Would definitely recommend!…read more All staff are super friendly and great to work with. Came here for recurring ingrown toenails for my child. Dr. Dastgah is amazing!! She explained all parts of procedures and why the recurrence could be happening. Made sure my child was comfortable throughout the procedure and just overall way better than the previous podiatrist we had seen for this.

I could not be more grateful for Dr. Dastgah and Gretchen and the rest of the group here for being…read morethe most amazing doctors and medical professionals I've worked with. I'm a really active person and unfortunately blew my achilles a week and half ago. I found Dr. Dastgah after a bad experience with Sutter where I was given the runaround and pretty much told to wait weeks before even getting an ultrasound. I'm so lucky I did. Gretchen was able to get me in right away and Dr. Dastgah immediately splinted me and both of them went out of their way to get me into an MRI ASAP. For anyone who doesn't know, there is a small window for a ruptured achilles where surgery is an option, which allows you to eventually return to full mobility and athletic movement. If I hadn't found Dr. Dastgah and Gretchen, I would've been waiting still for Sutter would've lost the option for surgery which means I might have a limp and never be able to do explosive movements again. It's not hyperbole to say that finding Dr. Dastgah saved my life. To lose mobility in my right foot would've meant a loss of identity and mental health that would be hard to fathom. I'm so so lucky we found really wonderful people who did everything in their power to help me. If you have any type of foot issue, Dr. Datsgah is your woman, she loves her job and will go out of her way to help you. And Gretchen as been sent from the heavens to help make the insurance and appointment piece as easy as it possibly can be. Thank you so much you all for being magical people in my life right now. Even though I'm devastated that I'm looking at a 1 year recovery now, I feel so much safer and better knowing I'm in good hands. Good drs make a world of difference not just from a physical perspective but also from a mental health perspective, and in our current health care system, its so hard to be a good dr, so please come here and get the best care and support the drs and health care professionals doing an amazing job.

The staff is very friendly and seem to really care. I debated on how many stars to give since the…read morecustomer service really is that good. Unfortunately the product doesn't really work? I wore the inserts as recommended and ended up in more pain than I started with so I stopped wearing them and my pain was much better after I stopped. I was disappointed since I had really bad plantar fasciitis so I feel like it was kind of a waste of money.

Inspiring commercials brought me in…read more Came in on a weekend. Very nice greeting to bring you in. Sat down and was offered to rest feet on a vibrating machine. It did help to feel comfy, but I think it's to prep for the sales pitch. Salesperson take an imprint of your foot (don't worry you can wear your socks). Also, your feet are sized to determine your shoe size and width. Salesperson then informs you which arch support is better based on the imprint. After returning, salesperson brought a few arches to test. Then did a few "test" to see if it made a difference by relieving foot or lower back pain. Eventually salesperson determined a 3 part (arch and a set of instructions on the "use" time so your foot has time to adjust muscles or realign your posture/back. Along with the 3 pairs of arch supports, a few insole covers, (ergonomic?) socks and a pair of Brooks sneakers, the package ran $1550 (+/- $100) w/ a replacement warranty. Now I know each customer has their own needs, but just sharing this experience. Salesperson, of course, saw the shock. Salesperson suggested applying for a credit line, FSA or HSA. Salesperson did reduce to offering a 2 pair/set for $1000 ish. (each pair of arch support $500ish) Minutes later, New customers came in and salesperson quickly cleaned up and basically wrapped up the consultation. With products in arms/hands, salesperson turned to the walk in customer and greeted them and offered a place to sit. By walking away, Salesperson abruptly concluded the consultation, by walking to the next consultation area to service the walk ins.

After 8 years of struggling with toenail fungus on my own, one laser treatment with Dr. Rubinstein…read morehas given me back my healthy nails! I was skeptical about the efficacy of the treatment Dr. Rubinstein described but desperate for a cure. I started seeing improvement in my nail health as soon as they started to grow out post-treatment. My 6-month recheck today indicated that the fungus has completely died out and that Dr. Rubinstein was true to his word. My toenail fungus is part of my past! I'm thankful to Dr. Rubinstein for providing a treatment that has clearly improved my health and rid me of an annoying and nail-damaging parasitic fungus. The peace of mind alone that I'm enjoying by not worrying about my toenails every day is worth every penny I paid! Thank you, Dr. Rubinstein! Janet R (San Jose)

