Luxury apartments, beautiful large apartment options, friendly staff-from the management down to…read moremaintenance, A gorgeous outdoor pool that feels like a resort style. The only downside is I feel they could have upgraded the kitchen cabinets into something more modern, and the bathroom counters and tubs are.... crap. They seem to have some type of a coating over them that continually chips off. I was notified of this occurrence when signing my lease. But it seems to be getting a little worse with time. I love to take baths, but I don't tend to take them here because paint chips would be floating in my bath- gross. I will probably call maintenance to have a ticket submitted to get that looked at and hopefully they're able to rectify that issue. Very safe gated community, people are always walking around and kids playing everywhere.

Do not recommend living here. Buildings are deteriorated and dirty and maintenance requests not…read moretimely. I tried to get a few basic things fixed and had to advocate for myself in order to get them done. The leasing agents were very nice.

I can't say enough good things about Altair at the Preserve. It's a wonderful area, convenient,…read morequiet, and very well cared for. The property itself is consistently clean and well maintained, and it's clear that a lot of pride goes into keeping the community looking great. Maintenance was excellent, responsive, professional, and thorough. Requests were handled quickly and done right, which truly makes a difference in day-to-day living. The management team really sets this community apart. Bristina, the manager, is highly professional, genuine, extremely helpful, and truly did her best to accommodate my family. She clearly cares about the residents and the overall experience. Rachel and Clayton were also great to work with, friendly, professional, and easy to communicate with throughout our time there. We ultimately ended up moving due to location needs, but that had nothing to do with the quality of the property or management. I've had my son living at multiple apartment complexes over the years, and I can honestly say this is by far one of the better ones, easily top three overall. I would absolutely recommend Altair at the Preserve to anyone looking for a clean, well-managed community with a great team.

The property has attractive units but is located next to a heavily trafficked highway, resulting in…read moreongoing noise issues that have not been resolved despite repeated complaints. There are frequent fees, annual rent increases, and limited responsiveness from management. Even a one-time online payment portal issue required residents to incur bank fees for money orders or cashier's checks without reimbursement. As you can see, management primarily responds to high-star reviews rather than addressing consistent concerns. I do not plan to renew my lease.

Everything right from the start went smoothly! The manager Jack is wonderful. He showed us the…read moreapartment and the complex we loved it did our paper work and was moving in 3 days later. It's been 6 months and my friend loves it. There are never or Atleast so far , arguments with neighbors. Everyone is very nice there. This is definetly a great new "tradition" added to our life!!

I'm a very critical person Don't give anyone or any thing a benefit of the doubt But if you need to…read morelive in an apt you have no choice but Traditions at mid Rivers Everyone in the whole organization great which in turn is reflective of the people in the community Maintenance Superb Example I just ask if they might caulk around my toilet yesterday and Kevin The head Maintenance Tech wound up almost caulking my entire place and painted too Beyond belief and we had some crazy snow recently and dumb me got stuck in the lot Jack works at the office has a title but don't even know it just know he is always there when you need something he actually came down with a shovel and helped me and a neighbor incredible

Adding an update to my previous review. The leasing office has recently been revamped and new staff…read morewas hired. The new property manager Rachel is absolutely amazing - very professional and kind. I also want to reiterate that the maintenance staff continues to be amazing. Always efficient with repairs, kind, knowledgeable, and hard working. This apartment complex has the perfect location with a great pool, well maintained grounds, and now that there is a new staff the experience has been amazing and much more peaceful. Absolutely 0 complaints now and it's nice to see a company that values feedback and makes changes. I could go on and on about all the positive changes they made but I would recommend Harmony Ridge to anyone looking to live near Cottleville.

They were awful to us. We were unsafe. the amenities listed and things about the apartment that…read morewere promised were not delivered. they discriminate all the time and good people keep leaving more and more because it is getting worse with no help. It is too bad because Cottleville is a nice place and the price tag to be in that area is high, but at what cost to the quality of the residents lives.

It is currently 88 degrees in our apartment. It is July 10th and our A/C has not worked properly…read moresince JUNE 12. My 85 year old mother who has respiratory problems might have to go to the emergency room because of the heat. We submitted numerous work orders. The repair people would state it was fixed, but it wasn't. We have been given the runaround for a month. The property manager visited our apt. last week. Upon entering she stated "it wasn't that bad" when it was 77 degrees in here. Our electricity bill was $550 in June. The bill is not completely due to the weather. We have lived here 3 years and compared the kilowatts per hour in addition to the cost. Our apartment is approximately 1400 sq feet. They provided ONE small window a/c unit, and refused to provide us another. We are being told our a/c unit will be fixed on Wednesday. Until then there is "nothing they can do", yet they refuse to provide an additional window unit, and for a month now they have not resolved the problem. If you are ok with these type of repairs taking a month, then this is a great place to live.

I've lived at this property for a couple years and won't be renewing…read more In my experience, the customer service or care for residents has dropped significantly. For some reason, property management thought it would be ok to have lawn mowers start mowing bright and early at 7am. Nothing like being woken up to the sound of a lawn mower right outside your window. If it's not a lawn mower, it's a leaf blower, power washer or noisy grounds' crew vehicle driving back and forth early in the morning. When asked if they could possibly start the mowing operations a little later like maybe 8 or 9am they say no and that some city ordinance allows them to start that early. They clearly don't respect the people they take a rent check from. If you live near the family pool you can expect four months of screaming kids and loud music. When the office was asked if they could do something about the loud music or yelling kids they said "it's only four months of noise". I've had work orders not get accomplished yet were marked "complete". So there is some incompetency in that department as well. The rent goes up a significant amount when you renew so keep that in mind. The property looks like a country club, which is nice, and it's very safe. However, that comes at a cost.

Buyer beware! Very poorly run. I have been here five years for work, from which 3.5 years of my A/C…read morenot working correctly. The crazy turnover created havoc on trying to get something done. 6 Managers, 4 complete staff and 8+ Maintenance. If you attempt to contact their home office/HQ THEY WILL NOT RETURN ANY MESSAGES, EMAILS OR CALLS. I HAVE TRIED 15+ TIMES. Vita Residential in Franklin in Tn.

i have lived here for over a year now- awesome place to live. maintenance is very quick if you ever…read morehave any issues! the staff plans events throughout the year for the community and are very communicative! I have no complaints!

I love these apartments. I've been here over a year and it has been a great experience. The women…read morethat run the leasing office are always pleasant to deal with. The maintenance men are prompt and fix whatever the issue is and very curious. The grounds are kept emaculate. The neighbors are quiet. The price is fantastic and the apartments are very nice.

Been here 2 weeks and I am enjoying this place. Good neighbors and great staff, they are very…read moreattentive and very polite and professional. Issues are fixed quickly and without question. The pool is beautiful and well maintained. The clubhouse is great except for the fact they don't allow gatherings or parties.

AVOID Lived in this…read mores**t hole for almost a year and would've rather been homeless. $1,100 a month for 525sqft of apartments with bad maintenance that haven't changed the look since the 80's.

The office staff is great! I love the new manager, Christina! The maintenance people are great as…read morewell!