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    The Richardson Team - Nationwide Loans

    5.0 (29 reviews)
    Closed 9:00 am - 7:00 pm

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    2 months ago

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    1 year ago

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    Darci R.

    Thank you so much Robert!

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    1 year ago

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    Darci R.

    Thank you so much Barbara!

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    1 year ago

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    Darci R.

    Thank you so much Annie!

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    5 years ago

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    Darci R.

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    3 years ago

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    Darci R.

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    4 years ago

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    5 years ago

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    Darci R.

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    3 years ago

    Excellent service and communication! We bought our first dream home from them and are forever grateful for their help.

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    Darci R.

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    5 years ago

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    5 years ago

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    Darci R.

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    4 years ago

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    5 years ago

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    Darci R.

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    5 years ago

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    Darci R.

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    5 years ago

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    Darci R.

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    6 years ago

    Mark and Darci were so amazing to work with! Great with my clients and even closed way ahead of schedule!!

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    5 years ago

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    Darci R.

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    5 years ago

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    Darci R.

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    6 years ago

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    Darci R.

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    7 years ago

    Mark and Darci made my refinance go very smooth. They are very friendly and helpful. Now I'm saving $250/month.

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    5 years ago

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    Darci R.

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    6 years ago

    Super nice and helpful team! Excellent communication. Got us the best rate! Made buying our first home together a great experience :)

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    6 years ago

    Mark, Darci and then team were friendly and efficient getting our loans processed. I would recommend them highly.

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    Darci R.

    Thank you Roy, it truly was our pleasure serving you!

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    5 years ago

    A few communication hiccups but once Darci & Karen stepped in things worked out for the best.

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    Darci R.

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    5 years ago

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    Darci R.

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    6 years ago

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    6 years ago

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    Darci R.

    You are the best David! We are blessed to have you as our client.

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    6 years ago

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    6 years ago

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    Ask the Community - The Richardson Team - Nationwide Loans

    Review Highlights - The Richardson Team - Nationwide Loans

    Always responded to every question I had, specially Karen Homsy, always communicating in a very attentive way.

    Mentioned in 5 reviews

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    Caliber Home Loans

    (28 reviews)

    The worst customer service experience that I had…read more I was trying to remove my PMI due to loan to value decreases. 1st rep told me I can get the removal faster by getting my own appraisal report and mailed it to them. After spending $400 on appraisal and mailed it to them, they said this is not what they say and I would have to do the apprasial with them. Now, I have to redo entire application and spent extra $150 to do the apprasial with them. Please avoid if you can. I dealt with Anthony 27423, the worst customer rep manager.

    I am counting the months to refinance! The customer service here is the worst I have ever dealt…read morewith in the past 20 years. Caliber Home Loans prides themselves in how the take care of disabled vets, yet their level of service does not suit mediocrity. Issue: Caliber Home Loans is billing the incorrect amount for in escrow for taxes. NV bills quarterly for taxes. Caliber Home Loans is taking the quarterly payment monthly. So lets say your taxes are $2400 annual, per month that would equal $200 and quarterly $600. Imagine paying your quarterly taxes every month. My actions Contacted reps 3 times over the phone. The gem and pride of Caliber Home Loans, their second rep asked that I contact Caliber Home Loans with respect to my request through the mail. Pretend this is you...overcharged and now asked to communicate through the postal service during a pandemic when money isn't exactly flowing in like a rapid river. So here I am...I've had to send three certified letters asking to drop my taxes from payment because Caliber Home Loans was not "escrowing" the correct amount and the terms for my loan allow me to drop this. First letter went to the customer service address that their wonderful representative provided me. Second & Third letter went to their Customer Service department (again) and their Corporate office for awareness. The letters sent were certified in case I need to battle with the three credit bureaus, I am prepared. How many of you have had to run through this level of effort with a mortgage company? I hope zero - and if you don't go through Caliber Home Loans, you got a better chance of keeping that bad luck out of your court.

    Justin Bitensky - Equity Smart Home Loans

    Justin Bitensky - Equity Smart Home Loans

    (14 reviews)

    I highly recommend Justin to anyone looking for a loan!! We just finished my first cash-out…read morerefinance at a fast speed and Justin just gained a lifetime client as I will be coming to him again for my future lending needs! He worked incredibly fast, had the best rate, communicated very clearly, had great manners, advocated for me, and made it easy-breezy. I'm self-employed with complicated income situation. Before going with Justin, I was shopping with 10 different brokers (yes, TEN, I'm not being hyperbolic). The rate and terms he got me was so ridiculously competitive that his competition laughed when I told them, until they realized I wasn't bluffing. Not only were his competitors unable to beat it, but more importantly, they couldn't provide the speed, the smooth process, and advocacy Justin could, which matters a lot in time-sensitive loans. Most brokers feel like they work for the lenders "this is what the lender has and requires", Justin actually feels like he works for my benefit. During the process, Justin had everything scheduled and covered with a clear timeline, I barely had to lift a finger unless it is something only I can do. Justin also had great connections that sped up the appraisal and other steps in the loan process. He even advocated for me and got me extra benefits and more favorable loan terms.

    We contacted Justin about a HELOC. He analyzed our situation and quickly realized a reverse…read moremortgage would be better for us. (Lots of equity, no kids.) He worked through our resistance and we got the reverse mortgage. Great move. We've already used our equity to paint our house, get mini-splits and new windows, and redo our kitchen. None of it would have been possible without Justin, to whom our retirement years owe a huge debt of gratitude.

    The Richardson Team - Nationwide Loans - mortgagebrokers - Updated August 2026

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