I would not trust this office. When I arrived to the Palo Alto office, there was no receptionist…read more Dr. Rubenstein showed me to a room which was old and didn't look clean. Per the Laser Nail Therapy messages, I was supposed to be able to have a consultation before deciding, but Dr. Rubinstein proceeded as if I were already signed up for treatment. When I asked for information, he used scare tactics to tell me and show me how awful my foot fungus could get. Then he used a sander just like those anyone can use in nail salons except that his looked old and dirty. He removed parts of my nail (which of course does not remove fungus) with the sander. It hurt a great deal as he sanded down to my skin. I feel sorry for the next person as well since I didn't see any cleaning of the instrument afterwards. He only did the laser treatment on one toe for maybe 5 minutes or less and gave me some regular over the counter anti-fungal meds (including one that was taped shut and probably shipped wholesale). Then he charged me for the whole foot even though he only did one toe-$980 for painful unsanitary treatment of one toe. He tried to convince me to do another foot and I said no. Dr. Rubinstein prescribed the same internal fungus med, Terbinafine, my primary had prescribed without getting any medical history from me. Of course, if you take Terbinafine regularly for a long time that is probably going to help, but I understand that it's a pretty harsh medicine that can cause a number of side effects and reactions. For this reason, doctors usually monitor their patients liver while they are taking it. Dr. Rubinstein tried to push me to set up another appointment and I said no. Then he ushered in the next patient, and I did not see any removal of the paper sheet on the table where I was barefoot. I think going to this place probably puts people at more risk. The prices are also very high compared to other laser places. I would keep researching and find a different place and maybe not through Laser Nail Therapy. I've contacted Laser Nail Therapy to report the issues, but it was just a young man on the phone with no information. He said he'd talk to his manager, but it's been several days, and I have had no response.

I made an appointment with South Bay Orthopedic. After waiting for a while, finally I met with Dr…read more Sharma (the wife). She did a poor job diagnosing my knee problems. She didn't even try to properly diagnose them and just ordered an X-ray. Their directions for X-rays were totally inaccurate. It wasted my time. When I called them back, the front desk person was not helpful, and it wasn't easy to get in touch with them. Finally, I got the X-ray done. I made another appointment with them. I waited over a month before I got to see the doctor again. This time was with the husband. He just looked at the X-ray quickly and recommended PHP. He didn't diagnose my knees either. Somehow, I went ahead with the PHP that day. He said it's not covered by insurance and it costs $900, which I paid right there. The PHP worked for a month or so, but it wore off quickly. And they also claimed my insurance, which I questioned with no definite answer from them. I called and emailed their admin who takes care of billing, but they were silent and cricket. It was a total waste of my time and money. Please stay away from them. Recently, I met a doctor friend who used to know this couple. He didn't recommend them. I wished I knew before and had gone to Stanford instead.

Took me about a month to schedule an appointment with them nonetheless I was not able to see Dr…read more Sharma himself but the wife. I was not even informed whom/which doctor would see me. It really is difficult to get hold of the front desk as well. The whole entire appointment itself took less than 10 minutes majorly discussing about insurance coverage for the MRI that I requested to take since his wife informed that if there is no pain in the ankle that I had due to a previous fracture injury then there's nothing much to do. She didn't even think about observing it but with her two eyes and told me not to worry since it's from previous damaged tissues around the ligaments which I can even observe that myself. Despite filling out the online pre check in form you still have to fill out multiple papers of new patient forms; really disappointed with her bedside manner nonetheless the professionalism from her. I requested to see a doctor who can listen to my concerns NOT the billing department. Cancelled the whole entire MRI and seeking for a new orthopedic doctor. Good luck.

