BEWARE, do not EVER rent from this company. I rented with them in the past and my life was a living hell. They've been taken to court by so many tenants in the past. They've threatened me in the past with legal action because I was rightfully complaining about the conditions of the building. Save your sanity and rent elsewhere. read more

Andres and Mario did a wonderful job on my kitchen cabinets!! they were so upbeat organized professional and respectful they even cleaned up an plugged my appliances back in!! Those men are fantastic and hard working! Thank you read more

The Samia Companies LLC - New cabinets - Real Estate Services Near Me - Brighton, Massachusetts

Not good experience at any turn. Parking. Mailbox keys. Getting a call returned. Regardless of how much you pay you will be treated like they are slum-lords. If the experience ever improves I will update but so far it's been awful. In a state like Mass you would think the laws would protect you?!?!? read more

Avoid renting from them at all costs. Main door to my building has been broken for weeks, meaning anyone can enter without a key as it does not lock. I have reported this multiple times. They continue to ignore my requests and have even deleted them from the portal. Their lack of urgency and care for a safety issue such as this is horrible. Do not rent from them. read more

had an awful experience renting one of their units at 33 Lourdes Ave. The building was old and very poorly maintained. Maintenance refused to put a bathroom vent in and we had to keep the window open the entire winter- our gas bill was insanely high for a 2 bed 1 bath (upwards of $400 a month in the winter). We had several issues with pests (mice, wasps, gnats, other bugs) inside the unit that were never addressed. The rent was cheap for a reason but I will never rent another property managed by Samia. Classic corporate boston landlords who do not care about their tenants whatsoever!! read more

See pics attached It'd be great if people came together to file a class action lawsuit against this company. I resided in JP from 2017-2022 when I was finally moved out by the constable due to fault-eviction. Yes, my fault, but let me fill you in. Moved in with an initial rent of 1295 that jumped to 1355 within 2 years despite the unit being in disrepair, constant harassment (had to file a restraining order after (male) maintenance entered my unit (again without notice) while I was sleeping and scantily clad), entering or attempting to enter my unit CONSTANTLY without 24-hour notice (have multiple emails from the 1st poor PM constantly apologizing; apparently the guy who was supposed to be delivering the paper notices wasn't), constant ceiling leaks that ended in 2 ceiling collapses (due to horrible drop ceilings and leaks from above apartment, and the fact that maintenance couldn't find the source of the leak for about a year), a 1-room studio with paper-thin walls through which I could hear full conversations of neighbors, through which I had no privacy because neighbors could hear me using the bathroom, a 1-room studio that one maintenance guy, shaking his head, informed me was once the Samia office, and which I later found was a control room, a sprinkler room (my "studio"), which housed the water system for the entire building, which means if there was a fire, the fire department could basically bust down my door without my permission. None of this mentioned in the statement of conditions. During the 2nd eviction, when I began to fight back--I was frightened and intimidated by the first go-round--I mysteriously lost most of my hot water pressure in the kitchen sink for 6 months (and began washing everything, including dishes in the bathroom sink), and I began to constantly experience constant knocks at my door and other things that were seemingly retaliatory. But honestly, I don't know if I was genuinely harassed or just harassed by poor management and coworkers of the same company who all seemed to be operating in different universes. A maintenance guy (who smelled like vodka) came and punched a hole in my wall once to access the pipe for the apartment across the less-than-5-feet hall (where I could hear that neighbor sneezing); apparently, his apartment flooded and a main pipe (that also needed to be checked for freezing during winter months) ran through my wall. Constant rotation of new faces as many people, like myself, were duped and seemingly waiting like hell to serve out their Samia prison sentence. One person described it as a glorified rooming house and I'd have to agree. At least rooming houses get maid service. I'm on record less than a year after I moved in asking the PM how to get out of the lease. While not impossible, I felt financially trapped and indignant that they would even put something like this on the market. (I felt even more trapped when I toured with a broker one day to see even more terrible, smaller studio spaces for more money. I live in the Boston area and it's not that I'm poor (which I am), but that these people are legalized crooks) I was late with rent once during 2019 and Samia promptly began the eviction process. I caught up then fell behind during C19 and that's when I really began to fight back. I understand a business arrangement, but it's not cool they are allowed to operate in this manner while permanently marking someone with an eviction (never had one before). I ended up going into mediation with the lawyer--poor but helpful guy-- and agreed to be out in 3 months but failed to do so (because I happened to be going through a confusing spiritual crisis). I take responsibility but their business practices were atrocious. I felt bad for a lot of the maintenance guys; they were often hardworking, overworked and disgruntled to be the face of a shoddy company. It was raining in my apartment at one point and one of the guys said he had to take a picture because otherwise the supervisor wouldn't care. They have a 24/7 emergency line mainly for appearances since the guy couldn't do anything when my ceiling ballooned down from water weight and got my bed soaked at almost midnight (my bed couldn't go anywhere in that tiny space other than directly under the leaking ceiling). Like I said, I take responsibility but it's crazy what they were able to get away with while I paid my rent early and on time for 2 years. For a unit they shouldn't even have been renting! Now I have a permanent eviction and they sent me to collections for the 3 or 4 months I stayed beyond the agreement. Oh yea, when the vodka guy punched a hole through the wall, we had to tape it with a garbage bag and I had to wait until the next week to get it fixed because apparently that was another department. One good thing I can say is that I never saw rodents (but I sometimes and scarily heard what appeared to be rodents in the drop ceiling). read more

