Horrific experience. Prospective House had squatters ( not their fault) followed up with them…read morefrequently to see when we can go see the house after they kicked squatters out and repaired the damages. Once applied , the person dodged our calls and emails after taking our application fees for weeks and then finally said "oh someone else applied and it's pending". No one else applied before we did , the manager dragged their feet for weeks after 27 phone calls and 8 emails. I look forward to their response on this one with some altered fabrication of Reality.

In order to get anything done that's simple, mountains must be moved. It took them 2 weeks after 6…read morecalls to come turn off an exterior light on an unoccupied home. It was shining right into our house. I finally called the HOA and that got them out there. They allow renters with aggressive breeds to rent which puts actual home owners in the neighborhood at risk (one of their renter's German shepherd attacked my 2 small dogs just for walking back to our home on the sidewalk). They don't upkeep their rentals.

Easy to use no complaints with this company ....step by step everything from start to finish was…read moredone with ease

Coleman was very help and informative throughout the whole process. I truly enjoyed working with…read morehim.

Arlene is great! She has been managing my property for over two years and has been outstanding…read more Because I live in another state, it is extremely important to me that I have a property manager who communicates well. She is always quick to respond and address my concerns or answer any tenant inquiries. I know that my property is in good hands with Arlene and recommend her to anyone looking for property management or real estate services.

Poor service and communication between potential tenant and owner. I would not recommend this…read moreagency.

I contacted Kris about a short sale home that was for sale. Looked to see if he could answer some…read morequestions but he just told me he has people that work with short sales. He never responded anymore after that.

Kris did a fantastic job selling my home. His knowledge of the local market and excellent…read morecommunication made the home selling process as smooth as possible. He was always available to answer my questions and provided valuable insights and information that made the process much easier. I highly recommend Kris Kennedy to anyone looking to buy or sell a home. His professionalism and genuine care for his clients truly sets him apart in the real estate market.

I was in the market to purchase a new home…read more Trying to find the perfect real estate agent is hard to do! It's someone you have to be able to talk to, someone you have to be able to trust, and someone you won't mind spending hours with! The process can take a while, so you need to find the right person. I've had bad experiences in the past with unmotivated real estate agents. I found a GEM with Kathy Llamas! Kathy specializes in distressed properties (i.e. - Foreclosures, Short Sales, etc). She has experience in this market - and nows how to handle the sales. We were looking for a short sale or foreclosure (to take advantage of the great deals in the housing market). Not only did Kathy spend time with us ensuring that we found the "right" home for us, she also got us in touch with a mortgage broker who got us an excellent interest rate. Her experience helped push our short-sale through the red tape - and got us into our home faster than many of our friends who started the process months ahead of us. I can't recommend Kathy enough. If you're in the market for a Realtor, be sure to contact her. I know that if I'm ever in the market again, I'm definitely going to be reaching out to her. She made the entire process enjoyable and not as stressful as in the past. Thanks Kathy (and Connect Realty)!

Horrible horrible service, they rented me a apt with out giving me access to the subdivision,…read moreINSANE!!?!????!! Do not rent or do business with them. In English.... No gate access or code given upon movein. No resolution provided be Yvette asset mgr or Mae move in coordinator, just look. Stephanie responded, with a man picture on profile signed by Milena chief of nothing burgers. What a ridiculous joke

if you are a homeowner, I would never hire this company to manage your property. As a tenant, I am…read moreconcerned for the owner of this property, and the lack of care and response from all of my neighbors and the units that we live in. The straight up dismissal of maintenance request, and things that are detrimental to health like sewage issues and black dust coming out of air conditioning units. Even the people that work for this company have secretly said how bad they know that it is. on top of all of that. My breathing has suffered because of mold, mildew, and the condition of this house, and instead of hearing what their tenants say, they act like every Maintenance request is an offense to the company. It's not, it's just stuff that needs to be fixed. I live in a unit that is very very old and has been redone and it's beautiful, but there are a lot of behind-the-scenes type stuff that need to be addressed and the owner probably has no idea because Florida Realty investments literally makes their tenants suffer.

WONDERFUL COMPANY! Not only did we recently sell our home in record time (14 days after listing)…read morewith the help of Selective Reality, but they also helped us purchase the home almost 3 years ago. The team is wonderful, they are very quick to respond to all communication and listened to our needs and wants in both looking for the home and then selling. I would recommend them for anyone looking to buy, sell or rent in central Florida!