I saw Dr. Robinson as a new patient for what I believed to be a toenail that had developed a fungal…read moreinfection. During my visit, he noticed a spot underneath my second toenail. I explained to him that what I thought was a "mole" had been there for most of my life. I actually had it examined by my PCP in the past, and they told me to watch it, make sure I didn't notice any changes in size, shape, diameter, etc. Which I have not, so I was not concerned about it. Dr. Robinson suggested that he do a biopsy. Of course, I was concerned about the procedure and wanted to know more, but I also agreed to have it. As I asked questions, he continuously spoke over me, cut me off, and I felt it was rude. I still listened respectfully. He explained that doing the biopsy was very important and that I would not be in any pain. I told him that I would prefer to have it done on my days off, since my job required me to stand and walk for long periods of time. I did not want to risk having discomfort. He went on to say that this was more important than worrying about work and that I would be "foolish" not to have it done. He told me that he's been doing this for over four decades, and it felt just like a "pinch" in which he "pinched" my skin to show me how little pain I would feel as if I were a three-year-old pediatric patient. After realizing that I would not have the biopsy done right away, he asked, "When will you have two days off in a row next week"? I pulled out my phone to check my work schedule. He said, "Look at me while I am talking to you and give me two days next week". I responded, "If you allow me to check my work schedule for next week to see which dates I am off, then I will let you know". At this point, I realized that I did not want to receive treatment from this provider. He had no empathy or compassion. He invalidated my concerns and feelings. He did not allow me time to give him dates that worked for me. He basically pressured me into making an instant decision, and the decision had to be one that he was comfortable with, not me. To make matters worse, when I attempted to speak up for myself and ask questions regarding the process, recovery, etc, he told me to be quiet, or he would walk out of the room and not return until I was quiet. He stated, "I usually cuss at my patients when they don't listen, but I will not cuss at you". I responded, "That will be wise for you not to". I have been in the healthcare field for over eighteen years and have worked throughout the USA. I was flabbergasted by this physician's lack of professionalism. Needless to say, I will not be returning. I called the office and informed the clerk, Jai, who was really professional, of my experience during my visit, and that I would not return due to his lack of respect towards me and his attitude while providing care. As a medical provider, you have a code of conduct you should follow, which serves as a framework for professional behavior, ensuring that you prioritize the health and well-being of your patients. Forcing your "new" patient to make a decision instantly, using fear tactics to do so, speaking to them in a condescending tone and manner, disregarding their concern for pain based on their pain threshold and possible physical/work limitations, and threatening to abandon care and use profanity when you can't "make" them do what you want based on your time frame, not there's is unacceptable behavior and it crosses the line. I am grateful that I have emotional intelligence and was raised as a Christian by parents who taught me to treat all people equally and with love and respect. This man needs to retire. He does not deserve the title, "doctor". I do not recommend him to anyone. ***I will also like to add....for those of us who have experienced unfavorable treatment or prejudice based on race, gender, age, and/or disability, or have just been disrespected..do not allow that person's poor behavior to deter you from seeking proper medical treatment elsewhere. I do plan to follow-up with a different provider and specialist.

Dr. Robinson treated my teenage son's chronic ingrown toenail problem, which he's struggled with…read moresince a young age. Thankfully, we were recommended to Dr. Robinson! He performed a procedure to prevent the toenails from growing back and causing further pain. Each procedure was completely painless for my son. Beyond his skill as a doctor, Dr. Robinson has been incredibly kind, funny, and upbeat. He makes every visit to the foot doctor an extremely pleasant experience. We're so grateful for his care and expertise!

I could not say enough thanks to Foot and Ankle Medical Group especially Dr.Chen…read more Sprained my right ankle on a Sunday night, and the office immediately squeezed me into Dr.Chen's Monday morning appointment. The appointment and the X-Ray process were so smooth. The Los Gatos staff were extremely nice and friendly. They have X-Ray and ultrasonic equipment on-site, which is a great convenience. I was tolerating a severe pain and swollen ankle the entire night, with overthinking such as "Would my bone be fractured? Would I never go back to gym?""Would I need to lay on a bed for 1-3 months?" After X-Ray and ultrasonic, as well as Dr.Chen performed pressure check on different points, he thoroughly explained and educated me about the situation: it is an organic sprain. All bones, joints and ligament are perfectly fine. Dr.Chen showed me and suggested me to record how to use KT tape. No prescriptions, no more exams, but good suggestions on which exercises would help the recovery as well as certain shoes to wear during the period. Thank you so much for having me in such a professional, accessible and friendly place!

Dr Lerman was my podiatrist several years ago when I had a wound on my ankle that would not heal…read more He treated my ankle for about a year, including a number of bariatric chamber treatment. Finally, he went with a skin graft that did the trick. More recently I went to his office for a medical pedicure for a persistent toenail fungus. That went well and the toenails are still looking for good food. Pretty good and starting to grow back to almost normal.

They used to be great when it was Silicon Valley Podiatry Group. Once the new company took over,…read morethey fired all the employees at the front desk, the person who did medical pedicure and brought up prices for other services. Now the service is horrendous. This business is there for the money and the money ONLY. They do not care about patients or their staff. Us, the patients that came with the old practice were left with this cold/ heartless business. Will start going to a different podiatrist now. Wouldn't give one cent to this greedy business.

