Dr Lee is very patient and kind, and takes the time to listen to your concerns and explains his answers thoroughly. The office is clean and efficient. Most of the techs are patient as well. read more

If possible, I would give this place a -10 rating. I had cataract surgery with Dr. Wong, and unfortunately, I have experienced permanent vision problems since the procedure. I can no longer read small print comfortably at all. Before the surgery, I was told that if I paid extra for special lenses, I would not need reading glasses. However, I still need reading glasses which is so inconvenient. When I brought this up with Dr. Wong, he said he never made that statement and explained that almost all cataract patients need reading glasses. He said my previous Lasik surgery almost 30 years ago was the problem that I do not have a good vision after this surgery. I am extremely disappointed with my experience and the outcome of my surgery. Based on my experience, I would strongly recommend that patients carefully consider get a second opinion before choosing this practice. I'm so upset for choosing this place. read more

I have been coming here for a long time in the care of Dr. Berger. I had to see another optometrist today where the examination wasn't through at all. The optical shoppe also didn't have any frames I wanted. read more

Tried to schedule an appointment for my elderly mother, an established patient here who has had surgery at this practice. The scheduler refused, insisting "we don't take Medicaid." My mother is a Medicare patient. She has Medicare Part B and a Medigap supplement. She also has QMB status, which is a Medicare Savings Program -- not a health plan. It means only that a provider can't bill her for the copay. Federal law applies that rule to every Medicare provider, including ones that don't accept Medicaid. I explained this five to seven times. I was put on hold for 20 minutes and then told the same wrong thing again. Nobody checked her actual eligibility, which takes a minute to look up. We drove 30 minutes each way to stay with this practice. We're going elsewhere now. If your front office can't tell the difference between Medicare with a supplement and Medicaid, you are turning away patients who are fully covered. Please train your staff. read more

Please read the first line of the eye chart. Y O U' R E G O I N G T O W A I T for your appointment. However, the practice itself is very professional and takes a respectable amount of time with each patient. As these things go, I'm glad I went. Four solid stars. read more

First, they ordered the wrong type of varilux progressive lenses (a lower quality and cost) than had been agreed upon, even though they'd charged me the higher price. This was only discovered when I couldn't adjust to the smaller vision area in the cleaper lenses. Second, their staff was not helpful. My advice, avoid getting your lenses here. read more

Thank you to Dr. Michael Wong, for helping to see clearly every morning when I awaken. Life is beautiful. Thank you to everyone who assisted with my cataract surgery. From Dr. Berger who has refracted me for contacts to everyone in the office too. read more

The Princeton Eye Group - Optometrists Near Me - Princeton, New Jersey

I had the pleasure of dealing with Meryl Bichler surgical coordinator today, and she was extremely patient and helped me to get all necessary clearance from my cardiologist office, which might I add, was not easy. thank you again June Taglianetti read more

Unfortunately, they do not know their patients well. The practice is too large, and many times the right hand doesn't know what the left hand is doing. When testing my vision to see how my lens was, I had to remind the technician that I am legally blind in my right eye -- it wasn't noted on my chart. Another case in point: I had to call to follow-up on where my contact lenses were after 2 weeks. The receptionist (maybe the doctor's assistant?) said that they haven't come in yet, however they were delivered to my house later that day -- she had no idea they were being mailed to me. If you're looking for a practice that knows their patients and has the individual person touch, this is not it. read more

Dr. Berger is by far the best anyone could ever ask for. She puts her heart and her soul into her practice, and she REALLY, I mean TRULY knows her craft inside and out. You won't find anyone better than her in terms of care, competency, and compassion. When you are under her care, you are treated like family, and you can feel it. She's been here for so many years, and she takes her practice to heart. It has been such a gift to have her as my one consistent doctor over the course of decades, and I know that all of her patients would wholeheartedly agree. She is a crown jewel who brings immeasurable value to the Princeton eye group. I'm forever grateful for her presence and her care ‍ read more