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The worst "landlord" company I've ever experienced. We've had some financial troubles especially when COVID happened but we've fully caught up. During those times of struggle, Samia had no sympathy at all. Instead they are like a Mafia who will use threats and harassment as a means to scare you out. We even had to get a restraining order that got approved when they would send a realtor to show the property every other day while we were here trying hard to catch up. I've been here 5 years while my GF finished her college classes and the apartment we live in has been falling apart since before we even arrived. There has been no improvements yet the price went from $1950 to $2250 since our move in date. They tried taking us to court to evict us once during our COVID struggle and my GF and I won the case because the judge saw that we were trying to catch up. And we did. They even threaten us still today with things like "the landlord will not hesitate to revoke your lease extension" or something along those lines. They want $250 for a parking spot that sat empty for 5 years, so when I go in to get it they tell me it will begin to show on my bill on rentcafe. 3 months later my car gets towed and now they said I haven't paid those months so they won't reimburse my tow. Just stay clear of Samia.. At all costs do not rent from them or your life will likely become a nightmare. read more

They are not legit. They ask for a whole month's rent as "application deposit" without signing a lease or a contract or anything. They don't even let you know if you're approved before paying the "application deposit". move on and find some other place. read more

Worst landlord I've ever had!! 1. We were told the apartment was not being cleaned between the previous tenants and us. 2. They don't include heat/hot water in the rent so we literally froze all winter while paying an arm and a leg because the insulation on the windows is terrible. 3. When the plow would come they didn't do a good job. The signs on the building said cars that weren't moved would be towed. But they never towed anyone. Instead, they would leave the car in the middle of the lot and not fully plow 6 spots. This is IF the plow showed up. 4. We requested maintenance once in the year we lived there and they never showed up. 5. The one maintenance request we did put in was because our mailbox wouldn't lock. It still didn't lock when we moved out. 6. 3 months after moving out we still hadn't received our security deposit back. We were given an excuse about a tracking number and the check getting lost in the mail. Then we're told they would send it back to us if it was returned to them. Still waiting and about to file a small claim. read more

Honestly would give them 0 stars. The amount of stress this company/building gave me is crazy. The realtor/who ever shows the apartment, will say anything you want to hear even if it is 100% false. Maintenence is a literal joke. We had mouse traps in our kitchen ceiling (that had shoe laces tied to them and were hanging from the ceiling in the middle of the kitchen so a mouse wouldn't run away with the trap) they went un attended/ no one ever came back from Dec 2019 to literally my move out in May 2020. We requested our dishwasher be looked at multiple times because it literally smelt like a dozen rotten eggs and there only advice was to run it without dishes. They replaced all our windows because of terrible drafts but left huge gaps in the window trim and the wall making the draft worse and giving space for small bugs to come in. They never ever plow correctly. If you rent in Marlborough on main st their parking lot is tucked away with a very steep hill making it nearly impossible to leave when they do not plow/salt. The lady who lived underneath us probably called the police on us at least 20 times for "noise complaints" the police would literally show up and laugh or not even knock on our door because they knew there was nothing to complain about. Samias only response was that she had a mental illness? It got to the point where I had to write them a professional letter so there attorney could speak with the down stairs neighbor. Management is sosososo rude. Alex is extremely unhelpful & Lynn(senior property manager?) likes to tell people she has a full time job and can't speak to a tenant bc they are wasting her time. When you still have 6 months left on your lease they will literally harass you at all times of the night to schedule showings so they rent to someone else. But they will not speak on the phone with you they will only text you and refuse to pick up if you call. Also day one of move in we arrived and the apartment was not cleaned at all. The old tenant left oil and gum stuck to kitchen walls & floor. And to top it off the building/common areas are NEVER cleaned. I never saw one person clean anything even through out the worst of the Corna virus. This isn't even all of the issues i had to deal with but i am so glad I no longer have to do business with these people. read more