Have been looking to getting a medical pedicure and was really excited to find something here in…read morethe Bay Area. I just called to ask questions before booking my appt but unfortunately who ever answered the phone sounded like they didn't want to be on the phone and gave bad vibes. Didn't really get into detail explaining the process since I obviously don't know how this work you would think they would give you a break down. Glad I didn't book

I suffer from very bad plantar fasciitis and have been suffering at work standing all day on my…read morefeet. I came in to the clinic to get a customized insole with Dr. Chen. Dr. Chen was very patient, professional, and took his time to explain everything. The clinic is very clean and welcoming. Overall, very pleased with my experience here today.

Amazing care! He is so great with my son. Very friendly. Highly recommend. Easy to set up an…read moreappointment.

I went to see Dr. Guan for tears in my ankle ligaments and ongoing ankle pain. He was very…read moreapproachable and knowledgeable. He ordered appropriate imaging and reviewed all results with me. He provided multiple options and together we made a plan. I needed orthotic insoles, initially I tried the full length and did not feel they were supportive enough. Dr Guan reached out to the company and made it right. I have now had two sets of the shorter orthotics. These provide great support, especially when I work on my feet 12 plus hours for work! He is easily accessible for questions and concerns. He has a pleasant and kind bedside manner, putting the patient at ease. I highly recommend Dr Guan for foot and ankle related concerns.

I'm writing this review to share my experience with this clinic to hopefully save others from…read morepotential danger. If you are considering making an appointment here, please read on before doing so: I was experiencing quite a bit of pain from my ankle due to inflammation coming from a bone spur. I called a few places before this clinic, but as expected, no one could see me right away, as their schedules were already booked for at least a few days. When I called this place, they said they could see me right away (perhaps that isn't a good sign). But due to the pain, and because there seemed to be quite a lot of positive reviews here, I decided to visit the clinic. After a very hasty evaluation, Dr. Guan had very quickly concluded that I needed surgery to repair the problem, claiming that I needed to remove the bone spur and repair a torn ligament. He urged me to do book the surgery ASAP, within a few days, because he didn't want things to get worse. He scared me enough to go ahead and move forward with booking the pre-surgery consultation. I went home that day obviously very disappointed by the news, but after speaking with my wife and some friends, they had all advised me to seek a second opinion. I also looked into taking care of the inflammation myself for the time being, using ice and voltaren (something that Dr. Guan never even mentioned or suggested). After two days of just simple at-home treatment for the inflammation, the swelling went way down, and the pain began to dissipate. After about a week, my foot was back to normal, and I had no pain at all, and resumed all of my usual activities (running, jump roping, etc). I did go in for a second opinion at another clinic, and this doctor was much more thorough with his evaluation, much more kind and patient, and his conclusion was drastically different. He explained that there was no need for surgery at all, and moreover, the determination to have surgery to repair a torn ligament should be made after at least taking an MRI, which Dr. Guan didn't do. In addition, he performed a number of mobility and strength tests to evaluate this ligament in question, and let me know that I wouldn't be able to pass certain tests if the ligament was indeed torn. Finally, I showed him a picture of the ultrasound that Dr. Guan took, and he explained to me that there was no evidence of a ligament tear. There are a number of reviews here that label this clinic as a "money trap" and that is highly accurate. Dr. Guan prioritizes making money over the care of his patients, and it seems that he may even do this at the cost of his patients well being (I would have been a victim to this, had I proceeded with the surgery). I am leaving two stars instead of one because his receptionist/front desk is very friendly and helpful. But if the review was for "Dr." Guan alone, I would give negative stars if I could. I hope this review will help prevent future mis-diagnoses and shady practices from occurring in the future at this clinic.

I came to Prosthetic Solutions after an unsatisfactory experience with another provider. From the…read moremoment I arrived I felt that I was in caring hands from the office staff to Susan and Wade with their exceptional skills. My leg was deformed at birth and this created special challenges in fitting my prosthesis. It is rare to find practitioners who not only care deeply about their clients but are able to creatively apply their knowledge for a satisfactory outcome. I cannot recommend Prosthetic Solutions highly enough. Mary R.

Prosthetic Solutions provides comprehensive rehabilitation services and confidence training for all…read moreunilateral and bilateral amputees. A new gym facility provides amputees with a wide range of exercise and aerobics training which results in greater self-confidence and enthusiasm for sports and everyday activities. The atmosphere is amazingly supportive and positive. Our experience with the staff has been life-changing!