The doctors in this group are good but seem to live up to their zip code. Customer service bad. I was put on hold, and then person who took the call said she forgot about me and said doctor availability not until Jan. 2. So unprofessional. Wait time is also ridiculous. They just want to take in the fees. read more

The Doctors in this practice are very good, the wait times and customer service on the other hand is terrible. Apparently, the practice overbooks patients and as a result, wait times are much longer than should be to see the doctor. The office staff does not answer phone calls, as they are directed to a call center. After a 10 to 15 minute wait listening to promotions, you are finally told the call center is is very busy and to leave a message. As I said earlier, the doctors, once you get to see them are very good, but if you are looking for a practice with the total package, Princeton Eye Group is not it read more

When my ophthalmologist retired, Dr. John Epstein was highly recommended by my physician. His professionalism and expertise was quite evident as he explains the recommended treatment for my eyes. I feel so fortunate to be Dr. Epstein's patient now that my vision has dramatically improved from dangerously blurry to normal 20/20 vision. It was a life-changing experience and to this day, I can appreciate all the simple things around me. Didn't know how much I was missing until after Dr. Epstein treated my eyes. read more

Obviously there are no glowing remarks about the Retina Specialist in this ophthalmology group.

Had cataract surgery W /Dr Epstein 6 months ago, I have experienced continued pain and discomfort since. The aftercare has been negligent and ineffective, add to that a 3 to 4 hr wait time for each visit, different doctors each with a different opinion and meds. I finally left the practice for effective care, it's literally been a nightmare for the last six months. Worse decision of my life, definitely do not recommend this practice. read more

I am so grateful and satisfied with my two cataract surgeries. Dr. Jadico did a brilliant job, all along available, encouraging, clear on all steps coming, as well as warm, sunny, kind and personable. I also appreciate her eye care. I am very impressed by the whole practice, by the way. Not a single complaint or disappointment with staff and doctors (Dr. Wong and Dr. Kutchar who examined me after the surgery); on the contrary, lovely humans and professionals, all. Thank you, all! read more

My husband had cataract surgery with Dr. Susan Jadico. He said not only is Dr. Jadico an excellent doctor but also a very nice and kind person. She put him totally at ease. His results are beyond what he had expected. I have also seen Dr. Jadico and can only echo his thoughts. We highly recommend her for her knowledge, professionalism and patient care. Brendan & Ginger Boyle read more

I have known Dr. Jadico a little over ten years. I am quite selective when I am choosing doctors, so caution is primary in my decisions. From the first time I met Dr. Jadico, I found her to be an excellent listener, pleasant and forthright. Her manner is warm and welcoming and always greeted with a smile. Throughout the years, we had to address many issues with my eyes and I found her truthfulness to be an asset to her character and her profession. I have heard many horror stories from friends who have had cataract surgery, and like any surgery there are no guarantees, so with the trust in God and Dr. Jadico, my surgery went well, without complications of infection or pain. I have high esteem for Dr.Jadico and hopefully our relationship will continue for many more years. Thank you Dr. Jadico, for being you, Ali C Excellence does not require perfection, since perfection does not exist. read more

I moved to the area recently and needed to find a local optometrist. I was booked with Dr. Feng and he was fantastic. His "bedside" manner was superb and more importantly he listened to me. After an examination, I mentioned that my eye sight with a prescription was always better in one eye over the other so he re-tested my prescription and noticed I was not given the correct prescription by my previous doctor. Perhaps aging was the fault, but nonetheless he listened and corrected his plan of action. One star off because the staff could have told me my wait was going to be 45 minutes long... I like the ease of check-in but honestly, to have 5+ people behind the glass and not one friendly hello to a new client is a little off putting (mind you all their sliding windows are open so you could hear all conversations had). Also - Sandra in contact lenses is an absolute doll, love her. read more

