This is a good company to work with if you need a loan. Honest & nice. I definately recommend.read more

From the owner: America's Financial Choice has been serving the short-term financial needs in Illinois…read moreneighborhoods for many years. We are a private Illinois company licensed by the state of Illinois and staffed by local people that understand your needs and concerns. We offer many loan products: Checkless Loans, Installment Payday Loans, Auto Title Loans, and Employer Deduction Loans. You have a choice! Apply now and let us determine the loan that is right for you. Terms, conditions, and qualifications apply for each loan choice. Click on the website link above to apply online or come in to any of our locations. If you have additional questions, please call the number above or click the link above to email us. We look forward to serving you.

I've been using their services for years. I only had 2 installment payments left but wanted to pay…read morethem off before the new year. I called to schedule having the remaining amount paid off in full out of my bank account on my following payday, they said they set it up. I was happy. Cash is tight, I needed this paid off. This morning I checked my account... they took out the installment amount... again. I called them immediately, and they made the correction on the spot! So quick, I was impressed! Great customer service, thank you!

This place was great. I went in today on a Friday after work when I thought maybe it would be…read morereally busy. There was only one other person in line. I was able to get my motorcycle title transferred in my name in and out within 20 minutes great place definitely recommend friendly staff

It was empty when I got there. The notary helped me and I was in and out quickly. Another currency…read moreexchange that I tried didn't have a notary.

Michelle Cruz it was a pleasure to work with you! Great…read morecustomer service. Very knowledgeable and very professional! She took the time to explain everything and made the process non stressful. Definitely recommend!

Michelle Cruz was professional, kind and understanding, she has excellent communication skills, the…read morequality of her making sure you understand everything she explained.

Terrible waiting 25 min and the person is trying to ask personal info to me while helping someone…read moreelse...been coming here for 10 years they need to get Maria back or at least someone who know what they are doing ... moving forward will go to a different location

I was there this morning to get something done and Irma attended to me. Having read all the bad…read morereviews I wasn't expecting much, but Irma was wonderful -- she was attentive, polite, professional, friendly, and really quick. I have no doubt I'll be back at this location if I need something from a currency exchange. Thank you, Irma, for your impeccable customer service!

Horrible, unkind management that won't help you at all if anything goes wrong. Don't risk it, go…read moresomewhere else! I bought a $50 money order here and the order (plus receipt) somehow fell out of my purse the same day. I immediately reported the loss to the manager here, who initially was really nice and said we could file a stop payment or forgery with the fulfilling bank in 30 days. I had written my name on the order in pen before I'd left the building, so I assumed there would be no problem. 30 days later I returned, and the manager showed me the order had been cashed by someone who was not me. He refused to file it as a forgery, saying that the grainy photocopy he had from the bank showed "no evidence of tampering" -- even though with how horrible the image was, you really couldn't tell for sure! Furthermore, there was plentiful evidence I'd bought that order! (Security cameras, employee testimony, the fact I reported it missing the same day with proof I'd bought it...) When I asked what my options were to get my money back, the manager started shouting at me about how it was "only $50". It's also clear he didn't believe I'd bought it, even though he'd made a note in his own handwriting about the whole situation the day I reported it missing. I tried to remain calm even though this man was being unnecessarily aggressive and rude towards me. When I asked for a copy of his note -- just so I could show proof of the loss to my accountant, accepting I couldn't get the money back -- it took almost 20 minutes of me begging and explaining and pleading to get him to even make a simple photocopy of his little incident report (I run a nonprofit so keeping my books perfectly in order is really important!) And when he finally did, he wrote on it in big letters that he didn't believe me and that the order showed no evidence of forgery. Suffice it to say, a currency exchange experience is not really something that should stick out to you 9 times out of 10, but the one time that something goes wrong you want to have someone kind and understanding who's willing to work with you. This is NOT that place. There are many other exchanges nearby that I intend to take my business to. Lesson learned -- don't just write your name on a money order in pen before you leave, also detach the receipt and keep that separate. And don't expect the manager here to do anything but verbally abuse you if you need his help.

I have been a few times in this location and so far they provide good service and waiting line to…read morethe teller is not to long. They maintain social distancing during COVID-19 and tellers operate pretty quick. I got all the informations that I needed and account manager was very responsive. Definitely I will stay for a while with this bank. One concern that I have is online banking, chase have better design website.

As usual tons of people in line, 2 tellers and 4 private bankers doing nothing, they should be at…read morethe teller. Most crappy run operation, horrible lines, horrible service, I hate hate hate coming in. Just crappy foreigners working here can't understand you or know how to open a teller window. Avoid coming into this branch at all costs does Bank of America even read their hate reviews? If you are out there BOA all your walk-in beaches are horrible just miserable. Will you do anything or ignore auctioneers forever. Big banks obviously could give a poop about you.

The only reason I bank here is because this is the bank my home mortgage was turned over to...Aside…read morefrom the many issues with their website and policies with online payments which is just a general US Bank problem, this bank is poorly staffed....came here on an early Saturday morning almost 15 minutes after they opened, and there was already a line with very few tellers..and one of them was dealing with a lengthy issue with a customer... I think in cases like these to avoid customers having to wait an unreasonable time, the bankers, who was more than one, could've stepped up...to help get the customers taken care of...if they're not allowed to, then US Bank needs to reconsider this policy.. although the tellers have been nice overall, I've banked with Chase who gets twofold the amount of customers, and I'm always quickly taken care of...

Slowest drive thru ive ever encountered and every time. They are impolite and give big bills…read morewithout asking your preference. I try to avoid but often have no choice.

Horrible. I went one day and had to park far away due to lack of parking, get my young son out into…read morethe cold and walk all the way there just to see a sign on the door saying they closed early. No information on their website to alert people of this. Then I wait 2 days for them to be open again, return, and there is no staff that speaks English well enough to understand what I need. That's fine to keep a Spanish speaking staff on hand for those that speak Spanish but there should be an English speaking staff too. Total waste of time again as they would not fill my order because the lady couldn't understand me. Not to mention there is a huge step going inside and my son practically fell out of his stroller while I tried to get his stroller in while I was holding the door at the same time and the staff just stood there and didn't even help while I struggled to get inside. Will never step foot in this place ever again.