This is the only branch that I plan to visit and it is close to home. The building looks brand new…read more When you walk in, everything is so well laid out in a circular building, with bright colors and happy paintings on the walls. Best of all they have friendly tellers and that cafe section is the winner for me! They have those amazing latte and espresso maker machines for customers! Definitely the big draw for me to go to this branch compared to the one on Central Avenue.

Terrible customer service and a general lack of consistency, understanding of policies and regard…read morefor customers.

Thank you for the consistently great service. I am a long time U.S. Bank customer and I've gone to…read moremany branches but this branch is my favorite. And staff is always very helpful. If they don't know an answer, they will definitely figure it out. Thank you for taking care of me personally, and my business.

If there was a negative star I would give it. My wife and I were rudely passed up and after the…read moreteller acknowledged we were next, shrugged her shoulders and proceeded to take the other customer after us. If I had a chip on my shoulder I would wonder why we were passed up for opening a new account - because we are Hispanic, non white or lesbian??? I'm taking my funds elsewhere. After calling back to speak to someone a guy named Mike D. answered and was extremely disrespectful, yelled at us and hung up on us instead of trying to rectify the situation. Mortified if this is what they call customer service!

First off, I think that there are several fake -- or at least unusual -- poor reviews here about a…read moreracist bank employee from reviewers with 1-2 reviews or don't live in the Twin Cities and would have visited this branch. That said, I wasn't all that impressed with the service we received. We made an appointment to add a new signatory to a non-profit's checking account. First, the reminder text asked us to call the branch number, but no one picked up (this may be a carryover from pandemic protocols, as they also requested we mask up but the account manager wasn't masked!). Fortunately, an account manager popped out of a downstairs office right around our appointment time. Now, she did say that it was difficult to add a signatory to a non-profit account. She was correct in that regard (it took us almost an hour), but she never offered an explanation and there seemed to be little activity trying to get this accomplished. On the plus side, we accomplished our objective, but it was a bit painful and the lobby on a Saturday morning was a bit hectic.

My savings account hacked and 5000.00 was taken out.I reported it right away to the main Us Bank…read morefraud department.They locked my account.I waited 30 min. on the phone for this by the way.The next day I went to the branch at 5250 Central Ave.I talked to Gus.He set up a new account and all the other hoops that come with it.He had no clue how I got ripped off.He gave me a temp debit card to use.After this I needed to get in touch with him.No call back.Yesterday I get an e mail that the transfer was returned to me.WTF? I still can't get into my account to see whats going on.Today is Friday.I've called Gus 3 times since yesterday and e mailed him.No reply.There is no way he can be that busy.This is important and he keeps blowing me off.I called the branch too.I couldn't talk to a real person This NOT how you treat customers.!!!Time for a new bank. This is BS. !!!

Ceci is a total babe! Wells Fargo is a great company since they rebranded and ever since I walked…read moreinto this location it was love at first sight with that Ceci teller girl. She is the best

I have banked with North Star Bank for over 15 years now. Very professional, high quality service,…read moreand it does not have the same level of hidden fees in my experience that other banks have. Extremely user-friendly online banking interface, and good security features built into account.

From the owner: North Star Bank has been continuously committed to providing quality, customized banking service…read morefor personal and commercial financial needs. When you bank with us, your money is reinvested into the community in which you live and work...and in people just like you.

I have been 1 month trying to make an appointment and no luck but I walked into this location and…read morethe teller was so nice but struggle to help me with the appointment and then the manager by the name Kevin offered me help and made things happy for me . He showed me the reason why he is a manager . His friendliness and patience . Overall amazing a service . Definitely the place to trust . Thank you so much

Wells Fargo No Fairview Ave Roseville, MN…read more One star is too many. Currently....drive up closed. My wife is in a wheelchair and going into the lobby is quite difficult. OK, so I call to find out when they plan on opening the drive up. Automated bs and then... 'no one is available to answer your call right now'. Last month we stopped to use the cash machine which of course had no cash. This whole outfit is about as UNcustomer friendly as it gets. I guess when they pay .00001% to keep your money, they just aren't making enough to have employees, answer a phone or have cash on hand. Time to move these accounts to a real bank.

It is convenient, for the most part. For some reason they don't like to cash checks here and always…read morewant them deposited, but they won't tell you why. It's super bizarre. Besides that, the drive thru usually takes about 12 minutes on average to speak to the bank teller. Another 15 minutes until you're able to leave. There's nothing "special" about this location to rave about. It is just your average, typical Wells Fargo.

.When you become a Genisys member, you become part of the family…read more Where else can you go, that with one phone call you can get a loan. The rates are better than a regular bank that only looks at you as a number. Most of the time when you walk in they know your name. I have been a member for over ten years now and I love it