Dr. Suzanne Jadico was my eye surgeon for my recent cataract surgery. I could not be more pleased with the results. She explained the choices between different styles of replacement lenses in terms I could readily understand, and the care she and her team of nursing and surgical professionals were exact and thorough at the highest level of competence. Every interaction with her and her staff, from my first consultation to my final post-op check, was handled in a comprehensively professional and personal way. read more

I just wanted to take a moment to say how grateful I am to a particular doctor in your group. I don't usually review doctors, but I feel that Dr. Jadico is one that deserves a stellar rating. I had cataract surgery over a year ago and I was struggling so much at the time about which type to choose and what would be my best outcome. She was patient and thorough and explained every option. I couldn't be happier with the outcome of my surgery where I can now see without glasses and drive at night no longer seeing glare or halos. Dr. Jadico is not only an amazing doctor but a skilled surgeon who always takes time with me explaining everything and addressing all of my optic needs. I feel very fortunate to have found her. read more

Dr. John Epstein performed cataract surgery on both eyes and I couldn't be happier. Dr Epstein is extremely knowledgeable, caring and very patient. He takes time during your pre surgery appointments to explain in detail about the type of lenses that are available to you and tries to determine what is the best option for you and what will make you the happiest . The night of surgery he calls to check on you and gives you the opportunity to ask any post op questions. I wore glasses since age 6 and contact lenses for 50 plus years. After my cataract surgery I know longer need glasses and I could not be happier! Thank you Dr. Epstein read more

Unfortunately they advertise as providing urgent care if needed but apparently that only applies to their existing patients and when I asked if they could refer me somewhere else for the emergency her response was try Google. read more

I just completed my cataract surgery today. The staff in the Princeton office and the Surgery center where great. Very friendly and helpful. Dr. Jadico is the best. She is professional and spent time answering all my questions and preparing me for surgery. I will be recommending her to family and friends. Thank you for the greatest care! read more

The rudest group of people I have ever met. Last week I was running 10 minutes late from my business appointment and I called their office to notify them. I was informed they had a 15 minute policy, but they would check with Dr. Berger. Dr. Berger told them to tell me I had to reschedule, which I did for today at 1:15 pm. I showed up today and checked in by 1:15. I was called up to the reception desk shortly after, and was informed my appointment was at 1 pm and they have a 15 min policy and they wouId have to reschedule me again! At first, I calmly explained that my appointment last week was rescheduled to today at 1:15pm. The receptionist was cold and rude and unwilling to attempt to resolve the situation. An argument ensued after they falsely claimed they texted and called me to confirm my 1 pm appointment. I showed them my phone that my appointment was moved to 1:15 and there were no texts, phone calls or voicemails from them confirming their erroneous appointment as they claimed. Nevertheless, I had still arrived within their 15 minute policy and Dr. Berger was available and standing behind me and would still not see me for my full appointment. She would do a refractory for eyeglasses, but not dilate my pupils for an eye exam. I was there for an annual eye exam and do not wear contact lenses or eyeglasses. I have been a patient of that practice for the past 12 years and have informed them that I will find another practice that is more friendly, courteous and compassionate. It appears from my experience and other comments that they are a cold group of people who are accustomed to bullying their patients. read more

I left the practice waiting room abruptly, frustrated with their check-in technology. As I was leaving, one woman was screaming out my name Mr. XXXXXX, from the front desk. Each time, it was louder and louder. A patient near the front desk started to repeat her even louder. Thoroughly embarrassing me. More than 7 times, each time louder as I headed for the elevator, still screaming my name as the doors closed. REALLY? They must take reasonable measures to protect my PII. Screaming out my name in the waiting room of a medical practice violates my rights. Putting HIPAA aside for a moment, what gives them the right to publicly ridicule a patient in an open space? Since no one else at the front desk stopped this patient bashing, these violations actions are probably routine. I have been a patient of this practice for 10 years now. I need eye surgery but can't trust the practice I have been counting on. Directly interrupting my rights to continued care. The woman at the front desk showed no professionalism, all the other folks behind the front desk did not intercede. I want a written apology from this practice. read more

