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    The Skincare Shop

    4.5 (2 reviews)
    Closed 6:00 pm - 9:00 PM

    By appointment only

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    13 years ago

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    13 years ago

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    Infinity MedSpa

    4.6(646 reviews)
    0.8 mi
    $$
    Certified professionals
    Free consultations

    Wow. I had such a great experience today with Kelly. It's been about 5 years since my last Botox…read moretreatment, and honestly I'm a little annoyed with myself for waiting so long. I used to go to Blue Med Spa in Sherman Oaks, and every visit there would take 1-2 hours. The whole experience always felt like constant upselling from start to finish, from the front desk to the injector. It just wasn't enjoyable. My visit today was the complete opposite. The office is beautiful and very welcoming. When you walk in there's chilled champagne, orange juice for mimosas, and a lot of skincare products displayed. I'll admit I was a little nervous at first because I thought it might be another high-pressure environment. Instead, everyone was incredibly kind and relaxed. I told Kelly upfront that I had about $450-$500 to spend, and she didn't bat an eye or make me feel uncomfortable about having a budget. She treated my 11 lines and forehead wrinkles for $300, after the receptionist helped me apply a $65 coupon that she informed me about at check out. I was honestly expecting to only be able to afford my 11s like I used to at Blue, where just the forehead area would run around $550-$600 and crows feet were always extra. The difference here was huge. Kelly was thorough, knowledgeable, and efficient. She explained what she was doing, listened to what I wanted, and never once pressured me to add anything or buy extra services or products. I was in and out in about 30 minutes. I'm beyond impressed with the whole experience and so happy to be done with Blue Med Spa. I'll absolutely be back to have my crow's feet done, and I'm even considering signing up for their monthly pass. Highly recommend Kelly. Thank you so much!

    This was a very disappointing experience. I arrived 15 minutes late (which I understand is my…read moreresponsibility), but the way they handled it was unacceptable. The front desk told me they would shorten my treatment by 15 minutes, but if I wanted to cancel instead, they would charge me a $50 cancellation fee. So basically, I was forced to accept a shorter service for full price. I asked for any kind of discount since I wasn't getting the full treatment, and they said no. Very unfair. After my procedure, I had to wait another 10 minutes while the administrator was talking on the phone. No apology. No explanation. She didn't even tell me about payment right away -- just completely unprofessional. Customer service here is terrible. No flexibility, no empathy, no respect for clients' time or money. I've honestly never experienced anything like this before and I will never come back.

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    Infinity MedSpa - Reception area

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    Glo By Grace Skincare Studio

    Glo By Grace Skincare Studio

    5.0(68 reviews)
    0.1 mi
    $$

    I have been going to Grace for years now and before I went there, I went to other places, which…read morewere not even comparable to her prices and treatment. Unlike other places, Grace offers a customized experience to fit your skin needs. She knows my skin better than me (acne prone) and my bad habits (picking) so she is always addressing ways to heal my poor skin from my bad treatment. She even changed my facial needs during my pregnancy since my skin underwent significant changes and there are things you shouldn't apply during pregnancy. If you want someone to help you heal, protect, and nourish your skin, or whatever yours might need, I highly suggest you give her a visit, you will definitely return.

    i LOVE grace. I started seeing her after my previous esthetician moved to florida and Grace is THE…read moreBEST. When i first started I seriously struggled with cystic hormonal acne from PCOS. I was on a a prescription to help and it was ok. it made it manageable. within a few sessions, I've seen grace I am proud to say I have been off my medication for months now and I have zero hormonal acne! My skin has cleared up to the point where I can wear moisturizer and under eye concealer and i'm good! Grace always follows up the next day to make sure your skin is reacting well. I also really appreciate her product lines. Not only does she have an incredible product line herself but she carries amazing products by other brands. And even though she does carry her own line (which is FABULOUS) she won't push it. in fact, her first product recommendation was a different brand. She cares about your skins need, not pushing product and making money. But if your smart you'll listen to her recommendations and stick to the regimen she sets for you!

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    Valencia Dermatology

    Valencia Dermatology

    3.9(292 reviews)
    2.0 mi
    $$

    This was my first visit, and I will definitely go back. Dr. Hirschfield is really attentive and…read moreprofessional. And they stay on time! My issues were with the account creation and billing processes, and a lapse in privacy protection, but I won't ding the practice for those at this time. I was given an email prompt to go to a portal and download an app, and fill out everything there. I did. But when I got to my appointment I was told I didn't sign all of the required docs. I looked through the app and showed the front desk, and she couldn't find them either, so I had to do it on an iPad there. Not a huge deal, but a glitch that made check-in less smooth. Another awkward, and poorly timed request, was after the doctor decided to do 3 biopsies. I signed a doc to agree to them, and the nurse told me I had to pay the deductible for them before they could proceed. I literally had to get off the table in my gown, and go get my credit card out of my purse so she could process it while I waited. Really, really weird that I couldn't take care of that upon exiting. And honestly, not the best use of a nurse's valuable time! Lastly, I was laying on the table in a paper gown, at times with different areas of my body exposed, and during a period when a 2nd nurse or technician was coming in and out, the door was left open 2 or 3 times while she performed her tasks. I was in the first room, so every patient who entered walked by my room, and there were men, women and children in the office. I almost said something, but I was embarrassed and just wanted it over with. I hope they pay a little more attention to the privacy and dignity of patients. Still, I'll give it another shot because I liked Dr. Hirschfield.

    I've been a reoccurring patient here. I enjoy coming here and have for years. When I have been…read morecoming in recently, I've noticed only one of the receptionists taking charge of the front while the other receptionist, talks on her personal cellphone and ignores almost every patient that is waiting to check in. I noticed this especially today. As many patients were waiting to check in, I couldn't help but be bothered by the fact the receptionist wearing glasses could not be bothered to get off of her phone to help her colleague to check patients in. Seeing this lack of professionalism by her at the front desk makes me question how professional this establishment is. The front desk are the first people you see, and who set the tone for the appointment. After seeing the consistent lack of urgency and continuous unprofessional attitude on the one receptionists end does not make me want to continue treatment here.

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    Valencia Dermatology
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    The Skincare Shop - skincare - Updated July 2026

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