Terrible experience. This wig shop is run by a mother daughter team. We walked in this shop not…read moreknowing it was reservation only, but they said they could take us in as a walk-in. My mom has cancer and lost most of her hair from chemo, but was about to go into a major surgery the very next day so we wanted to go and look at options. To begin, I felt like their options were very limited. Most all of their wigs need to be ordered to even see in person it seems, even in common colors. My mom found a wig she thought was ok but it wasn't in the color she wanted. From there, I feel she was pressured to make a decision. To even see the wig in person you need to place an order. She went ahead and placed the order with the daughter/front desk girl and paid for it upfront. They said the option was to pay for 1/2 upfront or in full. Little did we know my mom would be in the hospital for the next month after this due to surgery complications. The mother & daughter that run this wig shop were very hard to get in touch with when I asked if we could get a refund because my mom was still in the hospital, from there it escalated to straight up rudeness and bad business. Nowhere online or in-store does it say these policies. We were forced to pay a 25% restocking fee on a $3000 wig we never even laid eyes on. There are plenty of other wig shops online and around that do not have such terrible policies. Especially a place that claims to be there for cancer patients. I personally feel that the business takes advantage of people and would never go back there.

I cannot say enough nice things about Melinda at New Beginnings Wigs. I have a family member going…read morethrough chemotherapy and she is in need of a wig. I went with her to choose a wig as she is losing her hair due to the cancer treatments. This is an incredibly difficult thing to do. The compassion and kindness that we experienced literally brought tears to my eyes. This woman is a gift from God.

Went in feeling very low and in need of some TLC. And that is just what I received. Such warmth and…read morefriendliness. Left feeling much better about myself and looked better also. Highly recommend giving them an opportunity to help you feel better about self as well. Thank you ladies. You were the lift I needed. I'LL BE BACK!!!!!!!

Sasha at Cure & Company did my eyebrows and she is awesome! Love them…read more Attached is a before and after pic!

Wonderful staff. Losing hair because of cancer is never easy, they helped my mom feel good about…read moreherself and that made a world of difference! Pricey but well worth it!

Isabel helped my mom get a wig following a treatment that caused her hair loss. She was immensely…read morekind and patient. She always made her feel special as we took our time in selecting the right look. After we selected one, she very thoughtfully styled the wig until it looked just right. She gave us great and thorough info on caring for it as well. I was overjoyed for my mom to have such a positive experience, especially at such a difficult time. Highly recommended!!

this location pretty much has everything that I need. Granted, they don't have the same point…read moresystem as the one I used to go to am I old address but since I moved to Missouri City it is the best thing I can find that has what I need.

Not bad. Easy to find, well organized, kind staff. Also liked that it wasn't too busy. They carry…read morejust about all the products you need. 1 star taken off because they are a bit light on actual hair (wigs, extensions, etc)

I have been working with Cheryl for 20 plus years. She is a hair genius. The way she is able to…read morework with her clients to make sure they are completely pleased with their look is fabulous. She has a lot of talent with all types of hair and wigs. She knows how to make a woman feel comfortable and beautiful. I am glad to have her in my life to make sure I always look my best.

From the owner: #HairSolutions. Wig selection, fitting, styles, alterations, and maintenance. Helping cancer…read morepatients for 6 years.

I absolutely love this new beauty supply on Highway 6! The aisles are wide, nice shopping baskets,…read morevery easy to find items in shop, very well lit, and it also has a beautiful wig studio in the back. Great prices and variety. Jason is very helpful and friendly to everyone, this is a nice respectable beauty supply business and I hope it stays that way! They also have a Customer membership discount system, which is very helpful. I will be a regular returning customer.

Big store, helpful staff, ample amount of product lines, great for women of color, offers regular…read morecustomer discount program.

Dede thank you so much for your patience and knowledge. you were amazing!! My mom and I came in and…read moreit felt like home!! Mr warren keep doing what your doing! See you guys soon

I had the BEST experience purchasing my hair. Angel was patient and answered all of my questions…read more Mr.Warren was pleasant as well as he greeted me at the door. I will be back!

They paid more money to make the outside presentable to draw you in, but the inside is dated and…read moredoesnt carry any hairlines that are nationally known. I tend to use the same brand that I have had success with, but the brands I saw....NEVER heard of them, and thr packages looked old. Decided to pass because I didnt have time to experiement. On the bright side, the peope were friendly as heck, they just dont carry compettitive products for anyone to buy.

Ok it's time to update the Hell that started with the wig I purchased from this wig…read moreShop. Yesterday after I had wrote the review on yelp I received a call from someone at "The Wig Shop" saying they contacted the company & have decided to give me my full refund, Today I went back to The Wig Shop but honestly I remembered 4 bus stops away that I had taken the Ball of Mess out of my bag & had left it in the storage. I decided since I had taken 2 buses & A light rail to get there I would still go to see them, my travel time was 2 hours on Tuesday to go there so Today was also wasted time on my part for forgetting to bring the Messed up Ball of hair. After I told the guy in the store I forgot the wig but would bring it back to them on Tuesday due to the distance he said ok, He then gave me back a receipt with the store credit for part of the amount, since I had purchased something else, The amount they gave me was $155.84 with mine & his understanding I could shop and then bring the Ball of Messed up hair back. Well, I was happy because I knew I would return the messed up wig as promised. Guess what The Wig Shop waited for me to shop another 2 hours and then when I was ready to go they changed their mind & said they needed to get the other damaged wig before they would honor the store credit. I was again shocked but very disappointed since I had now wasted another 2 hours trying to find synthetic Wigs to add up to complete my order, Because the wig they sold me as Human Hair Wig had a tag that said Human Hair which I still have & was in a package that I still have, I decided not to purchase any of The Wig Shops Human Hair Wigs, But instead I decided to just buy the synthetic wigs, now I am on my way back 2 hours to get to Storage to get the messed up Ball of Non- Human Hair to return to them before they would honor my refund. I am very sorry for all the Living HELL this place has put me through. Honesty it was my mistake for forgetting to bring the damaged Ball Of Messed up Hair, that I admit to but their telling me it was ok that I could bring it back to them then changing was another slap in my face I will post a picture of the Wig as soon as I get to it for all to see. I will return it either tonight or early tomorrow when they reopen. As for me I Lost trust in them and after this I will never do business with them again. This could have been avoided if they had just said bring it back then you can shop, but they said go shop bring it back later then changed this Wig Shop has cost me so far 4 Hours In travel time & tomorrow another 2 Hours to return there. THIS HAS BEEN A NIGHTMARE People please stay away from there they are dishonest & cannot be trusted, I would have felt better. Just to not shop but to shop & then knowing I am an honest person who would have brought the Ball of Hair back since I had no use for it, The Wig Shop Has Lost A Good Customer, After I complete my refund I am finished with that place.