I had Dr. Jadico. The cataract surgery was unseccesful. She abandoned me, condescended to me and did not take ownership for the eyelid damage that occurred during surgery or the unsuccessful cataract implant. You have better consumer protection in NJ from a used car dealer or an auto mechanic or a contractor. If the job is unsuccessful, they are held accountable. Dr. Jadico is superficial, insincere and useless after surgery. Failed to disclose potential outcomes, surgical center in North Brunswick is run like a center for senior abuse. this eye group takes advantage of old people, treats old people like they are stupid and disposable. Their reputation is far greater than their actuality. I would not use them again ever or recommend them to anyone who values their dignity or quality of outcomes. They put the wrong lens in a relative's eye. Just so consumers are aware if the cataract surgery needs to be redone they do not fix their own failures. They obstruct patient getting records, their staff is nasty and not very accommodating to patient requests for records. The office manager is unfit for her position. No ethics, no accountability, unprofessional, no ownership for unacceptable outcomes. read more

Dr. John Epstein was my surgeon for cataract surgery. The right eye was done on 7/6/2020 and the left eye followed on 8/3/2020. Dr. Epstein is patient, explains things clearly and gave me fantastic vision. Several colleagues at the firm I work with recommended Dr. Epstein. I give him an A+. Finally,, Meryl (the gal in the office), was always available to answer my routine questions. She handles the pre-surgery process and is terrific. She is also A+ Linda R. Feinberg read more

Dr. Epstein removed both my wife's and my cataracts and we both couldn't be happier. My wife had hers removed first about two years ago and I just had my second eye done just before Christmas 2023. After consulting with Dr. Epstein we selected one of the multi focal lenes offered. All I can say is wow! For the first time since I was a teenager, I no longer need glasses or contacts, not even reading glasses. Currently my vision is 20/20 an I am beyond pleased with Dr. Epstein and the staff at the Princeton Eye Group. I would recommend him and the group to anyone who needs cataract surgery. read more

I have been using The Princeton Eye Group for at least 40 years and never had a reason to complain. My ophthalmologist, Dr.Suzanne Jadico, is phenomenal. She has done two surgeries on my eyes, (both my eyes had cataracts) .which were both totally successful . I also have glaucoma which she also treated successfully. She is a totally reassuring person, gladly answers all your questions and I have never left the office with and unanswered question. I couldn't want a better doctor for my eyes! read more

Front office is completely slimy. Today they refused to provide transparent pricing for an eye exam. They gave me a range, and then would not provide pricing if I paid out of pocket. I am not sure if they are in violation of the law and CMS rules enacted on January 1, 2021. These laws cover hospitals, but apparently not outpatient practices. In any case, voting with my wallet and urge you to do the same. read more

One of the worst customers service I've ever had! The doctors have great resume, but the schedule personnel are terribly unhelpful. This is what I was told "ma'mm.. it is almost closing time, call back tomorrow"! That's one issue. The other is: during my visit the fist time I went, mind you this is during a pandemic, no gloves were worn to do my eye exam. The room was very dusty, and the doctor wore the same gloves from another room on me and rubbed purel on them. I tried not to act crazy because I needed to see someone, but this was not ok. Again, great physicians but wrong place. read more

I had RK eye surgery when I was young and LASIK wasn't around. My vision was deteriorating ever since with cataract development. I went to consult with quite a few ophthalmologists and no one could provide a long term reliable solution due to RK complications. I finally found Dr. Epstein who was patient, comprehensive, attentive, and competent. He recommended to fix my cataract with new Toric lenses implanted to improve my vision. To design the lenses, he went through delicate and thorough calculations - it's more of an art than science. Dr. Epstein gave me the best option and executed brilliantly during surgery. Now my vision is back to 20/20, first time in over 30 years. It changed my life. Most importantly, Dr. Epstein purposely gave one of my eyes better reading abilities. So now I'm typing this without reading glasses. I'm so glad and thankful that I found Dr. Epstein. p.s. I wrote this review on 5/12/2018 but somehow Yelp never posted it. I'm adding a photo so hopefully this time it may work. read more

