Marquis Springfield Post Acute Rehab

1.9 mi

Wish I could give zero stars. Spring Valley Assisted Living looks okay on tours, but the actual…read morecare is shockingly negligent. Do not trust this place with your loved ones! Spring Valley Assisted Living suffers from multiple issues: 1) Slow Response Times - Call buttons left ringing for over 30 minutes (mother had to sleep on the couch one night in her own feces), 2) Unsanitary Conditions - Strong urine odors in hallways or unemptied trash, 3) High Staff Turnover - Constantly seeing different workers, 4) Poor Nutrition and Food Handling - takes up to an hour to receive your food in the dinning room, meals are cold, and dining room fails to accommodate specialized dietary needs (e.g., diabetic diets, spicy, etc...), and 5) Main hallway Smells Like Smoke - employees crowd the exiting smoking. Family members have approached Management on several occasions, unfortunately Management is totally unresponsive. Continued response in all areas is, "We are working on it." This brings me to my # 1 complaint - Service Levels. There are none. Contracts, policy and guidance, and brochures outline care, they do not document acceptable/unacceptable levels of service. Absolutely no metrics!! Patients and their loved ones do not know if they are receiving the care they are paying for because they have no idea what level it is. I would like to see an audit from an independent agency! Anyway Spring Valley Assisted Living is a Very, Very, and Very expensive Shit hole!

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county

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The Rawlin at Riverbend Memory Care

3.0

(2 reviews)

I just wanted to say that being a part of The Rawlin at Riverbend for the past 2 years has been…read morewonderful. As the weekend Receptionist meeting & greeting the family & friends of our Residents is always rewarding. I encourage anyone looking for a place to care for their loved ones to stop by for a Tour & see for yourself! Keep shining sweet peeps!! DMW

Have you ever been to those motels where they charge you 200 after you leave because you slept…read morethere. Calling a unmade bed a chargeable cost. Then they act all cunning and stupid when you bring it up. Well welcome to the Rawlins.Same dishonest insult to your intelligence ,ect....

Four custom designed neighborhoods for the ease and comfort of residents with Alzheimer's and dementia.

Our chefs provide well-balanced meals while welcoming requests from residents. We can accommodate special dietary restrictions!

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Programming and activities based on resident abilities.

Bayberry Commons

(1 review)

1.3 mi

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

From the owner: Bayberry Commons offers specialized senior living in the Springfield & Eugene area. Whether you or…read moreyour loved one is searching for Assisted Living, Memory Care, or short-term Respite Care, you will find the right kind of support you need to enjoy the lifestyle you want. Our full range of accommodations and customized service plans for each resident allow you or your loved one to age in place in a familiar environment where seniors can rediscover their independence. Residents enjoy select amenities and services, including engaging daily activities and around-the-clock care and support from compassionate caregivers who take the time to get to know our residents like family.

Bistro

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Visiting Angels

2.0

(4 reviews)

5.3 mi

Worst possible place ever steer clear of this business if your looking for a caregiver service or…read morelooking for work They hire caregivers with no experience, and lie to their clients telling them all their caregivers are experienced & trained. There is no training you get a 4 hour PowerPoint of information crammed into one day that they won't go over with you again. They are constantly hiring every Thursday because they can't keep employees, be it problems with hours and them not giving their employees adequate hours or scheduling problems. Ive spoken with clients who stated how they'll send over replacements/ "fill ins" and never even bother to call them to let them know a new person is showing up. There is no care for caregivers or clients just a false sense of tutelage, trust, and benevolence. Their silver lining is that they try to shove faith, worship, god down your throat to cover up all their misdeeds thinking that a simple "we'll pray for you" is gonna fix anything. If you care about yourself or your loved ones you won't spend a second of your time or a cent here, there plenty of different companies and or routes to go but without a doubt on earth this place is overwhelmingly the most atrocious deplorable opti

Wonderful company to work for .. great communication and people. All around nothing but positive…read morethings to say

They're lieing on qualifications, there is no vetting process for getting hired I was literally a fry cook before I joined on

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ElderHealth & Living Memory Village

4.5

(6 reviews)

4.0 mi

When the time came to place my mother in a facility and after consulting with several friends who…read morehad had parents in Elder Health & Living Memory Care I requested a tour. This was the right fit for mom who had been in her own home by herself for many years. The staff has been wonderful and helpful with paperwork from insurance policies to questions on her care. Always available for our needs and hers. Great care has given and she has been at peace in her final days.

