Try Netcong Hardware! As a painting contractor, I love…read morehaving this place close to home. The owner seems a little gruff, but service is excellent and prices are competitive with any Benjamin Moore store I have been to. Good hardware selection too, which most paint stores lack. Convenient hours and 7 days-a-week; you can't beat it.

I went here the other day just to kill some time. As soon as I walked through the door, I was…read moregreeted by a handsome young man who asked me if I needed help. I thanked him and began wandering up and down the aisles. I love hardware stores because they're filled with stuff that, when you see whatever, you think you can do something with it. They had a beautiful paint selection area and lots of little things like screwdrivers, axes, things like that. Anyway, the two people working there yesterday were very friendly and, if I lived nearby, I would probably try this place before I went to Home Depot or Lowe's since I prefer to spend money with "the little guy" rather than the big corporations. Support a local business and give Netcong Hardware a try.

Very friendly and helpful! Great paint and hardware selection. Knowledgeable staff.read more

This hardware store doesn't carry much of anything, make the trip to Jefferson hardware where they…read morecarry everything and anything you need with the knowledgeable staff, Hopatcong hardware won't last long if they don't step up their game and stock the shelves

This place is a tiny little hardware store, and they seem to never have anything. I go because it…read moreis close to my house, but I waste time because every single time I go I have to make a second trip to Lowes or Home Depot. There is a great Ace Hardware store on route 46 in Parsippany, that place has everything. I wish this place would just closed so I wouldn't be tempted to go when I need something small.

This is an old school hardware store. They have things you can't find. It's jammed packed with…read moreitems and the clerk who could be the owner knows where everything is. And they like when you just browse around. I need3d a clear hose 3/8 inch. I went to auto zone. Nope we don't have that. Ok. I went to advance auto. Sorry we don't have it. Ok. I went to station hardware. Do you have 3/8 inch clear hose? Sure come with me. He had rolls of diner sizes. How much do you needs. Maybe a foot. He gave me 2feet great how much. A dollar. This is a hardware store that brings back the good old days

Dear Reader, Please…read morejust go to Home Depot! It doesn't matter if I am in the Lowes Hackettstown or Lowes Mt. Olive, the customer service at either is horrible. Allow me to elaborate on today's experience. I walk into Lowes -Mt. Olive and head straight back to the appliance dept. I am looking for a new stove. An employee, we will call him "H" is assisting another customer. I stand nearby, never greeted or even noticed. I eventually say excuse me is there another employee in this department that can help me, "H" says, "yeah, he's around here somewhere" rather than him calling the other employee, I have to go on a damn scavenger hunt. The hunt turns up nothing. I return to the counter where "H" is still assisting the other customer who is now on the phone contemplating whatever purchase they are considering. I say to "H" can you call the other employee? He says, yeah... Like really? You could have done that all along? humph.. The other employee replies to the call after "H'" says there is a woman here needing help. The other employee replies, "Yeah, in a minute" Wow!! I wait around for a few more minutes, never to meet the other employee, I eventually say to "H" whelp Home Depot gets my money; "H" replies "okay, bye" I then go to the front desk to ask for the manager, giving a snippet of my experience today to the employee at the counter. A manager is called but again after a few minutes of waiting never comes up. I tell the employee at the counter, thanks and please let your manager know that they can read the review here, just like the rest of you. @Lowes-train your people @Lowes-poor customer service is not acceptable

UPDATE: Shout out to Store Manager (Mario) for working with me to resolve this situation…read more Good to know some people still have a heart and can apply logic despite "policy". Thanks again! ---- Original Post---- As a homeowner, my husband and I have shopped in both Lowe's and Home Depot for over 20 years. We have spent an extraordinary amount of money in both of these stores. We rarely need to make returns, but we just had a recent instance of having to return 5 bags of polymeric sand because we decided to have the job done by a contractor. I saved the receipt and my husband went to the store to return the sand. It was a VERY UNPLEASANT experience to learn that there is a 90 day window on returns (with receipt) and NO EXCEPTIONS ARE GRANTED FOR A RESELLABLE ITEM such as polymeric sand! Needless to say, we have made our LAST purchase at Lowes and I will be sharing this VERY NEGATIVE experience EVERYWHERE I can.

It's been a few years since my apartment renovation with Block was completed. I was overwhelmed as…read morea first-time owner and went with Block to help with the design, logistics, and execution. My first paired contractor was unresponsive, so I requested a new one. The second one was good, but I have been finding issues and missed details throughout. Lazy painting, incorrectly installed appliances, crooked fixtures, areas skipped or unfinished. Overall I'm happy with it (hard not to be given the previous state of my apt), but I wish I had kept a much closer eye during the process because Block didn't - I thought they were supposed to do hence their premium prices.