We had to temporarily move out of state for work for a few years. Instead of selling our home, we…read moredecided to rent it out. To this end, we contracted with the company "RentWorks" to be the property managers for our home in Avalon Park. They were the property management division of the Century 21 agency in the same location. Jerry, the agent my wife worked with was amiable enough, but seemed a bit flighty - though this seems to be a common trait among Real Estate Agents. He delivered on his promise though, and found us good tenants in just a few weeks. And then it all went downhill. At some point over the next year, Rentworks became Selective Realty. As I understand it, Jerry departed the company, or was otherwise no longer working in the Property Management division. As will happen with homes, some small issues came up over the year. The agent we dealt with was slow to respond in communications, and came to us with stories that would change from one conversation to the next. Since we are out of the state, we rely on the agency - who IS local (less than a five minute drive away) to be our eyes and ears on the ground. The worst issue we have had with them is them charging us for repairs that they have made, but never received our authorization for. The first instance of this was last year when the tenants became concerned with some water seeping in near the back door. The back porch of the house has always been damp, so this was not completely unexpected. But before permitting repairs, we wanted a handyman take a look and provide an estimate. Since we had recently parted ways with our other handyman, Rentworks/Selective Realty said they had one that they usually used. They were sending "American Pro Maintenance". We would later look up this company, and only be mildly surprised to notice that the address for "American Pro Maintenance" was the same address as Selective Realty and Century 21. The handyman was instructed to visit the premises, inspect the damage and report back his recommendation and estimates. Depending on the severity, we would decide how to proceed, or if it was even necessary to proceed. A day goes by, and no word back from Selective Realty or their handyman. A few days go by, and nothing. No response to our communications with them either. Finally after a few weeks, we hear back from them. The handyman had performed the repair and the fee would be taken out of the rent. Wait. What? The tenants were worried that they would be held liable for the damage, and they and the handyman decided it was necessary to perform the repair immediately. They charged us $220 to install a weather strip ($15 from Home Depot). We asked why we had not been notified as he had been instructed, and just kept getting the same line back about it having been "an emergency". Even if it had been absolutely necessary, a two minute phone call from any one of the involved parties should have been made. Selective Realty offered no excuse and no apology, only acknowledging our instruction that NO REPAIRS ARE TO BE MADE WITHOUT EXPLICIT AUTHORIZATION IN THE FUTURE. And yet, here we are again... With another fee for a repair that we never authorized. When we received our rent payment, there was money missing. Checking with the agent, we learned it was for a lock replacement. $150 for a lock replacement ($50 from Home Depot). At first we were told that it was the back door, and the agent wasn't sure if the key had been changed. Then the story changed to it being the front door, and confirming that the key had not been changed. Once again, no excuse and no apology. Well, I'm sorry. I'm sorry we ever hired this company. All we asked for was to be notified of issues PRIOR to repair. In both cases, we WOULD have authorized the repair, but we were not given the option. In short, Selective Realty got us good renters, but has been a terrible property management company. Look elsewhere for your property management needs.

I will not be able to recommend this management company to anyone in the future…read more I engaged Peggy for tenant placement services based on a referral from my agent, who assisted me in purchasing my first investment property in Orlando, as I reside out of state. My unit remained vacant for three months without a tenant or any discernible progress. My calls went unanswered, and I had to repeatedly contact her via text messages, to which she would typically respond two days later. When I brought my concerns to upper management, she attempted to rectify the situation, but unfortunately, it was beyond repair. Ultimately, I had to terminate the agreement. I then engaged a management company that proved to be exceptionally proactive and communicative. They successfully identified a new tenant within a week, and the tenant moved in the following week. It is truly regrettable to operate and work in such circumstances when one cannot conduct business professionally. I have unfortunately expended my time and resources by placing my trust in a central Florida management company that proved to be untrustworthy.

I have been working with Daniela for two years. She has been great getting my properties rented…read more She is very professional and the communication is top notch. The reporting keeps everything simple and payments are on time. I highly recommend them if you want a smooth and simple process.

I am so very thankful for the excellent and highly professional photographers of Selling Shots…read morePhotographs. Leslie helped me initially to quickly and accurately schedule my appointment with Scott. I had waited until the last minute to call and luckily Leslie was able to accommodate my needs. The very next day Scott contacted me and met me at our investment property. He was concerned for me because the painters had not finished their work and still had many items inside the house. He suggested that he return the next day so that my photos would be better. It was very thoughtful and considerate. The next day Scott was not well and explained that his colleague Mari would help us. Mari arrived early and took excellent photographs of our home. MUCH better than I could have imagined. I truly appreciate the service and professionalism offered by Selling Shots. I highly recommend this company. Very respectfully, Dr. Andy Michaud, Winter Park, Florida.

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