Thomas Owens was very professional and on time. Great service for a reasonable price. He was…read morepatient with in explaining what he was doing during the installation You should give Thomas an opportunity to service you.

Services requested: sliding glass door blinds installation, tv mounted, exterior lighting…read moreinstallation + digital thermostat installation 12-04-2025 TV mounted + paid for digital thermostat & exterior lighting fixtures requested receipts $50 deposit + payments for services & equipment ordered via Amazon had to be sent to 2 different Zelle accounts (ex-wife for daughter & personal friend) 12-08-2025 Installation of exterior light fixtures Mr. Owens was unable to install digital thermostat = I requested refund Requested & paid for installation of sliding glass door blinds with the refund from the digital thermostat to be applied to the purchase = Service not provided despite inquiries from me regarding the delivery & installation of the blinds. 12-29-2025 Requested refund via text message & Official Demand Letter + Receipts 01-01-2026 Was promised my refund = To date, refund has not been received 01-03-2026 Was promised my refund = To date, refund has not been received 01-07-2026 Sent refund reminder Legal action should not be necessary when supporting small businesses but often times it is required to obtain relief from the judicial system. Poor customer service!

Armando was awesome. Great customer service, good communication, detailed, and knows his trade…read morewell. We did a whole house alarm that covered just about everything. Although our area seems safe, you just never know! I recommend!

Armando was an absolute lifesaver! An old ADT Security Alarm in my home was accidentally armed and…read moreI was unable to disarm it as I didn't have the passcode. I reached out to Centeal Security and Armando walked me through steps to disarm it over the phone. After assisting me with successfully disarming the alarm, he provided me with some very useful advice on how to resolve this issue should it happen again. So greatful for his assistance as my family and I weren't sure how to resolve the issue. I would definitely recommend this company!

I have received amazing service and equipment recommendations from them over and over. Willie is my…read morego-to guy! He is very knowledgeable and skilled. I trust him 100% and tell anyone looking for a media guy, Willie is the man!!

The 99th time I have used this family TEAM!! ARE YOU KIDDING ME?…read more No really, I have used The Media Room for over 20 years. These guys are the really the REAL DEAL. They wouldn't have made it this far without the quality and good vibe this team has. Willie and Quincy know what they are doing and get it done. They have always come thru for me! Even in a tight time squeeze! Works either way. Thank you guys for always being there for me ALWAYS! Professional and Willing to do what YOUR dream is! Yall are Amazing!

Anchor Technology was absolutely wonderful to work with. They were professional, on time and did…read moreexcellent work. They mounted 4 TVs in our home, and adjusted another one. The price was very affordable for all the work they did. Once they completed the work, you could not tell anyone had been working in my home. They left things just as they were, put furniture back in place etc. I highly recommend Paul Scott and his team for any technology needs you may have. He is very knowledgeable.

From the owner: Anchor Technology Group provide top level customer service for all our clients. We bring over 30…read moreyears of experience to each job, providing answers to questions you have and more importantly direction on the best way to proceed using the latest technology in an easy to use format.

I've had similar experiences to others... The local team is fine in terms of getting you set up…read moreinitially. But then they hand you over to the corporate folks and the customer service is terrible and the equipment doesn't work half the time, but they won't work on it without an additional fee and then they always tell you you need new equipment even though you're still paying for it. After five years, I've constantly having issues, I finally needed this system to work for me when I got Pranked one day. Of course it didn't. What if I've been paying all this time for? My best friend has ADT and I'm pretty sure that I'm gonna go with that Service and stop wasting my money on Vivint.