I work closely with a lot of communities and I can say that ElderHealth is a truly a gem! Their…read morestaff has longevity and genuinely cares deeply for their residents. They are responsive and attentive to families and residents needs. With my job I get a lot of feedback, and I can honestly say that ElderHealth is a place that I only hear positive stories. Over and over, I am told how amazing they treat their loved ones and they would recommend it to anyone.

Sing a long with local musician in our elder care home for Alzheimer's and dementia.

Liz von Wellsheim, GNP meeting with residents where they are, on the golf course.

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Village Trolly taking residents for activities.

Merrill Gardens at Sheldon Park

4.5

(21 reviews)

3.6 mi

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

Mom in her cosy apartment

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The Springs at Greer Gardens

(1 review)

4.6 mi

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

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The Esther at Riverbend Assisted Living

4.0

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

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Garden Way Retirement Community

(2 reviews)

I went on a tour of the facility. The place is clean, and wonderful, luxury, comes to mind, very…read moreprofessional staff, I really like the amenities, and Rebecca Camera has outstanding customer service skills. She made me feel very welcomed and appreciated. While I am not ready to join the team yet, I will certainly keep them in mind for future plans.

Mom is so happy to chose Garden Way for independent living. The staff is always consistently so…read morefriendly, caring, and attentive to every detail. Mom felt welcomed from the very first visit. We can't thank Elizabeth and all the staff enough. Garden Way is clean, beautiful, tastefully decorated with a cozy feel for home. The food is delicious!

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Merrill Gardens at Sheldon Park

4.5

(21 reviews)

3.6 mi

As a caregiver I was worried that my client was moving into this situation especially because she…read morereally didn't want to but her family put her here. After I visited I was super relived to see how nice it was and how good the atmosphere is. All the workers seem super nice and the general vibe is great as well

We had to place my mother in law here a few months ago. They made the transition very easy and we…read morevery helpful. The chef is always interacting with the residents and mixes up the food choices. It has been a great experience so far. The staff learned her name quickly and make her feel at home.

Mom in her cosy apartment

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New Horizons In Home Care

3.2

(29 reviews)

3.1 mi

My caregiver Caitlin Zemke is absolutely amazing. She has been a god send and has helped my life…read moretremendously. Words cannot describe how incredible she really is. She's caring, compassionate, understanding, thoughtful and really makes me feel special. I recommend her whole hardly for she is a precious gem. Thank you New Horizons for blessing me with such a caring soul to care for me.

Let me start by saying we were promised everything and delivery was nothing. The most unqualified…read moreindividuals were disbursed to take care of my father who has final stages Alzheimer's. We were promised training if caregivers did not have experience and that never happened. We had completely stoned individuals come in to care for my father and reported it, and nothing was done. RUN do not WALK away from this horrible company; all they care about is collecting from the VA and getting paid. The last thing on their mind was the client. We actively reported them and nothing was done. If you care about your loved one do not use this company, they do not care! This location is Bend Oregon not Eugene but I'm sure they are all the same

New Horizons Every Care For Everyone

How We're Different

New Horizons

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BrightStar Care

4.8

(6 reviews)

4.5 mi

Chase P came out to take care of my dad. Refreshing care , compassion and dedication to her craft…read more Thank you and Thank you Brightstar for hiring her.

Christine has been with us for over a year. She's our most reliable caregiver. She lets us know…read moreahead of time when she knows she won't be able to come as scheduled. We're dealing with dementia here and she's always upbeat, leaves Roy relaxed and glad for her visit. I trust her completely to care for Roy when I'm away. I hope she'll be with us for a long time. -Peg Steffen

BrightStar Care of Lane County

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Solvang Retirement

4.8

(6 reviews)

7.3 mi

My aunt lives at Solvang. She always goes on about how all of the staff there are so good to her,…read moreand that she really loves living at Solvang Retirement. We went to visit her and stayed in one of the guest rooms. Our stay was so nice; the management and staff made our stay very pleasant, and comfortable. Also, the food there is so good! I highly recommend this place for residents and guests.