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dipapidated building. no repairs or updating in many years. halls dirty and not painted in many years. exhorbitant rent. pressured in January to renew lease for september. i had barely moved in when they started asking me to resign or they would advertise it for rent. when i moved out they tried to charge me for extra cleaning. i had left the place cleaner than then i moved in. i fought this and they let it go but i believe they do this to everyone - its extra money for them. fuses go out in building if too many appliances plugged in. samia is a tenement landlord. they will cheat anyone read more

I lived at the Gardner, MA apartments and was a good tenant. I wrote them a letter notifying them as soon as I knew I was relocating. I am single and couldn't afford to keep up with the rent any longer. I was charged for 12 yrs of wear, NOT DAMAGE! They kept my total deposit It is AGAINST MA law for the move out tenant to be charged for these services but I paid it because I was unaware of this law :( MOVE-OUT INVOICE Description Unit2x1 Kitchen Floor Unit2x1 Bedroom 1 Floor Labor 75.00 115.00 Materials Notes 0.00 Clean Kitchen floor 0.00 Shampoo carpets SubTotal 75.00 115.00 $190.00 Per Mass.Gov - "The cost of repair for damages caused by the tenant, other occupants, or their guests (this doesn't include pre-existing damage or routine painting, carpet shampooing, etc. that takes place due to normal "wear and tear.") PAYMENT INFORMATION Payment Confirmation Payment Amount: $199.15 read more

In April of 2018, I had moved from Washington, DC to Braintree, Massachusetts for a short-term work project. I worked with Prestige Rental Solutions in Boston to find this apartment starting in March until early April when I ended up signing a 12 month lease with Samia Companies LLC for their 1731 Washington Street, Apt. 3, Braintree, MA. property. Other than the traffic to get in and out of Boston Monday - Friday, the location was ideal for a young professional to call home for a short period of time. After working out my work assignment in Massachusetts, I relocated back to Washington, DC in November for a new job which was shorter than my one year lease I originally signed. With very few options due to contract with Samia Companies, I contacted Alexandra Ann (Property Manager) to see how I could get out of my lease quick, early, and as cheap as possible. Alexandra worked nonstop on my behalf to fill my apartment in order to reduce the costs of me breaking my lease in total. Alexandra also worked efficiently to make sure she collected my keys, parking decals, and made sure my time spent calling their Braintree property "home" was more than adequate. Although Alexandra helped me on a personal level, Samia Companies always answered my maintenance calls, gave me more than a 24 hour window as to when they would come into my apartment, and respected my place anytime there was work to be done. Samia Companies allows you to pay rent online which was very convenient for me, as I had lived places that would take checks and not cash them for several weeks later, leaving the checkbook or account unbalanced at the end of every month. With Alexandra Ann, Linda Scheer, and many others help along the way, I am out of my lease early without paying a ridiculous termination price. Upon my move in, the apartment was very clean, many new kitchen appliances had been installed, the carpets deep cleaned, and the walls freshly repainted. I had kept the apartment in mint condition therefore, Samia Companies returned my security deposit without hesitation. The ONLY negative about this apartment is that my neighbors living room/TV butted up against my bedroom wall, and we were not on the same sleep/work schedules, therefore, their TV would play while I was trying to sleep. However, living in an apartment you must understand not everything will be perfect with your surroundings and sometimes you just have to be respectful of others and deal with it. If you rent from Samia Companies, call Alexandra Ann in the Boston office! read more

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They took the deposit, didn't approve me, and never gave my $2200 back! Do not recommend this company!

THIS IS THE WORST COMPANY ANYONE CAN RENT FROM! I was an excellent renter paying 15 days ahead of due date and even doing many repairs myself. Also I never complained about anything there. Wow! Now it's time... 1. When I left Mark said I would not be charged an early leaving fee if someone else rented the same apartment which they did! So they kept $490 anyway for that reason. Bad and greedy people here because they are failing financially in areas. 2. When it snows out, in the middle of the night, you will be awakened to move your car in the street. Then you have to get up again to move your car otherwise YOU WILL BE TICKETED FROM THE CITY! 3. Maintenance person is great but he is over worked and want to quit. So it takes a while to get anything taken care of. 4. This project is real old. I lived there in the 70's for a year. The apartments are very old and haven't been kept up to date. I had to clean a lot of mold in my apartment myself. The pool is now trashed. The tennis court is trash. 5. Parking spots are narrow and everyone gets dents on their vehicles! 6. Trash is always on the ground around the dumpster. Now I wish I warned the new renters of Samia's poor consideration for people. I had to give 1 star to write this review. Don't know why this company does not treat people with better respect. Bad management... read more

