My Mom was there for 4weeks in September of 2022. I was with her every day all day. It sometimes…read moretook 20-30 minutes to get staff to respond to call button. As she improved I was allowed to help mom with toileting. The rehab team did a good job. She progressed and worked hard to get out of there. They were under staffed and had very young training staff. Mom's room never looked as nice as those pictures barely had a chair for me to sit in. And had to hunt for a second metal folding chair for a second guest. It was summer so it was warm enough and sometimes too cold for mom. AC running. Due to Covid we were all wearing masks. They did have a good security system for visitors.

I was in this facility after knee revision surgery. I was transferred here from the hospital…read morebecause I was having difficulties with pain control. I was placed in a single room with a shared toilet. The room was freezing cold there were no blinds or curtains for the windows. It was the first of November 2023. There was a constant beeping of what sounded like a pager. I only had a call button and a controller for the TV which I lost in the dark because I couldn't control the lights. First, full day. Lots of surveys as though I was going to be there for 4 weeks -- I think not!! Very little true PT like I had received in the hospital. So I began doing all the exercises that I knew how to do. Food was worse than a bad cafeteria and cold. Everywhere it was cold. I could go on and on but I think you have the idea. After two more days, my wife and I finally convinced them to agree to release me. What an ordeal and one I hope never to repeat. Advice: check out facilities before you think you may need them.

Wish I could give zero stars. Spring Valley Assisted Living looks okay on tours, but the actual…read morecare is shockingly negligent. Do not trust this place with your loved ones! Spring Valley Assisted Living suffers from multiple issues: 1) Slow Response Times - Call buttons left ringing for over 30 minutes (mother had to sleep on the couch one night in her own feces), 2) Unsanitary Conditions - Strong urine odors in hallways or unemptied trash, 3) High Staff Turnover - Constantly seeing different workers, 4) Poor Nutrition and Food Handling - takes up to an hour to receive your food in the dinning room, meals are cold, and dining room fails to accommodate specialized dietary needs (e.g., diabetic diets, spicy, etc...), and 5) Main hallway Smells Like Smoke - employees crowd the exiting smoking. Family members have approached Management on several occasions, unfortunately Management is totally unresponsive. Continued response in all areas is, "We are working on it." This brings me to my # 1 complaint - Service Levels. There are none. Contracts, policy and guidance, and brochures outline care, they do not document acceptable/unacceptable levels of service. Absolutely no metrics!! Patients and their loved ones do not know if they are receiving the care they are paying for because they have no idea what level it is. I would like to see an audit from an independent agency! Anyway Spring Valley Assisted Living is a Very, Very, and Very expensive Shit hole!

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county

I just wanted to say that being a part of The Rawlin at Riverbend for the past 2 years has been…read morewonderful. As the weekend Receptionist meeting & greeting the family & friends of our Residents is always rewarding. I encourage anyone looking for a place to care for their loved ones to stop by for a Tour & see for yourself! Keep shining sweet peeps!! DMW

Have you ever been to those motels where they charge you 200 after you leave because you slept…read morethere. Calling a unmade bed a chargeable cost. Then they act all cunning and stupid when you bring it up. Well welcome to the Rawlins.Same dishonest insult to your intelligence ,ect....

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

I went on a tour of the facility. The place is clean, and wonderful, luxury, comes to mind, very…read moreprofessional staff, I really like the amenities, and Rebecca Camera has outstanding customer service skills. She made me feel very welcomed and appreciated. While I am not ready to join the team yet, I will certainly keep them in mind for future plans.

Mom is so happy to chose Garden Way for independent living. The staff is always consistently so…read morefriendly, caring, and attentive to every detail. Mom felt welcomed from the very first visit. We can't thank Elizabeth and all the staff enough. Garden Way is clean, beautiful, tastefully decorated with a cozy feel for home. The food is delicious!