Helen and Joanne are amazing stylists!! Both are amazing and very professional. Pricing is always…read moregood and reasonable so I always make sure to tip generously! Overall a great establishment and I will go here for many years to come!

EDITED from 1 to 4 stars: The owner, Mrs. Julia, personally…read morecalled to apologize and refunded me $30 to help rectify the situation. I was informed that the hairdressers are contracted out. Therefore, I would recommend going over pricing before sitting in a chair so you're not surprised when it's time to pay for services. I really appreciate Mrs. Julia's sincerity and customer service. ------------------- I went to this salon based off of reviews and service prices listed online. The establishment was nice and clean on the inside, there were only two hairdressers working with the rest of the chairs sitting empty. The original hairdresser I had booked with had a migraine and called out, so I was rescheduled with Helen. She cut my both children's hair. Both of my girls had trims only - maybe an inch a piece on dry, clean hair. That's it. No wash, no dry, no curl or style. Just trims. Based off the pricing online, I was expecting to pay maybe $20 per child (online said kids cuts are $13 and up). They charged me $100! For two trims! When I asked the front desk receptionist about the high prices, she verified with me that they had not received any additional services that would make the price increase that much, stated that she didn't believe the website had been updated in a while & that basically the hairdresser set those prices and there was nothing she could do about it. She was sweet and kept apologizing but I highly recommend you take your business elsewhere. The prices are outrageous and it's basically a "well, that's just how it is" attitude. I expect more out of a Sugar Land business. Very disappointed.

Elle is amazingggggg! She's comfortable to be around , great at colors, specialty cuts, blowouts,…read moreeverything! So worth it:)))

Went to Stephanie Solano, gave a picture of how I wanted it. I had been growing my hair for 7 years…read moreand I was afraid to cut it and I told her. I wanted just a little off. She cut off most of my hair. For no reason. It's so awful I can't wear my hair down at all. Then made me pay for it at the end, when she knew she messed up. I had to call later and complain, and the owners would not call or speak to me directly. It will take me years to grow my hair back and has completely derailed my plans.

excellent service! donated my hair and i love my hair cut! Amy was very nice and grateful that i…read morewas donating my hair. this place was very close to my shop. Olah Automotive! i will come here to get my hair cut from now on!

I couldn't even get an appointment successfully booked. Unfortunately, the communication and…read moreoverall experience were so frustrating that I ultimately decided I wasn't comfortable booking a treatment with a business that couldn't clearly confirm the specific dates and times I was requesting. UPDATE: 8/09/2026 -- In response to the owner's comment: Your response makes it clear that you did not fully understand my original review, which unfortunately reflects the same communication issue I experienced while trying to book an appointment. I went back and forth attempting to schedule for weeks and tried to book on three separate occasions. When I finally called and someone answered, there was a significant communication barrier, and the call ultimately ended with the person hanging up on me. You're correct that I've never received a service at your salon--but that is precisely the point of my review. I repeatedly tried to become a customer and was unable to successfully book an appointment. My review is about the customer service and booking experience I personally received. If your salon is so heavily booked that you are unable to accommodate new clients, I completely understand. However, potential clients should simply be told that upfront rather than spending weeks attempting to schedule an appointment that is never confirmed. Professionalism begins before a customer ever walks through the door, and unfortunately, my experience trying to become a client was enough for me to decide to take my business elsewhere.

I love coming to New Looks for my annual haircut. This most recent time I went I just got a trim on…read moremy already long hair and it came out to about $29 including tip so a great price for a womans cut! I'm always able to just walk in and be seen immediately

I brought my mom and grandma in for highlights, root touch up, toner, haircut and blowout....Donna…read morewas amazing again. $155 for each. Very reasonable priced and they do a great job!

This is behalf of my mom. Overall, walk out not getting what she wanted. She thought she was paying…read morefor permanent hair dye and at the end is when it was revealed that they only carry semi-permanent dyes only. Overall better communication was needed. This was her example of the color she wanted. She did not want as much highlights on the example but still wanted bright color to come out. That is her hair fresh out of the appointment & lightly damp still. Not worth the price paid.

I visited Madison Reed for an all-over color and blowout, and while the blowout itself was fine,…read morethe color service was extremely disappointing. The colorist left noticeable staining all along my hairline, my ears, around my neck. It was not subtle, it looked sloppy and unfinished. This is something that should have been cleaned before I ever left the chair. Instead, I walked out of the salon looking like the service was rushed and incomplete. I've since had to spend hours trying to remove the dye from my skin, and ultimately had to rewash and restyle my hair the very same day because there was no way I could comfortably go out in public like that. For the price point, this is simply unacceptable. When you pay for a professional color service, you expect to leave looking polished, not like you have to fix the work yourself at home. I'm sharing this because I think it's important for management to be aware of the quality control here. I would appreciate someone reaching out to address this situation.

I usually go to their sister location but made a walk-in appointment for this location for my…read morehaircut. I did a major cut which took a lot of time but Jessie was so thorough and didn't try to rush me out. She was super sweet & considerate & I felt very valued as a customer. Thank you for the amazing first experience, I will definitely be back

Great spot for a haircut! I'm still fairly new to Houston so I was looking for a place that would…read moredo a solid haircut and was very pleased. First off, they are apparently a long-standing salon but recently opened up with a new, sleek modern look. When I called to make the appointment, they were quick to answer and it was very easy to schedule. I went for a basic women's haircut which was $75. Lilian was friendly and clearly cared about doing a great job, listening to how I was wanting the hair to be cut. Going from longer hair to a shoulder length cut along with a shampoo and dry all took just under an hour. I am definitely interested in coming back! They're located on the second floor of a plaza with lots of parking, although it can be busy.

I scheduled a consultation with Trung Nuguyen at the Black…read moreTulip Salon. The shop was pleasant, calm and serene. He was very knowledgeable about my hair texture/color. He was able to come up with a plan to correct my, self hair dye disaster. On the day of the appointment, he was very meticulous and explained the plan of action. I will be forever grateful for his knowledge and expertise. I came in with a hair mess and left with a beautiful color and hair style. I recommend Trung for your hair coloring and styling care.

Trung is such an incredibly talented artist. Throughout the years, every vision I had and every…read morevision he had he made it come true. I always trust my hair with him 100%, no questions asked. His studio is always comfy, welcoming, clean and professional. Highly recommended! Pictures speak louder than words

I have been using Blo Blow Dry Bar for a couple of months now so I want to give it a positive…read morereview. I signed up at the Memorial location after my first service because it was so great, and I'm delighted to find out that my membership is also accepted at the Sugar Land location. I've had my hair done by several different ladies and happy to report that I've had great service each time. The ladies are efficient and skillful. My hair comes out beautiful each time. This is a much needed service for me because I love curls but do not have the skill to do them at home. Keep up the good work Blo Dry Bar.

I don't know why I keep giving this place a chance. I guess I very much want it to succeed so that…read morethere is an option locally for wash and style services. But it's just a bad experience every time. I hate to leave negative reviews but geez get it together! The people there have zero skills - the curls are weak at best. Revolving door of staff. I had to redo my hair when I got home! They are just inexperienced and so unprofessional. Who is managing these young people in there? It's like a free for all.... Oh and since day 1 they have had water temp consistently issues. They play it off each time like it's a new issue but don't be fooled. It's just new staff!