If you want to go to a bank that is quick and efficient with a very friendly staff this is the…read moreplace for you. Every time I go to this bank it has been a positive experience. From the tellers all the way up to the bank manager the interaction is great. They have drive-up lane's and an ATM Lane which is very convenient.

From the owner: Bremer Bank is here to help you solve your toughest problems, seize your biggest opportunities, and…read moreachieve success on your terms, now and in the future. Bremer Bank has roots in the places where we live and work that go back to 1943, and a history of making a real-world difference in the lives of our customers. We're proud to work with the people who grow our food, build our economy, and serve our neighbors. We offer banking, mortgage, investment, wealth management, trust and insurance in Minnesota, North Dakota and Wisconsin.

Going down hill. I have had an account here for over 15 years, and over those years have conducted…read more100's of transactions. This location is out of the way for me, but it had safe deposit boxes which I need. The past few times I've gone to access my box it has been a long wait, ballpark 30-40 minutes (for a two min service to retrieve documents). Today I was told I need an appointment as they only have one banker and it may take hours until they are free. I was unable to make an appointment while there, so I attempted to call. No luck. So I go through the app, and after poking around for a while was able to find an appointment...for daaaays later. I know it's challenging to find people, but seriously...one banker for an entire branch? Do better.

I love this branch the banker I worked with got me situated. All ways come here when ever I need a…read morebanker great staff!

Have visited this branch multiple times. There is always someone there to greet you as soon as you…read morewalk through the door. The branch is also very clean. Thank you Josh for your assistance and patience helping to get my documents notarized.

I needed to do a little banking so stopped in at this branch office. The experience I had there was…read moreso stellar I had to write a review. I was greeted immediately upon entering by a Chase representative. (My big regret is that I've forgotten her name.) She quickly accompanied me to the banking counter and expertly assisted me with my request. She was extremely patient as I fumbled for my PIN number, and remained friendly throughout our encounter. I wish all businesses provided this level of attention and professionalism to their customers. Very impressed!

I want to share a disappointing experience at the Wells Fargo branch in Spring Lake Park…read more I was contacted and offered what was described as a safe deposit box (locker) upgrade for the same price. Based on that information, I agreed to close my existing box. However, once the old box is closed, it cannot be reopened at the previous rate. When I was later billed, I discovered I had been charged the new, higher price. Customers should be clearly informed that closing an existing safe deposit box means they cannot get it back at the old rate. This is important information that should be disclosed upfront before asking customers to make a decision. Clear communication and transparency are essential. I hope Wells Fargo provides better training to its staff so customers fully understand any pricing and policy changes before agreeing to them. In my experience, this was an unethical way to conduct business, and I encourage others to carefully review any account or service changes before accepting them.

Charged over 7% and I'm a Wells Fargo customer. The pesos were shipped over night though.read more

I love this bank! They have an awesome checking account called "WooHoo". It earns me close to 2%…read moreinterest, which these days is pretty good, so I put all our $$ into that. Plus, this account reimburses me for ATM fees that other banks charge me when I travel. Can you believe that! Every month the bank PAYS ME! Last month they paid me about $20 in interest for the month, plus about $22 to refund me that other banks charged me in ATM fees. Compare this to the big banks. Then there's the customer service which is OUTSTANDING!!! They know me. When I stop into the bank, they say, "Hey John how's it going? How are the kids?" They don't even bother to ask for my I.D., they know me. When I call the bank to deal with something, I get a live person who is helpful and local. They don't have a massive call center in some other part of the world. Really I can't say enough how much I love my bank.

Citizens Bank in Lakeville, MN is the best in the area when it comes to outstanding customer…read moreservice as well as great interest rates, which they post the rates on their website. I've shopped around and Citizens beats the rest. In my opinion, when banks don't post their interest rates online, they're hiding the fact that their rates are not great.

Chose them because they were Certified B Corp and do a lot to support the community, but they have…read moreterrible customer service and I'm concerned about their security. I've had several fraudulent charges in the year and a half since opening the account. I've tried to flag them online but it doesn't work. Every time I call I'm on hold for 15-25 minutes before someone picks up. If I select the option to get a call back later it takes hours if I hear back at all. There isn't even an option to quickly cancel my debit card without talking to a teller, which I feel is fairly standard security. Will be switching banks. Love the ethics but I can't be at a nonfunctional bank.