I have lived in a Samia building since 2014. I've hit my five year mark and I'd like to share some of my thoughts and experiences over the years. Given some of the other reviews, I think it's important. Firstly, I'd like to give a shoutout to Alexandra Ann, who manages the property I live in. She has always been communicative, friendly and open to feedback / requests. She's helped made living here easy! Let's start with the *few* negatives. I think folks tend to forget the building is *old*. And like many old Northeastern buildings - there are .. quirks. For example - there is only electrical outlet in each bedroom. The living room radiator get's too hot in the wintertime, so I need to crack a window (a good problem to have, actually). Floorboards have warped a bit from age. But these things are to be expected. It's not a big deal. Like any long-time tenant, I've had some maintenance issues over the years. I've had leaks, appliances stop working, I've had heat go out. But one call to the emergency maintenance line - and these problems are fixed in a very timely and professional manner. I remember when my (gas) stove stopped working, I had a brand new one ordered and installed in like 2 days. I have a 2BR and the space is quite large for Boston. I pay similar to what my friends do in other parts of town - but for more space. Ceiling is fairly tall. There's a large kitchen with access to a shared balcony. Kitchen includes a dishwasher, gas stove, pantry, tons of cabinet storage. There is a massive living room - with enough space to segment a dining area. There is a hallway closet. The Bathroom has a large linen-closet. Each bedroom has a medium sized closet - and the bedrooms themselves are large. The front bedroom has an access panel to the bathroom plumbing - so anything blocking it needs to be moved during a maintenance window. The building is clean and well-maintained. Flowers are planted in the spring, trash is picked up regularly, hallways are consistently swept and mopped. I have never seen roaches or mice or anything like that. The perks include free heat , hot water. There is coin-op laundry on site. I'm close to major bus routes and the T. Street parking isn't bad - but there is a fairly inexpensive lot that is regularly plowed in the winter. The walls seem fairly thick. This is helpful for me because I play a bit of guitar - and the neighbor's aren't bothered. And unless my neighbors are moving furniture or something, I never hear them. Other tenants in the building include young working professionals, grad students and families. Anyways - I'm happy and would love to keep living here. read more

SLUMLORDS!! These people handed us keys an hour after the last tenant moved it! Safe to say the apartment was not turned over. We are coming up on 3 months and it has still NOT been turned over. The rugs smell of ammonia and musty that my 3 year old has been getting sick. The kitchen counters and cabinets need to be replaced. Have reached out several times and they give the run around. Have reported them to the Board of Heath and Attorney Generals Office. Living in filth and yet they still expect their money. read more

Terrible management from top to bottom. The property we lived in was beyond poorly maintained - when we moved in, there were layers of paint flaking off of the walls (the walls were also damaged, so while they had been painted many times, they hadn't been painted recently). The bathroom wall was rotted to the point of crumbling, the bathtub was covered in a mysterious, black goo, and the floor was slanted with nail heads poking through the vinyl flooring. The washer/dryer were located in the basement, which was covered in so much dirt you'd almost rather not wash clothes at all. The machines would often not work, and you'd only find this out after it ate your $1.75 in quarters. When we complained, the machine would be fixed in a week or two, but we heard nothing about getting our money back. Also, two washers for a nine person house is ridiculous. Speaking of the basement, if you had the misfortune to look up, you'd spot rot all over the floorboards, which didn't lend confidence in the building's structural integrity. Then come the neighbors. The people I lived with and I are all professional musicians. We practice at reasonable levels (my dB counter never exceeded 75 in the room I was in, at the very loudest), and always cut out live music by 9pm. Our upstairs neighbors complained, and instead of talking with us, they went straight to management. Okay, cool, they don't have to talk to us. The thing is, management never told us about the complaints, either. At least, not until they threatened us with eviction. At that point, I discussed our options with a lawyer, and found out they were in the wrong this whole time. Never, ever deal with these bastards. They're the textbook definition of slumlords, and Lynn Mark, the manager, is a self-serving pain in the ass who would rather let helpless renters suffer than deal with simple problems. Never rent from Samia. read more

I've been a tenant in a Southcoast Samia property for over 10 years, and I have known nothing but professional compassion, a real concern for my welfare from managment, and have witnessed consistent efforts to improve the property to keep it safe for all, while maintaining and encouraging an open line of communication. Dealing with tenants in all locations and from all walks of life, has to be challenging. In particular, Mark Pasciscia, who administrates this particular property, is always genuinely available, helpful and realistic regarding any topic I may discuss. Recently, I've communicated with Alexandra, as well, who was truly receptive to my message. I'm originally from the Bronx, NY, and have lived in this area since 1980. I've always been an apartment dweller, and have dealt with a myriad of landlords in my life; yet, I have never experienced the kind of sincerity and courtesy from any former landlord, as I have from Samia. Thank you for all you do. read more