Overall pleased with Block and their support in our bathroom renovation…read more Our designer, Emily, was fantastic. Really helped make the most of our small space. Everyone else at Block was really responsive as well -- any questions we had were addressed promptly. The contractor they paired us with was really nice and responsive as well. Looking back, the two main things I wish I had realized going into the process with Block: - Many of their recommended materials were on the more expensive side. I wish there was more transparent (dollar amount) pricing, and comparison options (e.g. $80 hook vs $20 hook). - I expected our contractor to be more proactive with communication if their work didn't line up with Block's design. In reality, I needed to be more proactive in monitoring their work during the process. But I didn't realize that until far along into the process. Again, overall Block made the process really smooth and easy -- especially for someone with limited availability during business hours. Would likely use them again for a similar big project.

My wife and i decided to have out kitchen and 1 of our bathrooms renovated. They have contractors…read morethat did the work. The work was done very quickly and efficiently. Quality products. Would recommend them for any future projects.

peter k I did not visit his store as he states. They responded to my email request and said they…read morewould send it to a fabricator for a quote. I have never visited their store. I was never explained anything via email. I merely sent an email and I guess they sent it to the fabricator. They need to get their facts straight before responding that I visited their store. The quote also did not say whether it included a backsplash or without a backsplash no details whatsoever except the price of 8500+ for a small kitchen. They should know who they're sending these to and review them before sending quotes out. I don't I'm paying a little more for things but 2 1/2 times the price is absurd.

I can't say enough good things about the team at Innovative Closet Designs. I had the pleasure to…read morework closely with designer Michael Rifflard, whose excellent eye and great expertise ensured I made great design and materials choices. Michael's communication and handling of design iterations and my questions was superb. Eamon Smith made sure my install was scheduled and arranged well. He was flexible and very responsive throughout. Elliott and Donte were an amazing install team. They were very nice, on time, efficient , and skilled craftsmen and kept everything clean and organized. My closets and built-ins all look amazing and such beautiful materials. I am happy to provide the highest recommendation for Innovative Closets

We used Innovative Closet Design during a remodel to outfit the primary closet and add built-ins to…read morean office. We had high hopes after visiting the design room, reviewing the plans and paying a significant amount of money. Unfortunately, what we hoped for is not what we ended up with. Parts were installed incorrectly, there was dirt and writing left of pieces, the wood glue used on every single piece was dirty. They came back to fix it which slightly improved things but overall, the experience with them was awful and the final product was not worth what we paid for. I would not recommend this company to anyone.

Most recently, Tri-State replaced my kitchen counters with quartz. From start to finish, Daniella…read morewas EXTREMELY responsive and had a solution for all of the quirks that came with my project. I especially appreciated the same-day demo and installation and the attention to detail in every step of the project. Previously, Tri-State installed quartz in our new bathroom. We are very happy with their work on both projects.

Once I paid my deposit and completed the template process, customer service completely…read moredeteriorated. Communication became entirely one-sided, and I constantly had to chase the company for updates. I was originally told fabrication would take about 10 days. A week later, I called for a status update and spoke with Karolina, who promised to call me back. She never did. Another week later, I called again and was assured I would get an answer that same day. Again, no response. After several more days of trying to get information, I finally spoke with Daniella, who informed me that they didn't even have the stone yet. The installation day was just as frustrating. I was given an arrival window, but the installers never showed up during that time. No one called to let me know they were running late. I had to contact the office multiple times, and each time I was told an even longer wait time. Ultimately, the installers arrived nearly two hours after the scheduled arrival window had ended. During the sales process, they advertise that installation includes a "free new sink." What was never disclosed to me was that I would need to hire a plumber separately to make the sink usable. Additionally, Daniella admitted she forgot to send me the installation paperwork, which included important instructions on how to prepare for installation and what to do afterward. Customers should not have to discover critical information only after the fact because staff failed to provide the required documentation. What is most disappointing is that this company came highly recommended by members of my family. Unfortunately, the experience I received was marked by poor communication, broken promises, missed deadlines, lack of follow-through, and a complete absence of proactive customer service. Once the deposit was collected, I felt like getting accurate information or even a return phone call became a constant struggle. There are plenty of companies that value their customers' time and communicate honestly throughout the process. Based on my experience, I would strongly encourage anyone considering Tri-State to look elsewhere.

She did a beautiful job on my drapes for the living room and master bedroom. She was very…read morereasonable and achieved the exact look I wanted. I'll be using Grace Irene for all future work.

Grace and Mr. Friday were wonderful to work with replacing the foam in my sofa cushions and making…read morethem look new again. The professionalism in finding the best solution to my problem flat cushions was evident immediately . I highly recommend Grace Irene Window Fashions!.