I want to pre-face this by stating that Stage Notes is a great place for kids to learn music and…read morearts. I have nothing against them. Their pricing is reasonable. However, one of their most recent hires is a Racist. His name is Raven, and he is at the Colleyville branch. This statement is not due to an incident or a miscommunication, it is a culmination of 4 months' worth of micro-aggressions. When it started, I assumed it was probably Sprectum-related (I have one of those) so benefit of the doubt.
However, as time went on, his interactions with other parents, much paler in complexion, was just amazing. But when it comes to me, I got no updates, no progress reports. He would literally walk past me to go and inform the next parent whatever updates is needed, but not me. I tried to mention it to him, and all I got was a grunt.
After a handful of weeks, I discussed it with the Office Manager. I'm sure she tried her best to address it. I am paying for Piano classes on a monthly auto-draw. I have no idea what progress is being made, what needs to be worked on adjusted or encouraged, and the instructor acts like my presence is his life's greatest inconvenience.
Finally, I confronted him on the issue. He proceeded to go on the most bro-Schmo podcast rant I have ever heard, and just ended up calling me a liar, liar, you're lying, You're a liar. This was happening in front of my kid, so I had to be calm because they learn their conflict handling skills by observation. I stepped out of the room and let the class complete, because it had already been paid for. At the end of the class, he stated, "Next time, you come in here with a better attitude" with a weird smirk on his face.
After that, myself, my kid, my pants on fire, and my auto-charge gladly left the building.
So, in conclusion, Stage Notes is great. However, if you get assigned to Raven at the Colleyville branch, you will get great service. Just make sure that you're light skinned enough and pale enough, even if it means skipping your tanning appointment. #RavenTheRacist