I love Kirklands at the Pinnacle! The staff are all fabulous and very helpful. They have great…read morediscounts and such beautiful decor. I feel so welcomed each time I stop by!

The manager Amber was amazingly helpful and kind. She assisted us in several decor ideas that we…read moreloved. Her enthusiasm for their products was contagious. I think I'm today's world it's refreshing to see a young person happy to work and live what they are doing! She made our experience 5 star!

This place was probably one of the busiest spots in all the downtown business district. This place…read moreis beaming with Christmas spirit! Plenty of Christmas decorations, ornaments, and other source of holiday finds for that time of the year. It's a bit of a tight squeeze to get around too but it's absolutely worth checking out. Long lines checking out as well.

Such a cute place! So much to see, merchandised beautifully,…read moreand courteous staff. We drive over from Roan Mountain while camping, and so glad we did! Our visit was during their spring open house, so I even got a free gift with my purchase. They have Jim Shore collectibles, lots of Radko, and other holidays as well. Plus downtown Jonesborough is adorable!

Why don't you put prices on your products? No one wants to shop and then get a shock when they go…read moreto the register to see how much you're overcharging them.

We ordered online for pickup, called during the payment online and Kayla told me she was "unsure…read morewhen they'd be notified ". We agreed that I'd call back with the order number and when I did, no answer. I called repeatedly for TWO HOURS and was IGNORED. NO ONE ANSWERED. We drove there and they closed early. She could have told me this when we spoke. Michael's took 0 time I taking my money yet hire incompetent employees that fail to give pertinent information. Lazy employees with no customer service.

Had such high hopes for this place. I went in looking for a patterned and colorful lamp shade. But…read morethe lamp shades she carries are plain and overpriced (starting at $200) and apart from a few cute and also overpriced finials, there wasn't anything unique or interesting in the shop. Big let down.

From the owner: Shady Business is Southwest Virginia's premier source for custom designed lamps, chandeliers,…read morehigh-quality lamp shades, boutique gifts and gorgeous home decor. We carry exquisite silk, linen, and parchment shades, and a large collection of fine finials to help you find the perfect finishes for your lamp. High quality silk, linen, parchment lampshades Original design lamps Exquisite finials for lamps Porcelain night lights, battery operated wax candles Fine gifts and home fragrances Decorative items for the home Specialty jewelry and sleepwear