I have just moved out of an Allston studio apartment after six years, and have had nothing but a good experience with Samia. Both Alex Ann and Dave Chester have been excellent, responsive managers, and Susan Povio was also willing to help answer simple questions. My apartment was greatly improved during the time I lived there, thanks to Sean in Maintenance and his kind, efficient and skilled team. I am sad to be leaving for family reasons! read more

This company is just in it to steal your money and doesn't fix the issues in our building. You have to fight with them to get anything fixed. They ignore your complaints. This is the worst company I have ever dealt with in property management. Just remember they have 5 days to contact you and 14 days to repair it or you can withhold the rent and even partial pay lat read more

The Samia Companies LLC - Real Estate Services Near Me - Brighton, Massachusetts

The absolute worst! If you have any other viable option, go for it! Don't rent from Samia! 1. Every detail of their Allston apartments is wrong - unleveled floors, crooked walls, 5 layers of paint on top of wall paper so it comes off if you touch the wall, called water in the shower will just stop so you shower with scourging hot water all of a sudden, the door knobs in the apartment have been painted over so doors don't close (even the bathroom door, yes), etc. 2. The condition of their Allston properties is horrible - I moved into an apartment which had never been cleaned before. I removed handfuls of dirt from the windows, had to BLEACH the kitchen walls because they smelled putrid, and cleaned a pool of frozen blood from my freezer! 2. Management is unethical at best and illegal in reality - one night I came home from work to find muddy footprints on my floors. Before I called the police to report B&E I noticed that the fridge in the kitchen was different. These morons just walked into my apartment without a notice, replaced the fridge , and touched ALL OF MY FOOD in the middle of COVID pandemic to move it from the old fridge to the new one. Oh, and the new fridge wasn't new. It was used and smelled like vomit - they hadn't even cleaned it! When I asked that I get reimbursed for my food (which all went in the garbage), they claimed there was a maintenance request for the fridge replacement, so they did nothing wrong. They just did their job and I was welcome. As you can guess, there was not maintenance request. The old fridge was working just fine. 3. After the fridge situation I asked them that from then on they gave me 24-hour notice every time they had to come into the apartment. To which they responded that this is not their practice - if you make a service request, you automatically give them permission to walk in and out of your apartment at any time that is convenient to them, even if that happens a week after your request. I know this area is mostly populated by students and they may not care about the conditions of their apartment or privacy in general, but this management company is the absolute worst if you think you're renting a decent clean place and have the expectation that strangers won't walk in as they fell like it. read more

This company abuses the landlord-tenant power dynamic and will rip you off if given the opportunity. Alexandra Samia's communications were short and unconcerned with issues brought up over email (though she was very pleasant the one time we met in person). I rented a parking spot for 2 years and was given a hard time about terminating the lease when I no longer needed the spot. They claimed to never have received back the parking decal I mailed to them the first week after the lease term ended, so they kept the deposit I had put down for the rental. read more

This company is awful. I have lived in a building in Marlboro for 3 years and the entire time we have had roaches and giant bugs in our apartment. Our ceiling leaks water when it rains and they said "they can't see it" and the parking is horrid. They make you pay for parking and then sell more passes than there are spots, so everyday you have to fight for a spot. In the winter you can't park on the street or you will get a ticket. If you work past 4 pm you won't have parking. And nobody ever answers the phone or emails back. Honestly surprised they are still a company. If I could give zero stars I would. read more

I'm really disappointed by my experience with this company. From the leaky roof to the broken fridge, to the creepy maintenance guy who FINALLY got fired, I really don't even know where to begin. What's most infuriating is that the communication with this company is nonexistent. No matter who you call or email, nothing is ever clear, and no one ever picks up. It is the middle of October, and I have still not received my refund deposit from August, and I moved out in July. They also charged me and my roommates a $50 fee for cancelling a check that they failed to split, after numerous clarifying emails between us and Iris Santos. They straight up scammed us. Spare yourself the exhaustion and 50 bucks. You'll find better and cheaper places with less of a headache. Goodbye FOREVER. read more

This company is awful and very unresponsive! The units are dirty, utilities constantly break and major bug problems, especially cockroaches. The heat is cranked up ridiculously high all winter and you can't do anything to lower it, while the doors to fire escapes are completely not weather proof and let in freezing air. One of the cheapest places around, but horrible customer service and horrible apartments read more

The property I reviewed is 80 Robbins street Waltham, MA. I just wanted to clarify as I see they do the same to others all over......

