The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

My Mom was there for 4weeks in September of 2022. I was with her every day all day. It sometimes…read moretook 20-30 minutes to get staff to respond to call button. As she improved I was allowed to help mom with toileting. The rehab team did a good job. She progressed and worked hard to get out of there. They were under staffed and had very young training staff. Mom's room never looked as nice as those pictures barely had a chair for me to sit in. And had to hunt for a second metal folding chair for a second guest. It was summer so it was warm enough and sometimes too cold for mom. AC running. Due to Covid we were all wearing masks. They did have a good security system for visitors.

I was in this facility after knee revision surgery. I was transferred here from the hospital…read morebecause I was having difficulties with pain control. I was placed in a single room with a shared toilet. The room was freezing cold there were no blinds or curtains for the windows. It was the first of November 2023. There was a constant beeping of what sounded like a pager. I only had a call button and a controller for the TV which I lost in the dark because I couldn't control the lights. First, full day. Lots of surveys as though I was going to be there for 4 weeks -- I think not!! Very little true PT like I had received in the hospital. So I began doing all the exercises that I knew how to do. Food was worse than a bad cafeteria and cold. Everywhere it was cold. I could go on and on but I think you have the idea. After two more days, my wife and I finally convinced them to agree to release me. What an ordeal and one I hope never to repeat. Advice: check out facilities before you think you may need them.

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

From the owner: Bayberry Commons offers specialized senior living in the Springfield & Eugene area. Whether you or…read moreyour loved one is searching for Assisted Living, Memory Care, or short-term Respite Care, you will find the right kind of support you need to enjoy the lifestyle you want. Our full range of accommodations and customized service plans for each resident allow you or your loved one to age in place in a familiar environment where seniors can rediscover their independence. Residents enjoy select amenities and services, including engaging daily activities and around-the-clock care and support from compassionate caregivers who take the time to get to know our residents like family.

Wish I could give zero stars. Spring Valley Assisted Living looks okay on tours, but the actual…read morecare is shockingly negligent. Do not trust this place with your loved ones! Spring Valley Assisted Living suffers from multiple issues: 1) Slow Response Times - Call buttons left ringing for over 30 minutes (mother had to sleep on the couch one night in her own feces), 2) Unsanitary Conditions - Strong urine odors in hallways or unemptied trash, 3) High Staff Turnover - Constantly seeing different workers, 4) Poor Nutrition and Food Handling - takes up to an hour to receive your food in the dinning room, meals are cold, and dining room fails to accommodate specialized dietary needs (e.g., diabetic diets, spicy, etc...), and 5) Main hallway Smells Like Smoke - employees crowd the exiting smoking. Family members have approached Management on several occasions, unfortunately Management is totally unresponsive. Continued response in all areas is, "We are working on it." This brings me to my # 1 complaint - Service Levels. There are none. Contracts, policy and guidance, and brochures outline care, they do not document acceptable/unacceptable levels of service. Absolutely no metrics!! Patients and their loved ones do not know if they are receiving the care they are paying for because they have no idea what level it is. I would like to see an audit from an independent agency! Anyway Spring Valley Assisted Living is a Very, Very, and Very expensive Shit hole!

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

I love everyone associated with this company! I worked for them in the past and still keep in…read moretouch! That is how much they view you like family! They treat you like it!

It seems they started out really well in Central Point Oregon, which is where Pear Valley is…read morelocated and I have a family member. Now though, they have made so many changes to the people that were dedicated and worked hard, that there is no staff. The staff they have seemed to be untrained. Its such a beautiful facility. This company manages, maybe owns it too, I don't know, but I am moving my loved one quickly.