Very friendly and knowledgeable about their products. Fast service and comfortable customers just hanging out and talking. Feels like a family read more

Chris is knowledgeable and inviting to the business, the culture and service in this atmosphere made it an easy choice to come and relax for an evening read more

My bro and I had a couple hours to kill before the Amtrak left, so we stopped in here. We'd never been here before, but still got great service. It's definitely a head shop rather than a middle eastern-style lounge. Comfy couches though, with good vinyl, and good conversation with the guys who worked there. I'd go back any time. read more

Great People. I went in looking for tobacco for a tube packer. They were highly informative and took the time to show me how to use it, recommend a variety of tobaccos and explained how they compared to cigarettes and pipe tobacco. They also have a variety of other supplies, a hookah lounge and some artsy activities and displays. read more

Visited there looking for a concentrate vape and boy did they deliver with YoCan. OMG...$5 coils, so easy to use! Love it. Love you guys. Can't wait to hookah with you guys this summer, although I am so going to your location near the college campus. I hear they have comfier seating and hours of hookah fun needs comfy seating! read more

Stopped in to browse and found the shop was busy with quite a few return customers. Still it didn't take long at all and I had the attention of a gentleman who was very knowledgeable and equally patient in answering my questions, showing me what my options were and making recommendations. This was exactly the service I needed! I couldn't have been more pleased with my visit to this shop. I'm sure I'll be back!! read more

I always come here and have nothing but good things to say. I went today and the vape I got had absolutely no flavor to it. When I asked the guy about it he said he couldn't do anything because it was "working". I will just be going elsewhere from now on. read more

Where to even start! We have been visiting them for several years. When we moved 100 miles away, they were the ones we miss.(plus sister store). We have made a few trips recently and the staff is FANTASTIC as always! Prices are very reasonable, and Quality is fantastic. If you are in the area... GO, you will not be disappointed! read more

This is a pretty standard head shop, service is weak, selection is pretty killer, but the prices are steep. The place could also use a remodel, or at least a good cleaning. I've been here a few times, and the atmosphere can be laid back, which is nice, or really douchy. Staff is knowledgeable when they decide to talk to you, and the return policy is crap. read more

Bomb dot com. We went in with a check list of items as well as questions and the wealth of information and products at hand were amazing. We walked out with our list of items completely checked off and most importantly a head full of knowledge. Looking forward to our new products. We will definitely be back! :) read more

This place is awesome. Its been around since I can remember, everyones super kind && helpful. Its all goodvibes.

Great products and service! They had the coolest stuff I drove from out of state to come here.

Nick works here. He's a stand up dude. He can hold his own in witty banter and provide you with service that goes above and beyond! All my smoking needs from this point forward will be handled by Nick! read more

So went here to buy some cbd oil gummies because a coworker told me about them for a good price. And they have a great selection of cbd products and the gummies were priced great for the amount you get! But unfortunately I won't be going back. The place smells horribly like smoke. I get it majority of their clients are there for smoking products but it's open to the public?does it have to smell like smoke so much? I don't smoke I use cbd oils to treat anxiety. I was in there for 5 minutes and my clothes smelled so bad it gave me a headache and had to go home to change. I'm giving 3 stars for the selection they got and for the price you get a good amount. If I go back to get more I'm definitely bringing a spare set of clothes and holding my breath. I mean I thought it was illegal to smoke in public places. I'm not sure about a smoke shop but still. But they did have good customer service and the guy who helped me seemed like he knew what he was talking about. Which was great. They were friendly so that's another plus! read more

I walked in to buy my first vaporizer, I stood there for five minutes without anyone asking if I needed any help, nothing. I get it if the store was busy. But they really weren't busy. I've worked in the service industry if you a customer walks in even if you are busy you acknowledge them. Say hi, I'll be right with you as soon as you can. Guess I'll be buying my first vaporizer online and not giving this place another chance. read more

Great selection of tobacco and glass. Staff was helpful with selection of hookah tobacco. Hookah lounge was not very 'lounge-ish'. When I think of a lounge I think of a dim lit area with couches and chill music. The lounge was outfitted with fast food type booths and chairs and dmx blasting. Lack of lounge atmosphere aside, smokers den is a solid standby for tobacco products. read more

Friendly staff and great people. I always stop by when I am in the downtown Bloomington area to share a hookah and talk with friends. read more

Never buy anything from here. They don't tell you no exchanges, no returns and no refunds. I bought a tank for my vaporizer from here and it was faulty. They refused to do ANYTHING about it. I went to Tobacco Discount Warehouse on Oakland St. I showed those men what I had. I didn't even buy the tank there but they took it apart and ficed it at no charge AND apologized for bad service and attitude at The Smokers Den. Why buy anything here if they don"t stand buy what they sell? I personally don"t need that hassle. read more

Hello, I just went to this smoking shop/hookah lounge in Normal Il for help and advice on obtaining a new dripper for my vape. Upon entering the store I noticed that it seemed to be busy. It was concerning that I might not be able to get the attention I was looking for but quickly found that this was not the case. Even as the employees were helping others they still instantly found time to greet and ask me what I needed. I told them what I was in for and I was helped by an extremely knowledgable man named Eric. He was quick to share his knowledge with me and I was pleasantly surprised that he took a considerable amount of time helping me. He proceeded to show me my options, when doing so he was truthful with what would be my best choice and did not try and upsell me at all. Eric mentioned that he works there as a second job, as it is his pleasure to work with vaping equipment and help out vapers and the vape community, which I applaud. He wrapped my coils for me and got me all set to start dripping immediately. I have been to many vape shops and I can say that my experience here was the most enjoyable by far. The prices were extremely reasonable and the selection was exceptional. I am thankful to have found this gem of a store. I would highly recommend to friends and members of the community. read more