Wish there was a negative rating on Yelp. Wish I saw the Yelp reviews before I rented this place. Wish I gtfo here soon. 1. Lots of cracks (some are gaping huge) in the walls and everywhere. This implies a few things. A. Rats. The night I discovered one in my room, I was sleeping on the floor, so I immediately went on Amazon and bought a bed frame. When the pest control came, they stuffed some steel wool into the crack I saw the rat go back into. Well... there already was a steel wool there before the pest control came.... B. Cockroaches. Small and Big. Young and Old. Nymphs and Adolescents. You get the point. I rarely cook in my unit. If I do, I wash dishes immediately. I usually eat out. So... probably not my fault. C. Centipedes. I saw one in my room last night. 2. Water damage in ceilings 3. Super thin walls. I can clearly hear my neighbors' conversations from inside my room, windows and doors shut. Can also hear the screeching Green line noise every few minutes all day. 4. Internet cable is outside and needs to be hooked up to modem inside, so my window can't close properly. 5. Radiator is either not working or very hot. During the winter, it made metallic rattling noises. One night it was so loud, I couldn't sleep at all. I got so scared I slept outside my room. 6. Kitchen cabinets are moldy. 7. The door to the balcony takes a lot of force to open or to close. I think the door barely fits the slot, so you have to jam it in to close. 8. Bathtub drain. Cockroaches come out of here all the time. Had to have it plugged at all times!! 9. Shower head leaked water the whole year until someone recently came by and fixed it... Could hear the sound of water dropping from the shower head to faucet every night Above items were written down in the work order and were straight-up ignored.... Oh gotta mention that my place costs $2200 / mo read more

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I applied to an apartment last Thursday. I was given an offer. The offer was denied by the next day, March 5, 2021. I still have not received a letter of denial via email, or a call from a representative. Shady business between this company and Boardwalk Properties on Tremont street in Boston. read more

This has got to be the worst of the worst slumlord in this city. I live in the Braintree highland apartments (DO NOT MOVE THERE) and the heat has broken FOUR TIMES this winter. This most recent time, we called them every day for three weeks asking them to fix it. They kept telling us sometime would come, someone would come, etc. finally we had enough and called the city. They had the audacity to tell the city we never called- blatantly lying to a government official. Then came in ten minutes. they clearly just were hoping we would let them get away with it. The quality of the apartment is absolute garbage. The upstairs neighbors are constantly stomping around at all hours and it's so loud- we called Samia and they did absolutely nothing. All they want is your money. avoid this place at ALL COSTS read more

Samia Review: FRAUDULENT COMPANY Basic lease terminology in Boston: lease states: "Landlord shall maintain the premises during the terms as required by the applicable codes and laws and prior judicial interpretation of those codes and laws." Samia has not maintained habitable units. The unit for which I paid was in terrible disrepair when I moved in on day 1 of the lease. 1114-1132 block of Commonwealth Avenue has some units that are not delivered within the standard of building codes for Boston. In fact they are in such poor condition that I don't think they would pass in a developing country. Refer to Boston building codes/housing/dwelling requirements - http://www.mass.gov/eohhs/docs/dph/regs/105cmr410.pdf -105 CMR 410.000: MINIMUM STANDARDS OF FITNESS FOR HUMAN HABITATION (STATE SANITARY CODE, CHAPTER II). Many of these standards were not met when the unit was delivered on the first day of the lease. (e.g. broken window, fire alarm not in service, damages elsewhere in the home...) Some repairs were completed after many requests and weeks into the lease. Further, Samia withheld $150 from my security deposit for "cleaning" expenses. I went to the office and did not even have to argue when I brought up the ILLEGAL aspect of unlawfully withholding the $150. They immediately wrote a check. It is likely that many in the organization are aware of this fraud and wrongdoing. Tenant rights violations and fraud http://www.mass.gov/ocabr/docs/tenantsrights.pdf It is ILLEGAL TO WITHHOLD any amount of the security deposit except for destruction of the property. (cleaning, normal wear and tear, etc. does NOT qualify) Property management actively prevents communication between tenants and the property management office. I had to find an email address through a realtor as the Samia company frequently screens & refuses calls. Email communication is not much better as I have waited over a month for responses with Samia property management. read more

