Does a great job…read more Always on time Comes when weather bad I highly recommend this business. They do an awesome job.

We were in the procress of selling our home and wanted the yard to be fresh and clean. I wish I had…read morestarted service with Austin Poop Patrol years ago!! They've done an amazing job, always on time and meticulous in their work!

Exceptional Service and Unbeatable Value!…read more We recently hosted two dogs for a full week and, after they went home, decided to treat ourselves to a professional yard clean-up instead of tackling the 'dirty deed' ourselves. We found Fresh Start - Pet Waste Removal and were completely blown away by their service and pricing. Although their website didn't have a specific option for a one-time service, their customer support was quick to respond and confirmed they happily accommodate single-service jobs. Their quote was incredibly competitive--significantly more reasonable than the prices quoted by other services in our area. We felt we were getting the best value right away. The service itself was flawless. They provided us with a service window of 8 am to 12 pm and arrived promptly just before 8 am! The technician was highly professional and worked with incredible speed; they were done in about 10 minutes! Our yard is now completely clean and pristine. We couldn't be happier with the results. If you are looking for responsive customer service, amazing value, and super-fast, professional pet waste removal (especially for a onetime cleanup!), we absolutely recommend Fresh Start.

Very prompt and great communication. This is an incredibly professional business and worth it.read more

Do not hire Furry Friends Poop Patrol…read more 1. They had a major billing inconsistency that was 100% their fault. They quoted me the wrong amount and didn't seem concerned by it at all. I recognized what they quoted was definitely low and in fairness, I decided to continue and pay them what was the more appropriate amount. 2. They several times showed up without warning or not enough warning, and a few times went in my backyard without permission. Thankfully, my dogs were not outside at those times. 3. THEY SHOWED UP AT 9:30pm ON A FRIDAY NIGHT WITHOUT WARNING AND WENT INTO MY BACKYARD. Here's the thing - the owner Karen, didn't seem to care or think it was a big deal. Karen even told me "it's easier to pick up poop at night with flashlights". When I called this morning to discuss the matter, she really didn't care at all. Didn't even let me speak more than a few words.

These guys have been great for me. I've been using them for about a year now, and I have never been…read moredisappointed with their service. They communicate well and always let me know when they're coming. If there's ever a rain delay, they are quick to make it up and always let me know the time and date they plan on coming. If you're looking for someone who will do a great cleanup job on your yard, I can't recommend these guys enough!

Doody Calls services my neighborhood's dog poop station in Canterbury Trails. They have not been…read moredoing a great job. Our dog poop bags have not been refilled or over a month now. For at least a week after Thanksgiving, our poop trash can was overflowing with poop that hadn't been picked up in over two weeks. Given that we only have 3 dog stations, with 1 main one at our local HOA park that most folks use, we need more frequent dog poop bag refills and the poop trash cans changed more frequently for a neighborhood with a lot of dogs. I've even called in to ask for bag refills and the poop trash can to be changed, but still no new rolls. I do not recommend this company.

We had been using their service for about 4 years give or take. Their process of how they do…read morethings seemed to change without warning. For years they would text me they were on their way. If there was an issue, I would respond. All of the sudden they began calling, if I didn't respond or answer the call they would not show up. The call isn't coming from doodycalls either. It is some random non Austin number attached to a name I have never heard of. I'm not in the habit of answering those types of calls. This was some sort of new policy for people who have dog doors. Unfortunately I do not have dog doors and have never had dog doors in the history of our service. I have probably logged into that portal two times, so whoever plugged the info in must have said I have dog doors? They said they have had issues with dogs attacking them, not necessarily my dogs, but other dogs and this was their new way of doing things and if I don't have dog doors I need to make the changes myself. So I missed their called being at the ER, and they skipped my house. I called the office to see clarification and they said they don't have this policy and a manager would call me. No one called. None of us were home at the time and no one was in the yard, and per the camera the person never even walked up to my house. We went back and forth on text, the service was ok when we had it. Frankly though, I can not respond immediately or answer a call from them every single week to get my lawn serviced. It was also difficult to skip service when I was out of town, no one answers emails. I called and canceled my service, never heard anything back. I guess it is canceled? I just deleted my card from my file. We have someone new coming today, less expensive and leaves dog treats. Just a way different experience. They always text when they come and text when they leave with a pic of your gate. Also less expensive. There are a bunch of companies with these services now. You don't have to stick to the same one.

I've had some great dog boarders for my little Bostons in the past, but none as outstanding as Pet…read moreCaddy. From the start, they were fantastic. Their facility is new, spotless, and thoughtfully designed. The team is friendly, professional, and clearly passionate -- they treated my pups like their own. We stopped by for a quick meet and greet and were immediately impressed. My dogs' first stay ended up being extended due to post-surgery travel, and Pet Caddy kept me updated the entire time with daily photos and notes. The updates weren't just reassuring -- they showed how much the team genuinely enjoyed being with my dogs, and how much fun the pups were having in return. I'm in the Spicewood area, and they even offered drop-off service, which was a huge help. I've already booked their next stay. It gave me complete peace of mind to be away knowing my dogs were in such good hands. I couldn't be more grateful.

I've had a good experience with James. He responded to my message right away and was at home within…read morean hour to help us out. I am open to see what else he can help us with our dog. MA

This service is a great benefit for me due to a disability. There's been a couple of glitches since…read moreI started, but I'm completely satisfied with the outcome and the consistent quality of service provided. I use the weekly poop removal service.

Be very aware of this company!!! We told them from the beginning that they needed to obtain…read moreauthorization to enter our backyard for us to lock our 21lb dog inside. One of the workers did not get authorization to enter the backyard and our dog bit him. He had to get sutures. Even though they did not get authorization, we did still offer to pay for hospital bill (~$900) and a week off of work. They did not want the payment but instead the employee sought to file claim on our insurance company for over $1M. Our insurance company stated the company/employees has made several claims in the past which is suspicious.

If you're looking for someone that goes above and beyond, Pablo is your guy! He's reliable,…read morethorough, and really cares about every single one of his clients (and their pets!). Highly recommend!

From the owner: At Hightail, we don’t just scoop—we sanitize, deodorize, and go the extra mile to make your yard…read moretruly fresh and enjoyable. While other services focus only on waste removal, we believe in creating a cleaner, healthier space for both pets and their owners. Every cleanup includes deodorizer and sanitizer at no extra cost because we know bacteria and odors can linger—even in small yards. Plus, we pick up stray trash, tidy up along the way, and even notify you of issues like broken gates. We take pride in delivering a level of care that goes beyond expectations, so you can enjoy your yard again without the hassle.

Quick response. Prompt service. Reasonable prices. Easy payments. 10/10 Highly recommend!read more

I really was overdue for a lawn clean-up and wasn't able to do it myself, then I remembered seeing…read morean ad for Johnson Lawn Doodie Pet Waste Removal; I went searching for it, found it, and sent a message. They got back to me and could do same-day service later that morning. Slightly more than I would have liked to have paid, but the service and punctuality were well worth it in the day and age of people who don't even show up. I would 10, out of 10, use Johnson's Lawn Doodie again and wouldn't hesitate to recommend them to anyone else.