Poor individual customer service. Can't get through to a banker. I called several times…read moredesperately needing to speak to a banker. I got through to the operator, she transferred me and it rang several times. Finally got voicemail. I left a voicemail hoping to hear the next day, as they promise on their message. They have yet to return my call. Called back two days later and the same thing happened. I refused to leave a voice mail this time and when I got upset the operator found a banker for me immediately. Why? What were they doing before I got upset? I don't think I'm unreasonable. One reason I chose a smaller bank was that I thought I would get better individual service. Unfortunately, I felt I had to leave a complaint based on my experience. I left a voicemail for the branch manager of the SAP branch. Never got a response. They may go a lot for the community. Great. But the individual customer is viewed as an annoyance,

This bank is awful. I had to go into a branch 3 times in two days just to get a payable on death…read moredesignation. Why? Because the bank employees are totally incompetent. They demanded that I bring in my partner because her signature is required. I told them it wasn't. They insisted it was. Clearly, it isn't as I could name someone living in another country and they are not going to come to Mpls to sign a document. I finally relented and brought my partner after having made an appointment. I waited for 45 minutes and finally saw a so called "banker." And, of course, my spouse's signature wasn't required. Duh? How much time have they wasted of mine as well as my partners? Way too much and no apology. What a worthless bank.

U.S. Bank cheated me out of $10,500. I wrote a check for $10,500 to pay my taxes. The check was…read morestolen from the mail, the payee crudely altered, and U.S. Bank cleared it and paid the fraudster. A well known check fraud expert wrote a report showing that U.S. Bank was negligent. Uniform Commercial Code regulations make them responsible to reimburse me. But they refuse on the grounds that their deposit agreement makes them free of liability, a position that UCC regulations specifically do not allow. The fraud happened over 1 and 1/2 years ago and I'm still fighting to get reimbursed. U.S. Bank has shoddy low cost check clearing processes. They recoup the cost of frequent check frauds by refusing to reimburse. If you take them to arbitration they send a top 50 corporate law firm to oppose you. And they only allow aggrieved customers to use a single arbitration forum, the hopelessly business friendly American Arbitration Association (see my Yelp review of AAA). At one time I had 4 U.S. Bank accounts, for myself and for a trust I manage. I've closed all of the accounts and moved them to other banks. I strongly recommend consumers stay clear of this shoddy bank that defies Uniform Commercial Code regulations and chooses to abuse its customers when it serves their bottom line.

I thought Wells Fargo was the worst until I fell in with Huntington. Brick and mortar locations are…read morelimited in services and helpful customer services. Recently wanted to get a 2.5(?)% rate on my savings account. Was told it was only for new customers. They wouldn't even consider applying this to my existing account, which is sizeable. After years of poor service, that finally did it. Will be withdrawing savings and depositing with a new bank. Only staying with the checking because my wife, who does the bills, doesn't want the headache of switching so many autopayments. Do yourself a favor and avoid this bank at all costs.

Save yourself a lot of grief and don't do business with this bank. I made the mistake of investing…read morein a CD here 15 years ago, and it has been a week now of jumping through hoops trying to cash it out, corporate telling me to send a notarized letter to the branch, the branch telling me it has to go to corporate, the fax number on their website doesn't work... I deal regularly with 2 other banks in Chan and they are a delight to work with. Huntington has been an absolute nightmare. Never again will I do business with these people.

This US Bank is one of the most efficient, helpful, and capable US Bank branches in the Minneapolis…read morearea. Whenever I need to do more than quickly cash or deposit a check, this is the US Bank I'll come to for assistance, and I suggest you do so also! Gwen was the banker who helped me, and if you are lucky enough to have her, you will receiver exceptional attention and care. She bumped me from an old checking account to a new one which saved me $131 a year in unnecessary fees. I am so happy I visited Gwen and this branch and you will be too!

I had my credit card account closed (notified 6/3 for 6/1 closure) via mail after 10+ years as a…read morecredit card holder. I have 700+ credit, zero late payments and US bank refused to allow me to cashout my rewards (1k+ value). Account review manager Amanda McLauren refused to answer any questions I had regarding my account including: 1. My request for a copy of my cardholder rights/terms of service 2. My request for a copy of the certified letter sent previously with personal information that was sent to the incorrect address by US Bank and left on my OLD ADDRESS (nice work US Bank!) over a month prior Note: I had notified them via phone 20 days before this was left that I would no longer be at that address. They allowed the carrier to leave this letter outside that address so anyone could get whatever personal information was included in the letter. 3. My request for other information about my account has been refused. In summary, it's pretty shocking that after we bailed out this company with an $8.5b bailout they can treat customers this way today. I am seeking legal advice and have filed complaints with BBB and consumer affairs over their refusal to answer any questions about my account.

I have always received excellent service both in kindness and follow through at this specific…read morelocation.

This is the worst financial institution I have ever dealt with. They charged me thousands of…read moredollars in fees on an auto loan and never made me aware. I called to have them reverse some of those fees and they refunded 1 30 dollar fee. Absolutely pathetic money grabbers. I would recommend any other bank to do business with.