour new purchase. We will definitely call them again with our blind needs. Jackson was awesome to work with and very knowledgeable with the product and installation process.