I just saw the five-star Spelp for Samia and it reminded me that I wanted to write an update. I am so happy that I am finally moving away from this wretched place. First issue: while maintenance is well-meaning and pleasant, they are sloppy and lazy. The details: --My bathroom is no longer moldy and flaky, but all they did was paint over everything. They didn't even scrape the flaky paint, they just painted directly over it. There were paint drops everywhere. --It took four separate mice incidents to finally close all the mouse holes in our apartment. We would find the holes and they would close them. There was never a thorough sweep of our apartment. --We had a leak in our bedroom window. It took them a week to "fix" it. When we got back from vacation after the supposed fix, there was a huge amount of water damage from the un-fixed leak. There was another storm and then they finally fixed it for real. Our property manager, Helen, is terrifying to deal with. She straight up told us the water damage wasn't her problem. We were only telling her to let her know there was major structural damage to the property, crazily assuming that her title meant she would be interested. She most definitely was not, said it had nothing to do with her, and that it was all maintenance's problem. The building could be falling down around you and all this woman cares about is your rent check. Twice we've amended the end date of our lease, and twice it was like pulling teeth to get her to send us the updated lease. We had to call and call and call. She had the nerve this last time, after not responding to us for a month, to call my husband and *yell* at him for the multiple messages we left. "I'm too busy to deal with this!" She said. What? All she had to do was call us back for 30 seconds and say, "got your message and while I'm busy at the moment, I will deal with it." She said she mailed us a new lease and when it didn't arrive two weeks later we had to call her again. The mail does not take more than one day to get from Allston to Brighton. She just plain lied about sending it. If she wanted to get us out of her hair, she should have done her job instead of being nasty and passive-aggressive. The apartment is OK for a budget place close to everything, but the Samia company is terrible. Service from all sides is at best unreliable and at worst outright rude. read more

NEVER RENT FROM THEM. I wish I could give this company a ZERO for a star. Disgustingly rude and disrespectful. They purchased my building on January 5th- WITHOUT NOTIFYING THE TENANTS. My roommates and I had mailed our rent check before Jan 1st, because we were all away, to our landlord. When Samia did not receive rent on Jan 9th, they charged us a late fee. I called Lynn Marks (stupid, incompetent, lazy woman), who admitted that they should have informed us that the building was sold, but then said it was my responsibility to call our old landlord and ask them to sign the check over. Now, an old landlord is holding a check, but not cashing it. Our new landlord is saying they forgot to get those when they bought the building. And now it's my responsibility to gather those checks? Don't think so. Lynn agreed, and said Samia did, and they started the eviction process. We're paying over $200 in fees (cancelled checks, late fees, cashier's checks, etc) to avoid going to court because our landlord was too stupid and lazy to ask a former building owner for the money. We are good tenants who have never had an issue with a landlord in four years. And this stupid, stupid company decides to screw over people who have no security deposit or co-signers. Seems like not the brightest idea. Oh- and they're raising our rent by $400 next year. Needless to say, we're not staying. And I will make sure anyone who is brought to look at the apartment knows how unbelievably disrespectful and difficult this company has been. NEVER RENT FROM THEM. read more

For a studio apt in Allston. No heat through Feb of this winter. Walls are so thin that I can't sleep when someone is showering in another unit from the noise. The management company is incredibly rude including whoever is incharge of the allston property. Maintence, while I can understand not knowing a word of english whatever, is inept in anything when there are heating issues. The whole building ended up reporting Samia to the city No-heat people at least 3 times during the winter. O and don't expect to be too appliance happy. My lights barely work when I have a ricecooker plugged in. A plus is that they do regular extermination so I feel pretty bug free but with how cold it got in the apt in the winter, i doubt even the bugs would want to live there. read more

The only reason they get good reviews is because back in September they promised people starbucks gift cards in exchange for posting online. When I moved in, I gave a long list of repair requests that they have ignored. They have not removed the rubble under the disgusting bathtub (which I have scrubbed with bleach to no avail). They have not fixed the broken kitchen drawer, or cleaned up the nasty rust and mold around radiator pipes. When i complained about issues, they would send maintenance without any notice--they claim that my complaint counted as my notice, but they come days or weeks later. Even when they do repairs, they are horrible quality: they fixed the holes in the dirty walls without painting, so now I have patchwork white spots over dingy yellow. Now that it is winter, there is consistently insufficient hot water for a shower by around 7 am. They use answering companies for maintenance, including emergency issues. And they blame those companies if things go wrong. It takes HOURS for maintenance to respond to issues such as a carbon monoxide detector going off on the first day I moved in. The day after Christmas I lost my keys and was locked out and no one even answered the phone--I had to spend the night somewhere else, and got a call back the next day. They have only a few maintenance people who have to travel all over boston for maintenance requests. Did I mention that I pay $1450/month for a studio? read more

So we sent a complaint a month ago about the mildew in the bathroom and only half the problem was solved. The mirror fell off the wall and when it was replaced they were suppose to come in the next day and finish it and that never happened. Our windowsill needs to be replaced. There are wood eating larva and bugs appearing from the cracks in the wood. There is also still massive amounts of mildew on the windowsill. The bugs alone are unexceptional. Also they painted but did not do the heater, which is covered in rust and I have cut my foot on before. another wonderful addition to the SAMIAS BULL. read more

