My husband and I walked into an empty store staffed with multiple employees. Not one greeted us…read more Not one offered assistance. We browsed with clear intent to purchase for nearly 20 minutes and were treated as though we were invisible. What we did receive was surveillance. An employee followed us at a distance the entire time -- not to help, but to watch. Then a regular customer walked in. The transformation was immediate. Multiple employees rushed to greet him, addressed him as "Doctor," asked about his weekend plans, and provided the attentive, personalized service that had apparently been unavailable to us moments earlier. For context: my husband is also a physician. The difference? They didn't know that. Luxury retail isn't about recognizing certain titles or catering to familiar faces. It's about consistency, professionalism, and making every customer feel welcome. What we witnessed was selective hospitality -- enthusiastic deference for the "right" person, suspicion and indifference for the rest. That isn't upscale. It's exclusionary. We won't be returning, and we'll gladly spend our money at Mr. Wicks who understands respect should not be conditional.

Myron Yancy went above and beyond to make sure that my custom suit was fitted for me perfectly. If…read moreyou are looking for a great place to shop, ask for Myron!!!!

Let's discuss little shops that have a ton of amazing gifts, to outdoor items, and LGBT+ support! I…read moreabsolutely love this place! The shop owner was so friendly and kind after overhearing that I was from OOT. They suggested a few great places to visit while being in the area so I certainly bookmarked them and plan on visiting. They have a wide array of outdoor items from coolers, tumbers, to backpacks. What really drew me in was their selection of little knickknacks that were rite up my alley! I purchased a few items and walked out happy with my purchases! Fortunately they also have an online store so I can get whatever I wanted in store but had no room in my carry on bags!

What a cool shop. I was able to talk with one of the folks who work there and they said they try to…read morebuy local and US made, hence the Domestic Domestic. I could have easily spent an hour in there looking at the cards, the stickers, the games, the books, THE SOCKS, the bags. Next time I'm in Little Rock I will absolutely make sure I stop by. I ended up just purchasing some really cool stickers and some socks. I love the socks because they go up to a size 14, perfect for big feet.

Got the suit we needed and was helped by Amelia! Very helpful and friendly staff. They also had a…read more$25 off coupon for signing up for texts which was nice.

I love this store and the employees! I came in not quite knowing what I was looking for and was…read morehelped by Doug M. He spent over an hour measuring me, talking to me, and looking all over the store for what I needed. On top of that, the sales are absolutely amazing. I got a suit and 3 ties for $200! Super high quality clearance racks on just about everything. The best Dillards could do for just one suit was $399! IN PERSON customer service like you get here is a dying breed. I recommend this store 100%

My Dad and I visited Brooks Brothers today to find more items for him, particularly, a tie to match…read morehis Cole Haan shoes I just purchased. His birthday is coming up, so it was all about him. We were greeted by the staff upon entering. We walked around for a few minutes and couldn't find exactly what we were looking for, so we asked for assistance. The gentlemen who helped us was great. He was attentive, asked questions and suggested different items based on our needs. While he was looking, I looked at a few items for myself and found a beautiful navy cashmere jacket. Loved it! The young lady also helped me find a couple of different shirts to match my pale pink loafers I purchased for myself at Cole Haan. Our experience was wonderful and we will return.

We always get the best customer service and a great variety of well made men's clothing.read more

Elisha helped me out today. After I tried on my suit, I asked Elisha if I could also get measured…read morefor another wedding rental, and she was able to take the time to plug in my measurements and help me out. On the fault of my own, I gave her the wrong group number and also the wrong pick up store for the suit. It was a lot of going back and forth, but Elisha stuck with me and helped me figure it all out. She was great, and I really appreciated her help!

So I've lost a little weight and I did a little shopping that day. I went to JCPenney's and I…read morecouldn't find the size I was looking for. I'm still a little big so Men's Wearhouse was very close and I went down there and the very nice lady at the at the front register. Spoke to me as soon as I came in and asked me what I was looking for and I told her and she was so very helpful and I am terrible at picking out clothes. I do not have taste in color or the right side of clothes. I just told her what I would like and she fixed me right up in 30 minutes. I had the exact clothes I look so nice and she was so nice and she was just really an expert about tube. They had a sale on shoes by one pair get the other half off and bought two blazers and two dress pants and just great colors. Great service gonna have them alter the shoes fit for dress shoes. Sometimes you know the very uncomfortable, but they're so comfortable and so nice and they're not cheap but if you can't believe it, they were cheaper than JCPenney's thank you Men's Wearhouse

First time visiting was very nice. I hate I can't remember my Sales person name but he was awesome.read more

I have bought a lot at this store when it was at the smaller location. But, since they moved a…read morestore over the customer service is awful. No one speaks to me. I'm not spending money at a store when no one even looks up.

This store was packed with everything. Tons of deals too…read more The womens and housewares is on one side of the mall and the mens section is on the other. The big and tall section was bursting at the seams there were so many clothes and the associate that was working the section was very nice and accommodating. My main complaint is that the prices are rather high compared to other retail shops and you really have to watch their sales and clearance racks to really make the trip worthwhile. Overall the store was well staffed and very clean for being the day after Christmas

We bought a mattress a couple years ago, it still in warranty! We have noticed big impressions…read morewhere we have Layed and a huge hump in the middle! We are also smaller framed people. The guy came out did his little thing to see if it was enough! But never layed in it to see how far down it goes once you lay in it! So after 2 1/2 months of waiting they couldn't even call us they send me a letter saying it was enough for a replacement! Would never use Dillards for any furniture again!! So make sure your sales man knowledgable about the mattress and Warranty! Had my Bassett mattress for 15 years never any of these problems just thought it was time to get a new one! Wish we had it back! Very disappointed in them!