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    The Sliding Door

    5.0 (1 review)
    Open 8:00 am - 8:00 pm

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    Services - The Sliding Door

    Door framing

    Door installation

    Door removal

    1 More Service

    Door repair

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    5 months ago

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    Florida Window Geeks

    Florida Window Geeks

    3.1
    (40 reviews)

    Worst experience ever. The short story is we signed and paid the 50% for what we were told was…read moregoing to be a 3-6 month start to finish job and it ended up being finished 27 MONTHS later. Longer story: Our house is 2000 sq feet there are a total of 10 standard windows, 3 small bay windows, and 6 sliding glass panels. Not a huge job. Total cost just over $50K. We signed August 2022 (before Hurricane Ian) and paid the deposit. Hadn't heard from them so 6 months later called to see the status. Turns out with a divorce in the company and turn over we were forgotten about and the windows weren't ordered because no one from Window Geeks contacted our HOA back. So now we were going to be backed up with Hurricane Ian delays. July 2023 windows arrive for install in Sept should take 4-5 days. First they showed up unannounced while we were out of town to install in July but returned in Sept. One installer showed up instead of two. One window was missing. After 1.5 weeks 9 windows installed but they decided they couldn't all of a sudden install the bay windows. One slider had been damaged so wouldn't open so they ordered a replacement. Took a month of back and forth to find out the house bracing was good and bay windows installed Oct 2023. During this time I called to say how unhappy we were and the manager called my wife to yell at her because I complained about him. Took them months to admit they broke the missing window when they first arrived but forgot to reorder it. Finally Feb 2024 the missing window was installed. Nov 2024 the damaged slider was replaced. I spoke with the owner about how outrageous our experience was and he offered a 10% discount. Which by the way was less than our original cost was going to be. When they forgot to order the windows originally standards changed so we had to purchase higher rated/more expensive windows. Also originally we were going to do 0% financing through the company. Nov 2024 that was no longer an option. So his 10% discount didn't even add up to the savings we were going to have. Absolute horrible experience.

    Extremely disappointing. I would say from start to finish, but we, unfortunately, still aren't…read morefinished. From mismeasurements to damaged product installed. Plenty of excuses when there is communication, but if you use them and have any issues, be prepared to always be the one following up. Installers are nice and do the best they can with what they have, but for the price you pay, there shouldn't be close to the number of issues we have encountered. If I could choose again, and we will for our doors, I would never even consider this company or recommend them to anyone.

    The Sliding Door - doorsales - Updated June 2026

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