The Princeton Eye Group - Optometrists Near Me - Princeton, New Jersey

A follow up on my horrible experience with Dr.? Tiffani Methvein: After she insisted I did not have an eye infection despite my red, itchy eyes, I got a second opinion from a physician at another office. My new doctor ordered a culture and found that I indeed had an staph infection and prescribed an antibiotic to treat it. Thank goodness I sought better care, or I'd be living with a growing staph infection today. Methvein is the most incompetent, condescending, careless physician I have ever seen. It wouldn't surprise me if a number of the terrible yelp reviews for this office were due to her. Find an office that cares about patients. read more

Dr. Epstein is the best of the best, a doctor's doctor. It's so rare to find a doctor that is brilliant, highly skilled and has an amazing bedside manner. Dr. Epstein is that doctor. I recently had cataract surgery and could not be more pleased with the results. I wish all my doctors were as wonderful as Dr. Epstein. Great staff as well! read more

I made the right choice for my cataract surgery with Princeton Eye Group and Dr. Suzanna Jadico. From the first visit to the last, everyone involved was very professional, capable, and very nice. From the office staff in Somerset to the staff at the Surgery Center I felt well cared for. I had no pain or discomfort whatsoever and the improvement in my vision was far more than I had hoped for. I also appreciated Optician Melissa at the Optical Shop. She took good care of me with my new glasses. read more

I've been a patient at Princeton Eye Group for 10 years Due to my doctor's retirement, I was assigned to Dr.(?) Brand. After waiting 1 hr. 15 mins. while Brand was yapping away in the next room. Finally when this sloppy looking doctor came into my room there was no apology laying blame on a "new" tech. He was arrogant, rushed the exam, with little explanations of what he was doing. He seem to resent my request to slow down the exam. The prescriptions were incorrect. I had another exam at another practice. My new contacts & glasses are perfect. I wouldn't send a dog to Brand. The one star is for the staff read more

Just a perfect experience in trusting God's most precious gift of eyesight to a surgeon. From start to finish, the quality of care was performed to the highest degree by Dr. Epstein and his staff. Thank you to all. read more

I would strongly recommend that you choose a different provider of care. Recently (last 3 months), I have been seen by three different physicians in the practice. All of the doctors have shown zero compassion and empathy for my condition (no acknowledgement of serious co-morbidities). They make you feel like you are wasting their time (always in a rush to perform the exam). Lastly, they are not forthcoming with information or laying out a treatment plan (you have to obtain information by asking questions). (Less important) the staff at the front is curt with patients. For example, the doctor told me to check with the front desk that they had my pharmacy on file. When I asked the staff at check-out about a "prescription" she immediately responded, "I can't help you with that." What she meant was that the techs call in the Rx to the pharmacy, but it is still her responsibility to make sure they have my pharmacy of record. Also, the facilities are outdated, although the equipment generally looks in good condition. I must admit, they are good about scheduling patients quickly if you have an acute problem and need to be seen by a physician the same day. Besides scheduling, skip this practice if you can plan ahead. read more

I just moved to the area and had no one to ask about which eye doctor to use for my cataract surgery. I arbitrarily selected this eye group and as a result, Dr. Kuchar performed cataract surgery on both my eyes. She was excellent and professional. I felt comfortable with herI am very pleased with the results. Although it was almost 45 minutes before I was taken to the back offices for my post surgery exam, I didn't mind because I always budget extra time at any doctor's office and I believe it's because Dr. Kurchar takes her time with each patient, answers any questions and is extremely thorough with her examinations. The staff has always been professional, courteous and friendly. I will keep using the group for my optical needs. read more