I really hope I could get a five-star with a minus sign in the front for this company. I am not a first time renter, but this company has renewed my worst expectations for everything from a leasing property. Due to the awful living conditions and unreasonable layout of the apartment, my roommate and I are trying to move out. However, we were told that we have to pay half of the admin fee and we have to keep paying the rent for the rest of the lease term until the apartment is re-rented. I was pretty shocked to hear this kind of robbery talk. I lived in an apartment ran by Hamilton Company for two years and we only need to pay the admin fee to break out of the deal (but who would want to break the deal with such a nice apartment? so regretful that I moved out of that heaven and headed straight for hell). And they never gave us the copies of the contract we signed, and they just expect us to pay because they say so in a email. Another ridiculous thing is that samia intended to give back my parking lot security deposit along with the security deposit of the apartment. I don't have to mention that we don't pay them together so I don't see the logic link of returning them together. I am also tired of their shortage of parking spaces in their main office. I don't think any human being is able to speak that kind of rules in person without feeling guilt or shame. Unfortunately I could never find a guest parking spot near their building, so I don't have the time to reason with them. I don't know if it is a culture thing in America that you have to have every rules in front of you to talk about the details. Even if it is, I am okay, as long as they don't try to hold back the actual contracts we signed. I hate to point out such a fact but this one is dying to come out: if you are not afraid of something, show everything out before you DEMAND such unreasonable requests. read more

I try to call, and the phone hangs up after two rings. Then I call back a minute later and it's busy. Then I call again and they hang up. Does anyone work here? Lived in an apartment for a year. Lights flickered when I used the microwave and hot water pot at the same time. Couldn't manage to find a water setting between Wicked Hot and Freezing in the shower. The porch was slanted downward (hello, safety) and definitely not updated within the last handful of years. Maintenance person came over with NO warning. My roommate was home but there was no knock or anything so he thought someone was breaking in. The guy who fixed our sink was really awesome, though. Too bad he came over because the faucet FELL OFF THE SINK. BOOOOOOO SAMIA. read more

I promised an update, so here goes. Still no complaints about this company in terms of its building maintenance. We lived in their building for 3 years and finally saved up enough to buy a house, so we're moving out. The maintenance workers always came over quickly to fix work orders (clogged drain, stove top burner, etc.). However, I am docking 2 stars because of a horrible experience I had one month with the payment office. My wife and I paid the monthly rent with 2 checks for the past 3 years. However, one month, the person processing the checks only deposited my wife's check and must have discarded the envelope without realizing another check was in there. My wife's check cleared her account, but mine never did, so I made a plan to call them on the 10th of the month if it still didn't clear my account. Then, I came home one day to a "14 Day Notice to Quit for Non-Payment" on my door. We lived there for 3 years, paid rent on time every month, and on one occasion, their employee throws an envelope with my check in the trash and neglects to cash it. Do they pick up the phone and call me like a normal human being? Or even send me a one-line e-mail? No, they begin eviction proceedings. So there it is - the downside of paying rent to a big company that sees you as a number instead of as a person. It's unfortunate too, because mine was one of the only positive reviews before. The only reason I'm still giving them 2 stars instead of 1 is because the property manager Olivia was very quick in responding to my e-mails to help me resolve this issue. read more

I wish I could rate this place a zero. TERRIBLE CUSTOMER SERVICE. Their property managers / anyone you call about maintenance repair are so rude and disgusted that you're calling them. Their goal is to get you off the phone as quickly as possible. When we needed maintenance to fix clogged drains, this would take 3+ days leaving us to stand in foot deep dirty bath water while showering and spit into puddles while brushing our teeth. The ONLY UPSIDE to this awful excuse of a company is the one maintenance guy and how sweet he is. However I forget his name because he never formally introduced himself. Needless to say after many encounters with the company and employees, we moved out as quickly as possible. We thought we were in the clear of their distasteful behavior until it came time to cash our security check... Samia writes one check to all three tenants, spacing each name with an 'and' therefore indicating all tenants need to be present to cash said check. Hello!!?! What?!? Our roommate moved across country I'm sorry are we supposed to buy a plane ticket for her to come cash it?! So I called samia and spoke with a property manager who tried tellig me that it wasn't her problem and that we need to mail the check to my roommate to get her to sign it, then we could cash it at their bank, mind you, their ONLY bank is located in east bum f@&$ south Boston. So, went to the bank, they turned us down because we needed the third roommates presence. Upon calling samia to request a second check with one name on it, she said "well, I don't know that this is something we can fix, let me transfer you". Got transferred, left a message with Mark, haven't heard back since. HOW ARE WE SUPPOSES TO GET OUR MONEY BACK I hate these people, they don't deserve one star, please AVOID. read more