Solvang is a Very Special Retirement Community. My ex boyfriend lost his home in a fire. He moved…read moreinto Solvang. The very friendly and caring staff made this move good for him. The activities and food are very good. They are open to feedback from the residents and go out of their way to meet their needs. the residents are very friendly too. If I retired and needed to move into a community I would definitely choose Solvang.

Solvang in the spring. A grand entryway nestled between the trees, bathed in the sunshine.

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Quail Crest Memory Care

6.6 mi

I moved my mom to Quail Crest from California in April 2024 and it was the best decision I've made…read morein caring for my mom. The care they gave my mom was loving and kind. They took wonderful care of her from April until she passed away. From giving her meds during the day to checking on her at night, they were patient and well trained. My whole family thanks Kelly, both Katies, Star, Teegan, Hailey, Morgan, and Ed for their love for my mom. I highly recommend Quail Crest, Clover Cottage.

I did a crazy number of tours, of all the different memory care facilities in Eugene. And I have to…read moresay, Quail Crest is up near the very top. Elder Health and Living, Chateau Gardens, and Waterford Grand, are the other top places. But Quail Crest is the place I picked. One thing you want to check, is if the facility has medicare rollover. Which means once the resident runs out of money, will the facility allow the resident to remain? Quail Crest does allow this. Waterford Grand does not. Quail Crest has these individual "houses" where the residents live. And they have a shared "backyard", that all the residents from the different houses can all access. It has a BBQ, easy to walk paths, beautiful gardens, and many plants. And in this shared yard, they can interact with residents from different cottages. The facility very clean, but it doesn't feel like a hospital. They have a lot of activities, and things for the residents to do. We had a few minor bumps in the first few months, but that was during 2020, and they had a lot of staff turnover. But since then, they seem to have have gotten things sorted out. Many of the staff who was working there, were willing to give out their cel phone numbers, so you could call or text, and get updates on how things were going. It is a very expensive facility, so that would be one of the downsides. But when talking about caring for a loved-one, you want the best for them.

At Quail Crest we focus on music therapy.

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Right at Home

3.7

(9 reviews)

4.6 mi

Right At Home has been so AMAZING caring for my sister. They go above and beyond. Very nurturing…read moreand caring. Very accessible. ALWAYS willing to help in all situations. I don't know what we would have done without the wonderful team of care givers. Thank you To each and every member of the care team

Right at Home Eugene truly stands out for the genuine care their caregivers provide. The…read morecaregivers offer wonderful companionship, assisting clients with their unique needs, whether that means helping with bathing, housekeeping, med runs, and so much more. I've also noticed how responsive and knowledgable the staff are, as they are also ways quick to answer calls and are readily available to guide caregivers, even in urgent situations. I truly appreciate the care and support this agency provides for seniors.

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Lone Oak Assisted Living

4.3

6.4 mi

The staff here at Lone Oak are all caring, positive people, They work hard for us around the clock…read more They give out hugs whenever you need one! One of my fears about moving into assisted living was the food. I was afraid we would get bland hospital food every day. Well, I was as wrong as wrong can be! Wes is the chef here and he serves us a variety of delicious meals every single day. And he is a wizard when it comes to soups! They are all incredible! I am so glad that I chose Lone Oak. I am grateful to everyone here.

My mother-in-law has been living there for a while now And there some good and bad. We first had…read moreproblems with them not giving her meds right but now everything is going great. The bad is the food. I have never seen anything so bad. She has been having to bring in her own food. That's pretty bad when you have to bring in your own food for the price they charge for the room. She says a lot of people there feel the same way.

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Woodside Senior Living

3.4

(5 reviews)

3.0 mi

The attention to gentle and kind care for my mother was above and beyond! I am so grateful to the…read morestaff at this wonderful community for making her comfortable and so well cared for during this season of life!

Susan was so attentive and helpful for some issues I had with billing. Knowing that people like her…read moreare a part of this team makes me feel so comforted and safe for me and my loved ones!!

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The Esther at Riverbend Assisted Living

4.0

I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.