I would highly recommend The Esther. My mother was there for 9 months, and I only wish we had…read moremoved her there much sooner. Visiting daily, we saw first hand how the staff interacted with each other, and with other residents. To us this was the most important factor. Kindness and compassion to residents and their visitors was always evident. Hospice staff made us aware that this facility is one of their favorites too.

The facility is consistently understaffed, which puts extra stress on employees and makes it hard…read moreto provide safe, quality care. Management doesn't take staffing concerns seriously. This creates a tough and often unsafe work environment.

I went on a tour of the facility. The place is clean, and wonderful, luxury, comes to mind, very…read moreprofessional staff, I really like the amenities, and Rebecca Camera has outstanding customer service skills. She made me feel very welcomed and appreciated. While I am not ready to join the team yet, I will certainly keep them in mind for future plans.

Mom is so happy to chose Garden Way for independent living. The staff is always consistently so…read morefriendly, caring, and attentive to every detail. Mom felt welcomed from the very first visit. We can't thank Elizabeth and all the staff enough. Garden Way is clean, beautiful, tastefully decorated with a cozy feel for home. The food is delicious!

The attention to gentle and kind care for my mother was above and beyond! I am so grateful to the…read morestaff at this wonderful community for making her comfortable and so well cared for during this season of life!

Susan was so attentive and helpful for some issues I had with billing. Knowing that people like her…read moreare a part of this team makes me feel so comforted and safe for me and my loved ones!!

My mom lived here for the last year and a half of her life. The staff was very kind and they took…read moreamazing care of here. She was very happy there.

From the owner: Bayberry Commons offers specialized senior living in the Springfield & Eugene area. Whether you or…read moreyour loved one is searching for Assisted Living, Memory Care, or short-term Respite Care, you will find the right kind of support you need to enjoy the lifestyle you want. Our full range of accommodations and customized service plans for each resident allow you or your loved one to age in place in a familiar environment where seniors can rediscover their independence. Residents enjoy select amenities and services, including engaging daily activities and around-the-clock care and support from compassionate caregivers who take the time to get to know our residents like family.

We selected Gateway Living Residential Care in Springfield for my dear father near the end of his…read morelife. I actually visited a number of facilities before we made the decision. Then I went down to Lane County where they have the complaint reports on these types of facilities. Boy was that eye opening. At one very nice facility someone was stealing pain medication from elderly people. At another, staff was roughly handling (shoving) elderly people. I didn't really want my father abused. After reading all the reports on many facilities, we selected Gateway. I was so pleased with their care and their kindness toward my father. Unfortunately, my elderly father has passed away, and I miss him. But I will never regret that I put him in a place where kindness was such a high priority.

gateway living gets a one star because they always run short handed they just need a care givers…read morebody there to count as per state guild lines the residents are the ones that suffer people are always working over time due to lack of staff ,the management do not care as long as it looks good to family members , the residents diet are so cheap and bad for the people that are paying for care for there loved ones its bad and not worth them being there some one needs to call the nursing board on them seen this first hand as once a caregiver there ,there are much better places to put your love ones ,most of the homes stink from urine ,every bad review they receive on line they try to hide them

The Springs Memory Care and staff was amazing. The beautiful building and well thought out memory…read morecare facility is what attracted us to the Springs, but the STAFF and the kindness inside the building is what made the difference. The memory care director is easily accessible and often found on the floor helping. The memory care has a full time RN with his office located in memory care, the meals are prepared on site and served warm and fresh. Everyone from the director, aides, chefs, entertainment director and housekeeper were involved in my dad's care. Moving a loved one into memory care was not easy, but during my father's year at the Springs, he was well cared for and was able to stay at the Springs and pass peacefully on hospice care. My father had been in multiple facilities in the Eugene area and it was not until we moved into the Spring's Memory Care that we felt he was safe, well cared for and stimulated with activities.

From the owner: Quality Senior Living Rooted in Relationships…read more At The Springs at Greer Gardens, we provide a community with services that make life a little easier and better for older adults. We offer the freedom of independent living, assisted living, and memory care, reassuring that personalized support and care are always within reach. We blend decades of experience with creating a more supportive environment where the chores are done for you, and you can focus on the important things in life, like relationships.

Such a kind bunch of people. Recently moved my father in and it was such a heartbreaking decision…read more Brandy at Sweetbriar stayed three hours late on the day we moved him in just to make sure he got in that day. Who does that these days?! To everyone's surprise my dad seems happy and is making new friends. What a relief to feel like he's well taken care of and content!

Wish I could give zero stars. Spring Valley Assisted Living looks okay on tours, but the actual…read morecare is shockingly negligent. Do not trust this place with your loved ones! Spring Valley Assisted Living suffers from multiple issues: 1) Slow Response Times - Call buttons left ringing for over 30 minutes (mother had to sleep on the couch one night in her own feces), 2) Unsanitary Conditions - Strong urine odors in hallways or unemptied trash, 3) High Staff Turnover - Constantly seeing different workers, 4) Poor Nutrition and Food Handling - takes up to an hour to receive your food in the dinning room, meals are cold, and dining room fails to accommodate specialized dietary needs (e.g., diabetic diets, spicy, etc...), and 5) Main hallway Smells Like Smoke - employees crowd the exiting smoking. Family members have approached Management on several occasions, unfortunately Management is totally unresponsive. Continued response in all areas is, "We are working on it." This brings me to my # 1 complaint - Service Levels. There are none. Contracts, policy and guidance, and brochures outline care, they do not document acceptable/unacceptable levels of service. Absolutely no metrics!! Patients and their loved ones do not know if they are receiving the care they are paying for because they have no idea what level it is. I would like to see an audit from an independent agency! Anyway Spring Valley Assisted Living is a Very, Very, and Very expensive Shit hole!

Very friendly family like environment. Great management and friendly staff. This community is…read morebeautiful, clean and crisp. Definitely a preferred provider in Lane county