Terrible customer service. Awful experience. We traveled to South America and had a house sitter…read more The house sitter could not disarm the alarm with the same code we use daily. So, called Vivint on our vacation and they asked us to disassemble the alarm pad, remove the battery for a hard reset, and then reboot the entire system. Umm, I'm on vacation you dummy, how in the F am I supposed to do that?? Have my house sitter do it?? Lol give me a F-ing break. A "tech" company that we pay monthly should be able to reboot the system for the astronomical monthly price we pay. Their "fix" didn't fix anything (shocker) and I told the house sitter to jerk the panel off the wall.... Problem solved. We don't feel safe with Vivint and we advise any users to cancel immediately. Use any other service but Vivint. PS - this was a polite versi

In our transition to a new security system and provider, the provider's installers refused to…read morereplace several of our existing cameras, because they were "not allowed" to work so high. Posted the project on Yelp, and had several responses. None but MaxTech actually came to visit and do a site survey so they fully understood what needed to be done. MaxTech was not the least expensive, but the only truly responsive and responsible quote. And, having Max here on that visit gave me total confidence that MaxTech would deliver on their promise. And MaxTech *did* deliver, on the day they promised, and for the price quoted: four cameras, running Cat-5e in place of previous powered coax, integrated into our new Vivint-based system.

The technician who visited our home three times was really helpful. He didn't charge extra for…read morereinstalling the camera in our backyard during the second visit and patiently assisted me with all the network settings. He's definitely someone you can trust.

When my husband and I bought our first home we knew we wanted home security asap. We researched all…read morethe top companies and couldn't find anything we liked. There was never one company that stood out from the rest. There were either very high installation fees or DYI installation with cheap products and always very mixed reviews. I was starting to get pretty desperate but luckily stumbled across Home Star Protection on yelp. I never thought I would rave about an alarm system but can't stop telling everyone we know how great Home Star Protection is. Tim was great at explaining everything and only sold us what we absolutely needed. Having that initial consultation really sold us on the company. Jes was very professional throughout the installation process and took his time reviewing the entire system to us. I love that they use the current system your house already has and just upgrade it as needed. I feel so secure having this system. The alarm.com app and mymoni.com are very easy to use and offer a lot of great options. It's nice to know there are still good companies out there that won't try to take advantage of their customers. You will not regret choosing this company. Thank you so much Home Star!!

The True Protection alarm system gives me a sense of safety and security in my home.  The alarm…read moresystem is just as safe as the burglar bars that were on my windows and doors before the new windows were installed which on the same day the alarm was installed. Alonse G installed my alarm system and I was really pleased.  He is indeed a professional subject matter expert.  Ask for him. I will add that the entire experience was rough on the sales side and the customer service side but, I am happy with the the end result.  On customer service I hope that Chris mailed the signs--I'm still waiting--it's been 10 days. Four stars for alarm system and installer!

I'm in the home-buying process and was interested in a licensed electrician to perform an…read moreelectrical safety inspection of the house I'm purchasing. Reaching out to this business was straight-forward, I emailed them and a kind woman called me by phone to setup an appointment. With any questions that she didn't know the answer to, she redirected me to email it so an electrician can better answer my question. I had my appointment scheduled and the gentleman, Doc, was assigned to perform the inspection. Doc arrived on-time, was detail oriented in his inspection, and was very patient to explain his findings and recommendations on what were a safety concern first, and what could be addressed later. He explained things over the phone thoroughly and explained his thought process and was open to any questions I had without being annoyed. Within a day, I received his inspection report, a quote for the project/repairs needed, and pictures of the inspection. He was also easy to reach by text. Doc was professional, courteous, and responsive. The cost of the inspection, I think, was a decent value. I highly recommend Veteran Electric to anyone seeking a safety electrical inspection and I hope I'm able to say the same about their quality of work when I hire them for electrical projects. Give this gentleman a raise.

Trust the hundreds of 5 stars! Vince was amazing! I had an urgent issue that really needed his…read moreexpertise and he not only delivered, he knocked it out the park. He took my call after hours, put me on the schedule for the morning. Gave me a heads up on his way, came on time. Superb communication. Gave me an exact estimate while he was on his way to a different job and then managed to circle back to fit in my project the same day. Very good and fair pricing. Will continue to use his service for all my future needs.