I requested help to purchase a vanity for a sink and was told someone would come and help me but…read morenobody came. I followed up on the request and was not able get a worker to assist. The service did not meet my expectations and greatly disappointed me. There was a large selection of products available but finding help to purchase them was an issue during my visit.

Lowe's Customer Service at the 14th Street location is terrible. Bought 2 toilets at this store and…read moreone was defective leaking on the floor. After a follow up with the installer who misdiagnosed the problem again, I had to call in another plumber who quickly determined the problem. Lowe's does not stand by their products and fails to take responsibility for their Customer Service Staff who are rude and unprofessional. Will not go there again.

Sometimes one just tires of excuses. I went to Builder's in March and spoke to Dave about what I…read morewanted. He said that he would have his best guy, Steve, call me to come for measurements for our doors and that it would be cheaper if we just settled up with Steve on the installation cost. There were two doors and one retractable screen. I wanted one of the doors to have a screen, but Steve said that it was not possible. (I later came to find out that it would have been possible if we would have changed the door from one that opened out to one that opened it. Since he had to redo the framing, why it wasn't possible I just don't know.) Steve came, but would not give us an installation price, only saying that he would be fair. Our doors came in, but we could not get Steve out to install them for WEEKS. We paid for the doors on April 11th. Almost two months later, Steve came to install. Because he didn't arrive early in the morning, by the time that he arrived, it was ready to rain. He was able to install one door and a strip between the french doors in the front. My husband didn't like the strip, so he took it off and put on the old one. The old one had the same issue, so my husband told him to put the new one back on. Steve had a helper. The two of them were not even at our home for five hours. They installed one door and the front door strip. The cost was $450. Then it was several weeks before Steve could come out again. I asked Dave if we could get someone else because Steve was too expensive. Dave did not want to send out anyone else. Steve finally came out and installed the door (that I wanted to have a screen). He tried to install the retractable door THAT HE HAD MEASURED FOR and it did not fit. For that he charged us $350, even when I tried to talk to him about the issues with his installation. On more than one occasion, I called Dave to let him know that we still have the retractable door here for him to pick up. He said that he wasn't worried about it, as he could not use it anyway. That was a month and a half ago. The installation cost us more than the doors. In the meantime, Dave at Builder's said that he would issue us a refund for the retractable door. I didn't want to give him our credit card number for the refund because I have had enough. He's been mailing our refund for almost three weeks. We have not received it. The last few times that I have called him, he has been unavailable. The idea of us getting new doors was to be able to have a breeze flow from that side of the house (besides getting new doors). That is why I went to a specialty company. Steve talked my husband out of it by saying that we would have the retractable screen. We still don't have a screen and we still don't have our money. GO ELSEWHERE!

One of the best experiences I have ever had with my countless home improvement projects. Dave is…read moreone of the nicest, most helpful and considerate people I have worked with. He put me in touch with Tom who did the installation, and that made the project perfect. I admit it, I have very high expectations when it comes to customer service and project results. I'm particular, very fussy and a nitpicker. But these two guys exceeded even my standards. Everything arrived as promised, the doors were in perfect condition, the installation was done skillfully,efficiently, without delays, excuses or interruptions. An all around pleasant experience. And, our new fiberglass doors are breathtaking. Glad I found them.

The owner is fair and helpful. Great for custom fans and special loo. He does not over sell!…read more Highly recommend

Matt at Dan's Fans is absolutely amazing. We had problems with three out of 4 new fans. He got us…read morea part immediately and even came to our house to install it. He went out of his way to solve our problem. I can't recommend highly enough!!! They are the best!!

They had what I needed, but the service was dry, unfriendly, and not even a "thank you" for my…read morebusiness. I think I'll buy my materials elsewhere next time.

We recommend B&W. We have ordered 2 backyard sheds at different times from B&W over the past…read moreseveral years. The sheds are sturdy and with shelves which hold a lot of things. B&W Company is efficient at setting them up and put them exactly where we wanted them. They take pride in knowing they can make their customers happy.

Food shack outside Service: Quick…read moreSelection: Philly Cheesesteak, Hotdogs, Italian sausage. Value: $9 for sandwich in pic, yea pls

They do not want you to buy in the store! Product I wanted comes in a 36x6x6 box, try as i might I…read morecould not get it in my pocket, yet they had it locked on a cage that took 20 minutes to find someone with access who then had to carry it to the checkout in case I snuck out with it under my shirt! Then, the shelf price was $20 more than the app price so that had to be negotiated - BUY ONLINE!

Staff very friendly and helpful in finding what I needed. I really liked that they had some…read morefishing equipment.

Stay away from their install services. I ordered 6 pre-hung interior doors and 3 pocket doors. I…read morewas told they won't install pocket doors, so I hired my own installer for those doors. The pocket doors were the first to be installed, and they were great. Worked perfectly. Unfortunately, the Lowe's installer then arrived and installed the pre-hung door. One of them abutted one the pocket doors, and suddenly that pocket door would no longer slide easily without getting scratched. The installer came out and spent about 5 minutes looking at it and said it was the pocket door that was the problem. Lowe's has taken the same position, and refuses to do anything else about it. They say it's my problem. I asked that another installer come take a look at it, and they claim no one else is available. It's my problem. Very poor customer service. I still have 2 more doors that need to be installed, and they expect me to allow the same installer to do the work. Shameful way to do business.. Lowe's refuses to stand by their work. Don't waste your time if you want proper installation with any kind of guarantee